Best SuperOps Alternatives in 2024
Find the top alternatives to SuperOps currently available. Compare ratings, reviews, pricing, and features of SuperOps alternatives in 2024. Slashdot lists the best SuperOps alternatives on the market that offer competing products that are similar to SuperOps. Sort through SuperOps alternatives below to make the best choice for your needs
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NinjaOne
NinjaOne
2,213 RatingsNinjaOne automates the hardest parts of IT, empowering more than 20,000 IT teams. By providing deep insights into endpoints, robust security measures, and centralized control, NinjaOne boosts efficiency while safeguarding sensitive data and cutting IT expenses. This comprehensive platform offers a versatile toolkit for managing and securing endpoints, including patch management, mobile device oversight, software distribution, remote support, backup solutions, and more, thanks to its extensive IT and security integrations. -
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Atera
Atera
2,649 RatingsThe all-in-one IT management platform, powered by Action AI™ Atera is the all-in-one IT management platform that combines RMM, Helpdesk, and ticketing with AI to boost organizational efficiency at scale. Try Atera Free Now! -
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SysAid Technologies
2,163 RatingsSysAid is the next-gen of ITSM, a comprehensive platform with generative AI baked into every element of service management, all wrapped up in an intuitive, fully conversational user experience. Empowering organizations to deliver exceptional service – automagically. This delights employees with a reliable, easily accessible, and incredibly convenient service experience. Frees up admins so they can focus on more strategic tasks. And liberates organizations to unleash their true potential. -
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ManageEngine Endpoint Central
ManageEngine
1,955 RatingsManageEngine's Endpoint Central, formerly Desktop Central, is a Unified Endpoint Management Solution that manages enterprise mobility management, including all features of mobile app management and mobile device management, as well as client management for a wide range of endpoints such as mobile devices, laptops computers, tablets, servers, and other machines. ManageEngine Endpoint Central allows users to automate their desktop management tasks such as installing software, patching, managing IT assets, imaging, and deploying OS. -
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ConnectWise RMM
ConnectWise
62 RatingsManage your clients' IT infrastructure. Don't settle. ConnectWise RMM, a ConnectWise software solution that provides proactive tools as well as NOC services, will exceed your clients' expectations. Smart patching is more important than ever as the number of vulnerabilities is increasing every year. We automatically test and deploy patches when possible and limit harmful patches. Clients are protected while you spend less time managing endpoints, and more time growing your company. It is difficult to find, afford and retain high-quality talent. 81% of IT leaders believe it's difficult to find the right talent. Add ConnectWise RMM and NOC services to get the expertise and problem solving you need to be the advisor your clients require--without increasing headcount. -
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ConnectWise Automate
ConnectWise
488 RatingsConnectWise Automate makes it easy to solve IT problems at lightning speed. ConnectWise Automate is a robust platform for remote monitoring and management (RMM). It helps IT teams increase their effectiveness. It allows teams to identify all devices and users that require proactive monitoring, remove delivery roadblocks and support more endpoints without adding to their workloads. -
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ConnectWise PSA
ConnectWise
651 RatingsConnectWise PSA (formerly ConnectWise Manage) a robust business management platform, is designed for companies that offer service and support technology. ConnectWise PSA is trusted by more than 100,000 users. It offers a wealth features that enable teams to achieve greater accountability and operational efficiency. ConnectWise PSA includes help desk, billing and time tracking, project management, agreement management, sales and marketing, procurement and reporting tools. ConnectWise PSA™ (formerly ConnectWise Manage) is an award-winning professional services automation (PSA) solution that connects your entire operation. It creates a single view via a single data layer, so you can clarify and streamline what’s actually happening in your business. -
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Auvik
Auvik Networks
