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Description
VideoCX is an AI-powered, browser-based video engagement platform built for BFSI. With 100M+ video calls processed, it helps banks, insurers, NBFCs, and fintechs deliver secure onboarding, Video KYC, credit checks, policy servicing, and more. The platform supports 14 industry use cases and 44 customizable product journeys with 100+ built-in features including face match, ID verification, document capture, screen sharing, live routing, and audit-ready recordings. Used by 75+ financial organizations including ICICI Bank, HDFC Life, TATA Capital, and Bajaj Allianz, VideoCX handles over 3 million monthly customer calls. Its AI tools offer transcript summaries, speech-to-text, face analysis, and live language translation. APIs enable seamless integration into existing workflows or independent journeys. Deployment options include SaaS, hybrid (with S3), or on-premise AWS hosting. VideoCX improves compliance, reduces drop-offs, and delivers personalized video interactions at scale.
Description
XMReality can help you transform physical visits into virtual interactions, regardless of industry. You can connect remotely, see what the other person is seeing, and collaborate with powerful in-call tools. XMReality offers a variety of features that allow your onsite workforce to connect to a remote expert to collaborate or get training and help. To support collaboration, switch between live video paused image, shared photos and documents. You can use the guide tools to highlight important information and cross language barriers. Access pre-defined, customized step-by-step procedures to guide you through a process. They also point out what must be done and documented. An automated PDF report is available at the end of each conference call. This is a great way to ensure that your documentation is compliant. You can also record the call and take screenshots, as well as add notes.
API Access
Has API
API Access
Has API
Integrations
Microsoft OneDrive
Microsoft Outlook
Microsoft Teams
Salesforce
Integrations
Microsoft OneDrive
Microsoft Outlook
Microsoft Teams
Salesforce
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$50 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
VideoCX.io
Founded
2017
Country
INDIA
Website
web.videocx.io
Vendor Details
Company Name
XMReality
Founded
2007
Country
US and Sweden
Website
www.xmreality.com/our-product