Alternatives to Zoho BugTracker

monday.com Work OS is a no-code work management platform that helps teams manage projects and workflows more efficiently. This software provides fully customizable solutions for a wide range of use-cases such as marketing, sales, operations, IT, HR, and many more. With monday.com you can easily plan, manage, and track every project in one place, with the help of time-saving and easy-to-use features such as automations, time tracking, document sharing, real-time collaboration, and more. Multiple visual board views such as Gantt, Kanban, and Cards help you prioritize, structure, and navigate tasks and projects the way that suits you and your team’s needs, while dashboards give a high-level overview of your progress and help you make data-driven decisions. In addition, integrations with apps such as Outlook, Microsoft Teams, Gmail, and Excel, allow you to easily continue working with your favorite tools directly within the platform. monday.com also offers dedicated solutions, such as monday dev and monday sales CRM, designed to answer the needs of specific industries.

Asana helps teams orchestrate their work—from daily tasks to strategic initiatives. With Asana, teams are more confident, move faster, and accomplish more with less—no matter where they are located or how many different departments are involved. More than 119,000 paying customers and millions of free organizations across 190 countries rely on Asana to manage everything from company objectives to digital transformation to product launches and marketing campaigns. It’s time to move work out of disjointed spreadsheets and email and let teams collaborate and communicate more effectively in one place. With Asana, it doesn't matter how many different teams or departments are coming together on a project, they can share context and assign ownership with tasks, combine related work, share files, get instant updates on tasks and projects and build effective cross-functional workflows. In Asana, you can track the status of initiatives with ease and get an accurate view of how you’re progressing towards goals. Report on project progress in minutes with real-time work reporting to create visibility for teams and stakeholders. Join millions of users getting work done with a free trial.

Jira is a project management tool that allows you to plan and track the work of your entire team. Atlassian's Jira is the #1 tool for software development teams to plan and build great products. Jira is trusted by thousands of teams. It offers a range of tools to help plan, track, and release world-class software. It also allows you to capture and organize issues, assign work, and follow team activity. It integrates with leading developer software for end-toend traceability. Jira can help you break down big ideas into manageable steps, whether they are small projects or large cross-functional programs. Organize your work, create milestones and dependencies, and more. Linking work to goals allows everyone to see how their work contributes towards company objectives, and to stay aligned with what's important. Your next step, suggested by AI. Atlassian Intelligence automatically suggests tasks to help you get your big ideas done.

Issuetrak makes it easier to resolve your team's or customers' problems faster and more efficiently. Issuetrak is a versatile business process management solution that can help you improve your performance through powerful ticketing resolution. It includes help desk operations, customer support, complaint management, change management, asset management, and more! Issuetrak includes all the tools you need for your team, including workflow automation, detailed reporting, custom forms, alerts, and a knowledge base.

nTask, online task management, and project management platform, is free for individuals, teams, and business professionals. Using nTask, you can create checklists, manage projects, collaborate with project teams, schedule meetings, and automate regular tasks. nTask is unique because it allows small and large teams to work together on different projects. Designed for agile teams, nTask allows you to create and assign tasks, submit timesheets, and more. Your team will now keep you informed about hours worked and submit time entries against each task to let you know exactly what your team is doing. nTask offers Kanban boards, project planning, and issue tracking. It's easy and free to sign up for nTask Get started today!

aqua, with its AI-powered technology, is a cutting-edge Test Management System built to streamline and boost QA processes. Perfect for both large and small businesses, especially in highly regulated sectors like Fintech, MedTech, and GovTech, aqua excels in: - Organizing and managing custom testing workflows - Handling various testing scales and complexities, - Managing comprehensive test data sets - Ensuring detailed insights through advanced reporting - Transitioning from manual to automated testing All of this becomes effortless with Aqua. Additionaly, it stands out with "Capture" - simplified 'single-click' bug tracking and reproducing solution. Seamlessly integrating with popular platforms like JIRA, Selenium, and Jenkins, and supported by REST API, aqua enhances QA efficiency, significantly reducing time spent on routine tasks and accelerating software release cycles by 200%. Take away your pain of testing! Try aqua today!

