Alternatives to Stingo CRM

Dialfire is a powerful, cloud-native platform for inbound and outbound phone campaigns of any size. With Dialfire, users benefit from up to three times more conversations thanks to a state-of-the-art predictive dialer which blends incoming calls, even across different projects, and includes a precise answering machine detection technology. Dialfire emphasizes transparency and gives you full control over your campaigns. Automated workflows ensure efficiency, while real-time, personalisable statistics and reports provide valuable insights into campaign performance and employee productivity. Users can choose proven and pre-built templates and get started within minutes or customize campaigns, reports and statistics to meet their concrete needs or client specifications. Dialfire integrates natively with several CRMs and offers API interfaces to connect seamlessly with any type of external system. Global, redundant servers build a solid infrastructure and a wide range of carriers guarantee excellent voice quality. Make calls directly from your browser, without software installation. Dialfire supports in English, French, German, Spanish and Portuguese - by phone, email chat or online.

Everest by Lynk Software, Inc., is a cloud-based complaint management and quality control software solution that supports large and mid-sized organizations in a variety industries. Everest is highly customizable and simple to use. It helps organizations improve service quality and customer loyalty by ensuring that every issue or concern is handled efficiently and promptly. Everest users can receive customer queries and complaints via various channels, including phone, email and mobile apps, remote call centers, and the company website.

Stop trying to manage multiple tools. Freshworks CRM, formerly Freshsales and Freshmarketer, is now AI-powered. It gives you a 360-degree view of your prospects and customers, with the combined power and efficiency of marketing automation, salesforce automation, chat and telephony. Freshworks CRM powered by Freddy AI helps you discover the best leads, increase customer engagement, close deals, and nurture your existing customers with a smart, comprehensive system. Freshworks CRM gives your sales team access and control over a better CRM. Freshworks CRM is a feature-rich CRM and lead management tool that empowers high-velocity sales team members to win more sales opportunities and take the guesswork and work out of sales. The platform includes built-in phone, email, task management and appointments, notes, user behavior tracking and reporting, as well as reporting and deal management. You can have conversations that are contextual. Increase your chances of securing more business opportunities. Attract visitors and convert them into leads.

Lennox Hill's isoTracker Complaints management is a cloud-based solution for managing customer complaints. isoTracker Complaints management is thorough and informative. Administrators can assign individuals to investigate, determine, and identify the root cause of complaints. IsoTracker Complaints Management allows users to extract historical complaints and identify trends that can be used to preventive actions.

Asset Infinity is a leading asset management and tracking software widely used by many brands in various industries. It is asset tracking and management software that is hosted on Microsoft Azure Cloud Services. 99.9% uptime guarantee. Asset Infinity facilitates you with Asset Tracking, Inventory Management, Preventive Maintenance, Complaints/Ticketing/Breakdown Maintenance or Incident Management, Depreciation Management, Resource Allocation Management, and User Management to replace old spreadsheets with a new experience of customized software. Asset Infinity makes it easier to track assets. Asset Infinity uses barcodes, RFID and NFC and geographical location to leave a trail and streamline auditing.

Civica Complaints Management is an enterprise complaint management software, powered by the iCasework platform. A cloud-based and user-friendly interface allows users to manage, capture, and learn from customer complaints, inquires, and feedback across your entire enterprise network. Civica Complaints Management is highly configurable and can be tailored to meet your organization's complaints management needs. This will improve service levels, comply with regulations, and enhance the customer experience.

Food Safety Software allows for cost-effective transformation in food safety, NPD and customer complaints, as well as supply chain transparency. Our food safety software includes VACCP/TACCP and horizon scanning to help you save time and complete consistent, auditable risk assessment of suppliers and products. You will never be audited in non-conformance and you can be audit-ready 24 hours a day. Transform specification management for raw materials and finished products, and answer customer queries instantly. Automate supplier quality monitoring and internal non-conformance management using automated workflows. This will ensure that non-conformances are promptly closed. Our team will manage all complaints using market-leading software. This will save you time, money, and improve customer service. You can launch new products faster and better together, while still meeting all safety, legality, and profitability requirements.