634 RatingsAuvik Network Management is a network management and monitoring software designed to empower IT professionals with deep visibility, automation, and control over their network infrastructure. This innovative platform is trusted by businesses of all sizes to streamline network operations, enhance security, and optimize performance. One of Auvik's standout features is its real-time network mapping and discovery capabilities. It automatically generates interactive, visual maps of your network topology, allowing you to easily identify devices, connections, and potential bottlenecks. This invaluable insight helps in planning and optimizing network architecture for maximum efficiency. -
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Action1 redefines patch management by enabling enterprises to rapidly discover and remediate vulnerabilities with a 99% patch success rate solution. Streamline your third-party patching, including custom software, through Action1’s Software Repository maintained in-house by security experts, and manage OS updates – fully integrated altogether with full feature-parity and uniformity. Identify vulnerabilities in real-time and remediate them by applying available patches, removing unsupported or legacy software, or centralizing documentation of compensating controls for vulnerabilities that cannot be patched. Optimize network traffic usage when large software packages up to 32Gb in size are deployed on the same network and deliver patches faster thanks to Action1’s P2P Distribution technology. Action1 is the easiest-to-use patch management platform on the market, which you can set up in 5 minutes and automate your patching right away through its intuitive UI. Thanks to its cloud-native architecture, Action1 is infinitely scalable and works equally well for office-based and remote employee endpoints, servers, and cloud workloads, requiring no VPN. Action1 is the first patch management vendor to achieve SOC 2, ISO 2
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JDisc Discovery
JDisc
25 RatingsJDisc Discovery is a powerful IT asset management and network discovery tool, designed to provide organizations with clear, real-time insights into their entire IT environment. By automatically scanning the network, it identifies and catalogs devices, from physical servers and workstations to virtual machines and network appliances, giving users a detailed inventory of their assets. The tool captures essential data such as hardware specifications, installed software, system configurations, and interdependencies among devices. A key advantage of JDisc Discovery is its agentless architecture. Rather than requiring installation on each device, it uses multiple protocols (like SNMP, SSH, WMI) to gather information, ensuring quick deployment and compatibility across various operating systems, including Windows, Linux, and Unix. This makes it ideal for diverse and dynamic IT ecosystems, enabling efficient and non-intrusive data collection. -
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ManageEngine OpManager
ManageEngine
1,246 RatingsOpManager is the ideal end-to-end network monitoring tool for your organization's network. With OpManager, you can keep a close eye on health, performance, and availability levels of all network devices. This includes monitoring switches, routers, LANs, WLCs, IP addresses and firewalls. Insights into your hardware health and performance; monitor CPU, memory, temperature, disk usage, and more to improve efficiency. Seamlessly manage faults and alerts with instant notifications and detailed logs. Streamlined workflows facilitate easy set-up to execute quick diagnosis and corrective measures. The solution also comes with powerful visualization tools such as business views, 3d data center views, topology maps, heat maps, and customizable dashboards. Get proactive in capacity planning and decision-making with over 250 predefined reports covering all important metrics and areas in your network. Overall, OpManager's detailed management capabilities make it the ideal solution for IT administrators to achieve network resiliency and efficiency. -
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Heimdal® Endpoint Detection and Response is our proprietary multi-solution service providing unique prevention, threat-hunting, and remediation capabilities. It combines the most advanced threat-hunting technologies in existence: Heimdal Next-Gen Antivirus, Heimdal Privileged Access Management, Heimdal Application Control, Heimdal Ransomware Encryption Protection, Heimdal Patch & Asset Management, and Heimdal Threat Prevention. With 6 modules working together seamlessly under one convenient roof, all within one agent and one platform, Heimdal Endpoint Detection and Response grants you access to all the essential cybersecurity layers your business needs to protect itself against both known and unknown online and insider threats. Our state-of-the-art product empowers you to quickly and effortlessly respond to sophisticated malware with stunning accuracy, protecting your digital assets and your reputation in the process as well.
