SearchUnify Description

SearchUnify is a leading enterprise agentic platform for elevating self-service and customer support outcomes.

The platform powers a suite of next-gen products, including:
- Cognitive Search
- SearchUnify Virtual Assistant (World’s First Federated, Information Retrieval Augmented Chatbot for Fine-tuned, Contextual, and Intent-driven Conversational Experiences at Scale)
- Knowbler (World’s First Knowledge-centered Customer Service Software),
- Agent Helper (ML-powered solution for augmenting agent productivity and promoting case swarming) - Community Helper (AI-powered application to foster a personalized, engaging community and reduce community moderation effort)

Pricing

Free Trial:
Yes

Integrations

Reviews

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Company Details

Company:
SearchUnify
Year Founded:
2008
Headquarters:
India
Website:
www.searchunify.com
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Media

SearchUnify Screenshot 1
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Training Videos
Customer Support
Business Hours
Live Rep (24/7)
Online Support

SearchUnify Features and Options

Enterprise Search Software

AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery

SearchUnify User Reviews

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