Average Ratings 2 Ratings

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support

Average Ratings 0 Ratings

Total
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Description

BugHerd is recognized as the easiest visual feedback and bug tracking tool available for websites, favored by numerous outstanding teams globally for managing their online projects effectively. With BugHerd, you can effortlessly point and click to provide client feedback directly on your site, all without any restrictions on project numbers. --- 🌟BugHerd simplifies the process into three straightforward steps:🌟 1. Use the user-friendly browser extension to attach feedback directly to elements on your webpage. 2. Automatically, all feedback pins come with contextual metadata that includes details such as browser type, operating system, screen size, resolution, selector information, and much more. 3. Feedback is converted into task cards immediately, facilitating efficient workflow management. --- Say goodbye to cumbersome emails, tedious spreadsheets, and unnecessary stress. You can begin your journey in just a few minutes with a complimentary 14-day trial, ensuring a smooth transition to streamlined project management.

Description

Experience a bug tracking system that is not only swift and user-friendly but also easily scalable, enabling you to resolve issues promptly and deliver outstanding products on schedule. With our complimentary tool, you can submit, monitor, and address bugs more efficiently through tailored workflows, organizational rules, and service level agreements (SLAs). You can conveniently log errors and track them according to your chosen criteria. Design custom views for your issue tracking software to prioritize the most pressing bugs. Utilize reports to analyze the number of logged bugs, their resolution status, and additional metrics. Engage with your team through interactive features like forums and discussions to keep everyone updated on their tasks. Establish rules that can automatically trigger updates in bug fields or in external applications. Email notifications ensure you and your team stay in the loop about new bugs, updates, and other important information. Furthermore, automate your SLAs to align with your customer's objectives and expectations, enhancing overall service quality. This comprehensive approach not only streamlines bug management but also fosters collaboration among team members, ultimately leading to improved product delivery.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Bitbucket Yes 
GitHub Yes 
Slack Yes 
Zoho Projects Yes 
ActiveCampaign Yes 
Airtable Yes 
ClickUp Yes 
Evernote Yes 
KonnectzIT Yes 
LT Browser Yes 
Linc Yes 
LiveChat Yes 
Magento Yes 
Redbooth Yes 
Routee Yes 
SendGrid Yes 
Smartsheet Yes 
Stackreaction Yes 
Toggl Track Yes 

Integrations

Bitbucket Yes 
GitHub Yes 
Slack Yes 
Zoho Projects Yes 
ActiveCampaign No 
Airtable No 
ClickUp No 
Evernote No 
KonnectzIT No 
LT Browser No 
Linc No 
LiveChat No 
Magento No 
Redbooth No 
Routee No 
SendGrid No 
Smartsheet No 
Stackreaction No 
Toggl Track No 

Pricing Details

14 Day Free Trial
Standard: $39 /month / 5users
Studio: $59/ month/ 10users
Premium: $109/ month/ 25users
Deluxe: $189/ month/ 50users
Free Trial Yes 
Free Version No 

Pricing Details

$40 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Splitrock Studio Pty Ltd.

Founded

2010

Country

Australia

Website

bugherd.com/

Vendor Details

Company Name

Zoho

Founded

1996

Country

United States

Website

www.zoho.com/bugtracker

Product Features

Bug Tracking

Backlog Management Yes 
Filtering Yes 
Issue Tracking Yes 
Release Management No 
Task Management Yes 
Ticket Management Yes 
Workflow Management Yes 

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Issue Tracking

Assignment Management Yes 
Dashboard Yes 
Escalation Management Yes 
Issue Auditing Yes 
Issue Scheduling Yes 
Knowledge Base No 
Project Management Yes 
Recurring Issues No 
Scheduling Yes 
Task Management Yes 

Product Management

Collaboration Yes 
Feedback Collection Yes 
Idea Management Yes 
Milestone Tracking Yes 
Prioritization Yes 
Product Roadmapping Yes 
Release Management Yes 
Requirements Management Yes 
Resource Management Yes 
Workflow Management Yes 

Task Management

Collaboration Yes 
Create Subtasks No 
Gamification No 
Gantt Charts No 
Mobile Access Yes 
Percent-Complete Tracking Yes 
Progress Tracking Yes 
Recurring Tasks Yes 
Reporting/Analytics No 
Spreadsheet View No 
Task Board View Yes 
Task Planning Yes 
Task Scheduling Yes 
Task Tracking Yes 
Time Tracking No 
To-Do List View Yes 

UX

Animation Yes 
For Mobile Yes 
For Websites Yes 
Heatmaps No 
Prototyping No 
Screen Activity Recording No 
Unmoderated Testing No 
Usability Testing No 
User Journeys Yes 
User Research Yes 

Product Features

Bug Tracking

Backlog Management No 
Filtering Yes 
Issue Tracking Yes 
Release Management No 
Task Management Yes 
Ticket Management Yes 
Workflow Management Yes 

Issue Tracking

Assignment Management Yes 
Dashboard Yes 
Escalation Management Yes 
Issue Auditing No 
Issue Scheduling Yes 
Knowledge Base No 
Project Management No 
Recurring Issues No 
Scheduling No 
Task Management No 

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