Alternatives to Viafoura

Twilio Flex is the programmable cloud contact center platform that gives your company complete control over how, when and what you deploy. Powering over half a million agents today, Twilio Flex is accelerating digital transformation by freeing companies from the limitations of legacy call centers, all on one powerful platform. Flex customers have reported lower handle times by up to 38% after giving agents personalized access to information from multiple backend applications - CRM, payment systems, service ticketing, rewards program, navigation on the web, etc. Unlock hyper-personalization by gathering relevant, contextual information at your agents' fingertips so they can deliver the best customer experience. Find the documentation, sample code, and developer tools needed to tailor the contact center to your unique needs. Whether you're starting an outbound call, initiating a warm transfer, or monitoring agent activity, our guides will provide you the context you need to get the most out of Flex's existing architecture.

Please also update our description as follows: Birdeye is the top-rated reputation, social media, and customer experience platform for local brands and multi-location businesses. Over 150,000 businesses leverage Birdeye’s AI-powered platform to get found online, improve online reputation, streamline social publishing, connect through digital channels, and deliver a wowing customer experience.

The real-time customer engagement platform. Live chat and live blog can be added to your website to increase leads, engagement, and revenue. Live experiences can be created to increase your audience, engagement, and monetization. Your users will enjoy powerful experiences thanks to our real-time, live blogging platform and the social monitoring stream. You can take back control of your audience and drive traffic, conversation, and revenue. Engaging users and circulating traffic automatically leads to more pageviews. Engaged users are more likely to stay longer on your website. User-generated content can be monetized with advertising. Engaging content and live interactions can help you retain users on your site rather than on social media. Integration with Twitter, Facebook and RSS.

With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is a global leader in omnichannel communication. We make it our business to simplify how brands connect with, engage and delight their customers at global scale. Our programmable communications platform delivers a suite of tools for advanced customer engagement and support, plus security and authentication. We make this available to you across the widest range of communication channels possible. THE INFOBIP ADVANTAGE (1) Personalized omnichannel customer connections Achieve deeper customer engagement across the widest selection of local and global channels, including: SMS, RCS, WhatsApp, voice, video, email and the most popular chat apps. (2) Global reach, local presence Our 60+ offices around the world allow us to react faster. We provide 24/7 customer support, technical solutions in-line with needs and local requirements — based on proven best practices. (3) Full stack customer engagement Deliver better outcomes for your business by enhancing your communications with fully integrated contact center, marketing automation, and chatbot building solutions informed by our customer data platform.

Community is a trusted conversational marketing channel that connects Leaders--entrepreneurs, small businesses, media companies, and brands--to their Members, all via SMS text messaging. Community has witnessed more than 3 billion text exchanges between its Leaders, and their Members. Clickthrough rates were 59% and 95% respectively. Texting with your audience can translate into action, impact and brand loyalty. Why? Why? You can send anything you can in a text message through Community. You can share photos, videos and audio notes. You can segment by age, location, interests, and many other features. Learn why thousands of entrepreneurs, small businesses, artists, and brands use Community for texting with their audience. Get your number now.

Influitive allows customers, developers, partners, employees, and customers to join a community and complete challenges, referrals and product reviews. These challenges can be tailored to individuals or groups. They earn badges, points, and levels that allow them to redeem professional privileges and perks. You can easily visualize and report on all activities and the ROI. This integration also allows you to guide members through your marketing automation platform and CRM.

Everything local businesses need to win. Text with customers, get more reviews, collect payments, send text marketing campaigns, and centralize your communications—all from one platform.

Why use 8 systems when one package could do the job? Weave allows patient, client, and customer communication to be easier and more efficient while working in and out of your office. This is especially helpful during COVID. Weave makes it easy to communicate with clients and patients.

