Best Twig Alternatives in 2024

Find the top alternatives to Twig currently available. Compare ratings, reviews, pricing, and features of Twig alternatives in 2024. Slashdot lists the best Twig alternatives on the market that offer competing products that are similar to Twig. Sort through Twig alternatives below to make the best choice for your needs

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    IBM watsonx Assistant Reviews
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    IBM watsonx Assistant is a next-gen conversational AI solution—it that empowers a broader audience that includes non-technical business users, anyone in your organization to effortlessly build generative AI Assistants that deliver frictionless self-service experiences to customers across any device or channel, help boost employee productivity, and scale across your business. -User-friendly interface with drag-and-drop conversation builder and pre-built templates. -Out-of-the-box Large Language Models, Large Speech Models, Natural Language Processing and Understanding (NLP, NLU), and Intelligent Context Gathering, to better understand the context of each conversation in natural language. -Retrieval-augmented generation (RAG) for accurate, contextual, and up-to-date conversational answers around the clock, grounded in your company's knowledge base.
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    Guru Reviews
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    Guru is an AI search and knowledge platform that delivers trusted information from your company's scattered docs, apps, and chats the moment you need it without leaving the apps you’re already in. No need to dig for information, Guru’s personalized AI assistant gets you verified/trusted, relevant answers. Guru's AI can turn those answers into an AI-powered knowledge platform to replace your legacy wiki and intranet too. Guru natively integrates with Slack, Google, Microsoft Sharepoint, OneDrive, and Teams, Salesforce, Zendesk, Atlassian Confluence, Atlassian Jira, Dropbox, Box, Google Drive, Asana, HubSpot, ClickUp, GitHub, GitLab, Intercom, ServiceNow, Linear, Front, and more
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    Pylon Reviews
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    Pylon is an All-in-one B2B Support Platform for modern B2B businesses. We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management. Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues. If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels
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    Help Scout Reviews
    Top Pick
    Help Scout, a web-based helpdesk software, allows you to delight customers and provide exceptional customer service. Help Scout is suitable for all companies and allows businesses to provide personalized support. The platform features collaboration features to keep everyone on one page, automated workflows and best-in-class reporting. It also has an integrated knowledge base and robust API. Help Scout integrates with voicemail and live chat services such as Olark and Snap Engage.
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    Freshdesk Reviews
    Top Pick
    1) Customer delight made super easy Manage conversations across multiple channels Deliver fast and consistent customer service across email, phone, chat, WhatsApp Business, and other social media channels from a single view. 2) Boost your agent productivity Cut down on manual and repetitive tasks using advanced automation rules, and solve customer queries faster without increasing your agent strength. 3) Deliver seamless self-service Help customers help themselves by publishing a branded knowledge base and offering instant resolutions using AI-powered chatbots. 4) Stay on top of your CSAT goals Use customizable analytics and reports to track team performance, identify bottlenecks before they snowball, and keep tabs on your team's CSAT goals. Enable frictionless remote work for your support team 1) An intuitive and easy-to-use platform that does not require a complicated onboarding process 2) Cloud-based solution that empowers agents to work conveniently on their laptops or phones 3) 650+ cutting-edge applications that you can easily integrate with and build robust support workflows
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    Forethought Reviews
    Forethought is the most advanced generative AI agent for customer support and your 24/7 AI team member. Trained on your unique data sets and upholding the highest security protocols, Forethought delivers natural conversations through AI and eliminates inefficiencies to improve response times, resolution rates, and customer satisfaction scores at every interaction. - Add an AI Agent that is a 24/7 team member, reducing workload so your team can focus on delivering exceptional support. - Only Forethought ingests historical and current ticket data for AI specific to your business needs to deliver a personalized experience. - We're not just about meeting privacy standards – we're setting them, to keep you and your data secure every step of the way.
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    Zendesk Reviews
    Top Pick

