Viafoura Description

Viafoura, a digital experience firm, helps brands engage their audiences with a suite engagement and personalization tools that maximize conversions from unknown to known users.

We help brands build direct relationships with their audience, reducing their dependency on social media. Our suite of engagement solutions -- including real time conversations, custom polls and community chats, ratings and reviews, an on site community feed, personalized notifications, and alerts -- engages, converts and retains visitors directly on brand-owned and operated properties.

Viafoura’s AI-powered, industry-leading content moderation solutions can be customized to meet the unique community guidelines of each customer. Customers can therefore scale and streamline their audience-engagement and community-building efforts while maintaining a civil, brand-safe environment.

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Company Details

Company:
Viafoura
Year Founded:
2012
Headquarters:
Canada
Website:
viafoura.com
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Customer Support
Business Hours

Viafoura Features and Options

Community Software

Content Moderation
Discussions / Forums
Ideation / Crowdsourcing
Member Directory
Membership Management

Customer Engagement Software

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Review Management Software

Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis

Live Chat Software

Customizable Branding
Proactive Chat
Third Party Integration
Website Visitor Tracking

Blog Platform

Analytics
Comment Moderation
Post Management
Search

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