The Chaordix Community Platform hosts communities that connect top brands with their customers, members and users. Our Community Platform is a white-label SaaS solution that connects brands with people who matter most to them, so they can share, discuss, and learn. - Engage your community with a variety of activities and content. - Customizable, ever-expanding profiles facilitate discovery & reporting - Create challenges to gather ideas, review submissions and then put them to a vote. - Create groups manually or automatically by using specific criteria. Connect with customers to build brand loyalty and boost advocacy Access a high-quality, on-demand group of customers and fans to conduct research.

Zoho SalesIQ is a customer engagement, live chat and analytics platform that combines all of the best features of Zoho SalesIQ. It unifies all your marketing, sales and customer support efforts, giving your customers a great experience and driving business growth. Get to know your prospects and start the right conversation with them. SalesIQ is optimized for B2B and B2C businesses, regardless of size. It features built-in audio calling, screen-sharing, visitor information, lead ID, a drag-and drop custom bot builder, and an AI-driven chatbot that automates customer engagement. It is trusted by more than 450,000 businesses, including giants such as Mahindra & Mahindra and Renault, IIFL. Suzuki, Zee5, Fluitec and Borner Corp., to serve their customers at all stages of the customer lifecycle. Our live chat software starts at $0 and scales with your business without burning any holes in your pocket.

Customers are delighted by our ability to build cross-channel relationships and experience 50M transactions per month, 10M Bot interactions and 500M sites. We also have 15+ key social networks and 5 instant messengers. This unified digital engagement platform is CX first. Our mission is to make customers happy in every organization on the globe. 70 of the 100 most valuable brands in the world agree that SimplySocial is the key to creating amazing customer experiences. SimplySocial powers millions of conversations across all non-voice channels. This allows for superior customer service with full context across all channels. We are the pioneers in conversation management, thanks to machine learning and superior AI for both agents and customers. Simplify360 makes it easy to respond, reply, and publish messages on multiple messaging platforms such as WhatsApp, Line, Viber, Viber, Line, Viber, and SMS. Simplify360's conversation Cloud is your one-stop shop for all non-voice customer support.

OpenWeb (formerly Spot.IM) allows you to unleash your community. Your top users drive your business. Our complete Community Platform allows you to segment, monetize and build your core audience. Engaging users and circulating traffic automatically leads to pageviews. Advertising can be used to monetize areas with user-generated content. Say goodbye to comments and hello to our "Conversation". Our Conversation is powered by real-time elements and supports rich-media & Emojis. It is also SEO friendly. User engagement creates data. We help you monetize your communities, from sentiment analysis to defining custom audience. We help you reduce human moderation by providing high-quality, brand-safe conversations. Our machine-learning moderation technology removes spam and illicit comments and seamlessly integrates into leading security technologies. Identify your core audience and allow them to communicate with other contributors.

Viber communities bring people together. You can join in on conversations on any topic that interests you. Viber's mission is to protect your privacy. Group chat, video or voice calls are all possible. All chat members can help you to resend what you didn't intend. Join public groups with people who share the same passions, from brands to influencers. Communities are the new social media and the best way for people to get together. Imagine group chat with unlimited members, more admin control, and new conversation features. You can call any mobile or landline number anywhere in the world, even though they don't have Viber. Get a Viber Out subscription to start calling!

Online community platform that can be customized to connect, engage and retain users. Bettermode is an online community software that uses cloud technology to empower the next generation of branded communities. Your users can discuss and connect with each other under your brand. Users can create articles, ask questions, answer them, create polls and upvote, comment, and share many types of content. Use our modular community platform, native widgets, widgets, API to build habit-forming online communities. Bettermode provides unique value to clients through the following key elements. - A fully customizable community platform that allows you to display your community site exactly how you want. - Fully adaptable for your brand guidelines and navigation structure of primary website or product. - Add community experience to the customer journey with embedded widgets - Extensive API store and app store (SEO App, virtual coins App, social Log In and many more). - 20+ Integrations with top third-party apps (includes Zapier).

