Alternatives to VideoCX.io

Built to help every customer’s business grow stronger, the BigChange Job Management Platform brings together customer relationship management (CRM), job scheduling, live tracking, field resource management, financial management and business intelligence into one simple to use and easy to integrate platform your business can run on. Launched in 2013 and based in Leeds, UK, BigChange is a leading Field Service Management Software Provider trusted by almost 1,700 field-based organisations around the world. BigChange employs 200 people and is recognised as an outstanding employer with a 2 Star Accreditation from Best Companies. The BigChange complete Job Management Platform is helping field service businesses across the UK to win more work, take control of their operations and deliver winning customer experiences.

ConnectWise Control (formerly ConnectWise Control) is a remote-support solution for Managed Service Providers, Value Added Resells, internal IT teams and managed security providers. ConnectWise ScreenConnect is a fast, reliable, secure and easy-to-use remote support solution that helps businesses resolve customer issues faster, from anywhere. The platform offers remote support, remote meeting, remote access and customization. It also integrates with leading business software. Raising the bar on remote support will reduce downtime for customers. Give technicians the ability for superior service by providing reliable, direct connections that allow them to access desktops and mobile devices when needed. Remote desktop and mobile support solutions that are flexible, fast, and secure for every industry. Not sure which version to choose? We'll help you choose the right version for your needs. No credit card needed for the 14-day free trial.

HyperVerge Inc is a B2B SaaS company providing AI-based identity verification solutions to enterprises in Financial Services, Telecom, Gaming, E-commerce, Logistics, EdTech, and Crypto. Identity Verification Platform helps in onboarding customers seamlessly, fraud checks, face authentication, age verification, document verification, eKYC and other services. Clients onboard over 30 million customers every month using this product. With just an ID and a Selfie, verify the identity of your customer in seconds. Prevent fraud and ensure compliance with AML/KYC. With an accuracy of 99.5% (the highest among competitors) and 600+ million KYCs across 200+ countries since 2019, HyperVerge’s technology is built for scale. They work with SBI, LIC, Jio, Vodafone, Bajaj Finserv, L&T, Swiggy, WazirX, Coinswitch, Razorpay, ICICI Securities, SBI Cards, Grab, CIMB, FE Credit, Home Credit, and 100+ clients across 5+ geographies for their onboarding journeys.

Sila is an end-to-end payment platform that provides Banking-as-a-Service through a developer-friendly payment API that is scalable and allows for fast and secure money transfers. Sila’s payment platform streamlines building and launching fintech apps and embedded payment products for financial products, fintech, crypto, and Web3. Sila’s offerings include Virtual Accounts, Digital Wallets, KYC/KYB, and ACH payments APIs for software teams. Additional functionality is available through a network of pre-approved and pre-integrated partners (to different degrees). Sila was recognized as the Best Payments as a Service Platform by the 2022 Embedded Banking Awards of Tearsheet. Sila is headquartered in Portland, Oregon.

Utilize insights from Dynamics 365 Field Service or gather asset details and seamlessly connect them with the Microsoft Power Platform or various enterprise applications. Minimize travel expenses and avoid delays by conducting remote inspections that incorporate videos, screenshots, and annotations directly on your devices. Additionally, you can initiate the Dynamics 365 Remote Assist mobile app right from a Field Service mobile booking and record call details in the timeline of the corresponding work order for better tracking and efficiency. This integration not only streamlines your operations but also enhances overall service delivery.

finAPI serves as a reliable and user-friendly platform that connects businesses, financial institutions, and individual users seamlessly. Our open banking API empowers organizations to retrieve and analyze account information, as well as facilitate payments on behalf of their clients. Additionally, we provide essential support for banks and financial service firms through an XS2A server, which ensures compliance with the PSD2 directive for third-party providers. With its adaptability and flexibility, finAPI is consistently prepared to tackle new challenges. We assist in the development of cutting-edge financial services that bring genuine benefits to both your business and your clientele. By improving data accessibility, we foster innovation and streamline processes significantly. finAPI’s advanced data intelligence modules offer in-depth financial data analysis, including categorization, cash flow insights, risk assessments, and contract identification. The integration of data enrichment, AI, and machine learning techniques guarantees unparalleled data quality and optimal outcomes, paving the way for future advancements in the financial sector. Our commitment to continuous improvement makes finAPI a vital partner in navigating the evolving landscape of finance.