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Miradore MDM
Miradore
309 RatingsMiradore acquired by GoTo in 2022 is a cloud-based Mobile Device Management platform (MDM) that allows you to secure manage both company-owned and personal Androids, iOS, macOS and Windows devices. Miradore allows you to keep up with your device fleet, automate the management of multiple operating systems, distribute business-critical applications, and secure company data. It is easy to get started and it is always free. You can also unlock additional features with Premium plans when you need them. The Premium+ plan offers a 14-day free trial that allows you to test all features risk-free. You do not need to provide credit card information. -
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Pulseway
MMSOFT Design
459 RatingsPulseway, a remote monitoring and management software (RMM) for IT departments and MSPs, allows you to have complete control over your entire IT environment. Pulseway is easy to use and quick-to-deploy. It ensures that IT issues are identified, monitored, and resolved as soon as possible. The platform provides complete visibility through the Pulseway dashboard, advanced automation, remote management, OS & third party patch management, network monitoring and IT automation, custom reports as well as complete command traceability, email notification, and many other features. We also offer add-ons to endpoint protection, business management (PSA), backup & disaster restoration software, and integration with top AV providers to give your IT stack the power it deserves. Pulseway is used by over 6,000 customers around the world every day to manage their IT infrastructure. Get a 14-day free trial. -
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Syncro
Syncro
326 RatingsSyncro is the integrated business platform for running a profitable MSP. Enjoy PSA, RMM, and remote access in one affordable package. PLUS! Integrations to 50+ MSP and business tools you also love and use amp your efficiency even more. Syncro pricing is refreshingly simple—one flat fee for all PSA, RMM, and remote access features. Unlimited endpoints, no contracts, no minimums. -
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GoTo Resolve
GoTo
19 RatingsGoToResolve is a refreshingly simple IT support tool that adapts to the way your team works today. Our all-in-one IT platform will help you support your workforce from anywhere. All your IT needs are covered with our all-in-one platform. It's as simple as speaking to someone. Agents and employees can get more done with time-optimizing features such as unattended access, multi-session handling, and multi-session management. Systems are protected while businesses run smoothly. Remote access, support and ticketing are all possible together. Remote and in-house teams can access GoTo Resolve more easily. You can speed up resolutions by using a frictionless, fast join flow. All the tools agents need to resolve problems are available right there. - In-session system diagnostics - Reboot/reconnect - Admin mode - File transfer - Multi-session handling - and many more -
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Freshservice is the right choice if you are looking for an IT service desk solution with simplicity. Freshservice is an easy-to-use ITIL service desk from Freshworks that helps businesses modernize IT and other business functions without the complexity and cost. Freshservice provides everything teams need to manage proactive IT services, including asset management, ticketing, configuration management, enhanced impact analysis, robust incident management functions, and more.
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LogMeIn Rescue by GoTo
GoTo
$108.25 per month 76 RatingsLogMeIn Rescue by GoTo, is a reliable and affordable remote support software. Rescue is a powerful remote support software that allows businesses to improve their support team's productivity and provide seamless support for their users. Its top features are remote control, remote diagnosis, multi-platform, device configuration, support for video, integrations and APIs. Help agents and employees do more. Help desk technicians can solve problems on inactive devices using features such as system info, scripting and unattended accessibility. Remote access software shouldn't compromise your security. Rescue protects your users and business with HIPAA compliant multi-factor authentication and banking-grade 256 bit AES encryption. With features such as permission-based security and SSO, password policy, IP login restrictions, and password policies, you can ensure that security is maintained across the board. -
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N‑able N-sight RMM
N-able
5 RatingsN‑able N-sight RMM, a cloud-based IT solution, makes it possible for MSPs deliver valuable technology services in hours instead of weeks or months. Clear, graphical dashboards put alerts front-and-center so you can concentrate on what matters most. Remote access and security features are built-in to help you support and protect your business from the beginning. You can also add security layers to your business and add-on services when you are ready. Remote access, network path visualization and automated monitoring and maintenance are some of the N-able RMM's features. N‑able N-sight RMM can also be downloaded as Android and iOS mobile applications to allow users to manage problems from anywhere. -
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N-able N‑central
N-able
7 RatingsJoin thousands of IT professionals and MSPs who use N-able™ Ncentral® remotely to monitor and manage complex networks and devices. These are the key features: * Monitor almost all devices, including Windows, Linux, and macOS * Get complete visibility across your network and cloud services without the use of additional network monitoring software * Automated patch management policies can be created to ensure that devices are always up-to-date * Automate your workflow with drag and drop scripting in automation manager. No need to write code! * Remote support across platforms and devices with the integrated Take Control feature * Use N-able MSP manager to manage tickets and billing. * Secure your data with integrated backup, EDR and AV. * Available on-premises and hosted cloud solutions to suit your business needs - 21
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InvGate Service Management
InvGate
2 RatingsInvGate Service Management, a reliable asset management and help desk solution, was created to optimize IT services and provide IT support. InvGate Service Management has the easiest to use and most intuitive user interface. It offers a multi-departmental solution for service fulfillment with federated assets management capabilities. This allows seamless integration between asset requests and service requests. InvGate Service Management includes a drag-and drop graphical workflow builder. It also features 100% code-free configuration and custom dashboards. -