Monetization tools available to publishers. Insticator is a new way for publishers to increase ad revenue, boost engagement, and serve more of the content that they love. You can also grow your community and your bottom line. Insticator Commentsing offers 24/7 human moderation, powerful ads and engaging features that will keep you and your audience on your site. Personalized engagement is a key feature of programmatic advertising. Our unique engagement unit provides users with custom content for free to keep them on-site longer. Our quizzes and trivia are updated every week to keep them relevant to users. This provides valuable insights into your audience. High-quality programmatic ad solutions to drive engagement and revenue. We offer a range of ad sizes as well as engagement tools to help publishers increase their ad revenue. Our brand safety and ad blocking defense controls ensure high-quality inventory.

The Omnichannel Suite is a Salesforce Brands product. Create experiences once and deploy on multiple channels using the only Salesforce Native tool that streamlines customer engagement throughout the entire journey. All your customer-facing team members will be empowered to monetize and improve customer experience. You can meet your customers wherever they are. Multi-channel experiences can be designed from a single interface. Complete your omnichannel management with Instagram, Review Channels TikTok and Support Emails. Einstein Bots can be used to qualify customer data, answer common questions and divert calls before they are handed over to an agent. Enhance the customer experience by adding rich features such as images, carousels and emojis. You can also schedule, share location, and translate messages automatically. Salesforce's customer data and order histories can be used to scale personalization across departments, channels and channels.

Insightrix Communities is a top online community software that allows brands and organizations to create inspiring communities with customers and stakeholders. Insightrix Communities provides a complete solution for market researchers, communicators, engagement professionals, and other community consultants. The platform offers robust online community management tools, qualitative and quantitative research tools, as well as a first-of-its-kind user experience.

Google Drive and Google Workspace content can be automatically converted into web pages. In minutes, you can set up a website. From simple websites to advanced solutions for education and business. All of it. Overdrive is compatible with Drive. Simply tell Overdrive what content you want, and it will create the site structure, navigation, and pages with the click of a button.

You can instantly join, increase conversions, and expand wallet share. Deliver the digital experiences that your customers expect. Our white-labeled solution offers digital account opening, loan origination and cross selling. It integrates with your core banking system. Rapidly rollout charitable financial experiences that increase member engagement, and unlock referrals. Transform your digital user experience and not your back-office systems and processes. Community banks can now open accounts and lend out loans. Pre-fill customer information to apply for additional products.

It's time for your own Social Network. SelfCommunity SaaS platform can increase users engagement, strengthen brand awareness, improve customer feedback, and retention. Your Social Community can be created on your website or through an App. Your Social. With a Platform that is completely customizable to your needs, you can be the owner of your Social Network strategy and content. Your users. Create an active, engaged community around your brand's values and brand. Engage users around their passions and interests. Your Data. A complete set of marketing and social data can be used to create value. Learn more about Data Provisioning. With all the power and flexibility of a Social Network, you can create and grow your community. Your website can be used to create your social community. Create an IOS or Android app. Publish, distribute, and manage content. Encourage community building and engagement. Increase reach and engagement Promote products, services, and other marketing activities.

Imagine a platform that is easy to use and will propel your business forward. It can be used for customer and business engagements. WorkOutLoud connects your company to customers and customers to one another. It is hard to lose a customer. However, it is not a good idea to ignore their needs and want to work with others who are facing similar challenges. Your commitment to a better customer experience will result in more customer referrals, new business opportunities, and new insights into your customer's value.

Hippo is a complete tech suite that will help you improve your marketing efforts as well as customer experience. Hippo offers two offerings: - Conversational support allows you to provide top-of-the-line customer service with Chatbots that can address customers' questions and solve their problems 24 hours a day. Chatbots can help you solve complex problems and give you a personalized experience. Customers can also be reached via phone or audio/video call. Customer Engagement Automation helps you provide a great customer experience through all marketing aspects. You can broadcast messages or campaigns in a ma From one dashboard, Hippo allows you to provide proactive support to your customers across all channels and platforms. You can interact with customers on the channel they prefer and offer them a personalized, delightful experience.