At SightCall, we believe the more you see, the better you serve. See more, solve faster, serve better. SightCall enables you to deliver instant service through enriched video so you can guarantee remarkable customer experiences every time. SightCall enables your agents and technicians to solve customer problems faster through remote, guided interaction. By sharing live video enriched with augmented content, you can ensure remarkable customer experiences every time. Trust a platform built on a secure global network that works when and where you need it.

Companies can use Blitzz Remote Support, to do more, increase profits, improve customer satisfaction, and avoid frustrating users with complicated software. There is a need for change in the customer support industry. Remote video support platforms can help you stand out from the crowd. Blitzz has helped businesses save time and money, while increasing customer satisfaction. To believe it, you have to see it. Remote Support, solves problems in a wide variety of industries. See how Blitzz can help companies achieve more. Remote support tools have been a problem in the past. They failed to provide the necessary tools and experience for a successful support team.

OnRemote AI Assistant is a multifunctional application crafted to enhance the documentation workflow for professionals in diverse fields. It empowers users to capture their tasks through both video and audio, subsequently creating detailed reports that replace conventional paperwork and minimize potential miscommunication. Among its notable features are the ability to include audio and video annotations, which allow users to emphasize vital points, as well as support for multiple languages, including Swiss German, ensuring that reports are generated in the preferred language. The reporting procedure is user-friendly, beginning with the recording of observations, followed by a review and edits of the automatically generated report, and culminating in the sharing of the document in formats such as PDF, Word, or Excel. Additionally, OnRemote caters to businesses in need of personalization by offering customized visual reports that adhere to corporate branding and can be effortlessly integrated into current IT systems, such as content management and customer relationship management platforms. This adaptability not only fosters efficiency but also enhances collaboration within teams, making OnRemote an invaluable asset in any professional setting.

Plutomen Connect serves as a cutting-edge remote visual assistance platform designed to empower frontline employees by facilitating the effortless exchange of knowledge across operations, while also enabling effective issue resolution through high-definition video streaming. With just a single click, experts can connect from afar, quickly identify technical challenges, and provide immediate solutions. The integration of smart glasses, such as RealWear, significantly elevates the remote assistance experience by allowing frontline workers to work hands-free while collaborating and troubleshooting simultaneously. Users benefit from real-time visual support for everyday maintenance, repair, and operations (MRO) through augmented reality annotations on both images and video, along with features like a secure chat module, insightful analytics, and an administrative dashboard that includes comprehensive digital self-help manuals and workflows aligned with the company's standard operating procedures (SOPs). Additionally, this versatile solution can be effortlessly integrated with a variety of industry-grade smart glasses and is accessible on browsers, as well as on Android smartphones, iPhones, and tablets, ensuring broad compatibility and ease of use for all team members. Ultimately, Plutomen Connect not only streamlines communication but also enhances overall operational efficiency, equipping teams with the tools they need to succeed in their roles.

RemoteVS is an innovative online sales platform that utilizes co-browsing technology to improve customer engagement by enabling support representatives to navigate web pages alongside customers, thereby providing immediate assistance and facilitating contract signing. The user experience is simple and efficient, as customers can access the service directly through their web browser without any required downloads, quickly connect with a support agent who starts the remote session, and receive real-time visual guidance via video, screen sharing, file sharing, or co-browsing features. Among its notable capabilities are interactive on-screen tools including pointers and drawing utilities for effective annotations, comprehensive file and image sharing options that accommodate formats like PNG, JPEG, JPG, and PDF, a barcode reader that enables swift product information verification, automatic session recording for administrative review, and LiveView, which allows for real-time oversight of support agents' activities and customer service metrics. Additionally, this service aims to streamline the customer support process, ensuring that users feel supported and informed throughout their interactions.

Augmented Reality for Interactive Remote Support. You can assess issues with various equipment—from industrial machines to servers—from your desk by connecting to a user's smartphone camera at a distant site. By observing the live high-definition video feed from your remote client's smartphone or smart glasses, you can guide them effectively without needing to be physically present. The integration of AR annotations enables both you and your client to overlay additional virtual insights onto the live view. Additionally, various annotation tools allow you to illustrate and write directly on the screen for clarity. Communication is enhanced through VoIP and text chat, ensuring a smoother assistance experience. You can also take snapshots of the camera feed to document important moments or further evaluate problems at a later time. Moreover, the ability to freeze the video stream empowers you to delve into and discuss intricate technical aspects of a specific situation more thoroughly. This innovative approach to remote assistance is transforming the way technical support is delivered.

