• Name: Tobias F.
    Job Title: Owner
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: Deployment
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great software and support

    Date: Oct 24 2024

    Summary: We just use it to have a phone number in Europe and have the calls forwarded to us outside the EU and it works great.

    Positive: Easy to set up
    Free plan works great if you do sporadic use of the number.
    Easy to refill either by CC or by PayPal

    Negative: Nothing really, We use only the basic plan since many years now and it works very well for us.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: CEO
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Sonetel Virtual Sim review

    Date: Oct 24 2024

    Summary: Good Experience so far. I would recommend it for anyone who wants to get virtual number for international calls.

    Positive: Best way to get E-Sim / numbers. The support team is good. They resolve queries as soon as possible.

    Negative: The product features and UI can be improved further.

    Read More...
  • Name: Shane S.
    Job Title: Admin
    Length of product use: Less than 6 months
    Used How Often?: Monthly
    Role: Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Easy to use

    Date: Oct 21 2024

    Summary: it helps me to make calls, and takes time to find out which numbers are calling Sonetel phone.
    Overall is fine

    Positive: It is easy to operate and use.
    Excellent team to support.
    It is better and cheaper than traditional landline

    Negative: Call could not be received by App and it needs to check call logs on app to find out which numbers are calling Sonetel phone

    Read More...
  • Name: Mehdi J.
    Job Title: Digital Marketer
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great solution for small businesses

    Date: Oct 16 2024

    Summary: Overall, Sonetel is a solid VoIP solution that offers good value for the price. With a few additional features and improvements, it could become an even more compelling choice for outbound marketing tasks.

    Positive: I've been using Sonetel for one year and I'm really impressed with its features and reliability. The call quality is excellent, and I love the ability to make and receive calls from my computer.

    Negative: I would like to see more customization options for call settings, and CRM integrations.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Owner
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    New Service

    Date: Oct 15 2024

    Summary: Satisfy with the service provided. There support was very helpful on all aspect even sent over material on how to setup my devices.

    Positive: Able to setup services quick and able to verify account was a breeze also they we’re very helpful when needing support.

    Negative: Web site is a bit confusing, they could room for improvement.

    Read More...
  • Name: Valerija L.
    Job Title: Feelancer
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Good choice for freeancers

    Edited: Oct 12 2024

    Summary: I have recently opened an account with Sonetel for my freelance activities. I can confirm they really care about customers and their statement in this regards is true: “Customers are at the heart of everything we do at Sonetel.”. I would also add a notice that Sonetel also take accounts security very seriously. Beside the regular KYC verification they make sure customers are not gonna use phone numbers for any reasons not listed in the TOS. After you have passed verification, you will be sure you have a reliable platform to manage your phone services. I wish Sonetel a big success.

    Positive: Reliable infrastructure; Low prices; Well recognized - many service like Instagram allow usage Sonetel phone numbers.

    Negative: Not all virtual cards are accepted - if card does not support subscriptions you will not be able to add it to the account.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Self-employed
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Sonetel

    Date: Oct 11 2024

    Summary: Sonetel is a top-notch communication platform ideal for businesses and individuals seeking seamless connectivity, advanced features, and exceptional value.

    Positive: Sonetel ranks among my top 5 communication platforms, thanks to its exceptional features. The standout virtual phone system is particularly impressive, allowing users to obtain a phone number from anywhere in the world. This ensures seamless connectivity, no matter where you are.

    Key highlights:

    - Global phone numbers
    - Advanced call management
    - Customizable voicemail
    - Mobile app for on-the-go access
    - Scalable and affordable pricing

    Sonetel excels in keeping users connected across the globe, making it an ideal choice for businesses and individuals alike.

    Rating:

    - Features: 5/5
    - Reliability: 5/5
    - Support: 5/5
    - Value: 5/5

    Negative: So far Sonetel does not have any cons so am giving them 10⭐️.

    Read More...
  • Name: Erdem D.
    Job Title: Business Owner
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Very Cheap

    Date: Oct 09 2024

    Summary: I had no issues, the app is easy to use and clear. It is a lot cheaper than other apps. If you still don't use it, you are missing out on a lot.