    Zendesk

    Zendesk

    $5 per month per user
    20 Ratings
    Zendesk helps you create exceptional customer experiences. Zendesk, a leading provider of software and solutions to improve customer relationships, empowers businesses to become more reliable, flexible, scalable, and adaptable. Zendesk's products include Support, an integrated customer service solution; Chat, chat, and messaging tool; Talk and call center software; Explore to analyze and report; Inbox, shared team mailbox; Guide, a knowledgebase and self-service solution; and Connect + Outbound to support proactive campaigns.
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    Fini Reviews

    Fini

    Fini

    $0.99 per 10 requests
    In just 2 minutes, turn your knowledge base into AI chat. You will need to provide links to your knowledgebase. That's it! You are now ready! Fini allows you to have an AI agent available 24/7, ready to answer customers' questions. All without the need for code, Intercom, Search and Slack can be integrated with Discord, Search, Slack, Slack, and Slack. Interactive chat that you can manage 24/7, using your knowledge base. This will help you engage and retain more users. You can easily add a link from your knowledge base to get an interactive Q&A chat. Your customers will get instant answers 24/7 for all their questions. This creates a magical experience that makes them happy. Fini AI allows you to customize every aspect of your personal agent, from tone to character to the questions you want it answer. Customers are automatically routed to a human when they don't know the answer or for pre-configured topics.
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    Intercom Reviews
    Top Pick
    No matter what, deliver great experiences. It is more important than ever to connect with customers. We can help you with scalable messaging for marketing, sales, and support. Intercom is the #1 Business Messenger for your customers and yourself. Intercom can help you drive growth at all stages of the customer journey. Intercom's chatbots and livechat capture more of your top leads and convert them quickly. With tailored activation and onboarding messages, you can set your customers up for success. Our support solution provides real-time tools and rich insights that will make your customer experience unparalleled.
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    Zoom Virtual Agent Reviews
    Zoom Virtual Agent is a conversational AI solution that uses machine learning and natural language processing to understand and resolve customer issues instantly. Zoom Virtual Agent is available 24/7 on multiple support channels, allowing it to provide a fast, personalized experience for customers, reduce the number of calls and handling times for human agents and save significant costs for organizations. Zoom Virtual Agent integrates seamlessly into various CRM, chat and contact center platforms. Zoom Contact Center is our video-optimized CCaaS that helps businesses deliver prompt and accurate customer experiences. Self-Service Experience Knowledge Base Articles Searchable - Community Forums - Mobile Optimization - Personalization Self-Service Platform Branding Automation - Artificial Intelligence - Integrations Responses Customization - Control - Route to Human
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    ThinkOwl Reviews
    Artificial Intelligence + Helpdesk Software = Better Relationships. Multi-channel customer service software fully powered by artificial intelligence.
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    WebAgent Reviews
    WebAgent.ai is a platform that allows you to create AI-powered chatbots without coding, improving website customer service and engagement. Users can train chatbots using uploaded documents or website data to ensure accurate responses to unique questions. The platform allows customization of the appearance to match company branding. Chatbots are programmable with specific instructions for tailoring interactions to customer support, sales or onboarding. Conversations are recorded for future insights that can be used to refine strategies and improve product development. The chatbot also facilitates lead generation, by collecting contact information and providing context to the conversation. WebAgent is also a knowledge base that streamlines access to company information.
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    Cleverly.ai Reviews