Apizee offers a comprehensive remote visual assistance solution aimed at improving customer service and boosting operational effectiveness through live video communication. By enabling businesses to address customer problems in real-time via video calls, the platform facilitates faster and more precise solutions without requiring physical presence. Apizee's offerings are tailored to various sectors, including insurance, retail, healthcare, and field services, allowing organizations to cut down on travel, accelerate diagnostics, and enhance customer satisfaction levels. Furthermore, with its secure and intuitive tools, Apizee integrates effortlessly into telehealth and customer support processes, empowering businesses to maintain strong connections with their clientele. This innovative approach not only streamlines operations but also fosters a more engaging customer experience.

ServiceMax Zinc is a cutting-edge collaboration platform that empowers field service teams by facilitating real-time communication and expert assistance. It integrates smoothly with ServiceMax products, providing technicians with tools for video calls, live annotations, and AI-driven task management. Zinc enhances service operations by automating routine tasks, sharing critical information instantly, and ensuring that teams stay aligned on every service request. With its focus on reducing repair times and enhancing team engagement, Zinc enables companies to improve customer satisfaction and field service efficiency.

Librestream provides cutting-edge digital assistant solutions for industries, utilizing artificial intelligence to enhance both workforce productivity and operational effectiveness. Their offerings, such as the Onsight NOW and Remote Expert tools, empower organizations to deliver immediate remote support, work instructions, and visual guidance to field service personnel. This approach minimizes downtime and boosts first-time fix rates by facilitating instant connections between workers and experts through secure video communication. With an emphasis on safeguarding organizational knowledge and fostering effective collaboration, Librestream assists sectors like manufacturing, oil and gas, and aerospace in optimizing their maintenance, training, and troubleshooting workflows in real-time. By streamlining these processes, Librestream not only enhances efficiency but also drives innovation across various industries.

Hostcomm is an innovative customer service platform that unifies AI-powered agents and human teams for seamless, multi-modal support across voice, video, and chat channels. Designed to automate routine tasks, the platform slashes interaction costs by up to 80% while enhancing customer experience with personalized, context-aware AI conversations. Its remote visual assistance tool allows experts to guide customers in real time via smartphone cameras, eliminating the need for costly site visits and reducing resolution times. Hostcomm uses WebRTC technology to provide encrypted, app-free communication accessible on any device or browser. The system integrates easily into existing infrastructures with low-code APIs, enabling rapid deployment and scalability. By leveraging AI that recalls customer history and preferences, Hostcomm delivers consistent, hyper-personalized service across all touchpoints. Clients benefit from improved first-time fix rates, faster problem solving, and significant cost savings. The platform is trusted by a wide range of industries, from utilities to housing and energy management.

TeamViewer Frontline is an enterprise productivity platform with fully integrated industrial AR solutions. Frontline uses the power of smart glasses and mobile devices to help your on-site staff work efficiently: With our solutions, your workforce can visualize data, receive step-by-step instructions, solve specific issues, or get help from an expert, all while keeping their hands free. Frontline is about connecting your workforce with the information and expertise they need to do their job right.

IrisCX serves as an advanced video platform tailored for enterprise-level home product and service companies, revolutionizing customer engagement throughout the stages of product selection, setup, and support. By facilitating effortless video interactions without the need for apps, IrisCX empowers customers to easily connect with experts at the click of a button, which enhances the real-time support experience. The platform's AI-enhanced functionalities, including VisualBot and VisualGuide, improve the customer journey by enabling users to articulate their issues both visually and verbally, thus generating precise defect summaries without lengthy typing. Additionally, IrisCX streamlines communication by automatically forwarding these summaries to service teams through integrations with platforms like Zapier and webhooks, ensuring prompt and well-organized responses. For home builders, IrisCX significantly enriches customer relationships by offering virtual walkthroughs throughout the construction process and optimizing post-possession warranty services, which minimizes the necessity for in-person visits and boosts first-call resolution rates. Overall, IrisCX not only enhances efficiency but also fosters stronger connections between companies and their customers.