    Positive: Sonetel is the most simple, user-friendly, efficient and the cheapest business number app. I didn't have any issues yet, and I don't think I will. Email customer support is very helpful and generous, they will give you bonuses.

    Negative: It would be better if SMS messages coming to the number could be seen on the app or forwarded to the number calls are forwarded to.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Admin
    Length of product use: 6-12 Months
    Used How Often?: Monthly
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Very pleased with this service!!!

    Date: Oct 04 2024

    Summary: I am very pleased with the service! The support responds quickly and basically everything is done conveniently and understandably.

    Positive: You can quickly get a phone number from any country!!! Very convenient.
    I am very pleased with the service! The support responds quickly and basically everything is done conveniently and understandably.

    Negative: I didn't find one like that.
    the service works very well.

    Read More...
  • Name: Dulce A.
    Job Title: Project manager
    Length of product use: Free Trial
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Fast set up

    Date: Sep 14 2024

    Summary: I did that that it was a fast set and the customer service was good. I need to to more testing on my new number.

    Positive: At the beginning I was skeptical but it worked. My number is up and running already and I did like the customer support.

    Negative: Everything works good, but I’ll do more testing on my new number.

    Read More...
  • Name: Karamel I.
    Job Title: Real Estate
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Sonetel support is awesome

    Date: Sep 05 2024

    Summary: Shazia from Sonetel guided me through the time to understand how Sonetel works. Her reactivity and clarity are the reason for my 5 stars notation. I had never used a Virtual Phone number before.

    I can say now that Sonetel is a Swedish company that is listed and trustworthy.

    Positive: Sonetel support is awesome: reactive, clear, precise.

    I needed a Canadian number for banks and business purposes, but did not need to pay the full incumbent Telco price as my European Phone works fine in Canada. I researched the Virtual Phone competition market.

    Sonetel offers the best value. Incomparable pricing.

    Negative: I had never used a Virtual Phone number before, so getting used to the Sonetel system and the different payment schemes took me some time.

    Also, as I had no prior knowledge or brand recognition of Sonetel, I was always wary of being involved with a legitimate company. I have been a victim of Internet abuse, and I have a high level of sensitivity; obviously, Sonetel is legit.

    Read More...
  • Name: Dom C.
    Job Title: Manager
    Length of product use: 2+ Years
    Used How Often?: Yearly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Fast and Easy

    Date: Aug 21 2024

    Summary: Only one word.... EASY

    Positive: Easy and fast service.

    Negative: Didn't find any cons yet ; )

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Accounts Manager
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Sonetel Service

    Date: Jul 26 2024

    Summary: It has several automatic reminders and good technical assistance. Very good service. The webpage is very easy to use.

    Positive: Simple to use, very effective and good service. It has several automatic reminders and good technical assistance.

    Negative: What we would suggest for improvement would be the call prices, which could be adjusted.

    Read More...
  • Name: Rafi Z.
    Job Title: CEO
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Sonetel is a great solution

    Edited: Jun 05 2024

    Summary: Before Sonetel, I worked with a few competitors, and I am now very satisfied by them. If you hesitate between several companies, start to use Sonetel first, as you'll get a great value for an honest price!

    Positive: 1. The interface of Sonetel is very easy to use
    2. The good value I got for this price
    3. The stability of the service
    4. They have a good and responsive support

    Negative: Everything is good, except maybe that the SMS are not always supported, as it depends on the country, provider etc.

    Read More...
  • Name: William S.
    Job Title: Director
    Length of product use: 6-12 Months
    Used How Often?: Monthly
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Product quality

    Edited: May 18 2024

    Summary: I am very much impressed and i would always recommend Sonetel to business associate as it give room for easy connectivity to clients.

    Positive: The app is user friendly, the call connection is standard and the customer service is top notch. Sonetel is the future to virtual numbers.

    Negative: Pricing is a bit on the high side and more payments options like bitcoin should be added.

    Read More...