Alternatives to StataPile

Create a scalable voice experience with the API that connects millions globally. With Twilio Voice, you can build unique phone call experiences with one API, to create, receive, control and monitor calls with just a few lines of code. Customize your experience the way you want by using a wide range of customization resources, such as our Voice SDK, speech recognition, Interactive Voice Response (IVR), and recording transcriptions. Whether you're looking to set up global conferencing or alerts & notifications, Twilio has the support you need for building with Voice, such as our Twilio Runtime and Studio developer tools. Find docs, code samples, and helper libraries to start building today.

Kore's AI first virtual assistants streamline and automate the customer journey via voice and digital channels. They can respond to complex questions with high accuracy and deflect them. SmartAssist is an AI-first customer experience platform. It automates inbound calls and digital interactions to increase containment and improve Net Promoter Score (NPS). BankAssist is an intelligent virtual assistant that delivers personalized, conversational banking experiences across a variety of digital and voice channels. The Kore 'no code' platform and solutions combine an AI-first conversational interface with digital UI. The platform allows enterprises to design, build, test, deploy, and maintain AI-powered virtual assistants, process advisors, and digital apps in less than 30 days. Kore's vertical and horizontal solutions are highly customizable, domain-trained, and easily deployable on a variety of digital and voice channels.

LiveHelpNow is changing the game of customer service one support solution at a time. Omnichannel support tools that will make your agents’ jobs easier and strengthen your brand! • A fully integrated customer support suite to meet all of your customer support, contact center, lead generation, and help desk needs. • All-in-one omnichannel capabilities: Live chat, SMS text-to-chat, chatbots, Facebook messenger, email/ticket management, and VoIP call management, yet your team will receive one streamlined communication history. • Tools and features include but aren’t limited to intelligent conversation routing, canned responses, KPI dashboards, contact center analytics, enterprise level reporting, conversion tracking, unified inbox, auto language translation, knowledge base management, automations and triggers, lead generation management, and more. • Thoughtfully designed so you can get the most out of your existing tools. Integrate with your CRM, CMS, knowledge base, social media channels and more. • HIPAA, ADA and PCI compliant and financial grade AES-256 bit encryption • Quick and easy installation. No setup fees or contracts. • Free 30-day trial • Free training and 24/7 support

We use realistic voices to create genuine connections with customers, resulting in better results for your business. 97% of customers won't know they're speaking with a robot powered by artificial intelligence. Over 30 neural AI voices which mimic human emotions. Call history, transcriptions & recordings in real-time. 24/7 automated inbound and outbound call management. Accurate messages to ensure perfect conversations. It can be integrated into your existing workflow in 3000+ ways. AI voice agents can be used to manage all types of calls, from sales to customer service. They are cost-effective and efficient. The most cost-effective and intelligent solution for your company. Sales teams struggle to reach all their leads quickly. With a voice agent, you can automate outbound phone calls for sales teams and close clients during telephone calls. Automated lead outreach is available 24/7 to ensure you never miss a sale opportunity. Increase conversion rates with timely and consistent follow up on every lead.

Prodigal is a pioneer of Consumer Finance Intelligence, a new category of AI software that derives actionable insights by analyzing agents' conversations with customers and patients. Collection agencies, lenders, and healthcare providers rely on Prodigal to boost profits, customer experience, and compliance by optimizing operations and quality assurance. Nearly one in five U.S. borrowers have engaged with Prodigal over more than 200 million interactions. Headquartered in Mountain View, California, Prodigal’s global team is on a mission to build the intelligence layer that powers Consumer Finance. With the backing of domain experts, technology leaders, and top investors, including Accel, Menlo Ventures, and Y-Combinator, Prodigal is poised to become the next iconic vertical SaaS company.