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Cruz Operations Center (CruzOC)
Dorado Software
$1350CruzOC is a multi-vendor, scalable network management and IT operations tool that provides robust but easy-to-use netops. CruzOC's integrated, automated management features include performance monitoring, configuration management, lifecycle management, and lifecycle management of 1000s of vendors. Administrators can use CruzOC to automate their data center operations and critical resources. This will improve network and service quality, speed up network deployments and lower operating expenses. The result is comprehensive and automated problem resolution from a single-pane-of-glass. Cruz Monitoring & Management. Monitoring & Analytics, NMS -- health, NPM traffic, log, and change. Automation & configuration management -- compliance and security -- orchestration, provisioning. Automated deployment -- auto-deploy, ZTP, remote deploy. Deployments are available both on-premises and in the cloud. -
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TeamViewer
TeamViewer
$24.90 per month 121 RatingsTeamViewer, a popular remote support and access software, allows users to remotely connect and control computers or devices from anywhere on the planet. It is widely used to troubleshoot technical issues, manage IT services, and provide customer support. The software supports secure file sharing, real time collaboration, and remote desktop accessibility across multiple platforms, including Windows MacOS Linux iOS and Android. TeamViewer has a number of security features, including end-to-end encrypted connections and two-factor authentication. This ensures a safe and reliable remote connection. Individuals, IT professionals and large organisations use it to boost productivity, provide remote support and manage devices efficiently. -
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VIRIMA is a SaaS platform that provides highly automated IT Asset Management, IT Service Management (ITSM), and IT Operations Management solutions (ITOM). It is easy to use and affordable to deploy. VIRIMA enables business processes to be linked to the technology and services they rely on through advanced infrastructure discovery and visualization capabilities. VIRIMA CMDB's innovative automation capabilities provide insight, control, and value to IT companies large and small. This allows them to efficiently address the challenges of managing and securing today’s dynamic, dispersed, and complex IT estate.
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Datadog is the cloud-age monitoring, security, and analytics platform for developers, IT operation teams, security engineers, and business users. Our SaaS platform integrates monitoring of infrastructure, application performance monitoring, and log management to provide unified and real-time monitoring of all our customers' technology stacks. Datadog is used by companies of all sizes and in many industries to enable digital transformation, cloud migration, collaboration among development, operations and security teams, accelerate time-to-market for applications, reduce the time it takes to solve problems, secure applications and infrastructure and understand user behavior to track key business metrics.
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Netreo is the best full-stack IT infrastructure management and observation platform. Netreo is a single source for truth for proactive performance monitoring and availability monitoring of large enterprise networks, infrastructure, and applications. Our solution is used by: IT executives should have full visibility of the business service, right down to the infrastructure and network that supports them. IT Engineering departments are used as a decision support system to plan and architect modern solutions. IT Operations teams can have real-time visibility into what is going wrong in their environment, which bottlenecks exist, and who it is affecting. All of these insights are available for systems and vendor mix in large heterogeneous environments that are constantly changing. We have a growing list of vendors that we support (over 350 integrations), including network vendors, storage, virtualization, and servers.
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DeskDay
DeskDay
$79DeskDay CSA, a cloud-based PSA, is a next-generation PSA that empowers MSPs with a modern, conversational solution that keeps customers happy, teams satisfied, and profitability high. DeskDay centralizes MSP operations with a unified PSA that includes the service desk, billing, reports and timesheets, quality assurance, announcements and an integrated multi-channel support ecosystem, IT-Connect, for end users. DeskDay provides MSPs with real-time information on service delivery, customer satisfaction and tech management. -
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ServiceDesk Plus MSP
ManageEngine
$1445 per yearServiceDesk Plus is a web-based, fully-featured ITSM suite that is specifically designed for managed service providers. This all-in one ITSM solution provides comprehensive help desk, service desk and asset management in a multi-tenant architecture that has strong data segregation. This allows service providers to provide services and support to multiple clients through centralized controls. -
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Kaseya VSA
Kaseya
Kaseya VSA (Virtual Service Agent) is a next-generation remote management and monitoring (RMM) software designed for Managed Service Providers and IT enterprises. VSA gives users access to powerful remote control, patch management, monitoring, security tools, and reliable discovery. This helps to increase IT staff productivity, service reliability and system security. Unified IT Management solutions can transform your business and deliver better service. Kaseya's IT Management software increases efficiency of IT teams by providing seamless workflows across all tools. This results in improved service delivery and increased business productivity. See for yourself why thousands use Kaseya VSA IT Management software. You should be able deliver more value at lower service delivery costs. Kaseya VSA gives IT departments the tools they need to manage their systems from one platform. -
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Small and medium-sized enterprises (SMEs) around the world can realize true freedom of choice by partnering with JumpCloud. JumpCloud centralizes the management and security of identities, access, and devices through its cloud-based open directory platform, enabling IT teams and managed service providers (MSPs) to remotely support Windows, Mac, Linux, and Android devices, manage identities natively or from their preferred HRIS or productivity suite, and provide access to hundreds of on-prem and cloud-based apps with a single, secure set of credentials. Start a 30 Day Trial of JumpCloud today to take advantage of the entire platform for free.
