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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Very pleased with this service!!! Date: Oct 04 2024
Summary: I am very pleased with the service! The support responds quickly and basically everything is done conveniently and understandably.
Positive: You can quickly get a phone number from any country!!! Very convenient.
I am very pleased with the service! The support responds quickly and basically everything is done conveniently and understandably.Negative: I didn't find one like that.
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the service works very well. -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Fast set up Date: Sep 14 2024
Summary: I did that that it was a fast set and the customer service was good. I need to to more testing on my new number.
Positive: At the beginning I was skeptical but it worked. My number is up and running already and I did like the customer support.
Negative: Everything works good, but I’ll do more testing on my new number.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Sonetel support is awesome Date: Sep 05 2024
Summary: Shazia from Sonetel guided me through the time to understand how Sonetel works. Her reactivity and clarity are the reason for my 5 stars notation. I had never used a Virtual Phone number before.
I can say now that Sonetel is a Swedish company that is listed and trustworthy.Positive: Sonetel support is awesome: reactive, clear, precise.
I needed a Canadian number for banks and business purposes, but did not need to pay the full incumbent Telco price as my European Phone works fine in Canada. I researched the Virtual Phone competition market.
Sonetel offers the best value. Incomparable pricing.Negative: I had never used a Virtual Phone number before, so getting used to the Sonetel system and the different payment schemes took me some time.
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Also, as I had no prior knowledge or brand recognition of Sonetel, I was always wary of being involved with a legitimate company. I have been a victim of Internet abuse, and I have a high level of sensitivity; obviously, Sonetel is legit. -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Fast and Easy Date: Aug 21 2024
Summary: Only one word.... EASY
Positive: Easy and fast service.
Negative: Didn't find any cons yet ; )
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Sonetel Service Date: Jul 26 2024
Summary: It has several automatic reminders and good technical assistance. Very good service. The webpage is very easy to use.
Positive: Simple to use, very effective and good service. It has several automatic reminders and good technical assistance.
Negative: What we would suggest for improvement would be the call prices, which could be adjusted.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Sonetel is a great solution Edited: Jun 05 2024
Summary: Before Sonetel, I worked with a few competitors, and I am now very satisfied by them. If you hesitate between several companies, start to use Sonetel first, as you'll get a great value for an honest price!
Positive: 1. The interface of Sonetel is very easy to use
2. The good value I got for this price
3. The stability of the service
4. They have a good and responsive supportNegative: Everything is good, except maybe that the SMS are not always supported, as it depends on the country, provider etc.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Product quality Edited: May 18 2024
Summary: I am very much impressed and i would always recommend Sonetel to business associate as it give room for easy connectivity to clients.
Positive: The app is user friendly, the call connection is standard and the customer service is top notch. Sonetel is the future to virtual numbers.
Negative: Pricing is a bit on the high side and more payments options like bitcoin should be added.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Good customer service Date: Apr 09 2024
Summary: Overall a good product, and a good team managing it. Once they figure out your requests they do the best in helping you out and satisfy your needs.
Positive: My issues were solved once I contacted the customer service team. Activating the numbers are a challenge with local demands of ids, proof of residence and so on, but they take their time and guide you through the process.
Negative: Maybe more user friendly on the dashboard center.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Good Customer Support Edited: Mar 06 2024
Summary: Currently satisfied with their services. The customer support is exceptional. AI features provide extra benefits.
Positive: We've been using their service for a couple of months now, and it has been excellent. Highly recommend it.
Negative: UI needs to be improved along with the additional AI features.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Excellent Date: Feb 20 2024
Summary: Great platform.
Positive: Easy to purchase the phone from any country.
Negative: I'd like use Sonetel standalone application.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Super Helpful Date: Jan 17 2024
Summary: Great solution! It helps my online business a lot, especially when the setup is so simple and user friendly.
Positive: Getting a local number is great when you work from all over the world.
The voicemail setup is simple, I added my own voice message and get an email notification when someone leaves a message.Negative: I wish it could send text messages with this service, although I've read it's been worked on so hopefully soon.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Fast and easy solution for your numbers problem Date: Jan 17 2024
Summary: I've used a lot of DID services but Sonetel is the top 3 for me, purchase the number, set up the destination, and you're good to go.
Positive: Easy to set up, affordable, fast compliance support.
Negative: Nothing so far, you can find almost every DIDs you need.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
5 stars easily earned. Edited: Dec 30 2023
Summary: I came across this company by chance, because I was looking for a virtual mobile number. While surfing the internet I clicked on their concept. I first created an account as a test and everything went smoothly. The internet is full of these services that are disappointing. But Sonetel is the big difference here and is not expensive. 5 stars easily earned. Happy New Year and keep up the good work.
Positive: Fast and clear service.
Cheap solution.
Not too much administrative redundancy.
High quality value.
Friendly and prompt customer service.
etc...Negative: If you don't experience any disadvantages or negatives, it is impossible to add them, hence this text with appreciation.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
My Review Date: Dec 29 2023
Summary: I'm well peace with your service and i recommend it to everyone to give a try. Am sure a trial will convince you as well.
Positive: I tried this service and I'm well certified. Very clear service and it's affordable with excellent customer services.
Negative: I didn't have any complaints about the services provided.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Amazing Customer Support Date: Dec 25 2023
Summary: It was all good dealing with their support individuals. They guided me how to setup the phone lines and made sure I don't come across any issues.
Very helpful.Positive: Customer Support.
Time Keeping.
Honest Replies.
Nice Layout Of Portal.
Detailed Features.
Low pricing.
Overall good services they are offering.Negative: Would have been nice if they had a wallboard of the stats in the portal.
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