Wolkvox, a cloud-based call centre management software, helps businesses streamline communications across multiple web chat applications and social media channels like Telegram, WhatsApp Line, Line, Twitter, Facebook and Instagram. Organizations can manage their interactions via video calls, email, SMS, phone, and mobile devices. wolkvox allows enterprises to monitor multiple customer groups, record and analyze client interactions, and generate reports to track agent and campaign performance. It features a drag-and drop interface, simultaneous calling and Artificial Intelligence (AI-enabled speech analysis), gamification, and many other features. Administrators can also use the predictive dialer for creating custom rules for virtual agents, call routing, messages, and templates for email campaigns and SMS campaigns. Wolkvox integrates with many third-party ERP, business intelligence and CRM systems.

With Conversational AI, Natural Language Processing and Robotic Process Automation (RPA), optimize the entire conversation to improve customer service and agent productivity. An intelligent virtual assistant (IVA), an Omnichannel AI-driven intelligent virtual agent (IVA), driving customer engagement and increasing self service and automation rates across IVR and web. U-Self Serve uses Conversational AI to deflect transactional interactions from high-cost agents. Voiceprints can be used to verify the identity of agents and increase customer trust. Monitor agent ID throughout the agent shift and notify supervisors in real-time if there is an ID problem. Use AI and real-time call transcription for in-call alerts and guidance. You will see an increase in agent productivity, a decrease in time spent on ACW summaries, and an improvement in accuracy.

Video content will become more mainstream. It will be important to have the ability to quickly extract intelligence from both live and recorded footage. Machine learning algorithms are applied to video feeds to extract information that can be used to improve business outcomes. Video analysis is used in many other areas, including product marketing, patient care and transportation. Video content analysis is being used more often to transform operations and improve efficiency in these areas. Thermal cameras can be connected to video analytics software to detect movement in darkness and warn of trespassers in real-time. Security personnel can visually inspect the situation and take appropriate action. Live traffic streams can be used to identify objects and reveal possible road congestion.

Our conversational intelligence platform enables your agents to provide frictionless customer service via voice, email, or chat. Conversational AI can be integrated into your CX workflow to speed up and reduce costs and response times. Human agents can quickly resolve complex and specialized calls by having instant access to critical information and step-by instruction. To retain customers, provide personalized support and solve issues faster. Virtual assistants powered by AI reduce response times and provide quick resolutions. This drives efficiency, loyalty and growth at all stages of the customer's lifecycle. You can have dynamic, purposeful conversations with your customers around the clock. This will keep them engaged and convert prospects and visitors to qualified leads. Our virtual assistant solution can be easily integrated across social media and instant messaging channels, allowing you to connect with customers.

Observe.AI powers quality management for Contact Centers with the most accurate speech analytics. Voice AI Platform enables support teams to analyze 100% of voice calls for quality, compliance, automate agent evaluations and improve coaching. Analyze calls for 100% compliance and call quality monitoring so you don't miss a chance or risk. Automated agent evaluations allow you to evaluate agents and build trust by providing accurate data. Coaching Teams with targeted coaching is key. You need to know what training programs are most effective for achieving change.

ClinicalWave.ai, built on AWS' cloud platform, is an integrated AI platform designed for life sciences companies. It uses cutting-edge NLP to extract valuable insights and automates the redaction and extraction sensitive data from clinical documents. It is made up of: 1. ClinRedact AI - Our Redaction Product that automatically identifies and removes sensitive information from clinical documents. This product saves time and ensures data integrity. 2. ClinExtract AI - The AI Data Extraction Product that uses NLP and Machine Learning to extract relevant data from clinical documents. This product provides valuable insights and streamlines workflows. 3. ClinDICOM AI - Experience the power and features of our DICOM data extraction product. It offers targeted redaction, customizable redaction rules, intelligent context analysis, audit trail compliance and a user friendly interface.

