• Name: Ellena M.
    Job Title: Office Manager
    Length of product use: 2+ Years
    Used How Often?: Monthly
    Role: User, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    GREAT tool for virtual meetings

    Date: Sep 30 2021

    Summary: Overall experience has been very easy. Meetings have been successful on both business and personal levels.

    Positive: Easy application to use. Use this tool for both business and personal. Able to share screen with others to establish a connection with presentation content.

    Negative: Have not have any issues business or otherwise. Kids get a kick out of seeing family who lives out of state.

    Read More...
  • Name: Manette J.
    Job Title: Accounts Support
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Easy to Use - Great way to keep in touch

    Date: Sep 30 2021

    Summary: Great overall experience. Love using it to keep in touch with my family who are far far away. Use it for school as well and it's a great way to attend class.

    Positive: So simple to use! Great way to communicate with others and share screens. Good for family/friends and for business.

    Negative: I wish I was able to upload a pic for my laptop login but have only figured it out on my phone app.

    Read More...
  • Name: Ibrahim S.
    Job Title: Associate Software Developer
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Zoom meetings for maximum productivity.

    Date: Sep 28 2021

    Summary: Zoom is by far the best video meeting application for every scenario or need. There is a ton of useful features present. It also provides free meetings for up to 30 minutes.

    Positive: 1. Zoom provides top-notch video and audio quality during meetings.
    2. It has all the necessary features present for a productive video meeting.
    3. The connections stay stable even on low internet speeds.
    4. The user interface of the application is modern and all the useful features are present on the main screen.

    Negative: 1. It is available on all the platforms, but the mobile version is missing some key features.

    Read More...
  • Name: Samantha H.
    Job Title: Digital Marketing Specialist
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Best Meetings Platform

    Date: Sep 28 2021

    Summary: I would certainly recommend zoom to anyone hoping to host or attend a meeting online. Again, has been a great tool to connect with others, professionally and casually.

    Positive: I prefer zoom because it is universally accepted and I am able to meet with those that I need to, despite their email or where they are. It makes connecting with others easy and convenient.

    Negative: The time limit can be inconvenient sometimes but helps keep me on track and concise during my meetings.

    Read More...
  • Name: Brian M.
    Job Title: Director of IT
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User, Administrator, Deployment
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Zoom zoom

    Date: Sep 23 2021

    Summary: Great product with a clean, easy to use interface at an affordable price point. Used it for both personal/ business and couldn't of asked for anything better to help navigate keeping connected during the pandemic.

    Positive: Zoom has done a really good job putting together a program that has helped our business navigate this pandemic. Here are some of my favorite reasons for continuing to utilize this product.

    1. It's simple to use for people who aren't computer savvy.
    2. It has a clean look.
    3. It's inexpensive.
    4. It doesn't take too much computer resources to run.
    5. Plenty of different tools and options for presenters.

    Negative: I spent about ten minutes sitting here thinking and trying to come up with one and I had zero luck. For our purposes there isn't anything that this software can't do.

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  • Name: Michael L.
    Job Title: Chief Operating Officer
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Lifesaver during the pandemic

    Date: Sep 20 2021

    Summary: I could not have imagined a more perfect solution to keep our recovery community together during these challenging times.

    Positive: When the COVID-19 pandemic hit, Healing House was forced to make major changes in how we do business. We provide supportive housing to nearly 200 men and women who are in recovery from substance use disorders.

    With our large dining hall and meeting facilities shut down, we were forced to move most of our services on line in an effort to keep our community together and to provide support to those we serve. This was a real challenge with 17 separate facilities.

    Fortunate, we were able to very quickly implement Zoom to facilitate
    online meeting several time a week that united all of the houses, keeping that sense of being a part of a supportive community.

    During this challenging time, Zoom allowed staff members to continue to collaborate to figure out how we could continue to meet the needs of those we serve.

    Negative: As the year went on, Zoom implemented extra security measures the made many of the Chromebooks we'd been using obsolete.

    To overcome this we purchased several laptops that are capable of using the application

    Read More...
  • Name: Marc M.
    Job Title: Owner
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great tool for selling and virtual meetings!

    Date: Sep 15 2021

    Summary: This has been a staple for us for the last 18 months. We have tried other systems and keep coming back to zoom for it's overall ease of use and reliability.

    Positive: Full featured, easy to use and the image and audio quality is great. We have very little trouble with others being able to join our meetings. The outlook add-in is a great tool.

    Negative: Not much. The internet connection speed seems to be the biggest issue and that is not a Zoom problem.

    Read More...
  • Name: Erika H.
    Job Title: Bookkeeper
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Easiest web-based meeting room!

    Date: Sep 10 2021

    Summary: I love using Zoom and prefer it to the other options out there offering the same service. It's free to use if you are not hosting but just joining a meeting which is a huge benefit.

    Positive: I love how easy Zoom is to use. Very intuitive interface making it user friendly for everyone no matter their level of "tech." The computer and app versions are very similar as well, so no troubles getting confused with one platform or the other.

    Negative: It does require good internet service to function properly without glitches in the video streaming, but I think that would be an issue no matter which web-based meeting software you use.

