SmartCustomer Description

Founded in 2006, SmartCustomer is a mission-driven organization with a proven commitment to bringing honesty and transparency to any online purchase. We’ve helped over 200M buyers make smarter purchasing decisions. SmartCustomer amplifies real voices so everyone can find and share feedback on businesses and their products online. SmartCustomer is the only review platform to be both funded by the US government’s National Science Foundation and an official Google review partner.

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Pricing

Free Version:
Yes
Free Trial:
Yes

Integrations

View Integrations

Reviews - 2 Verified Reviews

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 4.5 out of 5 stars
See More Reviews for SmartCustomer Write a Review

Company Details

Company:
SmartCustomer
Year Founded:
2006
Headquarters:
United States
Website:
www.smartcustomer.com
Update This Listing

Media

SmartCustomer Screenshot 1
SmartCustomer Screenshot 1 SmartCustomer Screenshot 2 SmartCustomer Screenshot 3
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Customer Support
Business Hours
Online Support

SmartCustomer Features and Options

Review Management Software

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing

SmartCustomer Lists

SmartCustomer User Reviews

Write a Review
  • Name: Anonymous (Verified)
    Job Title: Marketing Analyst
    Length of product use: 1-2 Years
    Used How Often?: Monthly
    Role: User
    Organization Size: 100 - 499
    Features 5 out of 5 stars
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Pricing 4 out of 5 stars
    Support 4 out of 5 stars
    Likelihood to Recommend to Others 9 out of 10

    Online business and service reviews

    5 out of 5 stars Date: Aug 18 2020

    Summary: Sitejabber offers review from authentic customers across a wide variety e of product and services. It helps creating a good brand image through the reviews of the customers. Users can easily create an account and can review any businesses and services. The review part is further categorised into multiple subdivisions which further to analyse quality and authenticity of different brands.

    Positive: Sitejabber is an online portal to find authentic reviews online business and services offered by different brand. I have been using Sitejabber to find different customer reviews and authenticity of the brand. It provide frequent scam alerts going on related to different brands so that you can save yourself from falling prey.

    Negative: It is a great portal with a very good inventory of reviews across the services and businesses.

    Read More...
  • Name: Kunal R.
    Job Title: Manager
    Length of product use: Less than 6 months
    Used How Often?: Monthly
    Role: User
    Organization Size: 26 - 99
    Features 5 out of 5 stars
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Likelihood to Recommend to Others 10 out of 10

    Intuitive tool to Gain Real Feedbacks

    5 out of 5 stars Date: Jul 14 2020

    Summary: Sitejabber is a very handy client review tool to collect feedback and add it in to showcase. I highly recommend this tool. It makes the user add their experiences with business services.

    Positive: Sitejabber is intuitive and powerful to gain and showcase user experiences. It indirectly helps businesses to generate more leads. It can also extract feedback from social media platforms.

    Negative: It worked great for me. Nothing to share about cons.

    Read More...
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