• Name: Anand M.
    Job Title: Systems Engineer
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    My default video meeting application.

    Date: Mar 19 2022

    Summary: Zoom is overall a complete video conferencing or meeting application, as it provides all the necessary features without charging a hefty amount for the subscription.

    Positive: - Zoom helps in connecting to any meeting on the go, anywhere in the world.
    - The meetings are quite secure as the host has pretty much all the controls.
    - The user interface of the application is simple, and the best feature is that it is easy to navigate.
    - It is available on all the platforms, from mobile to desktop to tablet.
    - the application is overall quite robust and reliable to use.

    Negative: - The mobile version of the application is not as intuitive to use as the computer version.
    - The sound gets distorted when the computer is consuming system resources in the background.

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  • Name: Anonymous (Verified)
    Job Title: Admin Assistant
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Zoom Review

    Date: Mar 09 2022

    Summary: Zoom is great! I have used this as a professional and an individual. It's featured are adaptable to the size of your call/audience and there are amazing tools available to track event statistics like audience engagement.

    Positive: Zoom is very easy to use and a well-known platform. Anyone can create an account and be able to contact someone else across the globe. I like that Zoom is equipped with several features that ensure privacy of attendees, such as the feature that alerts everyone on the call that recording has started.

    Negative: Most issues that I have experienced on Zoom are due to user error. More training courses would be appreciated, but over the course of the pandemic, more folks have become accustomed to this program. One of my biggest pet peeves is when people are not muted during a larger call, which interrupts others. Zoom has a feature to allow muting of others upon arrival into the call.

    Read More...
  • Name: Tomás C.
    Job Title: Director of Development
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    My honest experience with Zoom

    Date: Feb 03 2022

    Summary: Overall, I enjoyed Zoom for the ease of meeting others. It made our days a lot more efficient now that we had the luxury of being able to meet others from the comfort of our own desks.

    Positive: We began using Zoom heavily during the beginning of Covid and it served as a great way to meet all of our clients when the times did not allow for it.

    Negative: My only gripe with Zoom was its functionality. At times, it was difficult to find what I needed and there were some features that were simply not there.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Recruiting Coordinator
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Used everyday for work

    Date: Feb 01 2022

    Summary: Love the software and how easy it is to allow people to join whenever they need to. Our entire org runs nearly virtual due to Zoom.

    Positive: I use Zoom for scheduling interviews and it is wonderful. The whiteboard feature comes in handy and it allows me to give a unique meeting ID to all of the interview rooms. Love that candidates don't have to have a Zoom login to use the platform.

    Negative: Not really much to not like, it is sleek and easy to use.

    Read More...
  • Name: Megan V.
    Job Title: Deputy Director
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    A Happy Zoomer

    Date: Jan 28 2022

    Summary: We switched to Zoom from a similar platform during the pandemic, and I have found it to be affordable, easy to use, and extremely helpful for both internal and external meeting.

    Positive: For me, a big plus of zoom is how easy it is to use, and how simple it is for people to join meetings even if they don't have a zoom account. The recording function also makes it easy to have a record of the meeting that is effortlessly saved in the cloud.

    Negative: No real complaints, I have found it very easy to use with lots of different options to meet my needs.

    Read More...
  • Name: Jason M.
    Job Title: Finance Director
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great for Online Small Groups

    Date: Jan 25 2022

    Summary: This was a great resource for our church to use when in-person communication was limited. We still have groups who will do in-person and online using Zoom. Being able to schedule meetings is great.

    Positive: It was really easy for us to use when we switched to online small groups during the pandemic. All our staff were easily able to use the platform and communicate with other staff and members of the church. It can be used on multiple platforms and is easy to set up.

    Negative: There are times when the app needs to be updated to use. This can cause some issues for some people we have found.

    Read More...
  • Name: Meenakshi S.
    Job Title: React Dev
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    A productive application for communication.

    Date: Jan 17 2022

    Summary: Overall, Zoom is one of the best tool for video conferencing in terms of features, usability, simplicity and support. It is easy and secure to use.

    Positive: - Zoom has various views option during meetings.
    -The quality of audio and video is quite high.
    - Zoom doesn't use a lot of system resources.
    - It supports multiple concurrent video feeds during meetings.
    - The UI of the application is simple and user-friendly.