    Read More...
  • Name: Dave S.
    Job Title: General manager
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great communication tool

    Date: Sep 09 2021

    Summary: Overall a great tool for businesses where there are multiple units trying to stay connected. again, super easy to use.

    Positive: This product was very easy to use ! We have moved our video conferencing calls to Zoom and it has been easy to use, easy for multiple parties to connect too. Support for the product was easy to find, although we didn't need to use much after the first time.

    Negative: There is nothing we didn't like. This was easy to use, easy to learn and very user friendly.

    Read More...
  • Name: David C.
    Job Title: Controller
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User, Administrator
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Zoom - a meeting revolution

    Date: Sep 08 2021

    Summary: Love Zoom. When I want to listen but don't want to be visible I can turn off my camera and go on mute. Can't do that in a normal meeting. Sometimes I'm just there to listen in and chime in when needed. I also love that I can Zoom with coworkers to fix a problem or look at their screen with them. A life changing program.

    Positive: You can connect with people from all over the world in a virtual meeting. Sharing the screen is the best part. Everyone is on the same page, you can watch videos, share pictures, and engage from anywhere there is an internet connection.

    Negative: Zoom fatigue is real. The only reason it happens is because the product is so great people use it too much. Too many meetings will burn out anyone. Turn your camera off and mute yourself if you need a Zoom break. Can't do that in a normal meeting!

    Read More...
  • Name: Sparsh M.
    Job Title: Developer
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Perfect Video Conferencing Solution

    Date: Sep 04 2021

    Summary: Overall, Zoom is perfect solution for any video conferencing need, ranging from webinars to personal meets. The simplicity of being able to click a few buttons, gather a group, and have everyone in one room is great. Also having breakout rooms is very nice when everyone needs to break up into their respective departments.

    Positive: Provides excellent and smooth video conferencing.
    The feature of screen sharing is excellent, and the role can be limited to people presenting.
    Perfect solution to host webinars, provides feature of webinars with more than thousand attendee in single time.

    Negative: Needs a strong internet connection, there should be a feature for people with low bandwidth.
    Better Chat feature expected in future.

    Read More...
  • Name: Rishu A.
    Job Title: Software Tester
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Zoom and its interactive video meetings.

    Date: Sep 02 2021

    Summary: Overall, Zoom helps in organizing interactive meetings. It has all the features required for a productive meeting.

    Positive: - Zoom's user interface is by far the best and most organized in a way that all the features are just one away.
    - The free version allows 40 minutes of uninterrupted meeting with all the core features, that is enough for most of the users.
    - The meetings are easy to record by the host or the authorized participant.
    - It has a lot of fun and interactive backgrounds available within the software.

    Negative: - There is no dedicated timer for the recording time.
    - Privacy and user data security is a big concern while using Zoom.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: IT-Systemadministrator
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: Administrator, Deployment
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    All-arounder that appears to just improve after some time

    Date: Sep 01 2021

    Summary: Whether you want to gather a small group of people or a large group of people, Zoom feels almost necessary in this day and age. Without Zoom, some of the problems we would encounter are how to easily contact customers and team members. We like the ability to send links and talk to them quickly. It also seems to have a better participation rate for customers who may not be willing to provide a phone number but want to chat. Having this feature is very useful, and it seems that because many other people are already using it, even if we have other solutions, Zoom is almost considered the preferred platform for calling/chat.

    Positive: It is easy to integrate with your organization's existing workflow. I’ve integrated it with Google Calendar and our company’s Slack channel, which really speeds up the time it takes me to book meetings. They are also updated weekly to provide excellent new features to help your organization work remotely. It's even easier. It allows us to easily do what we originally wanted to do. With screen sharing, remote access and other functions, collaboration becomes easy.

    Negative: If it is an organizational account, the administrator can impose many restrictions on what you can and cannot perform with your Zoom account. Sometimes, when using multiple monitors, the window can be a bit strange

    Read More...
  • Name: Mathew W.
    Job Title: IT Support
    Length of product use: 2+ Years
    Used How Often?: Monthly
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Indispensable Software for the modern age

    Date: Aug 26 2021

    Summary: Amazing software that is very necessary in the modern age. Even with just being spread out, it allows people on our board to meet across distances that normally wouldn't be simple. And while phone calls can happen, seeing people's face is a wonderful return to some form of normalcy. Zoom helps facilitate that.

    Positive: Running a small business and a nonprofit is difficult in ordinary times, and exceptionally difficult in a pandemic. Zoom has allowed me to coordinate with people and continue meetings as though nothing has changed over the last year and a half from logistics point of view. Working with passionate people who want to stay safe is allowed to bridge those two competing objectives and zoom makes that possible.

    Negative: I wish there were more free options for NPO size. It doesn't make sense for us to pay for an account when we meet every other month, but we do not fall under the maximum size of a free account

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Systems Engineer
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    You cannot go wrong with Zoom!

    Date: Aug 26 2021

    Summary: Right now, Zoom is the gold standard for online video conferencing. All other platforms are trying to compete with Zoom.

    Positive: We have always enjoyed using Zoom even before remote working became so prevalent. It is a solid remote meeting and webinar tool that continues to get better and better as time goes on.

    Negative: Honestly, we cannot think of any thing negative about this service.

    Read More...