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Naverisk RMM & PSA
Naverisk
$110 per monthBeautifully simple RMM and Service Desk software. A powerful, simple-to-use, all-in-one IT service automation platform that simplifies service delivery and reduces costs. Since over 10 years, Naverisk has empowered MSPs and IT Pros to deliver exceptional IT services. Naverisk's powerful remote management and monitoring capabilities allow you to deliver world-class IT services. You can identify and fix issues before users are affected. Automate your IT services to improve efficiency. Full support for Windows, Linux and Mac & SNMP devices. To provide great customer service, it takes a team. Naverisk's service desk was created for IT professionals and MSPs. It features powerful automation and collaboration capabilities. Modern collaboration features support teams working together and integrated device management to quickly solve IT issues. -
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KACE is an endpoint management solution that offers a single point of control for managing IT systems across the entire organization. From initial deployment to ongoing maintenance, KACE is designed to fulfill all endpoint security and deployment needs—helping businesses quickly deploy, monitor, and manage their devices using a unified inventory database. KACE improves device security with on-demand hardware and software discovery, patch management, compliance reporting, and real-time monitoring of mobile endpoints. KACE is a Unified Endpoint Management solution that offers a single point of control for managing IT systems across the entire organization, inside or outside your network. This comprehensive solution takes the stress out of keeping devices secure and compliant so you can do more. Unified Endpoint Management by KACE. Where Next Meets Now.
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Level
Level
$20/month Level is a remote monitoring & management (RMM), solution that allows you to access your devices from anywhere in the world via your browser. You can access the most recent information about your endpoints or control them remotely with Level's low latency remote access. It takes only one line of code. Level uses encrypted peer-to-peer connections (P2P), which means that no third-party is able to access your hardware. Your team can create powerful scripts and execute them across all devices. You can also control who has access to them. Level offers a modern, innovative and efficient approach to remote monitoring. -
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ManageEngine ServiceDesk Plus
ManageEngine
$120.00/year/ user Online service desk software that is best in class. ServiceDesk Plus Cloud is the simple-to-use SaaS service management software from ManageEngine, the IT division of Zoho. It will help you offer your customers world-class solutions. The cloud-based IT ticketing platform, used by more than 100,000 IT service desks around the world, makes it easy to track and manage IT tickets, resolve issues quicker, and ensure end-user satisfaction. With out-of-the-box ITIL workflows, you can manage the entire life cycle of IT issues, problems, and projects. You can create support SLAs, set escalation levels and ensure compliance. Automate ticket dispatch, categorization and classification based on predefined business rules. Set up notifications and alerts to ensure timely ticket resolution. Your users will have more control and reduce walk-ins. Allow end users to access IT services via your service catalog and self-service portal. Allow users to create and track tickets, and search for solutions. -
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Your staff can monitor and manage your entire IT infrastructure using a single platform. The powerful ITarian platform simplifies operations, increases productivity, and makes it easier to better use IT resources. Give IT staff more management and monitoring capabilities. Integrating roles, functions, toolsets and functions between them will increase IT productivity. Proactive detection and resolution capabilities can maximize uptime. Use custom scripts to automate your day-to-day tasks.
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Computicate PSA
Computicate PSA
$49.00/month/ user PSA Software simplified Computicate makes managing IT services easy with its exclusive PSA software for MSPs. Gain greater insight, increase efficiency, and grow your profits. Automate your back-end business In just a few clicks, automate tasks such as time tracking, invoicing, following up with clients. Optimize your service delivery Complete helpdesk ticketing solution. It makes IT service delivery simple and accurate. Your bottom line will improve Never miss an incoming ticket or alert again. Maximize productivity and monitor productivity. All the tools you need for managing your MSP business successfully. Computicate PSA integrates all aspects of IT Services Management System. Exclusively for MSPs -
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Atomicwork
Atomicwork
$90/employee/ year Our AI-powered assistant can be programmed to meet your business requirements. Be there for your staff around the clock. Atomicwork has something for every team working with your employees and helps you break down silos. Atomicwork reduces distractions for your employees by eliminating up to 80% manual workflows that are handled by your IT department. Atomicwork frees your HR team of ops hell and allows them to be strategic partners in maximizing the value of your employees from onboarding to offboarding. Atomicwork allows your finance teams to provide seamless support for employees while ensuring that they can stay on top best practices, compliance requirements, and external dependency. Streamline employee requests, assign them to the appropriate expert, and work together to fulfill them. -
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Kaseya BMS
Kaseya
1 RatingKaseya Business Management Solution is the most feature-rich solution specifically designed for Managed Service Providers. Kaseya BMS helps MSPs focus on selling and delivering their services, rather than on non-revenue-generating tasks. The platform supports project management, time and expense tracking as well as finance and billing. It also includes inventory, service desk, CRM, and finance. You can easily create, manage, and resolve all service requests and tickets. Reduce the number and time it takes to resolve IT issues. It is about one-third the cost of comparable solutions. VSA integration allows you to spend less time on billing and tracking to increase your business opportunities. You can resolve tickets up to 40% faster. Your technicians can work seamlessly across tools and have access to the right information whenever they need it. -
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Trio is a unique mobile device management solution that can be used by businesses and educational institutions. It replaces traditional management methods with ones that are gapless, automated and secure. Trio, a unique mobile device management solution is here to meet and exceed your security and productivity needs. Trio is an endpoint management platform that manages devices, but also provides endpoint detection, response, and compliance monitoring.
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Ivanti Neurons
Ivanti
1 RatingIvanti Neurons, the hyperautomation platform designed for the Everywhere Workplace, can power and protect your teams. It's never been easier to deliver the power of self-healing. Imagine if you could automatically identify and fix problems before your users even notice them. Ivanti Neurons is able to do just that. It is powered by machine-learning and deep insight, allowing you to resolve issues before they slow down your productivity. You can put troubleshooting on the back burner and provide better experiences for your customers, wherever you work. Ivanti Neurons provides real-time intelligence that you can use to fuel your IT, enables devices and users to self-heal, self-secure and provides personalized self-service. Ivanti Neurons empowers your users, your team, and your business to achieve more, anywhere, anytime. Ivanti Neurons provides real-time insight that allows you to thwart threats and prevent breaches in seconds, instead of minutes. -
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Jira Service Management
Atlassian
$20 per user per month 6 RatingsJira Service Management (formerly Jira Service Desk), empowers Dev/Ops teams to work at high-velocity to respond to business changes quickly and provide great customer and employee service experiences. Tune Jira Service Management for your specific needs. Every team member, from IT to legal to HR, can set up a service desk quickly, and then adapt to scale. Provide great service experiences quickly - without the complexity and cost of traditional ITSM solutions. An open, collaborative platform allows you to track work across your enterprise. You can link issues across Jira, as well as ingest data from other software-development tools, to give your IT support and operations teams richer contextual information that allows them to quickly respond to incidents, requests, and changes. Manage risk and deliver more customer impact. You can accelerate critical development work, eliminate the need for manual labor, and deploy changes quickly with an audit trail for each change. -
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Kaseya IT Complete
Kaseya
Kaseya’s IT Complete is the first and only platform in the world that is specifically designed to address the needs of multifunctional, DO-IT ALL IT professionals. All the features you need are woven into one vendor, saving you time and allowing you to get more done. Automating repetitive tasks will increase technician efficiency and streamline operations. Automations boost productivity, reduce manual tasks and protect data, allowing IT management to be optimized across the board. -