IBM watsonx Assistant is a next-gen conversational AI solution—it that empowers a broader audience that includes non-technical business users, anyone in your organization to effortlessly build generative AI Assistants that deliver frictionless self-service experiences to customers across any device or channel, help boost employee productivity, and scale across your business. -User-friendly interface with drag-and-drop conversation builder and pre-built templates. -Out-of-the-box Large Language Models, Large Speech Models, Natural Language Processing and Understanding (NLP, NLU), and Intelligent Context Gathering, to better understand the context of each conversation in natural language. -Retrieval-augmented generation (RAG) for accurate, contextual, and up-to-date conversational answers around the clock, grounded in your company's knowledge base.

All you need to build, train, and manage voice assistants is one place. Talkie is your one-stop shop for conversational AI. It allows you to create powerful virtual agents without writing any code. It is easy to implement. Scales on demand. Our voice assistants are easy to interact with. Customers can speak at their normal pace, interrupt, or change the subject at will, much like a conversation between people. Voice assistants are able to answer repetitive queries and provide support 24 hours a day, significantly reducing your contact center costs. To improve customer service, provide zero on-hold time as well as first-call resolution. Agents can spend more time solving complex queries and providing personal support. Customers will be less frustrated if they receive the same level of service and accuracy on every call. You can create virtual agents by using a drag-and-drop interface. This allows you to quickly create agents that help customers reach their goals.

CallMiner Eureka uses Artificial Intelligence and Machine Learning to analyze every customer interaction across all channels and uncover actionable intelligence. CallMiner Eureka is constantly improving and expanding to ensure our customers have the best tools to maximize their ROI. Analytics workbench, category, scoring configuration, and discovery. Direct performance feedback via the portal for agent/supervisors. Real-time monitoring & alerting, agent next-best-action, API/message driven. Audio capture is used for speech analytics. Redaction of sensitive data and PCI from audio and transcripts. Data extraction, audio / contact / data ingestion, app development. The speech analytics data story is brought to life. Enhance customer experience Communicate with your customers using the preferred channels. Customer insights can help you power your business. Optimize results.

These responsive questionnaires are designed to deliver a personalized experience on desktop and mobile. Unstructured survey text provides customers with powerful feedback. Text Analysis Tool uses Artificial Intelligence to automatically analyze these feedbacks. This allows you to understand the most important points of the journey. Automated customer journey alerts via email or SMS will help you engage customers, employees, and managers and increase customer response times. Close the Loop Chat allows you to respond to customer satisfaction survey responses in real time. This feature allows the company and customer to interact through a chat on the platform. The customer also receives feedback via email as well as in a conversation.

Vocalizer is an enterprise-ready text to speech output engine that allows for more human-like customer interactions and less hassle than hiring voice talent. It can be difficult and costly to create audio output for IVRs and mobile apps. Nuance Vocalizer provides a custom voice that is trained on your use cases and dialogues. It speaks your language fluently just like a live agent. Vocalizer uses text-to-speech technology that is based on recurrent neural network technology. This gives you a more human-sounding voice. With natural-sounding speech and unmatched expressiveness, you can create a more engaging customer interaction and provide faster service. Automate more calls by speaking information that would normally be required of a customer service representative. Vocalizer allows you to have natural conversations with your voice using high-quality text and audio.

Arches AI offers tools to create chatbots, train custom model, and generate AI-based content, all tailored to meet your specific needs. Deploy stable diffusion models, LLMs and more. A large language model agent (LLM) is a type artificial intelligence that uses deep-learning techniques and large data sets in order to understand, summarize and predict new content. Arches AI converts your documents into 'word embeddings.' These embeddings let you search by semantic meaning rather than by exact language. This is extremely useful when trying understand unstructured text information such as textbooks or documentation. Your information is protected from hackers and other bad characters by the strict security rules. You can delete all documents on the 'Files page'.

The WhatsApp AI Agent solution from Best Brain uses sophisticated conversational AI for tailored and effective customer interaction on the widely used messaging platform. AI-driven conversations can elevate your customer service, engagement, and marketing strategies. They are authentic, adaptable and available 24/7.