    Cleverly is your super agent. It assists with real-time triage, intelligent automation, manages knowledge bases, and provides friendly customer service. Intelligently classify, prioritize, and route tickets based upon customer intents. This is possible with the help of over 100 labels. 90% accuracy in ticket classification You can classify in one language, and use that to leverage classification across 12+ languages. Your internal procedures, macros, and FAQs database should be kept up-to-date and accurate. Recognize knowledge gaps and increase knowledge coverage rates. Automating common queries can reduce manual work by reducing deflection rates of 20% to 60%. Agent productivity can be increased by providing the right information at the right moment. The AI and pre-trained models provide a 20% reduction in deflection rates with minimal setup. Integration with your CRM or help-desk is seamless. Dynamic forms that automatically collect the relevant information.
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    Knowmax Reviews
    A platform for AI knowledge management created by CX specialists with more than 10 years of experience in Omnichannel Customer Service. A great customer experience is no longer an advantage. It's a requirement. Knowmax makes every conversation count. We provide self-care assistance and guides across all touch points to ensure seamless customer interactions. With AI-backed knowledge management system, Empower support advisors as well as customers. Semantic Search improves the ability to find information, reduces the time it takes to access the right information, and ensures that the first contact is made with the correct person. Harmony in the information that is sent to customers via digital and assisted channels is essential. Otherwise, customer experience can be a disaster. Your Champions should be empowered with the right tools to help them take the best action and solve customer queries in a matter of seconds.
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    Crescendo Reviews
    Crescendo solves the most difficult customer service issues with an end-toend CX platform that features advanced AI and a worldwide service team. You will provide excellent customer experiences at a reduced cost with guaranteed results within weeks. Imagine a customer service agent who is fluent in 56 different languages, available 24/7, and performs like your best service representatives. Our AI assistant is fine-tuned for your brand's voice, knowledge base and customer service goals. It adapts to these and escalates complex issues to human experts. It's constantly improving thanks to its built-in quality assessment. This ensures that your service will only get better with time. This powerful service can be up and running within days, not weeks.
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    Thankful Reviews
    Thankful's AI agent is trained and tailored to your business. It works seamlessly within your existing helpdesk and can resolve large volumes of customer questions via email, chat, SMS and in-app channels. Thankful's AI agent is able to understand, connect with, solve, personalize and inform. It's able to deliver a human-like service experience, but with machine-like speed, expertise, and scale. Thankful's agent assistance provides AI intuition for human support staff. It saves them time and effort by collecting all relevant information and suggesting next steps. Every customer problem can be solved by the brand using real-time data, reports, and alerts.
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    SuperSupport Reviews
    SuperSupport transforms the customer service experience by resolving issues automatically, providing intelligent assistance to agents, and generating rich insight from every conversation. SupperSupport AI Agents enable your customers to solve problems, get answers, and take actions through a natural conversational experience. Conversations from all channels, including phone, email, and webchat are routed directly to your inbox, making it easier to prioritize and resolve issues. SuperSupport combines AI intelligence with human expertise to enhance your interactions, break down communication barriers, and unlock unparalleled productivity while delivering exceptional satisfaction. Intelligent and collaborative ticketing allows you to track, resolve and analyze customer issues. This ensures that critical conversations and customer concerns will never be lost again. SuperSupport allows you to automatically resolve customer issues through AI agents who take action.
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    Brainwave Reviews

