• Name: Abderazak A.
    Job Title: Software Engineer
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    The best platform to buy online phone numbers anywhere in the globe for your business.

    Date: Oct 02 2023

    Summary: I searched a lot to buy a phone number online where I can receive SMS and make calls. Sincerely, I had a bad experience with a lot of services. Until I found SONETEL, I chatted with their support team, I confirmed that I can use their service without any restriction. So I signed up easily, then I confirmed my identity and billing address in the same day. Finally, II bought my favorite phone number and still use it for my business. thank you SONETEL. Your are the best.

    Positive: Ease sign up.
    Ease to use.
    Available support team with the good assistance.
    Affordable prices.
    Free chat for your website.
    Receive Chat notifications on your email.
    Unlimited phone numbers purchase, anywhere in the glob.
    Receive SMS on your email.
    Nice mobile app with the best accessibility.

    Negative: Need to confirm your identity with ID document.
    Need to confirm your belling address with a real invoice.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Senior Entrepreneur
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Amazing all the way!

    Edited: Sep 29 2023

    Summary: Great! Nice excellent every aspect, incredible helpful! Super happy about it, amazing experience as well. Would highly recommend!!!

    Positive: Excellent in every aspect, incredible helpful! Super happy about it, amazing experience as well. Would highly recommend!!!

    Negative: N/A.

    Read More...
  • Name: Nga Q.
    Job Title: CFO
    Length of product use: 1-2 Years
    Used How Often?: Monthly
    Role: Deployment
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Quick support and good services

    Date: Sep 27 2023

    Summary: - Quick response even via email
    - Good service and stable
    - Better price than others such as CallHippo

    Positive: - Quick response even via email
    - Good service and stable
    - Better price than others such as CallHippo

    Negative: No chat, just email support. It would be better if you guys could support us through WhatsApp.

    Read More...
  • Name: Orith L.
    Job Title: QA Manager
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Excellent product and service

    Date: Sep 19 2023

    Summary: I was surprised to the better from an excellent mobile number that connected me with Israeli banks to receive sms codes to my mail. The communication became straight forward and smooth to connect with Israeli numbers. I recommend Sonetel to anyone who need a local Israeli number abroad.

    Positive: The product of Sonetel granted me an Israeli phone number while I am abroad and need to use local sim while not enabling communication with mobiles in Israel.
    I was surprised to the better from an excellent mobile number that connected me with Israeli banks to receive sms codes to my mail. The communication became straight forward and smooth to connect with Israeli numbers. I recommend Sonetel to anyone who need a local Israeli number abroad.

    Negative: No cons. There were really no cons. The only problem that I faces was when I changed sim the number became not functional. And it was fixed by Sonetel Support that switched the base numbers.

    After I told Sonetel the new number they were able to resume my connection.

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  • Name: Ani P.
    Job Title: Producer
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Prompt customer service

    Date: Sep 19 2023

    Summary: It would be helpful to see some kind of banner when you login once you have no remaining funds on the account and need to reload. I didn’t figure it out until someone tried to phone me and the call didn’t connect.

    Positive: I received a call the next business day to help troubleshoot my issue as well as email follow up which I appreciated.

    Negative: I don’t find the website to be very intuitive.

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  • Name: Pooja G.
    Job Title: Lead QA
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 20,000 or More
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Exceptional Call Management for My International Business

    Date: Sep 18 2023

    Summary: Best app to use for international calls access. Money's worth and not many cons. Even the connectivity is very good.

    Positive: I have been using Sonetel for my business to receive calls from Canada, and I am thoroughly impressed with the app's performance and features. Sonetel has truly transformed the way I manage calls and communicate with my Canadian clients.
    Here's why I love it:

    Reliable Call Reception: Sonetel ensures that I never miss an important call from my clients in Canada. The call quality is consistently excellent, making it easy to maintain clear and professional communication.

    International Reach: The app's capability to handle calls from around the world is a game-changer for my business.I can seamlessly connect with clients and partners globally.

    User-Friendly Interface: The user interface of the Sonetel app is intuitive and easy to navigate. I didn't need to spend much time learning how to use it, which is a huge plus for busy professionals.

    Call Management Tools: Sonetel provides robust call management tools, including call recording, voicemail, call forwarding, and call analytics. These features have significantly improved my ability to handle client inquiries and track call data.

    Affordable Pricing: Sonetel offers competitive pricing plans that are suitable for businesses of all sizes. The value I get from this service far exceeds the cost.

    Exceptional Customer Support: Whenever I've had questions or needed assistance, the Sonetel customer support team has been incredibly responsive and helpful. Their commitment to customer satisfaction is evident.

    Mobile and Web Integration: The app seamlessly integrates with both mobile and web platforms, allowing me to stay connected on the go or from my office.

    Scalability: As my business has grown, Sonetel has effortlessly scaled with me. I can add new lines or features as needed, ensuring that my communication needs are always met.