SmileID sets a new benchmark in the realm of facial biometric technology. This innovative solution allows for remote identity verification through facial recognition. Adhering to stringent KYC and AML regulations, SmileID ensures compliance while providing a seamless user experience. Its unique interface is compatible across various platforms, including mobile devices, desktops, tablets, and digital kiosks in branch locations, delivering an omnichannel experience to users. Our comprehensive API toolkit is designed to enhance customer experience across all operational channels, regardless of the industry. With services such as Video Identification, Advanced and Qualified Electronic Signatures, and Facial Biometric Authentication, we are revolutionizing the interactions between businesses and their customers. The latest eKYC solutions, driven by Artificial Intelligence and Machine Learning, empower companies in diverse sectors like banking, insurance, and investment services to undergo digital transformation. By streamlining digital customer onboarding processes, organizations can significantly reduce costs while simultaneously providing a distinctive user experience that fosters growth and customer loyalty. Embracing these advancements is essential for companies looking to stay competitive in today's rapidly evolving digital landscape.

In a commendable development, the RBI has recently allowed the use of Video KYC for remote verification of customers in the banking and financial services industry. GiBots KYC SUITE offers an AI-powered, comprehensive KYC solution that completes the Customer Identification Process in under two minutes. Forward-thinking BFSI and Fintech organizations stand to gain from adopting this Video and Self KYC approach. This process entails capturing live images of the customer on video while validating their documents and confirming the possession of these documents to verify their identification details. The applicant's data and facial recognition will be processed simultaneously, ensuring that any discrepancies are flagged instantly. Customers can now conduct their verification from any location using our app, which will subsequently send the information to officials for further scrutiny. During the Online KYC procedure, customers are instructed to present their PAN Card to the camera, allowing for the necessary information to be captured for identity confirmation. This innovative method not only enhances convenience but also streamlines the verification process, making it faster and more efficient.

AIVITEX is an innovative digital service and remote support platform tailored to assist businesses in delivering their offerings online, thereby connecting with customers around the world. By facilitating digital services and remote assistance without requiring physical visits, it maximizes employee efficiency and eliminates the need for lengthy travel, significantly improving time management. This model not only supports sustainability efforts by lowering energy usage but also helps businesses remain competitive in a fast-evolving market that increasingly prioritizes quick and digital solutions. AIVITEX encompasses a wide range of essential features for effective remote digital services and inspections. Users can initiate digital sessions for various tasks, leveraging tools like live video communication, documentation, image capturing, forms, checklists, and product showcases within a single session, with all data archived for future use. The live video capability promotes immediate engagement with clients, facilitating real-time evaluations of on-site conditions. Additionally, the platform's versatility allows companies to adapt to different service demands efficiently and enhance overall customer satisfaction.

Streem's AR powered remote video and support platform will elevate your customer's experience. Streem's AR powered video integrates into any channel strategy. It amplifies your teams ability to deliver customer-first experience by seeing a space first and capturing the right information. Only when the space is required, experts can launch a remote video session via any channel. AR-powered remote video is the best channel for customers who need to show a product. Data sharing helps to break down silos between customers and teams securely, consistently, & reliably. Streem provides the best AR-powered live video experience on the market. This allows experts and customers to concentrate on the conversation, not the technology.

AR Genie is a leading B2B Hardware Support provider. They offer an innovative software solution that revolutionizes the resolution of technical issues. Our cutting-edge software combines augmented reality (AR), AI, and video assistance for unparalleled training and remote assistance. AR Genie allows you to solve complex technical issues, provide remote assistance, and empower customers and technicians through an immersive and interactive experience.

Help Lightning is a software-as-a-service (SaaS), company that specializes in remote visual assistance. We offer next-generation video collaboration services that allow experts from a company to collaborate virtually with anyone in need, anywhere in the world. Our cloud-based solution uses augmented reality features such as merging two video streams and 3D annotation to improve real time communications and solve difficult problems. Help Lightning is used to install, inspect, train, service, and repair complex equipment and products. Customers can see immediate performance improvements with Help Lightning including an increase of first-time fix rates and fewer truck rolls. There is also increased workforce capacity and customer satisfaction. Service revenue and margins are also improved. Contact us for more information today.

TeamworkAR is an advanced augmented reality platform tailored for enterprises, aiming to improve collaboration, training, and customer engagement within the workforce. It features real-time AR collaboration tools such as shared workspaces, videoconferencing, remote assistance, and hands-free AI-driven voice search, enabling fluid communication among teams. With an array of visualization tools like rotation, drawing, annotation, and image recognition, the platform fosters captivating environments that mirror real-life experiences. TeamworkAR further integrates seamlessly with service ticket systems, eLearning modules, and learning management platforms, creating a versatile solution for diverse business requirements. Enhanced analytics functionalities empower users to save AR sessions, log compliance timestamps, and assess the engagement levels with educational content. Additionally, the platform offers specialized AR content development services, providing comprehensive solutions without relying on external agencies or additional development personnel, ultimately streamlining the process for businesses looking to leverage augmented reality effectively.