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Infraon IMS
Infraon
$10 per monthUnified Infrastructure Monitoring Suite for IT and Networking powered by AI. Infraon IMS is powered by AI and provides a platform that provides precise monitoring, detailed insight, and rapid troubleshooting of heterogeneous IT infrastructure across all sizes of enterprises. Teams can collaborate to troubleshoot issues and ensure high-quality service by sharing real-time alerts and reports on network and application performance. You can switch from manual to automated and manage all devices from one location. -
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Igiko Management Tools
Igiko
$5 for a machine (host or VM)Igiko Management Tools is a web-based software that allows remote access to, management and monitoring of physical or virtual machines within a permissions-based security model. Igiko comes with a built-in remote gateway that allows you establish connections to your computers and VMs. The web console supports HTML5 RDP control, which allows remote desktops to be accessed from any web browser. The Igiko application, unlike most RMM tools is an agentless service. To provide remote access, monitoring, management and remote access capabilities to all local computers or VMs, you can only install it on one machine. Configuring and accessing the application globally is easy with embedded web server and tunnel-provider clients that have a dedicated DNS address on Igiko server. Igiko is ideal to small and medium businesses, hosting providers and software development and engineering firms, as well as home users and virtual labs. -
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N-able MSP Manager
N-able
You are in this business to make money and provide exceptional IT service. Too often, help desk software can eat into profits by tying up engineers in overhead. N-able MSPManager™, breaks this pattern by allowing you to capture the essential elements you need without getting bogged down in minutia. MSP Manager allows you to provide value that keeps clients happy. All of your customer information is accessible from one IT service management software. Your own customer portal makes it easy for customers. With clear dashboards and reports, you can keep track of the health of your business. Our MSP Manager mobile app helps you quickly solve problems. Simple scheduling makes logistics easy. Quick ticketing allows you to get back to work and captures the essentials. Your business will be affected by every minute an engineer spends on a ticket adding unnecessary details. These costs can add up over time. -
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Xurrent
Xurrent
$0 per month FreemiumXurrent provides enterprise service management (ESM), a solution that allows seamless collaboration between internal and outside service providers. Xurrent, the only ESM that allows all internal departments like IT, HR, and Facilities to work seamlessly together, as well with managed service providers, to whom some services have been subcontracted, is the only ESM. Xurrent not only supports the ITIL processes but also offers fully integrated capabilities for knowledge management, project management and time tracking. Xurrent is a Self-Service app that enterprise employees can use whenever they need help. Xurrent supports SIAM in addition to its ITSM and ESM capabilities, which support the ITIL, KCS and KCS practices. This management approach becomes increasingly important as enterprises depend on more external providers. -
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smartImager
Sircks
$4495.00/year Image any computer, anywhere. You can do end-to-end imaging using the cloud, or any simple file sharing method. All you need is a browser and no image capture! smartImager is a powerful enterprise-grade tool that lets you image your devices no matter where you are or where the client machine is. You can choose from on-prem or SaaS! Forget about making an image of the highest quality. Forget about capturing an image. This is old-school. Come and see the new standard in imaging. It's easy, simple, and you can do from anywhere. -
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Panorama9
Panorama9
This is IT management and monitoring done right. You can quickly see the whole picture and respond to any issues. All of the above, plus remote control and patch management, are all included in one elegant and simple-to-use tool. Have you got a minute? It takes just minutes to install a lightweight, powerful agent on all your devices. You will receive detailed information about your IT environment within minutes. We make IT administration simple. Automated discovery of devices and services in your IT environment. Remotely install applications and run scripts. All you need in one tool. It is unacceptable to experience downtime. Panorama9 can help you avoid problems by anticipating them so that you can be proactive rather than reactive. Panorama9 instantly notifies you if something goes wrong so you can take corrective action before your users notice. Your security is only as strong and secure as the weakest link. We'll show you. -
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RG System
RG System
$1.50RG System is a SaaS IT Management platform for MSPs and IT Professionals. It combines RMM and Data Backup & Restore with Endpoint Security in a centric portal. RG System protects your entire IT infrastructure - servers and workstations - and offers unique Bitdefender GravityZone Business Security integration and Dell EMC Avamar integration. Remote access, patch management and ticketing are all possible from the same web-based interface. You can also manage and secure your IT environments using VMs backup, replication, firewall, and other features. The portal is affordable, simple-to-use, and available on a pay-as-you-go basis. We make IT easy!