Plaetos Big Questions need to be addressed, not answered. Plaetos virtual roundtables allow you to identify issues and find solutions. At scale. Your tribe, your insights Plaetos allows your people to share their knowledge, feelings, and ideas in a safe and moderated virtual forum. Your leadership skills can be expanded with suppliers, key customers and shareholders. Visionful discussion by design. We make every discussion count and ensure you get the best out of it by enabling safe speech. You can share your thoughts without worrying about others by creating a safe, fair, anonymous, moderated, and neutral environment. Many: Many. Participants can have synchronized cross-discussions with each other, and not just with you. Smarts at Scale. Ability to moderate, identify and explore issues, find solutions, and feel a sense of consensus, regardless of how large the discussion becomes. Fit IT to Zoom

Our secure co-browsing service allows you to interact with customers and have an audio & visual conversation right from your website. It's never been easier to increase customer satisfaction. You can use co-browsing to show your customers how to navigate your website or app, make a purchase and help them fill out forms. Users don't need to install plugins or other software. We now offer Messaging, a new type for engagement, in conjunction with LivePerson. This allows Live Chat to be more flexible and takes Live Chat to the next level. We have integrated popular 3rd-party channels such as Twilio SMS and Facebook Messenger, Instagram, Twitter. WhatsApp, Apple Business Chat, and more. Agents can now receive these Messaging engagements directly within Dynamics 365!

Glynk is a customer support platform that's specifically for SaaS companies looking to unify KB articles and Community answers. We have built an online community from scratch and grown it to 2,000,000 members. We have learned many lessons from this journey. To make it a thriving community, we worked on the most difficult UX problems, engagement issues and retention. The result is a world-class community platform that actually works. We are not like other platforms. We don't have a list of features that can be sold. Instead, we offer a variety of proven experiences that will engage your members and help build the community you've always wanted. We will guide you through the initial stages of your launch and onboarding to ensure that your members feel comfortable. Glynk is a great tool for you if Community is at the heart of your strategy.

Modern Hoteliers will find refreshingly simple reviews, guest engagement and a messaging solution. Next Generation Reputation Management. You can influence your customer's booking decisions by using cutting-edge reputation management. Get new reviews, collect feedback and improve your online scores. Analyze reviews, display your best reviews on your website with the review widget, and respond automatically to your guests' reviews. Comprehensive Review Responses. You can stand out and inspire confidence in travelers by providing personalized, hand-crafted responses to their online reviews. Guest Messaging Platform. With SMS and WhatsApp, you can connect with your customers at every stage of their journey. Multi-channel communication platform that allows for personalized guest experiences, operational excellence, increased revenue, and a simple interface. Fully Automated Chatbot. AI-powered webchat increases direct bookings Travel shoppers who book through an OTA can save up to 60%

Your audience has become numb to the messages and ads you send. They don't want to be a 'target', 'talked to' or'sold' anymore. Your customers want an open dialogue, personalized experiences, acknowledgement that they are important, shared values and input with products. They also want to be connected with the history of your brand and theirs. The whichbox®, Audience Engagement Platform is a single technology platform that combines a branded audience platform with a suite user-generated content tools and community content management tools. It allows you to focus your efforts on building emotional connections, rather than struggling with technology. Share what is truly important to your audience, such as your history, the way "stuff", or products, are made and sourced and how they can enrich their lives. Your stories invite your audience to join you in your brand journey and dream with you.

Get exceptional results with 95% open rate and 40% reply rate. For better results, send personalized, 2-way interactions to every message. Radiance platform was built for ecommerce. Integrating with your ecommerce platform allows you to set up personalized marketing notifications such as order status, delivery status, reorders, upsells, abandoned cart, and more. Your customers can place orders via SMS and FB Messenger with our revolutionary conversational checkout functionality. Radiance Conversation Builder allows you to create rich interactive conversations that engage customers, guide them in their interactions and build a relationship. You can either use one of our existing conversation templates, or create your own.