    Overall, Sonetel has become an indispensable tool for my business operations, especially for managing calls from Canada. It has simplified international communication, enhanced my professional image, and contributed to the growth of my company. I wholeheartedly recommend Sonetel to any business looking for a reliable and feature-rich solution for managing calls from Canada or anywhere else in the world.

    Sonetel has made a positive impact on my business, and I'm sure it can do the same for yours. Give it a try; you won't be disappointed!

    Feel free to personalize this review further based on your specific experiences and preferences with the Sonetel app. Sharing your positive experiences can help other users make informed decisions, and it also provides valuable feedback to the developers.

    Negative: No cons found till now. Maybe the app UI can be made more user friendly with alignments and fonts.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Private
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Impressive Communication Solution

    Date: Sep 06 2023

    Summary: Sonetel has proven to be a reliable and cost-effective communication solution for our business. The features, affordability, and excellent call quality make it a top choice for startups and small businesses. The global reach of Sonetel has allowed us to foreign phone numbers at a local cost.

    Positive: Cost-Efficient: The affordability of Sonetel's services is a major plus, especially for small businesses and startups. The competitive pricing ensures you get value for your money.

    Call Quality: Crystal-clear voice quality ensures that business calls are professional and reliable, without any disruptions or static.

    International Reach: Sonetel's global reach is a standout feature, allowing businesses to connect with customers.

    Negative: User interface- this can be improved with simple solutions for phone number, recharge etc.

    Read More...
  • Name: Essy S.
    Job Title: Manager
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great service

    Date: Aug 31 2023

    Summary: Whenever i have an issue they will be with me until i find the right solution and then they fix my problem and go.

    Positive: They are professional and great in helping each and everyone as their needs. 

    They solve my issues.

    Negative: As of now i have no bad experience with this company.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Admin
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Very good service provider

    Date: Aug 28 2023

    Summary: Very good experience overall, good support too. You can easily supervise everything through the admin panel.

    Positive: Easily activate a local phone number, easily configure your call forwarding, good support in case of an issue.

    Negative: To be honest, nothing that I can think of right now.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: CEO
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Everything is perfect

    Date: Aug 24 2023

    Summary: Amazing support and quality of calls and easy to use I love using Sonetel every day and I enjoy how easy it is.

    Positive: Amazing support and quality of calls and easy to use I love using Sonetel every day and I enjoy how easy it is.

    Negative: Nothing everything is perfect it the best provider to select.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: CEO
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Overall the Service Functions Very Well

    Date: Aug 23 2023

    Summary: Very easy to use app. Overall the service is very legitimate and functions well. Prices are reasonable.

    Positive: Very easy to use app. Overall the service is very legitimate and functions well. Prices are reasonable.

    Negative: Needs to set up in a company name. Requires documents to be submitted.

    Read More...
  • Name: Jean S.
    Job Title: Founder
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Sonetel First Contact

    Date: Aug 22 2023

    Summary: The overall experience is that it was easy to set things up with the needed features and the pricing that I found appropriate.

    Positive: I looked at many competitors before choosing Sonetel based on:
    - the different plans and their progressivity
    - the ability to do quick tests of the features I needed
    - the friendliness of the UI to form out the team, the different numbers needed and the administration flexibility provided by the service
    - the fair value of the pricing
    - the interaction of the support

    Negative: None so far. I have just started using the service and everything has worked as expected.

    Read More...
  • Name: Steve H.
    Job Title: Manager
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Good forwarding service

    Date: Aug 16 2023

    Summary: Not used it yet, but the interface looks simple. easy to use. the price is okay comparing to others, the quality I don't test yet need verify everything.. it's not easy at beginning.

    Positive: Not used it yet, but the interface looks simple. easy to use. the price is okay comparing to others, the quality I don't test yet.

    Negative: Need verify everything.. it's not easy at beginning.

    Read More...
  • Name: Kateryna C.
    Job Title: Software engineer
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Feedback after using account for 6 months

    Date: Aug 16 2023

    Summary: I recommend you to make a video tutorial on YouTube, and leave a channel link on the site. It is cheaper than hire agents for live chat.

    Positive: - Fast service
    The Sonetel provide phone number with less than 8 hours. It is very comfortable. Nowadays speed is very important to make a business. I have used other services before, but they provide phone number with delay 1-2 days.

    - Verification process
    Verification is easy to pass, even more when I needed a new phone number I was able to get it without additional verification.

    - SMS/call
    Good connection + SMS were delivered very fast.

    Negative: Start
    It is a bit difficult on the start. I haven't seen tutorial how to get SMS from services or friends.

    Support
    There is no live chat support. Sometimes I need to wait 12-24h for reply.

    Read More...
  • Name: Onesmus M.
    Job Title: Freelance Writer
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    The best virtual phone number provider

    Date: Aug 15 2023

    Summary: Sonetel is a superb site to use. Their quality of call and cost make them affordable and efficient. Their support staff is also ready to assist you ASAP.

    Positive: Ease of use.
    Fast verification of documents.
    Variety of numbers available.
    Highly responsive staff.

    Negative: The fact that most numbers don't have SMS receiving capabilities.

    Read More...