Owlbot is a SAS tool that uses artificial intelligence. It's a chatbot designed for businesses to improve the way they and their employees interact. Owlbot's idea is simple, but it's powerful: companies can provide their employees or customers with a chatbot that has been trained using their own data. Owlbot can learn from any information, whether it comes from internal documents or databases, websites, or other sources. It will then use this information to provide accurate and timely answers. Owlbot's personalized, targeted approach can answer a variety of questions, and make it easier to find relevant information. This reduces the time spent searching.

If you've searched for the best AI chatbots or the best live chat software tools, you'll find that none of them can match human live chat agents. Conversation intelligence is best when a human is involved. We only use artificial intelligence to assist our agents. Any service that is managed by live chat agents who are competent and well-trained will provide the best live chat support. ChatMarshal is the best website live chat agency. ChatMarshal can turn your website into a sales and customer service tool by providing a live chat service or chatbot assistant that is managed and outsourced 24 hours a day. Our live chat operators are available to assist your website visitors. ChatMarshal can set up and manage live chats 24 hours a day for a fraction of the cost. ChatMarshal's fully managed, outsourced live chat service ensures that your chat is never interrupted and that your staff is always available.

Create an audiobook in 15 minutes. Upload your text and choose between 341 natural voices in 77 different languages. You can customize the sound to your liking and receive a completed book in any format you prefer. AI voice recording is 10 times cheaper than traditional recordings. Subscribe for 15 minutes per book. Try our service for free to experience the benefits of simple and fast book voicing using artificial intelligence. More than 1,000 titles available on different platforms! Speechki uses AI to convert text to high-quality audio. It ensures that your content is understood by a global audience with its array of languages and voice options. Speechki is the obvious choice. It reduces production costs, speeds the conversion process and produces high-quality audio. It also allows your stories to be heard in all corners of the globe, regardless of language. AI could be expanded to include editing and quality assurance, revolutionizing the entire process.

Our patented software will be the only tool that you ever need to protect sensitive documents. No need for complicated manuals or training, our intuitive redaction wizard will guide you through the redaction process. With us, you can redact documents with confidence. Our redactions do not mask redactions, which can be removed. You can easily redact documents in the cloud, without downloading or installing plugins. Import documents from services you use daily. Our AI technology makes it easy to redact documents. Our software finds confidential information and suggests that it be redacted with just a couple of clicks. We make it easy to manage your redactions, from task management, to setting up a hierarchy review process. Our cloud-based platform allows you to redact documents with colleagues simultaneously and collaborate on large redactions projects.

Unify and align management applications across business functions between the front end and back end. The unified agent desktop is widely used in contact centres. It pulls data from multiple back-end systems and makes it accessible in a unified view. This allows for faster resolution of issues, decision-making, and more first call resolutions. There is also a significant reduction in AHT. Using an integrated CRM and enterprise ticketing, all interactions can be raised instantly and assigned to the appropriate department. A collaborative operations management module that aligns the market survey and debt collections, sales automation, and call centre helpdesk with an integrable ticketing system. It integrates data from multiple sources, and provides trends and analysis. It offers comprehensive functionality for creating reports. Dashboards allow the business user to make sense of the data. These dashboards can contain both historical and current data that can be used to monitor.

Clarip, an AI-based data privacy platform that assists consumers and companies with data privacy management, is called Artificial Intelligence (Artificial Intelligence). Clarip combines machine learning, text analytics and data science to make it easier for both consumers and companies to understand what is happening and to keep track of the piling data coming from different sources and channels. Clarip uses algorithms to improve data privacy. Our cloud native architecture allows enterprises to scale seamlessly on demand. Clarip connects consumers and companies, enabling better engagement.

89% of customers are loyal to companies that have a strong omnichannel experience. For a better customer experience, brand perception, and retention rate, engage customers in real-time conversations. Customers will stay loyal if their concerns are addressed on the first attempt. This is a staggering statistic. Your agents will be empowered with a Unified Agent Workspace, productive tools, and the ability to provide a customer experience unlike any other. Agents can see the intent of customers while they type. Agents can save significant time by having a list of predetermined answers to common queries. Notes can be added to the conversation for future reference. You can quickly wrap up the conversation with wrap-up calls and classify the conversation for future reference using multiple tags. Leave no customer unattended. Keep generating leads online and offline. Maximize conversion by displaying customer's past interactions on one screen.