Introducing Userback, the leading user research platform tailored for small teams dedicated to gaining deep insights into user behaviors and enhancing product development. Userback provides the tools to capture feedback in a visually enriched format, along with metadata, to offer a profound understanding of user sentiment and actions through in-app surveys such as NPS, CES, and CSAT metrics. With Userback, you can enrich feedback context by diving into detailed session replays. Effortlessly segment users and monitor their interactions right from the point of login. With the ability to target specific user segments for personalized surveys, you can gain a comprehensive overview of user experiences from initial trial to potential churn. Elevate your brand image through customized feature portals, public roadmaps, and a centralized feedback hub that not only streamlines processes but also significantly boosts closure rates. Worried about coding? No problem at all! Start your journey promptly with a user-friendly browser extension, designed for internal quality assurance and meticulous bug tracking.

BugHerd is the easiest visual feedback and bug tracker tool for web projects. It's loved by thousands of amazing teams around the world to help them manage their web projects. With ZERO project limitations, point & click client feedback directly onto your site. --- BugHerd works in just 3 steps 1. The intuitive browser extension allows you to pin feedback to your webpage elements. 2. All pins are automatically updated with contextual metadata, including browser, OS and screen size & resolution, and selector information. 3. You can instantly create task cards from feedback. This will help you manage your workflow. --- No more emails, spreadsheets, or headaches. Start in minutes with a 14-day free trial.

Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops. Companies such as Red Hat, Erste Bank, Lego, and Harvard University excel in their enterprise growth and operations with Usersnap. Usersnap is right for you if want to: ✔️ Have a single platform for all product-related feedback to emerge new ideas ✔️ Capture issues with visuals and automate tech data to improve QA speed and cross-team communication ✔️ Make users feel engaged with the product by providing the easiest way to report issues and welcoming channels to share their voice ✔️ Allow PM, PO, and developers to build precise and user-centric solutions by connecting incoming feedback to product development workflows and tools ✔️ Quickly validate new features and monitor user satisfaction with micro surveys that yield higher response rates.

Backlog is a collaboration and project management tool that teams can use to increase productivity, visibility, and simplify project tracking. To release high-quality projects faster, development teams can collaborate with IT, Marketing, and Design. The core features include Gantt Charts and Burndown Charts as well as Issues, Subtaskings, Watchlists, Comment threads. Version control, File sharing, Wikis and Bug Tracking are all part of the core. You can update your projects anywhere with the iOS and Android apps.

Bugfender provides log storage services for developers. It includes remote logger, crash reporter, and in-app feedback. Bugfender records everything that happens in an application, even if it crashes, to help you reproduce and resolve bugs faster and provide better customer service. Bugfender protects the privacy of your user, is network and battery efficient, and keeps logging even when the device is offline. Bugfender can track and destroy bugs before users notice. Bugfender logs every bug on every device and sends the results within seconds. This allows you to find and fix bugs before users even notice. Achieve 5-Star Ratings. Bugfender logs more than just crashes and bugs. Bugfender logs every bit of information you need to build a picture of your users, and earn five-star ratings. Provide exceptional customer service. Our logging tool allows you to target specific users and provide personalized customer service.

Work efficiently by getting a complete view of your team's capabilities. Plan customer projects, team resources, and individual workload. Real-time engagement capabilities, including notifications, comments, and tagging for better collaboration. Prioritize and easily organize customer requirements into epics, stories, and tasks. Forget manual tracking. Set goals and track them with ease using powerful dashboards, real-time notifications and in-depth analytics. Integration with email, help desk software and other channels is easy to achieve to bring the development teams closer to customers. Smart analytics that provide in-depth understanding, forecasting and actionable insights. Customize to suit your needs. Integrate your existing workflow for maximum efficiency, increased visibility and faster delivery. Integrate Yodiz into all your favorite applications to increase your efficiency. Everything is covered, from customer support systems to tracking time.