    Brainwave

    Brainwave AI Technologies

    $49/month
    In Brief : Brainwave automates customer service and can resolve over 70% of inquiries. Our solution automates text based responses and actions. ❌ Problem Support requests can be overwhelming, particularly for B2C/B2B SaaS companies, e-Commerce and Marketplaces, as well as FinTech firms. You probably have a growing number of support tickets. Your current bot, like Intercom or Zendesk only addresses 30% of issues, even after extensive training. This is a time-consuming and costly situation that leads to frustration and customer dropouts. ✨ Our Solution Our Automated Answering Bot - Increases your bot's efficiency by 2 to 3 times, increasing containment by 70 to 90%, by learning from your FAQs and website. - Provides accurate answers to ensure customer satisfaction. - More advanced than a simple search for embeddings in GPT. Our proprietary model automates, executes and collects actions such as collecting leads or booking meetings
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    DeepConverse Reviews
    Connect to your knowledge sources, and automate incoming requests up to 80%. Knowledge articles are continuously augmented. Give precise and conversational responses for a delightful user experience. Use Generative AI for a quick start using your existing knowledge. Integrate with existing backend system, transfer conversations to agents seamlessly, and share images and external links. Self-service rates will improve when complex support scenarios are simplified. Promote process compliance, onboard and onboard. DeepConverse focuses on providing superior customer service and support using our AI-driven platform. Beyond traditional chatbots, we offer a seamless AI-driven solution that provides rich automation and improves customer satisfaction. Our AI chatbots primarily serve as a customer service tool, providing IT support and multi-channel assistance.
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    BoldDesk Reviews
    BoldDesk allows organizations to respond quickly, efficiently and in a personal manner to the customer's questions and problems, increasing customer satisfaction. BoldDesk's automation features can help organizations streamline their ticketing processes, saving time and increasing productivity. BoldDesk team collaboration solutions enable team members to work together to address client concerns. This results in faster resolution times and better outcomes. BoldDesk's dashboards and insights provide real-time information that allows organizations to better understand their support operations, identify challenges and opportunities for improvement, and identify trends. BoldDesk's ticketing and task-management capabilities help organizations manage their support operations efficiently, resulting faster resolution times and lower costs.
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    Talla Reviews
    Talla is an AI platform and automation platform that transforms the way businesses provide customer and employee support. Talla can integrate with your existing systems and workflows in order to build machine learning models for routine tasks, answer common queries, and increase productivity. You can quickly resolve issues with conversational support using your existing documents. Use AI to eliminate back and forth communication. We are putting AI at our frontlines of our support experience. Talla is being used to field customer inbound support requests. This will ideally make it the first interaction customers have with Talla. Talla revealed surprising information about our knowledge gaps between customers' needs and the content and answers that we were providing.
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    Shelf Reviews
    Shelf is a secure central content library that can be used by your entire team. Shelf is a knowledge platform that offers the best search capabilities. Shelf is a knowledge base platform that helps teams become more productive and efficient through powerful search and document tag features, file sync, share, content analytics and many other features.
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    Capacity Reviews
    Capacity, powered by artificial Intelligence, is the first Work Automation Platform in the world. It automates support for customers and employees. Capacity AI continually learns from your organization and the interactions within your company to automate your helpdesk processes and decisions in real-time. Key Benefits: Reduce costs and increase revenue. A new helpdesk allows you to easily move from tier-0 support to tier-1, reducing the time and money spent answering repetitive queries. Employee engagement can be increased Employees are overwhelmed by emails, phone calls and tickets. Give your team instant access to centralized knowledge so that your support team can concentrate on strategic goals or tasks that require higher-level thinking. Customer satisfaction can be improved Customers have many questions. Customers have many questions. Give them the experience they want with instant answers 24 hours a day.
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    AnswerGPT Reviews
    AnswerGPT™ is the generative AI Answer Engine that will revolutionize your customer service team. It will help you to improve CSAT and support costs, while enabling faster resolutions. Transform your domain enterprise expertise into dynamic answers. By surfacing contextualized information, your team can quickly resolve problems, improve response quality and keep your customers satisfied. Deflect common cases automatically, group similar cases and focus your team on high-value items. AptEdge integrates seamlessly with all your apps. AptEdge integrates with all the apps you use, including knowledge bases, ticketing tools, issue tracking tools CRMs, code repositories and collaboration tools. We have everything covered. Give your sales team an edge. Keep your developers focused on writing code. Help your product teams streamline their product optimization. Empower your agents as instant experts. Get full visibility on trending issues and stay ahead of them.
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    Ducky Reviews
    Ducky uses tools like Slack, Notion, & Jira, to help support agents find and respond to the right information in seconds. Ducky uses AI to search internal knowledge sources like Slack Notion Jira Google Drive Confluence Airtable Airtable Google Drive Jira Jira Jira Jira Jira Jira Jira Jira Jira Jira Jiri Jira Jira Jira Jira Jira Jira Jira Jira Jira Jirra Jira Jira Jira Jira Jira Jira Jir Ducky creates responses in your brand's voice to answer customer questions. This ensures personalized and consistent communication with every customer. Connect to any knowledge base or support platform. You have incredible support agents. Ducky helps them work faster and more efficiently. Support agents are vital to your business. Ducky automates AI to help customer support teams be at their best. Ducky helps them to find answers faster, while reducing frustration. Ducky helps your agents help customers more accurately, leaving them as happy as a duck on water.
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    ChatLingual Reviews
    Our cloud-hosted, software-as-a-service Agent Success Platform is specifically designed for enterprise-scale Customer Support teams--enabling agents to help customers across languages and channels. ChatLingual was designed to be intuitive and user-friendly so agents can spend less time navigating the software and more time providing exceptional customer service. ChatLingual allows support agents to communicate with customers in any language they choose, and it does so instantly. ChatLingual can seamlessly translate the translations so that English-speaking agents can support customers in Russian, Arabic and Portuguese. ChatLingual's flexible design allows you to integrate with existing systems such as CRMs, ticketing platforms and chatbots. ChatLingual integrations take hours to complete, as opposed the weeks or months required by older enterprise platforms.
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    Auralis Reviews