Custom AI chatbots can help you dig deep into your data. Corpus-X offers advanced AI-driven products, such as AI chat applications or VizGPT to visualize and analyze data dynamically. We've got your back, whether it's a semantic search, chatbots tailored for your documents, or extracting insights out of CSV data. VizGPT was designed to provide seamless data visualization. Upload your CSV data and the tool will help you generate insightful graphs, and answer data-related questions, all powered by AI. Absolutely! VizGPT can be easily integrated into different platforms. This allows you to visualize and query data wherever you are. We support a variety of data sources including website documents, Notion Pages, PDFs, Slack data and CSVs. This allows us to train your chatbot for optimal performance. Our chatbots have been designed for instantaneous interaction, ensuring that users receive accurate and timely information and enhance their experience.

Diagnose and resolve service issues quickly, accurately, and more profitably. Neuron7's AI predicts issue categories and resolution steps to help your newest team members perform as well as experienced call center agents and field service technicians. Deflect calls, increase first time resolutions, and reduce parts wastage while capturing expert knowledge. Neuron7's AI continually learns to find the best resolution paths and guide people to success quickly, despite having 1000s of agents and 1000s product configurations.

Our WhatsApp bot lets you unleash the power of AI. Our cutting-edge AI features will revolutionize communication. The AI assistant adapts to the user preferences and learns from them, allowing for a personalized experience. Integrates with WhatsApp to make it easier for users communicate and receive help. The AI assistant is available 24 hours a days, 7 days a weeks, to answer questions and offer assistance. Fully understands context and responds accordingly. Start your message by using the word image for stunning AI images. Start your message by using the word Google, and our AI will summarize what you searched for. The chatbot is a text-based artificial intelligence program that allows customers to communicate with it. It uses machine learning and natural language processing to understand and answer customer queries in real-time. It is also content aware, meaning that it can understand your messages and respond accordingly.

HCL IntelliService, an AI-based services optimization platform, transforms customer service to customer success. The platform supports many connectors that ingests data from customer relationship management, enterprise service management (ESM), emails, and document management systems across multi/hybrid clouds. The AI platform uses advanced technologies like Cognitive Search, Conversational AI Workflow Automation and Augmented Analytics in order to deliver a game-changing experience to customers while providing service agents with sophisticated analytics and tools to reduce resolution time. HCL's AI-driven platform can help you reduce the number of customer support calls and the time it takes to resolve service requests across the entire customer service lifecycle.

Nuance Conversational IPVR solves inbound phone queries using natural, human-like interactions. This encourages self-service and increases customer satisfaction. Customers can speak freely with Nuance Conversational IVR and resolve their problems as if they were talking to a live agent. Intelligent voicebots anticipate customer needs, offer personalized greetings, and change speaking styles based on the context of the conversation--resolving cases first time and freeing your agents to focus on higher value tasks. Nuance's intuitive interactive voice-response system allows you to create customized, automated voicebots that address customer queries, improve agent experience, and improve contact center results. Simple, effective self-service can speed up resolutions and increase loyalty.

StableLM: Stability AI language models StableLM builds upon our experience with open-sourcing previous language models in collaboration with EleutherAI. This nonprofit research hub. These models include GPTJ, GPTNeoX and the Pythia Suite, which were all trained on The Pile dataset. Cerebras GPT and Dolly-2 are two recent open-source models that continue to build upon these efforts. StableLM was trained on a new dataset that is three times bigger than The Pile and contains 1.5 trillion tokens. We will provide more details about the dataset at a later date. StableLM's richness allows it to perform well in conversational and coding challenges, despite the small size of its dataset (3-7 billion parameters, compared to GPT-3's 175 billion). The development of Stable LM 3B broadens the range of applications that are viable on the edge or on home PCs. This means that individuals and companies can now develop cutting-edge technologies with strong conversational capabilities – like creative writing assistance – while keeping costs low and performance high.