Bugasura is a bug tracker and reporter for modern SaaS Teams that like things to be simple and quick. Bugasura is used by our customers to help them collaborate and resolve issues faster during product development. There are three ways to get Bugasura: 1) Bugasura TRACKER on the web 2) Bugasura Reporter Android: Test any Android application. Bugasura automatically takes screenshots and allows you to annotate them to create a bug report. It also provides all details about the bug being reported, including the manufacturer. 3) Bugasura chrome extensions: Use our Chrome extension to access our Android reporter app on the web.

It can be difficult to keep track of everything with free bug tracking tools. Helix ALM makes it easy for you to track, prioritize, create, and resolve problems. This allows you to release better software quicker. You can track progress on issues and track results with dashboards, task boards, customizable reports, and task boards. You can also use search and issue filters to quickly find the issue you are looking for. This issue tracking tool can automatically calculate risks and prioritize issues. You will feel confident that you are paying attention to the most critical issues, defects, or customer requests first. Your customers' feedback matters. However, you must be able prioritize feature requests and bugs from your customers. You won't neglect issues. To limit the time issues can remain unresolved, you will be able to establish time-based escalation guidelines.

MantisBT makes collaboration easy with clients and team members. MantisBT is an open-source issue tracker that offers a delicate balance of simplicity and power. Users can get started quickly and begin managing their projects, while also collaborating with clients and colleagues. You will never stop using it once you get started. It's easy to evaluate MantisBT. You can either start with one of the available demos or go straight to the downloads page to get the latest version and the administrator's guide for setting up your own servers.

Reqtest enables you to quality assure all of your IT projects and release new software with full confidence. Within the platform you can easily manage requirements, perform extensive testing and track bugs. Managing the scope, quality, & progress of your IT projects have never been easier. – Collaborate with suppliers and within the organization – Integrate with Jira, DevOps or other tools – Track the project progress with your own dashboards

Nulab is a group of energetic innovators who are passionate about creating software that facilitates effective communication and collaboration. We are a small business with a big heart. All of our products are handmade with love. Nulab was founded by three programmers who had a vision. Fukuoka, Japan is where we are headquartered. We have offices in Tokyo, New York City and Kyoto. Instantly share plans, layouts, work schedules, and more with colleagues in the same office or across the globe. Cacoo allows you to create wireframes, flowcharts and org charts. Keep work on track. Backlog allows you to easily manage multiple tasks, share project updates and submit requests to other departments. Unmatched transparency with real-time tracking of progress. Chat with anyone, anywhere, anytime. Typetalk is a tool for team communication that allows you to share information, ideas, files, and other documents. Let's stop using email tags forever.

Online apps for project management and CRM, support, billing, issues, tracking time, and more. You can consolidate data and communicate with clients, co-workers, and partners. Secure cloud workspaces allow you to work from anywhere, on any device, and from any device. Start by creating workspaces, Intranets, Client Extranets, CRM, or specific projects. These workspaces can be shared with customers, co-workers, freelancers, or any other collaborators. Next, choose the apps that best suit your workspace. These could be: sales leads, vacations or issues. Apps can be customized without IT professionals. These apps can be used by your entire team to share files, edit documents and assign tasks. They also allow you to collaborate online in the same shared workspace. The best companies don't just collaborate on files.

Axosoft Release Planner makes it easier to plan sprints efficiently. It allows you to see the capabilities of your sprint, team and team members, and then assign work accordingly. Axosoft's CardView allows you to visualize progress. This interactive kanban board lets you customize and edit item cards and add work logs. You can also see work-in progress limits. When you have the right metrics, you can release on time. The Axosoft custom dashboards give you a quick overview of your velocity, expected ship date, and other relevant metrics. You can convert emails into support tickets, reply from within Axosoft, track customer conversations, and turn them into support tickets. You can create unlimited Wiki pages to test cases and documentation and link them from Axosoft Items for quick reference. Your customers can create and edit tickets using a custom Portal without having to pay Axosoft accounts. Software developers will find a powerful and complete set of tools.