Juris Astra is an inbound and outbound call center solution that includes a telephony automated call distributor (ACD), interactive vocal response (IVR), as well as a dialler. It can also perform optional customer relationship management (CRM), marketing and sales force management, and case management to handle customer service issues, complaints, sales leads, sales leads, and service requests. Juris Astra is a fully integrated solution that allows you to manage telephony and email, web chat, fax, as well as SMS interactions, automatically. PABX is the infrastructure that handles telephony interfaces like incoming lines from Telekom (ISDN PRI and CO Analog PSTN trunks), as well as extension lines to agents/users. Juris Astra offers a variety of standard services, including callers privilege, Class of Service, (CoS to dial out), hardphones and softphones as well as VoIP and SIP.

Frontier UCaaS (formerly Frontier AnyWare), is a cloud-based business phone service that allows small and medium-sized businesses to have a reliable and feature-rich phone system. It is flexible and affordable. It is highly customizable and comes with cloud-based services such as mobile twinning, business continuity routing, and a web-based portal that allows you to customize the solution for your company. Frontier UCaaS offers a complete hosted phone system that is affordable for small and medium-sized businesses. Mitel fully hosts, maintains, and supports your phone system. You get great call quality, industry-leading reliability, and an easy to manage phone system without any upfront costs. All of this is included in a low monthly fee. Built for Reliability and Productivity. Business Continuity. It's easy to use Communicate Anywhere, Anytime. Flexible Finance Options Flexible Finance Options for Enterprise Class Communications

Intelliverse's Open Network is a cloud-based Telephony platform that was developed by Intelliverse Labs. The Infrastructure is designed for high-volume and low latency, so you can scale quickly while still maintaining fidelity. Customers can also connect their software to ION programmatically, to make and receive calls, as well as perform other telephony functions via its web service APIs. A Salesforce and Microsoft Dynamics CRM Sales Dialer that allows you to have deeper conversations. A service that allows you to set up appointments and build a sales pipeline. Email Tracker provides real-time notifications that track emails opened and their location to send timely follow-ups. A cloud Voice Messaging System that integrates with HostedPBX and SIP Trunking to increase productivity and maximize savings.

Telegra allows you to establish connections with customers through the customer dialogue system. Rethinking call center telephony. Convincing customers can be the deciding factor in a business's success. Our solution will help you improve your phone service. Call center telephony with telegra allows you to create positive customer experiences and increase the effectiveness of your service processes. Everything you need to provide better customer service. We offer a wide range of solutions that cover all aspects of telephone customer contact. All from the cloud. All from one source. Voicebot for call center telephony (ACD). Telephone system messenger tool crm-helpdesk-plugins phone numbers. Telegra is your supplier of innovative customer dialogue systems, from the intelligent phone number to cloud-based telephone systems to multichannel call center software. We offer a complete package "Made in Germany" with our own data centers as well as self-developed solutions.

InGenius Connector Enterprise seamlessly integrates existing telephone systems into top CRMs using an enterprise-proven solution. Upland InGenius adapts to specific contact center requirements by using innovative computer telephony Integration (CTI). InGenius is backed by 20 years of experience in enterprise telephony and superior customer service. It helps contact centers improve productivity and the customer experience. InGenius Connector Enterprise provides contact centers with features such as screen pop, click to-dial, automated call logging, and call reports. Agents can use the solution to efficiently serve customers, and they can see a complete view of interactions for intelligent decision making. Supported CRMs: Microsoft Dynamics 365, Salesforce, ServiceNow Supported Phone Systems: Asterisk, Avaya, Cisco, Genesys, Mitel

SpeechSoft Inc. is a developer and seller of telephony automation software. It also offers hardware and turnkey solutions that can be integrated with different telephony environments. Voice over Internet Protocol (VoIP), Digital PBX, and Analog. CALLMaster software combines six powerful telephony features in one software package. This software offers a comprehensive telephony solution that can be used by many businesses. SpeechSoft telephony products can be scaled and are compatible with open, non-proprietary architecture. This allows you to create cost-effective solutions that meet your business's needs and budget. SpeechSoft, Inc. has been selling and developing telephony automation software for over 20 years. Our industry knowledge has allowed us to offer cost-effective telephony services to customers in many industries. To provide cutting-edge solutions, we continue to work with industry leaders Dialogic and Microsoft.

eXcediant software is a company that caters to the needs and interests of the land title industry. We created affordable, flexible, and highly customizable software to manage consumer complaints for alta best practice 7 compliance. Our software was developed and led by 20+ years of combined experience in technology and customer satisfaction in land title industries. Our team is committed to providing title agents with a leading industry solution that allows them to harness the power and frustration of customers and turn it into praise and satisfaction. Our customer complaint management solution will help your title agency grow. Your customers will love the easy-to-use complaint management system from eXcediant.