Payemoji is a Conversational Commerce Service that we cofounded in 2021. We solve the problem that businesses today struggle to effectively engage their customers e.g. SMS = Fraud; Email = Junk; Voice = Calls Screened; Apps = Download/Muted Notifications. WhatsApp Business Messaging Apps is our solution to help businesses engage with customers in a personalized, interactive and secure way. We sell our services to Enterprises based on three main use-cases where we automate any customer journey by integrating IT systems. • Personalized, interactive and secure notifications: Complementing SMS and Email notifications, i.e. business tick vs. spam & fraud. • Conversational Sales: Open a dialogue with your customer by opening an email with 98% open rates, 45-60% click through rate and 4X conversion. • Conversational Support: Support your customers wherever they chat with friends and other customers. No more waiting for a webchat

SmartAction combines the best-of-breed technologies with services to deliver conversational AI as an entirely managed experience. We have more than 100 customer deployments and know a lot about automating conversations that drive engagement. You shouldn't trust your CX to anyone less. It's easy to build and manage a virtual agent. We do it all for your convenience. The SmartAction CX team will support you at every stage of the conversational AI journey, including the design, implementation and continuous optimization. SmartAction tailors each customer interaction to ensure the best natural language understanding (NLU), and achieves the highest accuracy. This allows our intelligent virtual agents perform at the same level as live agents, sometimes even better.

The world's first autonomous contact centre that uses voice AI to bring an unmatched customer experience and a high level of flexibility. With flexible, natural-sounding AI-powered conversations, customers can solve their problems over the phone. They are able to accurately identify customer intent and provide fast resolutions. With 24/7 service available 24/7, you can answer every call instantly and reduce hold times. You can scale customer service without incurring huge costs, training new agents, offshoring or planning for seasonal fluctuations. Reduce your customer service costs dramatically. You only pay for what is needed, and you don't have to commit to additional capacity. You can track customer satisfaction, track average handling time, and uncover new trends such as competitor mentions, defective product, and upsell opportunities to better serve customers than ever before.

Marsview APIs have been trusted by thousands of developers and CX team members who integrate conversation intelligence in voice, chat, and video applications. Together, we can change the future of digital conversation. Let's work together to move your company forward by leading innovation to provide world-class conversational analytics and intelligence to our customers. Intelligent virtual agents can perform tasks and answer questions in a human-like manner. Automatically detect intents for in-call assistance, onscreen actions, call disposition, call disposition, and summary call notes. Automatedly generate actionable insights from 100% customer interactions across all channels. Marsview's complete suite of language, speech and vision APIs allows you to quickly deploy customized AI solutions at large scale with high confidence. Return the best possible matching answers to your questions or the next most effective actions.

A platform that is multilingual, scalable and device-independent is essential for the delivery of conversational AI applications that grow with your business. It can seamlessly integrate with third-party applications and back end systems, and support enterprise-level call volumes and text volumes. It is also easy to use. CSG Conversational AI creates more personal and engaging customer experiences. Create a variety of conversational interfaces quickly. You can build once and deploy across multiple languages and on multiple channels. Natural language allows customers to interact with technology in a natural way. Customers can speak or type the way they would normally, instead of responding to prompts. Customers can connect with you through multiple channels, speeding up resolution time, improving brand experience, and creating loyalty.

The integrated design of CRM CDP and MA, based on innovative technologies like Cloud-Native and AI-Agents, is adopted to assist brands in building Omni-channel consumer operations capabilities. Automate interactive conversations with AI Call, WhatsApp Messenger and EDM for your brand. Integrate localized systems for data collection across omni-channel. Brand One ID is a result of a big data analysis and AI algorithm. Create 360-degree customer profiles and customer labels.