AIRe Link is a sophisticated remote support solution offered by Konica Minolta that operates entirely within a web browser, aiming to improve customer assistance by providing visual support without requiring users to download any applications. By allowing support professionals to view the exact visuals that customers are experiencing, it streamlines problem-solving and minimizes the need for physical interventions. A remote assistant initiates the process by sending an invitation through email or SMS; once the customer clicks the link, they can join the session instantly using their browser, making the setup incredibly simple. Upon connection, the assistant gains a real-time view of the customer's environment, enabling them to offer immediate and effective visual assistance. This browser-based approach not only makes support more accessible but also ensures that customers can easily participate without technical barriers. Additionally, the platform is compatible with RealWear smart glasses, which allows technicians to perform tasks hands-free, enhancing overall efficiency in support scenarios. This innovative tool is a game changer in how remote support is delivered, paving the way for more streamlined and effective customer interactions.

A unified platform can be deployed to enhance your organization's visual knowledge and automate tasks over time. TechSee's platform provides a single view of customer issues across an organization. This allows for warm transfer between channels and leverages visual data to enable AI-powered automation. The platform has been proven to work with large departments and tens to thousands of reps. It can also support technicians, agents, and end users in new locations without affecting availability or performance. The platform uses visual data to automate processes with Computer Vision AI. This includes real-time decision support for agents as well as self-service for customers. The organization has access to the full history of each customer's visual session. This allows them to understand the context of each contact. This information can be used to support internal collaboration and is compliant with privacy policies.

CareAR is an innovative augmented reality (AR) platform designed to enhance service experiences for businesses. It achieves this by offering remote visual assistance and self-guided tutorials, which can expedite problem resolution, minimize unnecessary on-site visits, and elevate customer satisfaction levels. Key Advantages: - Quicker resolutions through remote AR support - Enhanced first-time resolution rates with visual instructions - Fewer on-site visits thanks to self-service capabilities - Better knowledge sharing via access to remote experts - Heightened customer satisfaction and brand loyalty - A reduced environmental impact by cutting down on travel needs CareAR's offerings include: - CareAR Assist: Facilitates real-time collaboration to address problems from afar. - CareAR Instruct: Delivers detailed, step-by-step guides for users to follow independently. - CareAR Experience: Empowers businesses to easily create engaging AR guides for their customers, expanding their service capabilities efficiently.

The Revcord IQ3 enterprise solution serves as a multimedia logging platform that functions independently as a reporting system while seamlessly integrating with your current Enterprise Resource Planning (ERP) system. As a highly customizable tool for end-users, IQ3 compiles and organizes various workflow processes into a single report, incorporating elements such as checklists, images, videos, and other relevant documents. The platform enables users to conduct locally recorded video inspections, investigations, and interviews through a mobile application available for both Android and iOS devices. Additionally, IQ3 has the capability to virtualize the Inspector, allowing for remote video inspections or RVIs, which securely captures video using the end-user's mobile device without the need for an additional mobile application to be installed. Recently, the introduction of Augmented Reality (AR) measurement tools has expanded IQ3's functionality, providing customers with innovative ways to enhance their operational processes. This evolution in technology not only streamlines workflows but also adds a layer of interactivity that can significantly improve the quality of inspections and reporting.

Avatour serves as a cutting-edge platform for 360° video communication, allowing teams to collaborate effectively from different locations. This immersive 360° video technology provides a detailed and engaging perspective of a space, making it a significant improvement over conventional video conferencing methods. Participants who join Avatour meetings from remote locations can navigate through the panoramic 360° view, gaining a richer comprehension of the environment or site being discussed. The platform supports the streaming of live 360° video feeds directly into meetings, which enhances collaborative efforts with individuals present on-site. Additionally, Avatour facilitates the straightforward sharing of pre-recorded 360° content with remote teams and stakeholders, eliminating the necessity for live streaming. Users can conveniently access these pre-recorded videos and other resources through the main console whenever they wish. This functionality allows for conducting live remote inspections with enhanced visibility, as inspectors can explore the 360° view while simultaneously engaging with on-site staff in a dynamic, real-time manner. Overall, Avatour not only transforms the way teams interact but also enriches the collaborative experience, leading to more informed decision-making.