Plum Voice is the market's leading independent provider of interactive voice response (IVR). With its comprehensive Cloud IVR solution, the company powers telcos around the globe. The Plum Voice Cloud IVR is reliable, flexible, secure and allows users to automate and manage their most important business processes and customer touch points over the phone. It does not require complex telephony infrastructure. Plum Voice Cloud IVR is HIPAA and PCI DSS level 1 compliant. Users can rest assured that the Plum Voice Cloud IVR will securely handle financial and medical information.

Enjoy the benefits of our patented contact centre technology. By eliminating hold time, you can create a better customer experience and increase customer loyalty. Increase contact center productivity and decrease the need for additional staff. Increase incremental revenue, encourage repeat customers and spend less overheads. You can reduce complaints and build trust between your customers by lowering Abandonment rates up to 60%. Reduce expensive toll and trunk fees and other unnecessary telephony expenses. You can achieve and exceed your goals in terms of NPS, SLAs and other metrics such as ASA, CSat and AHT. Call-backs improve customer experience, improve metrics, increase ROI and smoothen out call spikes with a click. Stop suffering from weekly stress due to call spikes. You can deliver a great customer experience by offering call-backs via any channel at any time. Explore all the features that will empower your call center.

Cloud-based solutions from CDC Software allow companies to integrate their telephony systems and CRM systems quickly and economically. This gives call center agents the information they need in order to delight customers on every call. CDC Software gives agents caller information via CTI screenpop - name, address, service history, and more - before they can say "hello". Users can create tickets and items in real-time with no manual work. After the call ends, call information and recordings can be automatically archived in the CRM, third-party platform, database, or web service. It's the easiest way for your agents, customers, and bottom line to be happier. CDC is priced per seat and can be purchased as a subscription rather than an upfront capital expenditure. It combines a robust core engine with prebuilt connectors to leading CRMs, telephony system, and other critical pieces of customer service.

Focus Desk by Focus Telecom offers modern cloud-based service desk and issue ticketing software solutions. Focus Desk is feature-rich and scalable. It allows users to efficiently manage customer issues via a variety of communication channels such as chat, email, SMS, phone, and chat. Focus Desk Ticketing System automatically registers orders, complaints, returns, etc. and resolves them quickly and efficiently. The key features include automatic inquiry registration, ticketing, processing deadlines and inquiry list. They also allow for inquiry grouping, inquiry allocation, productivity monitoring and productivity monitoring.

Facilitating collaboration, secure information sharing, business process efficiency gains for law enforcement agencies around the world. Equiniti Hazell Carr's extensive expertise in remediation resourcing, outsourcing and complaint management has enabled us to create a complete solution for all aspects of complaint management. We can provide a flexible and robust complaint handling platform that can be customized to meet your operational and individual needs. Additionally, we can offer skilled technical resourcing or outsourcing solutions. Our end-to-end solution is available for comprehensive rectification or remediation projects, allowing you to prevent escalated complaints. You can choose from a variety of components to create your customer service experience.

Troop.Works is designed for fast-paced, competitive environments such as Real Estate. It allows you to manage all your leads, customer relationships and contacts, listings, buyers and closings, as well as tickets, documents, emails, and tickets - all from one central database. You can easily create workflows and track and manage your deals from start to finish. Access powerful reports to help you make strategic business decisions, assess your team's performance, and evaluate your company's performance. Happy customers are the best for your bottom line. Better customer service.

Our voice platform offers a wide range of products and services that help automate any business process and take advantage of cloud telephony's maximum benefits. Discover the power and benefits of cloud telephony. All communication solutions under one roof Expand your business worldwide by allowing customers to connect with you. YakoVoice offers redundant cloud infrastructure that is spread across multiple locations to ensure high availability. The system is well-designed and thoroughly tested to ensure its efficiency. Our cloud infrastructure plays an important part in failover management in the event of an unexpected outage in a specific region.