NeoSound Intelligence, an AI tech company, transforms emotions into actionable insight to create a world where there are better conversations between consumers and businesses. We aim to improve all conversations between consumers and companies. We provide AI-powered speech analytics tools that help call center companies optimize customer communication. Turn calls into revenues Listening to customer calls automatically optimizes customer communication. NeoSound tools transform phone conversations into actionable insights that improve customer communication. NeoSound tools go beyond speech-to-text translation. Smart algorithms can also analyze intonation and acoustics. The machine listens to what people say and not just what they say. Our machines are trained to address the specific needs of your company. NeoSound combines speech-to-text semantic analysis and acoustic analysis to analyze intonation.

Advanced AI and machine learning solutions are used to solve business problems in the public and private sectors. Automates answering a large number of questions (over 100). The chatbot maximizes FCR (first contact resolution). It detects sales opportunities 24 hours a day and autopilots them. It anticipates customer needs by answering all questions it has answered. It will also direct others. It automates some of the calls by answering the simple ones. Routes customers to the right agents. This reduces the abandoned rate by nearly 0. It detects sales opportunities 24 hours a day, empowers your reps, and reduces the average handling times. Machine learning is used by telecom operators to increase customer satisfaction and network reliability. Telecoms can benefit from process analysis, predictive modelling, fraud detection, dynamic resource allocation, and churn prediction.

With our flexible and scalable solutions, our customers find new ways to reduce call center costs, maximize revenue, minimize compliance risk, and increase revenue. We transform unstructured call data using AI, Natural Language Processing, Intelligence Tools and other tools for analysis. Every sales, service, and marketing conversation can help you make better business decisions. Voice Analytics software allows you to transcribe calls from contact centers and organize the data to gain actionable insights. Natural language processing (NLP) is used to automatically transcribe recordings. Our industry-leading query tool allows you to analyze, inspect, and categorize calls. Redact sensitive data PCI / PII from audio and transcript automatically. Includes 40 paralinguistic metrics like silence, overtalk and dynamism & emotion. Machine learning can detect and predict complex behavior with high accuracy. For a complete view of customer interactions, analyze chat, email and CRM data.

Today, improving customer and employee experiences is at the heart of all strategies. It is crucial to use all technological support to solve customer and employee problems quickly and effectively. Chatbot is a rule-based or artificial intelligence-supported advanced conversational robot that simulates human conversations through digital messaging and can make real conversations for various purposes such as getting information and taking action on a subject. Chatbots that are rule-based provide rule-based messaging and short, automated responses to standard questions. They can be used to optimize notification processes through the simple exchange of information and requests. Artificial intelligence (AI)-supported chatbots, on the other hand provide personalized messaging based upon data and information from all systems and channels. They are used to improve resource efficiency and speed up response times.

AutoCaption is a caption/subtitle creator that offers automatic transcription, animated emojis, and other features for videos on Instagram TikTok, YouTube, etc. Artificial intelligence technology saves users hours in editing time. Users can easily create subtitles and customize them with animations, fonts and colors. AutoCaption allows you to add emojis automatically with just one click. You can also customize their size and animations. The tool supports 56 languages and gives users a variety of options when creating subtitles. It offers templates that are ready to use, but also allows you to create custom templates in order for you to save your own settings. AutoCaption has been optimized for vertical content. Its resolution is 1080x1920, and its frame rate is 60 FPS.

OptiTalk is a bot/software agent that can perform tasks based on questions or commands. These Intelligent Virtual Assistants or Intelligent Personal Assistants can be programmed for efficient handling of primary communication, queries or problem resolution. OptiTalk can understand human speech/text and respond with synthesized voice/chat messages. Our bots are constantly improving with features like machine learning, natural-language processing, and deep-learning. They can analyze, predict and provide virtual assistance similar to human responses in real-time. Can provide contextual virtual support for cognitive issue resolution, and assisted purchasing. Our Interview bots can mimic human-led interviews along with automated scoring and recordings of sessions for review/playback.