    Auralis

    Auralis AI

    $499 per month
    Auralis AI is a platform that revolutionizes customer experience by using AI-powered automation. It allows businesses to streamline their support operations by automating repetitive tasks, providing 24/7 assistance in multiple language, and integrating seamlessly into existing CRM and helpdesk software. Auralis AI increases efficiency by reducing response time, minimizing human errors, and increasing customer satisfaction. It adapts to changing customer needs with its robust analytics and constant learning. This ensures personalized and efficient support. Auralis AI is a valuable solution for companies looking to automate intelligent customer interactions.
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    HelpLook Reviews

    HelpLook

    HelpLook

    $7/user/month
    AI can help you with AI-based document-based customer service, AI search and AI analytics. AI will better understand your business. Save labor costs by building a professional help centre (supports multi-terminal adaption). Support custom domain names and SEO configuration. Provide personalized configuration with a real-time preview. Enhance brand building. Directory interaction is elegant and simple, content status can be seen at a glance and document management is simplified. WYSIWYG Rich Text Editor, supports inserting, editing and saving edited content.
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    Deepdesk Reviews

    Deepdesk

    Deepdesk

    €500 per month
    AI-powered Agent Assist empowers human agents. Your contact center will be more efficient, have fewer response times, and cost less. Happy customers. Our neural networks are trained using your historical data to provide you with automated suggestions and the best answers to customer questions. Every interaction with a customer brings better results. Increase employee response time and concurrency. We measure this in realtime savings. Our metric is the number characters that are automated per conversation. Our AI can understand customer conversations and automate repetitive processes. Your customers and employees will be happy while reducing operational costs. Deepdesk is an AI customer support platform that understands conversations and automates repetitive processes. This helps to create satisfied customers at lower costs.
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    Tymely Reviews

    Tymely

    Tymely

    $1.50 / resolution
    Finally, AI can support customer service tickets better than real agents. Bring a new level of service to your retail. Tymely integrates into all your systems, and uses Generative AI for end-to-end handling of the most complex customer service queries (email and chat), including initiating refunds, exchanges, coupons, and any other actions that agents take. Tymely's experts check each AI response in real time before it is submitted. This results in better-than-human-level accuracy, while keeping the low-cost and high-speed of AI, 24x7. Our native English-speaking experts in customer service verify each AI-generated answer and add a human touch. This ensures that your customers receive the high-quality and empathetic support they desire. Surprise your customers by providing a timely service 24 hours a day. We guarantee a First Resolution Time of 20 minutes on average.
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    Crisp Reviews
    Give your customer messaging experience a human touch. Live chat can increase customer satisfaction. Crisp is more than a chat software. It unifies all channels of customer service and simplifies customer support. Customers benefit from a shared inbox experience. Our live chat app allows you to respond to all your website visitors with one solution. This will help you to reduce costs and save money. Statistics show that website visitors who are assisted by chat are more likely make a purchase. You can create proactive customer service by sending automated messages using our chat solution. This will convert visitors into customers. CRM software is not about contact management. You might be wrong. Crisp CRM offers more than just a CRM software. Crisp CRM has a number of features that can be used to automate repetitive tasks and help small businesses close more deals. Get more hot leads right into your pipeline.
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    alphachat Reviews