IMSXpress is a powerful document control, regulatory compliance and quality system management platform that can be used to operate ISO 13485 quality system and FDA 21 CFR Part 820 quality system. This includes document distribution, document control and document control. It also includes document control, document control and audits, complaints, audits and training. This cutting-edge software is available as a cloud-based install or local installation. It comes preloaded with templates manuals and procedures, employee training books, and audit checklists.

Cloud connects to all your employees and departments from any device, at any time, anywhere. You will be free to call your customers in the US, UK, Aus, and other countries. You can rely on the best-in class phone system solutions to meet all your communication needs. You can have a fully-featured, ready-to-use contact centre for any agent size in minutes. The Real PBX offers superior quality telephony and Hosted PBX. A cloud-hosted Business Phone System, which combines all the features of traditional VoIP Phones with the unique advantages of the cloud. This is a great way to get your business connected to the world. The Real PBX is a renowned provider of cloud-based voice calling services that support small and medium businesses around the world. Since 2004, The Real PBX has provided business with reliable connectivity solutions. We can provide unlimited calling, no matter what your business setup is, whether it's inbound, outbound or merged.

Corefactors AI CRM, a RevOps-enabled CRM, is designed to help businesses break down silos and automate revenue operations. This includes sales, marketing, support, and success. Key features include lead management, Inbuilt cloud telephone, Marketing Automation across multiple channels and Pipeline Management, Robust ticketing system, Task Management, and AI Powered alert/triggers. These features will help you make informed decisions and grow faster. Sales Box is a cloud-based RevOps-enabled sales CRM that uses AI. It was designed to automate sales processes for businesses. You can now manage leads effortlessly and efficiently at scale, without missing any opportunities. Powerful dashboards that use AI-based predictive lead scoring to help sales teams prioritize and predict future sales.

Your voice is the most powerful and important customer interaction tool you have. Storacall offers a cutting-edge call recording solution. We are proud to be an authorized supplier of BT, allowing us to provide SIP Trunks as well as Hosted Telephony - Storacall has a solution for all your business telephony requirements. This powerful recording tool allows you to record all of your business conversations within one application. Connect your phone system with the cloud to get more flexibility and save money on business calls. A cloud-based, feature-rich phone system that can adapt to modern business needs. Our powerful business call recording solution allows you to record all types of communication audio and combine them all in one place. No matter what platform you use, our recording solution can work with any system or technology.

Auraya's next generation voice biometric engine ArmorVox provides a complete suite of voice biometric capabilities for telephony and digital channels. ArmorVox improves customer experience and security. It can be securely deployed through the cloud or on-premise. It uses machine learning algorithms for speaker-specific background models to ensure the best performance. Our algorithms create thresholds for each voiceprint that are empirically calculated to meet your security requirements. Our ArmorVox engine can be tuned automatically to work regardless of language, accents, or dialects. ArmorVox has patented features that are industry-leading. This allows resellers to provide a more secure and robust solution for improving customer experience and security.

Claimlane is an all-in-one complaint management solution for retailers. Facilitate the communication between customers and suppliers. Customer loyalty can be increased by making bad experiences positive. Claimlane believes that companies should provide the best customer experience possible, even when things don’t go according to plan. Great customer service builds long-lasting customer relationships and loyalty. Our goal is to help companies resolve complaints quickly while using insights to create better products for customers. Never ask customers to provide correct photos, style information, or descriptions. Access a specific supplier guideline quickly in relation to a complaint. Track defective products and slow suppliers to identify faulty products. Automatedly resolve claims for items with known issues, guarantees, etc.

Enterprise VoIP is designed for large institutions and SMBs. It allows customers to Connect, Communicate and Collaborate. This enables seamless communication across channels. Phonology offers a powerful and high-quality Hosted PBX for cloud phone services. Virtual extensions of our multitenant Cloud Telephony System allow you to enjoy all of the features of large enterprise PBXs and connect your favorite applications with the telephony. Unified Communications is a solution that unifies communication and allows you to connect and collaborate on a single system. Are you worried about managing your physical and wired PRI / BRI / PSTN lines? Give your business the SIP trunks from Phonology to manage your communications without hassle.