tchop™ is a platform that allows you to create and manage branded communities. It's designed for media, organisations, and enterprises. Tchop™, a platform that combines the best features of news apps, social media, and communication tools, allows you to create dynamic interactive spaces tailored to the needs of your audience. Tchop™, a mobile app for iOS and Android, and a web application, allows real-time content sharing, push notifications, secure chats, and community interaction--all within a branded and customisable interface. Engage your audience or team with content curation, user contributions, emojis, polls and private or group messages. tchop™, which integrates seamlessly with other tools, is ideal for internal communications, employee engagement and audience retention. Tchop™, with its powerful analytics and multi-channel support, offers a holistic solution to organisations that want to create an active, loyal community within one dedicated hub.

Heyday's Conversational AI platform is for retailers. It combines the power and human touch of AI to deliver 5-star customer experiences. An online sales assistant that never sleeps can capture, engage, and convert leads. Heyday personalizes your website's customer experiences by connecting to your product catalogue to provide tailored search results and recommendations. Your associates are only contacted when customers are ready for purchase. AI powers Heyday to create the ultimate personal shopper experience. Are you overwhelmed by repetitive customer service inquiries? Heyday's powerful Conversational Ai technology eliminates repetitive customer service requests and saves your team time. This allows them to focus on customer conversations with higher value and our chatbot takes care the rest.

GoMoxie is a customer support platform that helps customers find new customers and improves customer efficiency. goMoxie's guidance tools allow you to engage customers proactively. CONTEXT or Proactive Chat can be used to anticipate problems and instill confidence through targeted messaging. goMoxie's contextual guidance app provides useful information without the need for human assistance. Engage struggling customers through live, personalized interactions. SEE is an AI solution that provides actionable insights. GoMoxie offers a range of interactive tools that will answer any question. Users can choose from three levels of care: Self-Service, Chat or Email and goMoxie’s back-end Knowledgebase. This allows them to deflect unnecessary calls and create happy customers.

Narrate is a blogging platform that is optimized for SEO and designed to be user-friendly. It's perfect for SaaS founders and startups. Narrate is inspired by Notion’s clean and simple design. It allows users to create visually appealing blogs quickly. Narrate's AI-powered content creation, PageSpeed optimization and auto-indexing into Google Search Console along with free SSL ensure that your blog is not only beautiful but highly discoverable. With unlimited blog posts, custom-domains, and advanced analytics support, Narrate allows you to focus on your brand and story while Narrate handles the technical work. Narrate is a great partner for your blogging journey, whether you're launching new products, sharing thought leadership or building a community.

All Nabble apps can be embedded naturally, so they can be displayed on any website. All Nabble apps use NAML, a scripting language that allows you to control the pages. We can assist you with technical questions regarding your Nabble apps, embedding and customizations, bugs, and other issues. Nabble users will be able to switch from HTTPS to HTTPS protocols. Nabble aims to improve web discussions and offer useful embedded applications to end-users. This includes forums, message boards, message boards and photo galleries. Newspapers, blogs, and user groups are all examples. These forums are full of lively discussions, but there are also problems like cluttered UIs, broken search, moderation and cataloging. Nabble wants to be a place that allows you to have fun and is free from these problems. Nabble is completely free and will remain so. This applies to both end users and webmasters.

Cbox is an embedded chat web app that can be used for online communities, education, training platforms, and live streaming events. Cbox allows users and visitors to interact in rich, real-time conversation. Cbox keeps users coming back to your site and keeps them there. You can embed your Cbox directly in your site or use a standalone mobile-friendly mode to access it. Every Cbox is unique just like every conversation. You have many customization and theme options to make your Cbox look exactly how you want it to. You can change colors, choose fonts and upload emoticons to personalize your Cbox live chat experience.

Umanest simplifies property management, allowing for faster organic growth. You can turn happy tenants and landlords into brand advocates so you can concentrate on growth. You know the work involved in managing a single tenant. You put in a lot of effort to provide a high-quality residential property management service. Sometimes things don't go as planned and you don’t know what the problem is. It is up to you to guess if your clients are happy or mad. Our customer satisfaction management system gives you the assurance and confidence that client issues will be discovered quickly - as they occur - which allows your team to dig in with a solution, have a conversation and resolve their concerns. Your property management service will run more smoothly, and hidden issues are brought out into the open so that they can be resolved.