    alphachat

    alphachat

    €399 per month
    Automated service allows you to serve more customers. The AI bot handles all your SaaS business FAQs. Your customer service agents will have to work less. Increase the deflection rate on messaging channels. Agents can concentrate on complex issues and sales. Bot provides accurate answers to customers. When transferred to agents, there is no need to repeat. Conversational bot with NLU, intent detection and conversation. Enterprise grade with top SaaS templates. Automate all the tasks of your bot with one language. AI can suggest improvements to your training data. Use a ready-made URL to share your bot with colleagues. AlphaOS allows you to write custom code for bot actions. Bot authenticates users via your standard log-in.
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    Ultimate Reviews
    Generative AI will help you scale your support more intelligently. With the next generation AI-powered bots, automate +80% of all your support requests across digital channels. Ultimate's AI agents will elevate your CX, empower agents, and increase efficiency. With Ultimate's AI agents, you can achieve scalable success in support. We are a part Zendesk and we have the tools, team and tactics to take you from 0 automation to +80% across digital support channels including chat, email and messaging. Welcome to the easiest and fastest way to start with support automation. Connect UltimateGPT with your help center to create a bot capable of resolving requests, escalating to an agent when needed, and requiring no training or maintenance.
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    SwiftSupport Reviews
    SwiftSupport is the solution you need to enhance customer interactions using the best live chat software. SwiftSupport is designed for both websites and mobile apps. It boosts engagement through real-time assistance. Businesses can then respond to customer queries quickly. Experience seamless communication to drive customer satisfaction and accelerate your business growth.
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    Synthetix Reviews
    Conversational Customer Engagement powered with AI CX channels that are automated and agent-assisted. Self-service has been shown to reduce customer contact by upto 50%, increase engagement, and improve customer satisfaction. Synthetix's intuitive AI-powered FAQ self service software is a quick, efficient and convenient way for customers to find answers and navigate FAQ content. Customers can type naturally-worded questions and save valuable resources from your customer support team. A Synthetix FAQ Chatbot (or Virtual Agent) is the new paradigm in customer engagement. It can help customers find answers and generate new revenue, as well as answer their questions. Our AI-powered chatbot technology does not wait for customers to contact us. It provides help and assistance right from the moment they interact.
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    Netomi Reviews
    Automatedly resolve customer service queries at the industry's best rate via messaging, chat, email, and voice. You can effortlessly manage unanticipated spikes and unlimited ticket volumes. Our AI is unrestricted and can simultaneously resolve infinite numbers of tickets. The best AI chatbots can see beyond the phrasing to understand your customers' intentions. We tailor each conversation to the customer and their context, just like a human. This results in meaningful, on-brand interactions that actually solve problems. You can provide exceptional support on any channel. You can provide meaningful and effortless solutions no matter where your customers may be. Relax and watch your customer satisfaction rise.
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    Algomo Reviews
    In less than four minutes, automate and optimize customer support using a ChatGPT bot. Your bot will answer questions, escalate them to an agent, if necessary, and require no training or maintenance. You offer the best online shopping experience. Upgrade customer convenience to ensure that no cart is abandoned. You can easily guide customers through complex workflows such as returns and refunds or changes to delivery details. Our technology allows customers to self-serve and frees up support agents to handle more complex cases. Our AI technology can quickly solve simple cases, such as shipping and ordering status, product inventory, and warranty information, giving customers the information they need.
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    Kapture CX Reviews