Conversational VoiceBots for Calls and Websites. Our AI Voice Suite empowers companies to use AI VoiceBots over their website or phone channel to connect, qualifie and engage their leads and customers through highly-personalized voice conversations. Scale personal conversations. VoiceBots make high-touch, intelligent phone calls to customers and leads who are interested in hearing more from you. Your Sales, Marketing, Logistics, Customer Support and Sales teams can be more effective in providing a pleasant and high-touch experience for customers and leads. VoiceBots allow you to have voice conversations with customers and leads in an automated manner. Qualify website visitors and live transfer high-level prospects to sales team. Your sales reps can schedule demos and meetings with interested leads to their calendars. Voice commands allow you to navigate or search information on your website.

Pickle was enshrined in 2020 and set out to create a platform that allows companies of all sizes to understand their customers and strengthen their relationships. Pickle can transcribe any audio format to text with high fidelity. It also provides a search database that allows you to quickly find any call. The conversation is then analyzed and summarized for easy understanding. Your best conversations will improve customer experience and sales performance. Pickle, powered by artificial intelligence helps you refine your sales process by uncovering blindspots and turning conversations into actionable insights. We show you how to duplicate the best sales reps to create an army superhuman customer service and sales pros. Visit www.pickleai.com to learn more about Pickle

Aivo has been solving the main problems of companies in customer service and growth since 2012 using omnichannel solutions powered with Artificial Intelligence. The company provides easy-to-use solutions that improve customer experience and is focused on giving people back their time. Aivo has 7 offices in North America, South America, Europe and Asia, as well as presence in 22 other countries.

Contact Centers such as yours can use our Quality Assurance Platform to improve customer, agent, and user experience in order to thrive. We'll give you personalized recommendations on how to improve your QA. Unifying customer feedback, performance data, and text analytics will help you quickly identify the conversations that need your attention. Integrate and fetch conversations, survey data, and performance data into the best connected QA and improvement platform. To highlight compliance and CX issues, auto-score 100% of chats, emails, and calls. Create your own signals and filters and send them to your QA team for root-cause analysis and deep dive evaluation.

Agent.ai enables you to harness the power and potential of Artificial Intelligence to improve customer care. Agent.ai is a robust, affordable enterprise-grade customer service platform that makes customer service automation possible. Agent.ai provides a wide range tools to increase efficiency and customer service experience. These include inbox and queue management and customer segmentation. Multi-channel communication, advanced dashboards, repots and unlimited agent seats.

Enterprises can now use an AI Voice assistant to facilitate customer interaction channels in many languages. Intelligent Voice Assistant powered with conversational AI. To enhance customer experience, go beyond IVR and drive natural conversations. Our AI Voice Assistant learns from every conversation. Our AI Voice Assistant can be deployed to understand the intent of your customer and automate sales, marketing, and customer service. Our AI Voice Assistant can accurately understand your client's needs. It provides prompt answers and correct directions to customers, making them feel valued. The AI Voice Assistant is always aware of customer interactions. It can understand the context, history and preferences of customers to provide a personalized customer experience. Reduce response time and perform repetitive tasks. Customers can communicate with you faster, easier, and more efficiently, all while being available 24 hours a day. Your agents can now focus on solving complex problems and increasing revenue.

Your customer will be helped in a smart way through their preferred digital channel. Automate your customer relationship, create personalized conversations using artificial intelligence and increase your digital results. No matter what your business segment is, there are solutions that will improve your customers' digital experience. Explore all integration options and implement solutions for different departments within your company. Chat with your customer via the main digital channels such as WhatsApp to improve your conversation rates. Your customer will be delighted with your quick and efficient service via their preferred platform. You can make the purchase process shorter by having one conversation thread. This will avoid your customer having to go through multiple channels. You can access strategic data from conversations on WhatsApp and other points. You can have clearer and more intimate conversations with employees using the apps they use every day.