We can create safe, curated websites that are both standalone and integrated with your existing online presence. Our engagement features transform static content. These include polls, user-generated videos, and direct contact with legislators. These engagement hooks result in 2.5x more interactions than static websites. They have taken action on causes ranging from climate change, voter rights, and social justice to health, racial inequalities, and education. Our Causes network will help you market your brand and generate immediate ROI. 86% of consumers believe brands should take a stand about social issues. Our platform allows you to do this, and allow you to support causes through authentic and safe conversations with your audience. You can take a stand, curate content, and invite and moderate conversations. Participation from both internal and external sources becomes a routine. Previously brief campaigns are now ongoing engagements.

The most loved social storytelling platform in the world. Wattpad connects 90 million people through the power and magic of stories. Wattpad's vision? To entertain and connect the world with stories. The multi-platform entertainment company is a global leader in multimedia. It uses technology and community to create and distribute content in a variety formats. Wattpad, the company's flagship app, is home to more than 90,000,000 people who spend more than 23 billion minutes per month creating original stories. Tap by Wattpad is the company's second storytelling app. It offers short chat-based stories in more than a dozen languages. Wattpad Studios, in collaboration with industry partners, produces stories for film, television and digital. Wattpad Brand Partnerships provides a complete range of advertising products that help brands engage with Gen Z consumers. The company is proudly located in Toronto, Canada.

Rheobot offers live and automated solutions to customer engagement, lead conversion, and customer management on websites and social media platforms.

Don't buy leads. Instead, build relationships. The people you know best will give you the best opportunities. You can build your reputation, fill your pipeline, and generate new business effortlessly. Your time is valuable. For other platforms, it takes 30 hours to get started. OutboundEngine is quick and easy to use. You'll also save time every week and month. We don't just provide a tool, we also take the marketing out of your hands. We create beautiful content that is timely and relevant to your industry. This will make you look great online and establish you as an expert. We put your business in front the right people every time, using the most effective marketing channels. You can instantly see who is engaging with your content, and respond instantly using our mobile app and custom response templates.

Tickaroo's Live Blog is a high performance liveblogging software that allows for live coverage of events and breaking news. Its user-friendly interface allows journalists and content creators fill a curated newsfeed full of text, images and audio. Reporters on the ground capture content using iOS and Android apps. Editors in the newsroom organize, collect and polish the content using the Webapp. This newsfeed can be easily integrated into your apps and websites. Live Blog features such as sports templates and live-commenting increase audience engagement and retention rates. Clients have reported 8x higher averages. retention rates than traditional articles. These high retention rates allow users to easily monetize content through Live Blog's custom ads feature and marketplace. On request, our top-notch customer support team offers many custom software adjustments and solutions.

Put customers in control of the conversation--improving self-service experiences, customer satisfaction scores, and operational efficiency. The Nuance AI-powered digital messaging and enterprise messaging solutions combine to improve cross-channel customer interactions and speed up resolution times. This will allow you to deliver the exceptional experiences your customers demand. Put customers in control of the conversation--improving self-service experiences, customer satisfaction scores, and operational efficiency. The Nuance AI-powered digital messaging and enterprise messaging solutions combine to improve cross-channel customer interactions and speed up resolution times. This will allow you to deliver the exceptional experiences your customers demand. Put customers in control of the conversation--improving self-service experiences, customer satisfaction scores, and operational efficiency.

Khoros allows you to connect with your customers right from the moment that you make your first offer, through the moment of sale and beyond. We are here to help you stay connected with your customers via any channel. We have built an AI-powered digital engagement platform that you can trust, regardless of your greatest success or worst crisis. Khoros offers enterprise workflows that can handle high volumes, complex deployments, brand protection, and security needs for the top brands. All this is backed up by an award-winning service team that is committed to your success. We are more than just a technology vendor. Khoros' award winning services, coaching, and industry knowledge make us the perfect partner for your long-term success.