Gemini can solve any number of situations. Gemini's unique project templates allow you to adapt the user interface to your project's taxonomy. The workspace feature allows users to focus on the important data. Gemini's Issue tracking eliminates the need for micro-managing the processing of issues or communication around them. You have control over what information is captured, how it is processed and when notifications are sent. Bugs are a natural part of software development. Gemini Bug Tracking makes it easier to track, manage, and resolve bugs faster. Integrated Testing makes sure bugs don't return. Gemini supports all agile methodologies, including SCRUM, Kanban, and Kanban. You can be sure you don't miss your deadlines or upset your customers with powerful sprint progress reports. Gemini integrates your help desk function with the rest of the organization, so managing problems is easy for you.

Facilitate collaboration on projects. Lighthouse is a great tool for keeping track of your project development, whether you are a team of five or a studio of fifty. Reduce the complexity of your workflow and keep your eyes on what's most important. Lighthouse will streamline your workflow, so you can get the job done. Get it free. No credit card is required. You can create and tag issues, which can be automatically categorized behind-the-scenes. Keep your happy place. You can create and reply to tickets right from your inbox. You can view the status of all your projects and follow along with feeds. Our customer support service, Tender, allows you to create new Lighthouse tickets for your staff. You can use milestones to help plan features and set release dates. Attach images or documents directly to tickets to make it easy for everyone on your team.

Issue Tracking, Project Management and Version Control. Help Desk, File Sync, Wikis, Chat. Product building. Software for shipping. Access to information is essential. Too often, this information is scattered through issues, commits to git, and ideas in the wiki. Planio makes it easy to organize all this information. Planio's core function is to track issues, tasks, and bugs. This allows you to configure the exact information that is being tracked for each issue. You can create powerful workflows that are based on roles and define the steps available. Planio supports agile frameworks like Scrum. Plan sprints and track progress using the Agile Kanban-style board. You can also use traditional project management techniques like the Gantt chart or milestones. This is useful if you can't manage everything using agile methods. Your team begins to produce files, prototypes, and fancy powerpoint presentations.

Linear is an issue tracking tool that you will love to use. Linear streamlines software projects, sprints and tasks, as well as bug tracking. Linear is designed for high-performance teams. It's the kind of experience you would expect from a professional tool. Opinionated and made for daily use. All users syncronized in real time. No waiting or spinning. Optimized for efficiency, with many keyboard shortcuts. Created by software professionals for software product teams. You can access and make changes online or offline. There are many themes to choose from. You can choose to use light or dark themes. All your teams can share a single workspace. Robust. It is easy to navigate. In seconds, create issues. Add labels, priorities, and estimates. Both a list and a board. You can view your issues either in a board or list view. The command menu allows you to quickly access and complete any action. Estimates and velocity. Track the velocity and workload of your team. Automated. Automated. This allows you to focus on your work while the cycle runs on an automated schedule.

NetResults® Corporation creates and markets NetResultsTracker™, a web-based collaboration tool that allows companies to more effectively track, manage, and resolve a variety of business issues. NetResults Tracker is a web-based collaboration software that can be used to track bugs, issues, problem tracking and change management. It also supports workflow management, process management as well as help desk, knowledge bases, and an automated support portal. Web-based collaboration tool that helps companies track and manage business issues. NetResults Tracker Standard Edition includes additional collaboration features like alerts and escalate, discussion threads, and others. Our customers come from many industries, including entertainment, consulting, financial, government and hardware manufacturing, pharmaceuticals, retail, software, system integraton, telecommunications, transportation, and utilities.