ScoutWorks stands as an innovative service platform designed to allow users to effortlessly access, manage, and monitor a diverse range of solutions, from field inspections to AI-enhanced claims processing. This versatile platform boasts more than 30 distinct service types, including field inspections and appraisals for various sectors such as automotive, heavy machinery, specialty services, and real estate. In addition, it offers features like photo inspections through applications like Scout and Scout Snap, as well as virtual inspections and appraisals, underwriter assessments, and on-demand desk adjusters for various tasks, including desk evaluations, subrogation assessments, and claim analysis. By combining cutting-edge technology with a nationwide network of professionals, ScoutWorks delivers its comprehensive services throughout all 50 states and Canada. With a rich history of over two decades in operations, the platform prioritizes transparency, accountability, and consistency in both claim management and its outsourcing solutions, ensuring a reliable experience for all users. Ultimately, ScoutWorks stands out as a multifaceted tool for organizations seeking to streamline their operational processes in a rapidly changing environment.

Visual Assistance is an online customer support software that allows real-time screen sharing and video collaboration. Users can invite customers quickly to sessions via SMS and email. Agents can visually troubleshoot problems using live camera streaming on mobile devices. Voice chat speeds up resolutions by allowing natural conversations. Both parties can highlight details in images using annotation tools. A dashboard gives insights into resource usage, allowing for better resource optimization. The main benefits are a quick session start, an intuitive interface with strong security, quicker issue resolution and reduced onsite visits. Use cases include remote support, installation guidance and inspections, as well as training.

Tailored specifically for the residential and lettings sector, our inspection app allows you to effortlessly generate limitless property reports that detail the condition, photographs, and any issues directly from your mobile device or tablet. With our award-winning inspection software, you can create professional inventories, manage check-ins and check-outs, conduct interim inspections, perform building assessments, and carry out risk evaluations, among other functionalities. InventoryBase serves as your customized platform designed for efficient property management and reporting. It provides a comprehensive in-house software solution that enables you to produce detailed reports. You can assign tasks to your property managers for new tenant move-ins, midterm evaluations, audits, and assessments of properties under your management. In addition, you have the flexibility to incorporate your contractors into your team for report assignments or utilize Workstreams to connect with a network of local, vetted suppliers who are already familiar with InventoryBase and ready to compete for your projects. This ensures that you have access to a robust support system for all your property management needs.

Scopito is an advanced predictive maintenance software that focuses on the analysis of geospatial inspection data for various assets such as power lines, wind turbines, buildings, and solar panels. This innovative platform digitizes these assets to extract valuable insights, identify faults, evaluate risks, uncover trends, and facilitate predictive maintenance by leveraging historical data analysis. Its primary objective is to integrate intelligent automation into inspection workflows, thus enhancing operational efficiency and minimizing service disruptions for clients within the energy sector and other industrial domains. The software also features robust data visualization and management capabilities, offering secure data storage, intelligent filtering, and seamless sharing, as well as integration with essential systems. By providing organized sorting, advanced filtering, and reliable storage solutions, Scopito empowers users to manage and securely share extensive data collections. This functionality fosters collaboration among international teams, ensuring that data is transmitted safely for review among colleagues, all while remaining within the confines of the platform. Ultimately, Scopito serves as a comprehensive tool for optimizing asset management and enhancing inspection processes across various industries.

The Sybrin Digital Banking Operating System is an exceptionally adaptable platform that supports a wide range of user experiences and can be implemented alongside any existing core banking system. By utilizing the Sybrin Digital Branch solution, physical locations can be transformed into futuristic digital environments that enhance the in-branch experience for customers. Meanwhile, the Sybrin Account Opening solution enables banks to streamline their onboarding procedures, providing a seamless and engaging omnichannel experience that surpasses customer expectations. Sybrin’s Payments Hub functions as a contemporary, cohesive processing system designed to manage various payment types, including high-value, mass, and real-time transactions effortlessly. The Sybrin Business Banking suite caters to corporate and commercial banking institutions, emphasizing innovation, excellence, and a focus on customer satisfaction to foster lasting loyalty. Additionally, the Sybrin Intelligent KYC and AML solution offers a comprehensive approach to customer onboarding, ensuring compliance and security for financial institutions. This suite of solutions highlights Sybrin's commitment to creating a modern and efficient banking ecosystem.