Support available 24/7. Customer expectations are changing. Live chat and co-browse can help you exceed them. Your agents can resolve complex customer support issues quickly and easily with co-browse and live chat. To increase conversion rates, reach out instantly and in real-time via web or mobile app. Our intelligent bots can answer common questions for your team instantly. With the power of live chat and co-browse, you can provide faster, more personalized assistance. Acquire's simple but powerful tools promote customer engagement and success.

Answerbase makes it easy to create your own Q&A platform. Answerbase is an online community for Q&A, customer support, and ecommerce. Answerbase allows businesses to allow users to ask questions, get answers, and find relevant content to help them understand certain products or services. The system supports a variety of tools including Q&A widgets, widget builders, content moderation, management tools, categorization, tagging, insights, and analytics.

Khoros Community (formerly Lithium Communities) allows you to harness the power of the crowd and transform your website into an online destination. Khoros Community is a leading online community and customer engagement platform that helps businesses create exceptional digital customer experiences. The platform offers a wide range of tools that can be used to increase customer satisfaction and retention. These include forums and blogs, groups, Q&A and tribal knowledge base, ratings, reviews, gamification and value analytics, media, contests and many other tools.

Leaders in WhatsApp customer service. Sparkcentral is a platform that enables innovative brands to improve customer service and efficiency. Our product roadmap is focused upon being the leader in advanced customer service solutions for WhatsApp and other asynchronous messaging platforms. Customer service SaaS platform for enterprises. Sparkcentral lets you manage all your asynchronous messages channels with virtual and human customer service agents. Sparkcentral offers a single workflow and a user interface that is easy to use for your customer service team. Global brands who launch WhatsApp use Sparkcentral as their preferred platform. Sparkcentral is a leader in the industry, revolutionizing how enterprises engage customers. Sparkcentral's goal is to create and enable exceptional customer experiences. We do this by completely reinventing enterprise customer service software.

Pensil is a community-building platform that brings together your audience or customers. Pensil lets you build your own social media like platform like mini facebook or linkedin for your brands with feed, members, group chat, and much more. Under your own brand for the web, native iOS, and Android apps. Loyal customer or audience are important for any brands or creator for their business. Make money from your community or selected content with an inbuilt paywall. Start your subscription as a one-time, monthly, or annually. Pensil also provides custom development of community application under enterprise plan, which can be host or deployed on seprate server

Real-time video communication. Instant, presence-based click to-chat features allow you to engage customers and coworkers. For fast and efficient web communication, use predictive typing and auto-corrections. You can trigger high-definition secure audio and video calls via your website or app. Web-based video conferences can be set up. Your digital customer relationship will benefit from a human touch. You can collaborate visually in real time - share documents, files, your screen, and share your vision using your smartphone camera or your wearable device. Apizee solutions can be used on smartphones, tablets, laptops, and wearables. Your customers and partners will enjoy a multi-channel experience. WebRTC technology can be used to provide a 100% web-based, plugin-free communication experience on all major Internet browsers. Video communication has never been easier!

You can sell memberships, courses, or build online communities. We make it easy to build WordPress, the World's #1 open-source platform. This gives you the freedom, control, and flexibility you need to create a successful online platform. BuddyBoss allows you to share your passions and knowledge, while growing your audience and increasing your revenue. The platform allows for structured training, micro-learning and social learning. Gamification is available to create an engaging learning experience. AppBoss integration allows you to create your own white-label mobile app so that your employees can learn from anywhere. Your customers and followers can connect online through an online community. Members can interact with one another on topics in forums and groups. This can help you build loyalty and gather feedback. You can create your own mobile app with the AppBoss integration

inSided is the most popular Community Platform for Customer Success and Support. Our Community, Knowledge Base and In-Product Support products can help you reduce churn, deflect calls, and build better products.