Your team's edge is product knowledge. This knowledge takes time. It's easy to make notes in LightCat. In LightCat, you Scribble. These "scribbles", can then be connected to create the tree of knowledge. You can embed charts, videos, and Figma boards. It is easy to build the knowledge tree. Simply add a tag or note to the knowledge tree. That's all there is to it. The tags act like edges on a graph, connecting the documents. The scribble is now embedded in every document that has the tag. LightCat allows you to create features and user stories using scribbles - also known as "tickets". Convert the entire Scribble into one feature. You can map different lines to different features, or convert the entire Scribble into one feature. Soon, you'll be able push the tickets to JIRA. LightCat is a powerful WYSIWYG markdown editor. It is easy to create professional-looking Product Documentation. Keep everyone on the same page. LightCat offers a powerful Product Decision Framework, Storyboard. Storyboard is flexible as a spreadsheet, but powerful as an algorithm.

TrackStudio, a highly configurable issue tracking system, workflow engine, and document management system, can be used to track any task, such as issue resolution and requirements gathering, desktop support handling and project monitoring, deployment of hardware, staff hiring, and monitor the progress of all tasks. You can create unlimited workflows. The application is fully configurable. Hierarchical task tree – Many tasks naturally include subtasks. TrackStudio can store unlimited depths in the work breakdown structure (WBS). It can also be configured to allow users add and progress their own tasks. Multi-role support – Different roles can be assigned to different people depending on the project they are working on. TrackStudio supports the management of a matrix environment.

Bugzero's change management issue tracking software allows enterprises to track and follow the progress of each problem or issue until it is resolved. Bugzero allows users to identify any type of issue, from simple customer questions or requests to detailed technical reports about an error or problem. This software can be used internally or externally, intranet and internet. It can be used by software developers, testers, manufacturers for customer tracking and bug tracking, as well as IT help desks and any other service providers for trouble ticketing. Bugzero is a web-based, enterprise-grade, cost-effective, scalable solution that increases teamwork efficiency. It allows users to report issues, track progress towards resolution, and identify the person responsible for the issue. It is simple to use and flexible enough to adapt to an organization's business processes and workflows. It works.

Everyone can easily report bugs. You can collect feedback from clients and your team without making developers crazy. Your clients and internal team can mark up bugs, ideas, and feedback on your site. It's similar to drawing on your screen with a marker. You can't track feedback in chat messages, emails, or meeting notes. You can easily gather bug reports within your existing issue tracker. Your developers can reproduce bugs faster by not asking reporters for technical data. This is the best way to report and collect bugs.

ExtraView is an enterprise platform that implements business process management, global management systems for CAPA and adverse event reporting, bug and defect tracking and change management. It also provides customer support, helpdesk and field audit capabilities, as well as other workflow and issue management systems. You can use standard solutions or create your own. You can use it as a cloud-based service or on your own servers. It is easy to set up, but provides a platform for fully validated systems like incident management, CAPA and adverse event reporting. Implement bug-tracking, customer service, requirements management, change management, and other issue-tracking tools. The full-featured, free, and downloadable version is available to many customers! Learn how financial companies can implement systems that regulate and manage audit systems, provide corporate governance, and manage risk.

EasyQA Software Development Kit can detect and fix crashes in Android or iOS mobile apps Save time You don't need to reproduce the crash in order to determine its cause. Just send it to the Crashes Page within your project and review all details with a log file Delete duplicated crashes If you are unable to debug your code or know of the crash and don't wish him to appear in your system, click on the Delete button Check log files on your phone If your application crashes, restart it. Click on the notification to confirm. You can instantly check the log file to determine the root cause.