    Negative: - It doesn't have any dedicated features to just record the audio of the meeting.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Data Analyst
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 10,000 - 19,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Excellent Software for Commmunication

    Date: Jan 16 2022

    Summary: Zoom features a dual screen support system which allows viewing of both panelist and presentation screens. HD video and voice with dynamic voice detection functionality are also included. Through its dynamic screen-sharing ability, users can share their desktop screen, an active window in their browser, or a whiteboard to present diagrams and illustrations to viewers.

    Positive: Administrative control
    • Chat integration
    • Competitive pricing
    • Easy to use
    • Free accounts
    • High participant threshold
    • Intuitive
    • Mobility
    • Muting
    • Recording
    • Screensharing
    • Video quality

    Negative: • Annotation
    • Bandwidth usage
    • Could use more security
    • Forced video/automatic video
    • Lacks SLA and SSO
    • No toll-free dial-in numbers for US or UK
    • Security
    • Setup can be confusing
    • Video lag

    Read More...
  • Name: Deepak K.
    Job Title: Student
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Best for online conferencing

    Date: Dec 29 2021

    Summary: Overall it's a worthy software, i love to use it for my office work as well as to get connected with my colleagues. Must give it a try.

    Positive: User interface is quite attractive, easy to use, able to process voice as well as video chat to other.

    Negative: Delay in recording, sometimes lag. Doesn't work well while recording a video conferencing.

    Read More...
  • Name: Zeeshan I.
    Job Title: Java Developer
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Video meeting application with stable features and UI.

    Date: Dec 20 2021

    Summary: Overall, Zoom is the best video meeting application for both personal and professional use. The tools are enough for any use case, and also the subscription is affordable.

    Positive: 1. Zoom is an easy-to-use video conferencing application with great tools and attractive user interface.
    2. It supports third-party integrations.
    3. Compared to other video meeting application, the audio and video on Zoom during meetings remains consistently clear and visible.
    4. The screen sharing and session record are two of the most useful features it offers that also consistently well every time without any lags.

    Negative: 1. After recent updates, Zoom automatically slows down the screen sharing and creates disturbance in audio to save resource when other application is running along with it.

    Read More...
  • Name: Jason R.
    Job Title: VP
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User, Administrator, Deployment
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Hold Meetings with Stability Zero Downfall

    Date: Nov 23 2021

    Summary: Its very stable and I hold a lot of trust in Zoom that my meetings will not disconnect or have any streaming issues.

    Positive: Stable meeting environment that has no downtime or glitches.
    Ease of use for other users and the elderly.
    The pricing structure is very competitive.

    Negative: Sometimes there can be streaming issues if your internet connection is bogged down.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Director
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Backbone of communications

    Edited: Nov 18 2021

    Summary: Great experience overall, makes teamwork and sales much easier. its become a staple of society. Its also priced in a reasonable manner.

    Positive: Simple to use and effective.
    Integrates with Slack.
    The annotate tool is also a life saver when working in teams.

    Negative: Occasionally glitches and I cannot close down a call.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Network and systems admonistarayor
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Ease of use. Great product.

    Date: Oct 23 2021

    Summary: I would highly recommend this product as a great value for the cost. Ease of use and support 9s second to none.

    Positive: Easy to use and quality of video 8s second to none. Our users can execute and utilize with little to no interactions from IT.

    Negative: None that I can think of. Always works as expected.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Marketing Strategist
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great Way To Communicate

    Date: Oct 20 2021

    Summary: Overall, a great tool for team collaboration when multiple people from multiple locations need a quick meeting , offering current features and the services is available for free.

    Positive: Ease of use. Can meet with many team members across the states without spending time & money traveling. Good audio and video for meetings. Able to share your screen with members.

    Negative: Must have a good internet connection. Sometimes the audio lags.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Sr. Clinical Data Manager
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great quality

    Date: Oct 18 2021

    Summary: Definitely my favorite to use for meetings. I like the backgrounds and my camera view is clearer than other meeting software, very easy to use.

    Positive: The sound, video, and recording features are excellent. Another fun feature is that you can enhance your appearance (smile) which comes in handy when you are not yet camera ready.

    Negative: I think it is a little expensive for small businesses.

    Read More...