At Signzy, we’re dedicated to creating lasting impressions and facilitating smooth beginnings in the digital landscape. Our no-code platform and APIs provide solutions for digital onboarding, identity verification, and monitoring services in over 180 countries, making it easy for businesses to adopt them. By integrating our user-friendly APIs into any workflow, you can effortlessly enhance trust with features like KYC, KYB, AML, fraud checks, bank account validation, and age verification. We have established partnerships with more than 10 Fortune 30 companies, collaborated with all major banks in India, partnered with a Top 3 acquiring bank in the US, and formed a robust alliance with industry leaders such as Mastercard and Microsoft. What’s even more impressive is the positive impact we’ve had on our clients. Our customers have reported remarkable outcomes, including a 4x increase in applicant growth, a 99% reduction in fraud, an 80% decrease in costs, and a 60% drop in customer abandonment rates. Signzy has empowered renowned companies like Stripe, HDFC, PayPal, and AmazonPay to enhance their security measures and ensure compliance on a global scale, showcasing our commitment to fostering a safer digital environment for all businesses.

Welcome to FaceOnLive, your trusted provider of fully On-Premises Biometrics & ID Verification Solutions. Our advanced suite of services encompasses state-of-the-art technologies including Face Recognition, Face Liveness Detection, ID Document Recognition, ID Document Liveness Detection, and Touchless Fingerprint Recognition. With a focus on security, accuracy, and convenience, our solutions empower businesses to enhance customer onboarding processes, strengthen access control measures, and mitigate fraud risks effectively. Whether in banking, healthcare, government, or beyond, FaceOnLive delivers tailored biometric solutions to meet your organization's unique needs. Elevate your security standards, streamline operations, and build trust with your customers through cutting-edge biometric authentication. Join us as we pioneer the future of identity verification and authentication.

The implementation of an AI-based Customer Identification process was initiated following the RBI's endorsement of VCIP. This system allows for a more efficient customer onboarding experience by automating the collection of documents and conducting facial recognition. Businesses across India can now perform KYC verifications swiftly, completing the entire VCIP process in under a minute through the digitization of document gathering and AI-enabled facial authentication. The technology accurately retrieves information from identification cards by integrating seamlessly with government databases that are supported. Identity verification is enhanced by comparing the photograph on the ID with live video captured during the interaction with an agent, ensuring the individual is physically present via a liveness check. Additionally, the process records the acceptance of declarations and terms and conditions to ensure non-repudiation. We provide the option for in-person verification alongside algorithmic checks, with final KYC approval granted by your designated agent. Furthermore, you can easily connect your current customer applications, whether they are mobile or web-based, utilizing our APIs and SDKs for a smooth integration experience. This innovative approach not only streamlines operations but also enhances security and compliance in customer verification protocols.

We enhance your customer service while prioritizing the security of your business. Our focus is on ensuring you attract the right clientele and facilitating their onboarding in the quickest manner possible. With tech-driven methods managed by verification experts, we provide a seamless employee verification service with the industry's fastest turnaround times. Our thorough checks cover education, employment, addresses, court records, and police records, incorporating multiple quality assurance measures to guarantee verifiable and authentic outcomes. By utilizing our services, you can swiftly expand your delivery and operations while safeguarding your business against fraud. We make certain that your service partners are thoroughly vetted and onboarded in minimal time. Additionally, our enterprise-grade Video KYC solution allows for remote and instant customer onboarding while maintaining compliance and protecting against fraud. Designed for scalability, our solution includes top-tier security features alongside built-in ID verification, facial recognition, and location capture capabilities. With our comprehensive approach, you can confidently grow your business while ensuring robust safety and reliability.

Identity Verification refers to the process of confirming the legitimacy of an individual's or business's information, and it is increasingly being carried out by private firms through Electronic Identity Verification (eIDV) systems. This solution serves as a risk management tool that enables the immediate validation of identities, whether for Know Your Customer (KYC) or Know Your Business (KYB) purposes. Industries such as banking, financial services, payment processing, e-wallets, and e-commerce frequently utilize this technology. By integrating our API with your systems, you can gain access to a vast database containing information on more than 160 million individuals and over 12 million businesses. The identification process involves checking the provided data and generating one of two immediate outcomes: a match, indicating that the identity has been verified, or a no match, suggesting that the information could not be confirmed. To perform a KYC or KYB check, users need to input verification details, which may include the company name, individual's name, ID number, and address, tailored to the specific regulations of their country. This seamless verification process not only enhances security but also significantly streamlines customer onboarding and compliance measures.