Software that tracks complex issues can make it difficult to work. Sifter helps site and software development teams to focus on what is important. Advanced tools and configuration may sound great in theory. They might also be great for NASA. However, power and complexity can lead to confusion and overwhelm. Sifter was designed to make bug and issue tracking easy. Many of our users use it for project management across departments. More people can uncover more problems. It doesn't make financial sense to pay extra for someone to test for one week. Sifter allows you to upgrade or pay nothing extra for the two or three team members who will only be involved for a few weeks. Each account can have unlimited users. After years of trying to use advanced tools effectively, we realized that simplicity and the resulting participation were far more valuable than any number of features.

Bugwolf quickly reviews your web, mobile and desktop applications to find software problems before your customers. Bugwolf can usually complete a testing cycle within 48 hours. Our clients schedule regular testing cycles at certain milestones in their projects to get the best results. This allows for more bugs to be found earlier, which can help speed up the development process. This will prevent more headaches closer to launch. Your development teams often have to work hard in order to meet a product launch deadline. It's not good for team morale to make tired developers work late to test, and it often leads to bugs falling through. Hire professionals to save your team the hassle. It is crucial to have fresh eyes that understand the testing process before launching a product.

TestCaseLab provides us with strong test case management = more organized testing = higher quality product. TestCaseLab is a Ukrainian test case tool that was founded in 2016 by QA specialists of Gera-IT. 🧰 TestCaseLab provides users with the following benefits: ✅ Doing less routine work in comparison to the usual test case management methods (google/excel spreadsheets or other tools); ✅ It is affordable for any type of business (unlimited users, pay only for test cases); ✅ Streamlining the testing process; ✅ It avoids needless clicks; ✅ Allows update test cases on the fly during a test run in the test case tool; ✅ Easy to understand how to optimize the testing process; ✅ It makes your QA team satisfied; ✅ Redmine, Jira, JiraCloud, Pivotal, Youtrack, Asana, Trello, Mantis, GitHub test case management;

Alcea IssueTrack, a flexible issue management software solution, integrates your workflow, encourages team collaboration, increases productivity, and provides accountability. This web-based solution replaces your spreadsheets and other systems. Alcea IssueTrack, a tracking platform, allows your organization to collaborate effectively, increase productivity, and ensure that your business processes get resolved. Alcea's workflow rules allow for the prioritization and progression of issues. Managers have access to the information they need to manage their resources and assess productivity. You can customize the look of your system and collect the information you need. Everyone who has an interest in the issue's progress will be notified via email when it is updated. You can configure security settings to control who sees what and when they are updated.

Test Management for Jira is an enterprise tool that allows you to plan, manage and measure your entire testing life cycle within Jira. It supports both agile and waterfall methodologies. TM4J provides mission-critical projects with scalability and availability on any Jira deployment (Cloud Server, DataCenter, Server). TM4J will empower agile teams by enabling BDD at scale using Cucumber or any other compatible gherkin tool for collaboration between developers and testers. You can use up to 70 built in reports to make informed decisions based upon real-time metrics throughout your software development lifecycle. Our powerful FREE REST API makes it easy to integrate CI servers, DevOps, and test automation tools and frameworks. This will help you save time and effort. TM4J has been used by over 3.000 clients around the world and is the best QA and Testing app for Jira.

Hansoft is an agile project management tool that enterprises can use. Hansoft is fast, efficient, flexible and allows teams to work together more effectively so they can build better products and advance together. Hansoft runs natively on major operating systems such as OS, Windows, Linux and Mac OS. It offers tools for Scrum, tailored agile methods, Kanban and collaborative Gantt scheduling. News feed, chat, document management and external party collaboration. Portfolio analysis, long-term planning, real time reporting, workload analysis, and long-term planning are all possible.

Developers can track errors and monitor performance to see what is important, find faster solutions, and continuously learn about their applications, from the frontend to backend. Sentry's performance monitoring can help you trace performance issues down to slow database queries and poorly performing api calls. Sentry's application performance monitoring is enhanced by stack traces. Identify performance issues quickly before they cause downtime. To see the entire distributed trace from end to end, you can identify the API call that is not performing well and highlight any errors. Breadcrumbs help you make application development easier by showing you the events that led to the error.