    Kapture CX

    Kapture CX

    $39/month/user
    Kapture is a powerful omnichannel Customer Experience Management platform powered by AI. It has a strong focus on customer service. Kapture adapts to changing customer expectations and transforms a good customer experience into a great one. Kapture's technology and teams are built from the ground up to focus on "the client". Built around hyper-personalization, Kapture brings context and intelligence to every resolution while keeping it extremely personalized making every customer feel valued and every resolution unique. Kapture has expertise in four key industries: Retail (offline and ecommerce), BFSI, Travel, Consumer durables (consumer products and appliances), and today, it helps 1000+ businesses across 16 countries create wonderful experiences for their customers.
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    Paillor Reviews
    Paillor is an employee support and automation platform powered by Gen-AI that consolidates knowledge base, SaaS automated, and help desk functionality into a single platform. It integrates all business applications in one place. Employees can easily find information, automate tasks and increase productivity through Slack. Paillor is able to handle a wide range employee requests including software requests and troubleshooting. It also handles password resets, knowledge searches, employee onboarding and offboarding. Paillor uses advanced large language models and sophisticated machine-learning algorithms to efficiently execute actions across the company, ensuring tasks get completed quickly and effectively. Sign up now for a free account - no credit card required, and no trial period.
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    Zowie Reviews
    Zowie is the AI-driven customer service platform for ecommerce. We understand that your customers want to speak to you. You can now use the power of conversation in order to save money, earn money, and impress your visitors at every interaction. With Zowie, there's no need to reinvent the wheel. Drop our solution into your current tech stack and provide personalized support from the first day. Discover why leading brands love Zowie.
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    PrimeCX Reviews

    PrimeCX

    PrimeCX

    $29 per month
    PrimeCX is a chatbot built with AI that can be used to improve customer service, streamline lead generation and schedule appointments. PrimeCX is designed for brands who want to provide instant, accurate 24/7 customer service. It allows companies to automate 80% of routine questions, reducing the need for extra support staff. The platform integrates seamlessly to customer data and allows chatbots to provide precise, context-aware responses tailored to the user's inquiry. PrimeCX chatbots also support continuous engagement with customers, enhancing their experience and improving conversion rates. These chatbots can be easily deployed by businesses without coding. This makes it a useful tool for non-technical team members who want to automate key business functions and elevate customer interactions. A good support bot should be able respond to customer questions instantly and accurately about your brand, policies, products, etc.
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    Activechat Reviews
    Complete conversational AI toolbox for customer service teams to provide top-notch service to their clients. Smart AI chatbots – to automate repetitive customer service calls with smart visual chatbot builders, and increase the productivity of your human team. Live chat CRM - Manage all your channels (websites, Facebook, SMS, and Telegram) with one chat app. You can also track the history of every customer communication. Conversational intelligence - To find the right words to communicate with every customer, increase sales, and increase CSAT using conversational AI. Analyze conversations to predict conversions, and reach out pro-actively. We believe that friends don’t need support tickets in order to help each other.
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    atSpoke Reviews

    atSpoke

    atSpoke

    $4 per user per month
    atSpoke is your ticket for a faster, better service desk. Turn messy Slack IT support channels into a convenient service desk. AI can automatically resolve 40% of all tickets instantly. Automate triage, classify, and assign service tickets using AI. Integrate tools into tickets to trigger actions. atSpoke is a modern workplace support desk that removes the complexity of traditional IT ticketing for faster, better internal support. Every team can use powerful ticketing that is easy to use and built for speed. Machine learning automates both knowledge and service requests. Conversational ticketing designed to work with Slack and Teams, email, web, SMS, and Teams. Integrate your tech stack to get more done within tickets. For the best chat experience, purposefully designed to work with Slack. AtSpoke is available to all employees in seconds. AI that automates repetitive agent tasks can increase efficiency.
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    Tohju Reviews
    Automate support and increase engagement with our AI-powered WooCommerce Chatbot! Automated Customer Support Tohju AI Chatbot offers 24/7 customer support by answering common questions instantly and accurately. This will ensure that your customers get timely assistance even outside of business hours. Cart abandonment will be reduced and customer satisfaction will increase. Upload documents, and your chatbot will answer any questions. Personalized Shopping Experience The chatbot uses AI Agents to provide personalized product recommendations based upon user behavior and preferences. This not only improves the shopping experience, but also increases conversion rates and order values. No Coding required for Easy Setup Integrate Tohju's AI Chatbot into your WooCommerce store easily without any coding experience. The setup is simple and easy, allowing you start benefiting from AI driven interactions immediately.
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    Inline Help Reviews

