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Average Ratings 10 Ratings

Total
ease
features
design
support

Average Ratings 223 Ratings

Total
ease
features
design
support

Description

Action1 redefines patch management by enabling enterprises to rapidly discover and remediate vulnerabilities with a 99% patch success rate solution. Streamline your third-party patching, including custom software, through Action1’s Software Repository maintained in-house by security experts, and manage OS updates – fully integrated altogether with full feature-parity and uniformity. Identify vulnerabilities in real-time and remediate them by applying available patches, removing unsupported or legacy software, or centralizing documentation of compensating controls for vulnerabilities that cannot be patched. Optimize network traffic usage when large software packages up to 32Gb in size are deployed on the same network and deliver patches faster thanks to Action1’s P2P Distribution technology. Action1 is the easiest-to-use patch management platform on the market, which you can set up in 5 minutes and automate your patching right away through its intuitive UI. Thanks to its cloud-native architecture, Action1 is infinitely scalable and works equally well for office-based and remote employee endpoints, servers, and cloud workloads, requiring no VPN. Action1 is the first patch management vendor to achieve SOC 2, ISO 2

Description

SuperOps is the AI-native unified platform for modern MSPs and internal IT teams. It replaces the typical four-to-six-tool IT operations stack - PSA, RMM, helpdesk, MDM, asset tracking, network monitoring, patch management and IT documentation - with a single, built-as-one platform on a shared data layer. That architectural choice is what makes the rest of the platform work, particularly its agentic AI. Monica AI, SuperOps' intelligence layer, was designed alongside the platform from day one. It triages tickets, surfaces patch and CVE risks, drafts worklogs, suggests knowledge base articles, and increasingly handles fully autonomous workflows for routine work. SuperOps supports Windows, macOS, Linux, iOS, iPadOS and Android, integrates with the IT and MSP ecosystem (Slack, Teams, Azure AD, Okta, QuickBooks, Xero, Bitdefender, SentinelOne and more), and bundles Splashtop and ISL Online remote access free. Transparent pricing, fast deployment, founder-led product investment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Sysinfo PDF Recovery Tool Yes 
Bitdefender Antivirus Plus Yes 
Hudu No 
ISL Light Remote Desktop No 
Josys Yes 
Konnectify No 
Microsoft Azure Yes 
Microsoft Teams Yes 
PayPal Yes 
QuickBooks Online No 
Rapid7 Command Platform Yes 
ScalePad Lifecycle Manager No 
Slack Yes 
Splashtop Remote Access No 
TeamViewer No 
ThreatAware Yes 
Weavestream Yes 
Xero No 
Zapier Yes 
Zendesk Yes 

Integrations

Sysinfo PDF Recovery Tool No 
Bitdefender Antivirus Plus No 
Hudu Yes 
ISL Light Remote Desktop Yes 
Josys No 
Konnectify Yes 
Microsoft Azure No 
Microsoft Teams No 
PayPal No 
QuickBooks Online Yes 
Rapid7 Command Platform No 
ScalePad Lifecycle Manager Yes 
Slack No 
Splashtop Remote Access Yes 
TeamViewer Yes 
ThreatAware No 
Weavestream No 
Xero Yes 
Zapier No 
Zendesk No 

Pricing Details

$0 USD/per device/per month
Pricing is available upon request
Free Trial No 
Free Version Yes 

Pricing Details

$79/tech/month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Action1

Founded

2018

Country

United States

Website

www.action1.com

Vendor Details

Company Name

SuperOps

Founded

2020

Country

United States

Website

www.superops.com

Product Features

Endpoint Management

Introducing Action1 Endpoint Management Software, a cloud-based solution tailored for the secure and efficient operation of remote workforces. Featuring effortless patching, deployment, monitoring, and remote access capabilities, Action1 removes the complexity of extensive training. Its sleek and efficient design avoids unnecessary clutter, providing numerous pre-configured apps, scripts, reports, and alerts to streamline IT operations. Endorsed by businesses globally, Action1 holds SOC 2 Type II and ISO 27001:2022 certifications, guaranteeing top-notch security measures. Equip your team with a user-friendly platform that ensures agility and protection for your organization.

Endpoint Protection

Activity Log No 
Antivirus No 
Application Security No 
Behavioral Analytics No 
Device Management No 
Encryption No 
Signature Matching No 
Web Threat Management No 
Whitelisting / Blacklisting No 

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs No 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management Yes 
Remote Access Yes 
Scheduling No 
Software Inventory No 
User Activity Monitoring No 

Patch Management

Discover the simplicity of Action1 Enterprise Patch Management Software. Our solution provides comprehensive patching across various operating systems and third-party applications, along with instant evaluations of patch deficiencies and compliance levels. Tailor your application patching through an easy-to-use Software Repository, eliminating the need for a VPN—even for devices located off-site. Thanks to our bandwidth-optimized P2P software update distribution, Action1 guarantees smooth and effective patch management throughout your organization. Safeguard your systems and maintain their currency with a solution tailored for contemporary IT landscapes.