Tickd is a web-based tool that allows you to manage your projects. It's simple and powerful. Tickd is a web-based tool that can help you manage your projects, no matter how small or large. It integrates with your existing tools like email and Slack and is mobile-friendly, removing any barriers to free flow of communication. Tickd is a cost-effective solution for your business, built on a secure and scalable platform. Register now to get a free trial

QMetry provides a comprehensive suite software testing tools that allow continuous testing for agile QA teams. QMetry assists QA teams worldwide in managing their testing processes more efficiently, collaborating seamlessly and gaining actionable insights through analytics. It also allows them to take full advantage of other top tools and platforms in dev/test ecosystem via integrations and Open REST APIs. QMetry is trusted worldwide by more than 1000 customers in many verticals, including Banking, Finance, Hitech, Healthcare, Travel, Hospitality, Retail, Education, and many others. QMetry tools can be used by Agile Testing and DevOps teams for faster development, management, and deployment of quality software. The QMetry Digital Quality Platform includes the following tools: 1. QMetry Test Management 2. QMetry Test Management for Jira 3. QMetry Automation Studio Join more than 150,000 happy users around the world.

FogBugz provides out-of-the box capabilities such as bug and issue tracking, task management, and email support to simplify your software development process. You can use your preferred project management method, such as Scrum or Kanban. FogBugz is flexible and can be customized to suit your workflows. FogBugz was created to help you plan and track your software. You can create tasks and subtasks for each case and track them to ensure accountability and timely closure. Track and log all bugs and issues. FogBugz allows you to keep track of your entire project backlog. As bugs move through the workflow, notifications are sent to your team. Get accurate delivery estimates. FogBugz uses Evidence Based Scheduling (EBS) to power it. EBS is a statistical algorithm that calculates ship date probability distributions using historical timesheet data.

CaseCamp helps people stay on the same page. No matter your role, everyone works together towards a common goal: completing the project.

Instantly, you receive reports. They are automatically augmented with tons of useful data to help you fix them 50x faster. Users can report bugs by simply shaking their phone. Shake opens when users shake their phone. This allows them to send feedback to you without leaving your app. You can report any information from the user's device that you wish. To easily adjust the data to meet your debugging needs, use.setMetadata() You can see the user's taps in your app. You can also log() custom events. This will allow you to see all of their network traffic before reporting the bug. The web Dashboard allows you to easily find bugs that were reported from iPad Airs in landscape mode or offline. You can receive bug notifications instantly in your team chat. You can also have tasks created in your issue tracker. Shake was designed to work with the tools you already use.

SQUISH, a cloud-based management tool, is used by companies around the world to track and manage tasks and client requests, product development, and other matters. Securely and efficiently track product development, bugs and manage quality assurance issues. You can also organize client requests using any Web browser. Squish's intuitive design makes it simple to create custom projects in minutes.

Welcome to the home for an open-source trouble ticket system. This CGI script can be used on your website for everything, from bug tracking and customer service to project management and to do lists. It is as simple as filling out a web form to create a trouble ticket. The help desk software will assign a unique number to each service request, and save it to the database. A truly scalable solution is to start with a plain text database and then upgrade to the industry-leading MySQL or Microsoft SQL Server engines as your needs change. Today, the "thank you" message is not enough. Your customers should know that you have a process in place and that no question will be left unanswered. Trouble Ticket Express software will automatically generate clear instructions on how to submit follow up messages and track ticket progress. It will then send e-mail notifications out to all service providers announcing a new customer inquiry.

Customers can make purchases online or in your brick and mortar store. They can also chat online or over the phone. Field service technicians perform onsite services and fill out a questionnaire. A student completes a class. A survey is completed online, on paper, or on mobile devices by your customer or employee. Once completed, the responses update the ActionTracker™, based on their score or response, assign a manager, notify key stakeholders via email, and so forth. ActionTracker™, which tracks all customer/employee communications, captures resolution activities including attachments, takes notes into the Action Item and schedules meetings through Microsoft Outlook integration, will effectively keep track of all communications. To track the life cycle, create status codes. Keep updating your open action items until they become complete. Once they are marked as complete, they cannot be modified. For a complete audit trail, each activity is date/time stamped and signed by the user.