    Inline Help

    Inline Manual

    $97/site/month
    Inline Help is the ultimate proactive solution that anticipates customer questions and answers them before they ask. By seamlessly integrating your knowledgebase with Inline Help you can unlock the power of a dynamic AI assistant in your app that generates content tailored specifically to your users needs. Our innovative 'Explain this' feature allows users to access instant, real time explanations within your application. This enables them to find answers quickly without having to leave their workflow. Interactive tooltips offer additional guidance and ensure a smooth, intuitive user experience. Our chatbot is available 24/7 to answer any questions users may have. This reduces the need for human interaction and streamlines support processes. Efficient ticket management ensures customer inquiries are dealt with promptly and effectively.
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    Agentforce Reviews
    Together, humans and agents can drive customer success. Create and customize autonomous AI agents that can support your employees and clients 24/7. An Agentforce Agent, a proactive autonomous application, provides specialized and always-on support for employees or customers. They are equipped with the business knowledge necessary to perform tasks in accordance with their specific role. Agentforce Service Agents communicate with customers in natural language, 24/7, across all channels. They are able to resolve cases quickly and accurately, as all answers are based on trusted data. Create your Service Agent in minutes with pre-built templates or customize quickly using low-code. Define clear security guidelines and when to seamlessly escalate the situation to human employees. Agentforce SDRs can answer questions about products, handle objects and book meetings with sales reps. They respond and act accurately, based on your business data.
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    TalkStack AI Reviews
    Scale up your sales and operations team with our AI agent. It can perform complex tasks over text, calls and voice in multiple languages with enterprise-grade safety. AI + human agents are able to work together seamlessly at 100x efficiency. Access to every call which is automatically displayed in a chat. You can also listen to the recording. Review the accuracy of AI agent responses. Create multiple agent paths by connecting checkpoints to calls, wait times and SMS. Create custom workflows powered AI agents with just a few clicks. You can customize your AI agent using our dashboard by cloning the voice, style, tone and knowledge base of your best agent. We support voice, text, and digital messages seamlessly. Stop wasting money on dozens of vendors who can deliver an AI-native stack for call centers.
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    Maven AGI Reviews
    Maven's generative artificial intelligence can transform your customer experience without requiring a complex setup. Answers even the most difficult questions with truthful answers. Can ingest all types of structured and unstructured data. It integrates easily into your knowledge management and ticketing system, and has advanced security and compliance standards. Forget bot frustrations, and manual decision trees. Maven is more than just a ticketing system or a chatbot. It's an integrated generative AI native system designed to transform customer support without any headaches. Our generative AI solutions provide accurate answers, personalize user interaction, and take actions across the entire support process. AI help desks, conversational chat agents, and AI help desks can empower customers to find what they are looking for, wherever they may be. AI knowledge search and copilot assistants will empower human agents to offer the best proactive support.
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    AnswerDash Reviews
    You can improve your customer experience and reduce support costs by between 30% and 50%. Customers don't have to leave the page in order to receive smart, instant answers. AnswerDash AI predicts the needs of users and presents Q&A that's contextual to the page or personalized to them. Your customers can now get instant answers without having to submit a ticket or start a live chat. Based on user profile and webpage content, predict user queries.
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    InsertChat Reviews
    No coding is required to create the best AI Chatbots. Our AI models and prebuilt agents use your data for accurate answers in any industry. This ensures excellent performance and satisfaction. With a simple JavaScript code, you can quickly set up your AI Chatbot on any website to assist visitors. Create your account, receive your unique code and add it to your website. Your AI chatbot is ready to assist. AI chatbots can be used to talk with your customers. Our chatbots can help them if necessary. So, each customer gets the help they require and feels taken care of. Retrain the chatbot models using new data to ensure it is always up-to-date. Review and access all previous interactions to better understand the customer's needs and improve your service. Use AI models that are contextually relevant and accurate to respond to user queries.