DeskDay Description
DeskDay CSA, a cloud-based PSA, is a next-generation PSA that empowers MSPs with a modern, conversational solution that keeps customers happy, teams satisfied, and profitability high. DeskDay centralizes MSP operations with a unified PSA that includes the service desk, billing, reports and timesheets, quality assurance, announcements and an integrated multi-channel support ecosystem, IT-Connect, for end users. DeskDay provides MSPs with real-time information on service delivery, customer satisfaction and tech management.
Pricing
Pricing Starts At:
$79
Pricing Information:
PER/TECH/MONTH
Free Trial:
Yes
Company Details
Company:
DeskDay
Year Founded:
2021
Headquarters:
United States
Website:
deskday.com
Media
Recommended Products
- Includes 100+ Premium Features
- Unlimited Calling, Faxing, SMS, Conferencing.
- Unlimited Calling, Faxing, SMS, Conferencing.
Product Details
Platforms
SaaS
Windows
Mac
iPhone
iPad
Android
Type of Training
Documentation
Live Online
In Person
Videos
Customer Support
Phone Support
24/7 Live Support
Online
DeskDay Features and Options
MSP Software
Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling
Professional Services Automation Software
Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking
RMM Software
Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management