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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Genesiv is designed for businesses eager to enhance their connection, engagement, and growth within their communities. This platform offers extensive customization options, allowing users to tailor their community-building experience with features such as personalized domains and unique theme colors. With Genesiv, you have access to a variety of channels, including direct messaging, open forums, and even voice and video options, ensuring that you can foster diverse conversations and interactions. The platform supports effective community management by offering tools for monitoring user behavior and providing valuable insights through detailed server statistics, enabling you to track growth and engagement. Whether you want to create exclusive spaces for VIPs or a dedicated channel for customer support, Genesiv allows for the creation of versatile payment plans that users can easily subscribe to, enhancing both accessibility and user experience. Ultimately, Genesiv empowers you to cultivate a vibrant and engaged community that aligns perfectly with your vision.

Description

Viafoura, a digital experience firm, helps brands engage their audiences with a suite engagement and personalization tools that maximize conversions from unknown to known users. We help brands build direct relationships with their audience, reducing their dependency on social media. Our suite of engagement solutions -- including real time conversations, custom polls and community chats, ratings and reviews, an on site community feed, personalized notifications, and alerts -- engages, converts and retains visitors directly on brand-owned and operated properties. Viafoura’s AI-powered, industry-leading content moderation solutions can be customized to meet the unique community guidelines of each customer. Customers can therefore scale and streamline their audience-engagement and community-building efforts while maintaining a civil, brand-safe environment.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

WordPress Yes 
Arc XP No 
BlueConic No 
OAuth No 
SAP Customer Data Cloud No 
Zephr No 

Integrations

WordPress Yes 
Arc XP Yes 
BlueConic Yes 
OAuth Yes 
SAP Customer Data Cloud Yes 
Zephr Yes 

Pricing Details

$89.90 per month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Genesiv

Country

Singapore

Website

genesiv.com

Vendor Details

Company Name

Viafoura

Founded

2012

Country

Canada

Website

viafoura.com

Product Features

Community

Content Management No 
Content Moderation No 
Discussions / Forums No 
Event Management No 
Group Management No 
Ideation / Crowdsourcing No 
Member Directory No 
Membership Management No 
Social Media Management No 
Website Management No 
White Label No 

Product Features

Blog

Analytics Yes 
Collaborative Writing No 
Comment Moderation Yes 
File Sharing No 
Group Posting No 
Monetization Tools No 
Post Management Yes 
Search Yes 
WYSIWYG Rich Text Editing No 

Community

Content Management No 
Content Moderation Yes 
Discussions / Forums Yes 
Event Management No 
Group Management No 
Ideation / Crowdsourcing Yes 
Member Directory Yes 
Membership Management Yes 
Social Media Management No 
Website Management No 
White Label No 

Customer Engagement

Analytics Yes 
Churn Management Yes 
Communication Management Yes 
Community Management Yes 
Content Syndication Yes 
Feedback Collection Yes 
Gamification Yes 
Live Chat Yes 
Video Content Yes 

Live Chat

Canned Responses No 
Customizable Branding Yes 
Geo Targeting No 
Offline Form No 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration Yes 
Transfers / Routing No 
Website Visitor Tracking Yes 

Review Management

Campaign Management No 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis Yes 
Social Sharing No 
White Label No 

Alternatives

Alternatives

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Pacific Software Publishing Inc. (PSPINC)