Interactions Trustera Description
The only solution that guarantees PCI compliance in real-time without affecting the customer experience. Interactions Trustera functions instantly to safeguard both employees and customers by preventing contact center agents from accessing payment card information (PCI). Utilizing advanced AI technology, Interactions Trustera predicts and conceals sensitive information that may be mentioned or exchanged during interactions between agents and clients. This platform ensures that agents, whether working remotely or on-site, maintain PCI compliance while providing exceptional service. It stands out as the world’s sole platform for real-time, audio-sensitive information redaction. With the capability to protect agents in any location, customers can rest assured that their data is secure. Additionally, this innovative system helps diminish the risks and fraud associated with handling PCI data across voice and digital channels, ensuring secure PCI data capture with no interruptions to the customer experience. Ultimately, Trustera offers a comprehensive solution that enhances both security and service quality.
Interactions Trustera Alternatives
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Company Details
Company:
Interactions
Year Founded:
2004
Headquarters:
United States
Website:
www.interactions.com/products/trustera/
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Product Details
Platforms
Web-Based
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Online Support
Interactions Trustera Features and Options
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