Set the course and get a headstart with an efficient complete system. MeinTES®, the first AI-based digitization system for travel agencies, is now available. This learning software replaces traditional back-office and mid-office systems. It also offers a wider variety of services. Addresses, salutations and cost centers, communication, contact people, family members, and characteristics, GDPR, CRM Functions, finances, payments to customers. Appointments, tasks, documents and activities (communication protocol. Telephone calls, emails and so forth), recommendations (customer tree), complaints, and Travel advice. Free, integrated booking mask (CRS), price comparison, automatic customer-specific offer creation (AI/automatic monitoring), activities (phone, e-mails and offer creation, etc. ), complaints (automatic control and control by AI), traditional CRM functions, and many more.

Our patented toolbar is unique in that it includes features specifically designed for real sales and support team use cases. Multichannel features that are simple to use and maintain, with unmatched integration and automation capabilities. Built for the Cloud, proven performance and industry-leading scalability. You can choose your own VoIP providers and leverage any CRM to support your agents from anywhere via a browser, mobile phone, or handset. Global scaleability, no software or hardware to maintain, highly secure and designed to support 99.995% telco availability. Contivio makes it easy to access all standard telephony controls and more from a simple, intuitive toolbar that takes up very little screen space. Agents can now focus on customer information in your CRM and take notes, without having to switch between applications.

Qiscus allows you to engage your customers through 20+ channels from one platform. It also gives you the best customer experience. Our features allow you to convert leads, manage complaints, and market products. Multiple channels can be integrated into one dashboard: WhatsApp, Facebook and Instagram, LiveChat, LiveChat, LiveChat, LiveChat, LiveChat, LiveChat, LiveChat, LiveChat, among others. You can add a chat widget to your website or mobile apps. Get complete analytics about your customers, agents and channels. Integrate with other systems to automate and scale. Qiscus' solutions have been used by thousands of businesses to win over millions of customers. Maximize customer trust at every stage of their journey. Reduce lead leakages and slow response. Your customers will be able to connect with you on one platform. You can also manage their profiles through CRM. Answer questions, introduce your product, and segment customers with CRM and tag. Multichannel inbox provides structured and efficient support.

Total Call Center Management Solutions®. Global provider of Customer Interaction Management Solutions via Computer Telephony Integration and CRM Packages for efficient business processes. Products and services include turnkey systems for VoIP Call Centers. Our products and services are extensively used for Inbound/Outbound telephone calling, integration of computer phonephony, hardware and software applications, Interactive Voice Response and Interactive Information Systems, as well as consulting and customer relations management applications. Businesses, institutions, corporations, and other organizations can use TCMS call center solutions to increase their efficiency and reduce overheads. They also enable them to have more competitive customer interactions and be more responsive. TCMS Call Center Products make it easy to use and provide flexible and powerful call automation solutions.

The Quandis Forms Hub application (QFH), allows companies to allow third parties to securely log in, complete forms, and generate documents. A bank wanted to track customer complaints and outsource vendors to meet regulatory guidelines and audits. Although the bank had an internal process in place for handling such complaints, vendor reporting was done via email, phone, and spreadsheets. The Forms Hub allowed the bank to offer a web form to its vendors. This web form enforced the data validation that the bank required. The Forms Hub sends the bank the verified data in near-real time to their internal systems.

With the best Cloud Telephony, WhatsApp & Mobility Solutions, you can grow your digital presence & reach a larger audience. Our advanced mobility services streamline your operations and allow you to stay in touch with your team and customers. WhatsApp Solutions allows you to connect and engage with your customers easily & automate responses & notifications for efficient interaction. Manage all your voicemails, text messages & calls with our Cloud Telephony Solutions.

Leverage Fonada’s CPaaS Solutions for Smart Business Communication Cloud Contact Center Solutions Delivers comprehensive solutions for managing inbound and outbound communications. Increases operational efficiency with features like call routing, monitoring, and recording. Enhances customer support with unified communication channels and CRM integrations. Automated outbound calls, increasing agent productivity and reducing idle time. Ensures higher call connectivity with advanced dialing algorithms. Voice Solutions Voice Broadcasting/OBD: Deliver pre-recorded messages to a large audience quickly and efficiently. Virtual Number: Provide a professional appearance and manage calls seamlessly with virtual numbers. Number Masking: Protect privacy by masking the actual phone numbers during calls. Toll-Free Numbers: Enhance customer service by offering toll-free numbers for easy access. IVR Solutions: Improve customer experience with interactive voice response systems that guide callers to the right department. Click-to-Call Solution: Boost customer engagement by allowing them to connect with your business with a single click.

