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Description
Chart a new course and gain an advantage with an exceptionally effective, all-inclusive system. MeinTES® is the pioneering AI-driven digitization platform tailored for travel agencies. This advanced software not only supersedes traditional mid-office and back-office solutions but also expands the array of available services. It efficiently manages addresses, salutations, cost centers, communications, contacts, family details, characteristics, GDPR compliance, CRM functionalities, financial transactions, customer payments, appointments, tasks, documentation, activities (including communication logs, phone calls, and emails), recommendations (customer tree), complaints, travel advice, and so much more. Additionally, it features a free, seamlessly integrated booking interface (CRS), travel consultations, price comparisons, and the automated generation of customer-specific travel offers through AI with continuous monitoring, alongside handling various activities (such as phone calls and email communications), managing complaints (with AI-driven vacancy checks), and offering conventional CRM capabilities. This comprehensive approach not only streamlines workflows but also enhances client interactions, making it an invaluable tool for any travel agency.
Description
STINGO provides a streamlined approach to managing potential customers, allowing you to generate and document leads while effectively engaging with both new and existing contacts, all while automating the transformation of leads into sales pipelines and facilitating the successful closure of lucrative deals. Additionally, the integrated IVR (Interactive Voice Response) Cloud Telephony feature within the CRM system allows for seamless automation and handling of customer phone interactions, utilizing a SIM-based solution that shifts your business communications to the cloud. Furthermore, STINGO is designed to cater to client needs with its automated ticketing system for complaints, ensuring that issues are organized and addressed according to specific requirements, while also offering tracking and validation of complaints through SMS and email notifications, thereby enhancing customer retention strategies and overall satisfaction. This comprehensive system not only supports businesses in managing leads and complaints but also significantly improves communication efficiency with clients.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
€9 per user
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
SF-Software
Country
Czech Republic
Website
www.meintes.net
Vendor Details
Company Name
Stingo
Country
India
Website
www.stingosales.com
Product Features
Travel Agency
Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations