Ivanti Neurons Description

Ivanti Neurons, the hyperautomation platform designed for the Everywhere Workplace, can power and protect your teams. It's never been easier to deliver the power of self-healing. Imagine if you could automatically identify and fix problems before your users even notice them. Ivanti Neurons is able to do just that. It is powered by machine-learning and deep insight, allowing you to resolve issues before they slow down your productivity. You can put troubleshooting on the back burner and provide better experiences for your customers, wherever you work. Ivanti Neurons provides real-time intelligence that you can use to fuel your IT, enables devices and users to self-heal, self-secure and provides personalized self-service. Ivanti Neurons empowers your users, your team, and your business to achieve more, anywhere, anytime. Ivanti Neurons provides real-time insight that allows you to thwart threats and prevent breaches in seconds, instead of minutes.

Pricing

Free Trial:
Yes

Integrations

View Integrations

Reviews - 1 Verified Review

Total
ease
features
design
support
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Company Details

Company:
Ivanti
Year Founded:
1985
Headquarters:
United States
Website:
www.ivanti.com/solutions/ivanti-neurons

Media

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Product Details

Platforms
SaaS
Windows
Type of Training
Documentation
In Person
Customer Support
Phone Support
24/7 Live Support
Online

Ivanti Neurons Features and Options

ITSM Software

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

IT Service Software

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

Help Desk Software

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Management Software

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Vulnerability Management Software

Asset Discovery
Asset Tagging
Network Scanning
Patch Management
Policy Management
Prioritization
Risk Management
Vulnerability Assessment
Web Scanning

Application Security Software

Analytics / Reporting
Open Source Component Monitoring
Source Code Analysis
Third-Party Tools Integration
Training Resources
Vulnerability Detection
Vulnerability Remediation

Cloud Cost Management Software

Cost Reduction Optimization
Dashboard
Data Import/Export
Data Storage
Data Visualization
Resource Usage Reporting
Roles / Permissions
Spend and Cost Reporting

Ivanti Neurons User Reviews

Write a Review
  • Name: Gregor A.
    Job Title: Ivanti Service Manager Consultant
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    ITSM and so much more

    Date: Oct 09 2020

    Summary: Overall ISM can satisfy all your IT Business Requirements for Enterprise Service Management (ESM), ak ITxM (ITSM, ITAM). You just need the right expertise, implementation plan, and solution design by a seasoned Ivanti Service Manager consultant.

    Positive: The Ivanti Service Manager (formerly HEAT IT Service Management) has been around for over 2 decades and is feature rich with workflows, automation, and integrations including ITIL best practices for Incident/Change/Problem Management, Service Requests, CMDB, Project Management and with the Ivanti Asset Manager module now much improved Product Catalog for Hardware and Software Asset Management, with procurement workflows for Purchase Orders, Invoices, Asset Scanning, and more.

    Negative: Steep Learning Curve. Ivanti Professional Services and Ivanti Business Partners come at a premium price tag. It takes a seasoned consultant with over 15 years experience to really get you to the next level at a fraction of the cost of Ivanti & Business Partners.

    Read More...