To design services that meet the needs and interests of your customers, harness the power of the customer voice. To drive positive change, you must understand the customer experience across all channels. Streamline customer interactions, including complaints and FOI requests. We can help you create a strategy that will transform customer and community engagement. We assist public service organizations in creating opportunities for meaningful, positive citizen engagements that result in real change in people's life. We work with a variety of organizations, including local authorities, housing associations and national transport agencies, county cop forces, government agencies and public body, education providers and the NHS. GovMetric is much more than a technology platform. We have over seventy five years of combined customer and citizen engagement experience. We are not content to be just another supplier.

Sabienzia transforms telephone telephony into intelligent communication, empowering businesses to make data-informed decisions using metrics, context and meaning as well as automated workflows. Sabienzia has more than a decade experience in cloud telephony services. She provides customer service for established companies in the travel and automotive sectors. You can quickly set up a customized cloud customer service to reach your global audience. Our goal is to create a centralized system that allows users to offer customers a more personal, meaningful, and empathic experience from anywhere. The cloud contact center solution for businesses can be set up in just minutes without the need for any installation. Use the right channels and metrics to stay in touch with your customers, remote agents, and employees.

Claims management software is perfect for customer service, complaints, and claims. Reduce claims processing time, reduce costs per claim, and manage claim loads with intelligent reporting, trend analysis, fraud detection, and intelligent reporting.

Alohaa, a cloud-based communication platform, offers omni-channel services for businesses, including Virtual Phone Numbers, IVR, Cloud Telephony and WhatsApp API. Alohaa's cloud-based infrastructure allows it to be flexible and scalable to meet the needs of a variety of businesses. The software improves communication efficiency, automates call routing and streamlines customer interactions. Alohaa offers tailored solutions for the customer service, sales and support sectors. Its user-friendly features and advanced interface make it the preferred choice for businesses looking for reliable cloud communication solutions.

Lawsyst provides a cloud-based and on-premises case management system for all sizes of legal firms in the UK. It is intuitive, reliable, and easy to use. Our clients are members of the UK Law Society and are regulated by SRA. Lawsyst does not provide a standard legal case management system. It is a platform that offers best-in-class legal billing systems in the UK. It includes a time recording module and an all-in one cloud-based practice management system for legal firms of any size. It offers a truly integrated, unified communication experience that combines real-time data from the telecom infrastructure with real-time information. Our law firm software was specifically designed for the UK justice system. Lawsyst comes with a built-in CRM (Client Relations Management) and leads management system. These features are useful, not gimmicks that many users get confused by. Lawsyst is simple with power.

SugarCRM modules, including Leads, Contacts and Accounts, can be used to make inbound and outbound calls. You can make calls via web, desktop, or mobile apps - all you need is a mic and speakers. RT Telephony can be your operator. It can manage extensions as well as phone directories. You can use the IVR setting to RT telephony to compose a welcome message, manage voice tone and configure incoming calls. You can also prompt your caller with a series of options that correspond to your custom configuration. RT Telephony does more than just one thing. It supports textual communication as well as verbal communication. You can send and receive SMS messages instantly. Sugar allows you to initiate an SMS conversation by using RT Telephony integration. You can create Campaign Templates from within RT Telephony and send your messages directly to your target list.

ActivLead is a cloud-based solution for lead management that includes a mobile app for sales on the field. It streamlines lead management by integrating cloud telephony. This enhances sales and drives business success.

The Code Enforcement app is often called Complaints and Zoning Complaints. It manages all aspects of the initial inquiry or call through to the correction or disposition. The entire process can be easily captured. This includes informal calls from staff to seek corrections, asking homeowners to cut their grass, to formal inspections, issuances of violations, notices requiring corrections, and final disposition. It can be easily modified to mirror your process. The Construction Permit Application App manages all aspects of the construction permit process, from application through plan reviews and approvals to permitting and inspection and certificate issuance. Inspector scheduling is also included. It is based on International construction codes, modified to the standards of your state, and further modified as needed.