Online service desk software that is best in class. ServiceDesk Plus Cloud is the simple-to-use SaaS service management software from ManageEngine, the IT division of Zoho. It will help you offer your customers world-class solutions. The cloud-based IT ticketing platform, used by more than 100,000 IT service desks around the world, makes it easy to track and manage IT tickets, resolve issues quicker, and ensure end-user satisfaction. With out-of-the-box ITIL workflows, you can manage the entire life cycle of IT issues, problems, and projects. You can create support SLAs, set escalation levels and ensure compliance. Automate ticket dispatch, categorization and classification based on predefined business rules. Set up notifications and alerts to ensure timely ticket resolution. Your users will have more control and reduce walk-ins. Allow end users to access IT services via your service catalog and self-service portal. Allow users to create and track tickets, and search for solutions.

Simpler issue tracking. Self hosted. You can keep your confidential data under your control. It fits in. It easily integrates with your existing source management system so that you don't need to change how you work. Easy updates. It checks periodically for updates and allows installation with a click. Bugify is available for everyone. Bugify is for everyone, from programmers to car wash maintenance. Bugify is used in many industries. Bugify can help you keep track of everything. Bugify makes it easy to manage issues in your projects. We wanted to create a product that was simple to use and get the job done. Bugify is all about keeping track and identifying issues. We pride ourselves in offering the features we believe are necessary to do this, without adding unnecessary complexity. You can get a better understanding of Bugify by taking the demo on a spin. Email notifications. To reduce the noise, fine tune your email notification settings

DoneDone Projects are a better alternative to messy spreadsheets and bulky software for tracking bug, task, or issue information. No more wondering where things are or who's working on it. To streamline communication between your support staff and customers, auto-forward company email to DoneDone Mailbox. No more ccs, broken email chains, or unruly threads. DoneDone makes it easy to manage workflows. Our workflows are tried and true. You can use our bug, task, customer help desk, hiring, and bug tracking workflows, or create your own workflow to suit your business's needs. Your developers and support staff can collaborate using the same app by linking internal tasks to support conversations. DoneDone makes it easier for engineers, support staff, customers, and other stakeholders to work together. Integrate DoneDone into the tools you already use to communicate with your team.

It allows communities to come together, regardless of their choice in tools, by making it easy for them to share code, bug report, translations, and ideas between projects. Launchpad allows you to share bug reports, statuses and comments across projects. You can also share bug data with other trackers like Bugzilla or Trac. You can also find everything you need in a bug tracker, including web, email, and API interfaces, links between bugs, fixes, team-based delegation, and more. Once they are ready, they can upload the branch to Launchpad and submit it for merging into your trunk. Code review is available via web and email. This allows you to share your thoughts and approve or deny the merge. Launchpad makes it easy to translate. Translators have a simple web interface that offers suggestions from a library with more than 16,000,000 strings.

An agile planning and tracking tool. Zoho Sprints is an agile tool that's clutter-free and allows you to be ready for change while still delivering great products on time. Plan to adapt to change. To deliver incremental value, break down your work into user stories. Get early feedback to ensure that you ship products that customers actually want. Ship quickly. Ship immediately Our release reports will help you plan your releases and keep track of your progress. Our Jenkins integration and release management module will ensure that nothing gets lost. You can track your progress on the board. You can track the progress of your sprints using the Scrum Board or Sprint Dashboard. You can customize your workflow to meet your team's needs and dive into contextualized swimlane views. Collaboration with cross-functional teams is a key virtue of agile teams. Teams can use the status timeline to identify bottlenecks and foster a culture of continuous improvement.