Engineered for maximum operational efficiency and crafted for enhanced teamwork, Viewabo revolutionizes technical support by transforming a phone camera into your visual aid. Seamlessly engage with customers through a simple SMS link that allows them to share their smartphone camera, enabling you to address their issues as if you were physically present. Instead of merely instructing customers on how to resolve their problems, you can visually guide them through the process. During live video sessions, you have the ability to annotate directly on the screen, providing clear visual instructions. You can also pause the customer's video feed at any moment to gain a more detailed perspective, which facilitates better collaboration towards a solution. Streamline your support process by easily sharing recordings that can be used to collaborate with other teams, enhancing overall efficiency in achieving your objectives. Viewabo’s remote visual support transforms challenging customer interactions into smoother diagnostics and quicker solutions through effective visual communication, significantly improving experiences compared to conventional support methods. This innovative approach not only alleviates frustration but also empowers both support teams and customers to navigate technical issues with confidence.

Accelerate the onboarding process for new customers by an impressive 90% and significantly lower costs by 70% with GIEOM’s Digital Customer Onboarding platform, which is designed from the ground up to accommodate both On-Premise and Cloud deployments. This platform operates as a progressive web application, meaning there's no need for users to download any separate app. It features a sophisticated AI/ML engine, capable of accurately recognizing and processing identification documents from various countries. Additionally, it adheres to specific regulatory guidelines tailored to different countries regarding customer identification. This adaptable Plug & Play solution can be effortlessly integrated into a bank's existing procedures across various channels. Banks can provide a QR code or URL for customers to utilize for self-onboarding. By scanning the QR code with a mobile device or tablet, or clicking the URL, customers receive step-by-step instructions to complete KYC and liveness verification. The platform includes robust liveness tests with built-in anti-spoofing measures and randomized gestures, ensuring security and authenticity. Furthermore, it performs a facial match between the identification proof and the selfie taken during the liveness test, enhancing the verification process. Overall, this innovative solution streamlines customer onboarding while ensuring compliance and security.

Integrate financial services into your customer experience and elevate your business offerings using Treezor's white-label solution. As a leader in European banking-as-a-service, Treezor is dedicated to assisting you throughout your payment project, ensuring support at every phase. Our extensive array of financial services addresses all your project needs, while our modular one-stop-shop solution empowers businesses of all sizes, from fintechs to large corporations, to expedite their banking initiatives by outsourcing various payment functions to us. Trust in Treezor's expertise in regulatory compliance, security, and technology to seamlessly incorporate payments into your customer journey. Serving as a dynamic and innovative hub, Treezor fosters the growth of top European fintechs, driving the digital transformation of payment systems. It has become the go-to platform for forward-thinking companies, startups, fintechs, neobanks, and beyond. With a single contract, one API, and streamlined integration, you gain access to a multitude of services and limitless opportunities to enhance your business strategies. This makes Treezor not just a service provider, but a vital partner in your journey towards greater financial innovation.

XMReality can help you transform physical visits into virtual interactions, regardless of industry. You can connect remotely, see what the other person is seeing, and collaborate with powerful in-call tools. XMReality offers a variety of features that allow your onsite workforce to connect to a remote expert to collaborate or get training and help. To support collaboration, switch between live video paused image, shared photos and documents. You can use the guide tools to highlight important information and cross language barriers. Access pre-defined, customized step-by-step procedures to guide you through a process. They also point out what must be done and documented. An automated PDF report is available at the end of each conference call. This is a great way to ensure that your documentation is compliant. You can also record the call and take screenshots, as well as add notes.

The NewBanking Identity platform simplifies the processes of collecting, verifying, and securely storing customer information for both individuals and businesses. With its secure, ISO 27001 certified approach to personal data management, it ensures full adherence to GDPR and AML (Anti-Money Laundering) regulations. This all-in-one platform allows businesses to effectively manage AML, PEP, and KYC requirements in a streamlined manner. By utilizing this solution, companies can safely handle personal data while maintaining compliance with necessary legal standards. Data protection is a top priority, safeguarding the information of both private clients and corporate entities. The intuitive NewBanking Identity platform empowers organizations to navigate the complexities of anti-money laundering laws with ease. In today's business landscape, the demands for personal data management, protection, and compliance with regulations are significant. Our Software-as-a-Service (SaaS) offering not only addresses these challenges but also brings clarity and efficiency across various business sectors. In essence, it’s a smart and effective solution for ensuring KYC and GDPR compliance, making adherence to regulations both straightforward and manageable for users. Ultimately, the platform stands as a vital resource for businesses seeking to enhance their compliance frameworks.