The Lead Management System module is a comprehensive module that manages the entire lead management process. The module covers every aspect of lead management, from capture to assignment to closing. The software creates leads, assigns users, and sends email/SMS to customers. Send your website contact forms as emails to CRM Inbox. The software will automatically create leads. Forward portal leads to CRM. The software will automatically map the lead information to the CRM lead screen. Based on the source of the lead, assign leads to the sales team. The lead assignment will be sent to the sales user via SMS/Email. View the timeline and lead history, including status and updates. The timeline displays lead aging issues. CRM supports product-based sales territories and location-based sales territories. CRM can apply territory rules to user security. Attach documents relating to leads or customers. All relevant marketing material should be kept in one place.

Our products use Microsoft Dynamics 365 Power Platform to bring to light a range of powerful customer relationship management tools that are specifically tailored for the hospitality industry. Our solutions are available to all hospitality management companies, including hotels, resorts, spas, restaurants and golf courses. You can create a 360-degree profile of your customers by unifying guest engagements on a single platform. Two products are available: HotelCRM 365 CRM and Hospitality Suite CRM. HotelCRM 365 provides the ideal small footprint solution for CORE CRM features such as automated messaging and targeted email advertising. Hospitality Suite CRM includes all the core features of HotelCRM 365, as well as many additional features to help you manage your guest relationships. Hospitality Suite CRM is your management system for all guest interactions, from marketing to tracking customer complaints, amenities request, gift cards, and more.

SuperBuzz is a marketing technology company that specializes in artificial intelligence. Our new SaaS platform uses natural language processing to automate the creation of content and drive traffic. The SuperBuzz algorithm is the brainchild of a group machine learning pioneers who are committed to improving online advertising. SuperBuzz helps marketers harness the power AI to create captivating content. SuperBuzz was founded in 2018 and pioneered the natural language processing. Our AI technology analyzes more than 1 billion data points in order to produce quality content. We automate marketing to save our customers' time and energy. SuperBuzz can help you grow your audience, whether you are a seasoned marketer or you're looking for new ways of elevating your brand. SuperBuzz's AI content combinations and automation can boost your marketing campaigns by up to 50%. SuperBuzz uses AI to optimize digital marketing campaigns, and provides data to prove this.

Voyc allows regulated companies to inspect 100% of contact centre interactions using our speech analytics AI software. This software helps improve operational efficiencies and catch complaints. It also helps identify vulnerable customers and provide exceptional customer service. Voyc allows you to scale up your quality assurance efforts without additional costs or resources. It helps monitor 100% of calls, prevent multiple calls-backs, reduce formal complaints and ultimately improve customer satisfaction. You can improve the quality assurance process by reducing the number of people involved. This will allow you to train agents, collaborate more effectively, prioritize vulnerable customers and keep your focus on delivering objective assessments. We understand that managing risks at regulated companies is a daily battle. Voyc optimizes risk management by monitoring and analysing 100% contact centre interactions. This will ensure fair customer outcomes and protect your reputation.

It is powerful enough to cater to the needs of any type of restaurant, regardless of how many you have. O-Live is more that a POS. It's your central point of all your business activities, online and offline. All the technology you need in today's fast-paced world. All your locations can be managed in one system. You can make adjustments and work from a POS system that suits your needs. Software that scales with your business.

Horizon hosted phone system provides a complete business communications solution that offers a wide range of mobile and fixed telephony capabilities through an easy-to use web portal. Horizon is the best cloud telephony system on the market today. It has the most comprehensive list to support any business, regardless of its size or structure. Horizon is the best cloud phone system available today. It has the most comprehensive list to support all businesses, regardless of their size. Cavendish was the first to offer Horizon. We have extensive experience in installing, training and supporting any type of phone system. Callers can be provided with menu options to route calls using the auto attendant. Your number and preferences can be used on any phone that is enabled in your company.

CRM.io has powerful features that streamline business management. AI Agent simplifies data inputs through conversational inputs while Copilot uses AI to enhance lead enrichment and match. LinkedIn Automation allows for bulk data downloads, RPA actions and AI Cadence personalizes the follow-ups on multiple channels. Lead Enrichment verifies information such as phone numbers and emails, while AI Email Bot manages inbound emails. Tools such as Contact Management, which organizes customer data, Sales Automation, which transforms sales processes, and lead scoring, for better targeting, are essential. Sales Analytics and Deal Management optimize the pipeline tracking while the CRM Chrome Extension allows for quick lead syncing. Document Management centralizes documents for easy access. Telephony App allows voice communication and transcription with recommendations, improving overall business operations.