Alerts/Notifications Yes 
Automatic Approval Yes 
Automatic Patch Deployment Yes 
Automatic Scans Yes 
Compliance Management Yes 
Custom Patches Yes 
Dashboard Yes 
Network Wide Management No 
Patch Prioritization Yes 
Patch Testing Yes 
Remote Access/Control Yes 
Vulnerability Scanning Yes 

Remote Desktop

Chat No 
Cross-Platform Access No 
File Transfer No 
Group View No 
Mobile Device Access No 
Multi Monitor Support Yes 
Record Remote Sessions No 
Remote Print No 
Remote Wake No 
User Management Yes 

RMM

Deployment Management Yes 
For MSPs Yes 
IT Asset Management Yes 
Mobile Access No 
Network Monitoring Yes 
Patch Management Yes 
Real-time Alerts Yes 
Remediation Management No 

Vulnerability Management

Protect your organization using Action1's Vulnerability Management and Remediation Software, which integrates real-time vulnerability identification with inherent remediation features. Start with a complimentary vulnerability assessment that covers an unlimited number of endpoints and easily patch vulnerabilities in your operating systems and applications without needing a VPN. Streamline risk management by automating compensating controls while ensuring adherence to industry regulations. Action1 is fortified by SOC 2 Type II, ISO 27001:2022, and GDPR certifications, providing reliable and secure protection for your IT landscape. Stay proactive against potential threats with this comprehensive solution tailored for effective vulnerability management.

Asset Discovery No 
Asset Tagging No 
Network Scanning No 
Patch Management Yes 
Policy Management No 
Prioritization No 
Risk Management No 
Vulnerability Assessment No 
Web Scanning No 

Product Features

IT Alerting

Alert Noise Reduction No 
Alert Routing No 
Dynamic Notifications No 
Enriched Incident Context No 
Escalation Policies No 
Incident History Audit No 
Multi-User Alerting No 
Multiple Alert Types No 
On-Call Management No 
Rich HTML Email Notifications No 

IT Asset Management

Asset Tracking Yes 
Audit Management No 
Compliance Management No 
Configuration Management No 
Contract/License Management Yes 
Cost Tracking No 
Depreciation Management No 
IT Service Management Yes 
Inventory Management No 
Maintenance Management No 
Procurement Management No 
Requisition Management No 
Supplier Management No 

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs Yes 
Hardware Inventory Yes 
IT Budgeting No 
License Management No 
Patch Management Yes 
Remote Access Yes 
Scheduling Yes 
Software Inventory Yes 
User Activity Monitoring Yes 

IT Project Management

Bug Tracking No 
Issue Management No 
Milestone Tracking No 
Percent-Complete Tracking No 
Portfolio Management No 
Prioritization No 
Product Roadmapping No 
Requirements Management No 
Resource Management No 
Status Tracking No 
Supports Agile No 
Supports Scrum No 
Task Management No 
Testing / QA Management No 
Time & Expense Tracking No 

IT Service

Contract Management No 
IT Asset Management Yes 
Incident Management No 
Knowledge Management No 
Release Management No 
Self Service Portal No 
Service Catalog No 
Service Reporting No 
Ticket Management No 

ITSM

Asset Tracking No 
Availability Management No 
Change Management No 
Configuration Management No 
Contract/License Management No 
Dashboard No 
Incident Management No 
Problem Management No 
Project Management No 
Release & Deployment Management No 
Self Service Portal No 

MSP

Backup Management Yes 
Billing & Invoicing Yes 
CRM No 
Dashboard Yes 
Help Desk Yes 
Issue Management Yes 
Live Chat No 
Patch Management Yes 
Privileged Access Management (PAM) No 
Project Management Yes 
Remote Access Yes 
Remote Systems Monitoring Yes 
Scheduling Yes 

Network Monitoring

Bandwidth Monitoring No 
Baseline Manager No 
Diagnostic Tools No 
IP Address Monitoring No 
Internet Usage Monitoring No 
Real Time Analytics No 
Resource Management No 
SLA Monitoring No 
Server Monitoring No 
Uptime Monitoring No 
Web Traffic Reporting No 

Patch Management

Alerts/Notifications Yes 
Automatic Approval Yes 
Automatic Patch Deployment Yes 
Automatic Scans Yes 
Compliance Management No 
Custom Patches No 
Dashboard Yes 
Network Wide Management No 
Patch Prioritization Yes 
Patch Testing No 
Remote Access/Control Yes 
Vulnerability Scanning No 

Policy Management

Approval Process Control No 
Attestation No 
Audit Trails No 
Policy Creation No 
Policy Library No 
Policy Metadata Management No 
Policy Training No 
Reporting / Analytics No 
Version Control No 
Workflow Management No 

Professional Services Automation

Billing & Invoicing Yes 
CRM No 
Client Portal Yes 
Collaboration Tools No 
Document Management Yes 
Portfolio Management No 
Project Management Yes 
Proposal Generation Yes 
Quote Management No 
Resource Management No 
Time & Expense Tracking Yes 

Remote Desktop

Chat No 
Cross-Platform Access No 
File Transfer No 
Group View No 
Mobile Device Access No 
Multi Monitor Support No 
Record Remote Sessions No 
Remote Print No 
Remote Wake No 
User Management No 

RMM

Deployment Management Yes 
For MSPs Yes 
IT Asset Management Yes 
Mobile Access Yes 
Network Monitoring No 
Patch Management Yes 
Real-time Alerts Yes 
Remediation Management Yes 

Service Desk

CMDB No 
Change Management No 
IT Asset Management Yes 
Incident Management No 
Knowledge Base No 
Mobile Access No 
Procurement Management No 
Remote Control No 
SLA Management No 
Self Service Portal No 

System Monitoring

Alerts / Notifications No 
Antivirus Management No 
Data Backup / Recovery No 
Device Monitoring No 
Inventory Management No 
Patch Management No 
Policy-based Automation No 
Remote Monitoring Yes 
Reporting / Analytics No 
Risk Analysis No 
Server Monitoring No 
Service Configuration Management No 

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