• Name: Anonymous (Verified)
    Job Title: Admin
    Length of product use: 6-12 Months
    Used How Often?: Monthly
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Very pleased with this service!!!

    Date: Oct 04 2024

    Summary: I am very pleased with the service! The support responds quickly and basically everything is done conveniently and understandably.

    Positive: You can quickly get a phone number from any country!!! Very convenient.
    I am very pleased with the service! The support responds quickly and basically everything is done conveniently and understandably.

    Negative: I didn't find one like that.
    the service works very well.

    Read More...
  • Name: Dulce A.
    Job Title: Project manager
    Length of product use: Free Trial
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Fast set up

    Date: Sep 14 2024

    Summary: I did that that it was a fast set and the customer service was good. I need to to more testing on my new number.

    Positive: At the beginning I was skeptical but it worked. My number is up and running already and I did like the customer support.

    Negative: Everything works good, but I’ll do more testing on my new number.

    Read More...
  • Name: Karamel I.
    Job Title: Real Estate
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Sonetel support is awesome

    Date: Sep 05 2024

    Summary: Shazia from Sonetel guided me through the time to understand how Sonetel works. Her reactivity and clarity are the reason for my 5 stars notation. I had never used a Virtual Phone number before.

    I can say now that Sonetel is a Swedish company that is listed and trustworthy.

    Positive: Sonetel support is awesome: reactive, clear, precise.

    I needed a Canadian number for banks and business purposes, but did not need to pay the full incumbent Telco price as my European Phone works fine in Canada. I researched the Virtual Phone competition market.

    Sonetel offers the best value. Incomparable pricing.

    Negative: I had never used a Virtual Phone number before, so getting used to the Sonetel system and the different payment schemes took me some time.

    Also, as I had no prior knowledge or brand recognition of Sonetel, I was always wary of being involved with a legitimate company. I have been a victim of Internet abuse, and I have a high level of sensitivity; obviously, Sonetel is legit.

    Read More...
  • Name: Dom C.
    Job Title: Manager
    Length of product use: 2+ Years
    Used How Often?: Yearly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Fast and Easy

    Date: Aug 21 2024

    Summary: Only one word.... EASY

    Positive: Easy and fast service.

    Negative: Didn't find any cons yet ; )

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Accounts Manager
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Sonetel Service

    Date: Jul 26 2024

    Summary: It has several automatic reminders and good technical assistance. Very good service. The webpage is very easy to use.

    Positive: Simple to use, very effective and good service. It has several automatic reminders and good technical assistance.

    Negative: What we would suggest for improvement would be the call prices, which could be adjusted.

    Read More...
  • Name: Rafi Z.
    Job Title: CEO
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Sonetel is a great solution

    Edited: Jun 05 2024

    Summary: Before Sonetel, I worked with a few competitors, and I am now very satisfied by them. If you hesitate between several companies, start to use Sonetel first, as you'll get a great value for an honest price!

    Positive: 1. The interface of Sonetel is very easy to use
    2. The good value I got for this price
    3. The stability of the service
    4. They have a good and responsive support

    Negative: Everything is good, except maybe that the SMS are not always supported, as it depends on the country, provider etc.

    Read More...
  • Name: William S.
    Job Title: Director
    Length of product use: 6-12 Months
    Used How Often?: Monthly
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Product quality

    Edited: May 18 2024

    Summary: I am very much impressed and i would always recommend Sonetel to business associate as it give room for easy connectivity to clients.

    Positive: The app is user friendly, the call connection is standard and the customer service is top notch. Sonetel is the future to virtual numbers.

    Negative: Pricing is a bit on the high side and more payments options like bitcoin should be added.

    Read More...
  • Name: Juan C.
    Job Title: CFO
    Length of product use: 2+ Years
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Good customer service

    Date: Apr 09 2024

    Summary: Overall a good product, and a good team managing it. Once they figure out your requests they do the best in helping you out and satisfy your needs.

    Positive: My issues were solved once I contacted the customer service team. Activating the numbers are a challenge with local demands of ids, proof of residence and so on, but they take their time and guide you through the process.

    Negative: Maybe more user friendly on the dashboard center.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: IT Consultant
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Good Customer Support

    Edited: Mar 06 2024

    Summary: Currently satisfied with their services. The customer support is exceptional. AI features provide extra benefits.

    Positive: We've been using their service for a couple of months now, and it has been excellent. Highly recommend it.

    Negative: UI needs to be improved along with the additional AI features.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Software engineer
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Excellent

    Date: Feb 20 2024

    Summary: Great platform.

    Positive: Easy to purchase the phone from any country.

    Negative: I'd like use Sonetel standalone application.

    Read More...
  • Name: Tom B.
    Job Title: CEO
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Super Helpful

    Date: Jan 17 2024

    Summary: Great solution! It helps my online business a lot, especially when the setup is so simple and user friendly.

    Positive: Getting a local number is great when you work from all over the world.
    The voicemail setup is simple, I added my own voice message and get an email notification when someone leaves a message.

    Negative: I wish it could send text messages with this service, although I've read it's been worked on so hopefully soon.

    Read More...
  • Name: Tiga A.
    Job Title: Technical Supervisor
    Length of product use: 6-12 Months
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Fast and easy solution for your numbers problem

    Date: Jan 17 2024

    Summary: I've used a lot of DID services but Sonetel is the top 3 for me, purchase the number, set up the destination, and you're good to go.

    Positive: Easy to set up, affordable, fast compliance support.

    Negative: Nothing so far, you can find almost every DIDs you need.

    Read More...
  • Name: Ronny V.
    Job Title: DJ
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    5 stars easily earned.

    Edited: Dec 30 2023

    Summary: I came across this company by chance, because I was looking for a virtual mobile number. While surfing the internet I clicked on their concept. I first created an account as a test and everything went smoothly. The internet is full of these services that are disappointing. But Sonetel is the big difference here and is not expensive. 5 stars easily earned. Happy New Year and keep up the good work.

    Positive: Fast and clear service.
    Cheap solution.
    Not too much administrative redundancy.
    High quality value.
    Friendly and prompt customer service.
    etc...

    Negative: If you don't experience any disadvantages or negatives, it is impossible to add them, hence this text with appreciation.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Self Service
    Length of product use: Less than 6 months
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    My Review

    Date: Dec 29 2023

    Summary: I'm well peace with your service and i recommend it to everyone to give a try. Am sure a trial will convince you as well.

    Positive: I tried this service and I'm well certified. Very clear service and it's affordable with excellent customer services.

    Negative: I didn't have any complaints about the services provided.

    Read More...
  • Name: MohibUl H.
    Job Title: GM
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Amazing Customer Support

    Date: Dec 25 2023

    Summary: It was all good dealing with their support individuals. They guided me how to setup the phone lines and made sure I don't come across any issues.

    Very helpful.

    Positive: Customer Support.
    Time Keeping.
    Honest Replies.
    Nice Layout Of Portal.
    Detailed Features.
    Low pricing.
    Overall good services they are offering.

    Negative: Would have been nice if they had a wallboard of the stats in the portal.

    Read More...