Sonetel Reviews

Summary: Overall, a great experience with Sonetel. The service is very reliable, and customer support is excellent. I recommend it to anyone looking for an effective and affordable communication service.

Positive: Simple and clear user interface

Great customer support

High and stable connection speed

Reasonable prices

Negative: Faced a few minor issues during initial setup

Some advanced features need improvement

Summary: I will recommend this website to everyone I know, and actually already did, I am very please with what it allows me to do.

Positive: Cheap way to get a phone number when you live abroad and still need a phone number back in your home country, working well with forwarding options. Great support too!

Negative: No cons for me as this allows me to keep my PayPal account for example whilst living abroad.

Summary: It’s great app that does it’s job perfectly. As an entrepreneur the services are really tailored for my needs but UX and KYC process can be improved.

Positive: Customer support is quick and focused on solving your problems. The services are relatively cheap. Never had an issue yet.

Negative: UI/UX can be improved.
An SMS inbox can be added to app.
New features would be nice.

Summary: Overall, I’m very satisfied with the support I received and will gladly recommend Sonetel to others. Thank you for ensuring a great experience!

Positive: Responsiveness: The team was quick to respond to my inquiries, and I never had to wait long for a resolution.
Professionalism: Every interaction was handled with courtesy and a positive attitude, making me feel valued as a customer.
Problem-Solving Skills: They understood my issue thoroughly and provided clear, effective solutions without requiring repeated explanations.

Negative: Clarity of Initial Instructions: While the support team was excellent, the instructions or information I received prior to reaching out were a bit unclear, which led to needing help in the first place.
Proactive Updates: It would be helpful if updates on my case were shared more proactively rather than requiring me to follow up.

Summary: My experience has been positive until now, and customer care has been very reactive whenever I needed help!

Positive: Fast and simple
It does exactly what it should
The app is convenient
The customer care is very helpful

Negative: It took a bit of time for me to understand how it worked

Summary: Good experience. We are using this service for the last 2 years and we found it really good. We are happy to recommend Sonetel to our friends,

Positive: It is very easy to use this phone. This is a very good option for online business. It helps us to keep a US phone number while residing in India

Negative: Not noted yet. We use only income call facility.

Summary: Highly Recommend new start-ups, new online business to use SONETEL for they provide you the best quality and value!

Positive: The value for money is just GREAT. They are the best phone number provider for real. I looked for one so many months till i landed here and since then Sonetel is what i will be using for a long time now!

Negative: Takes a while to setup everything but after that its smooth, UI could have some rework.

Summary: The experience was great. Yaseem assisted me with all my queries. He helped with articles and links to the relevant sections that can assist me further. I was able to resolve my problem much faster than expected.

Positive: Yaseem assisted me promptly and made me feel at ease that my query was being attended to by a human and not AI.

Negative: Yaseem, types fast and can make small typos. There is a room for improvement here.

Summary: It's been really good so far, probably one of the best applications for virtual numbers out there that's cheap, and offers full features.

Positive: It's probably one of the only applications to offer a virtual number that can receive text messages.

Negative: There's a minimum refill limit, i prefer pay-per-use.

Summary: I'm very much satisfied with the product and especially on their customer support. Customer support have been very prompt and supportive.

Positive: I was looking for Australia virtual number from India, and I found Sonetel. It turned out to be time/life saver for me. It had all the features what I was looking for.

Negative: App responsiveness should be better. Would be great if we can take up the incoming calls in the app itself instead of forwarding to local number.

Summary: I have had the best service since I started using their service a few months ago. I had a little problem a while ago and after emailing them they reached out immediately and sorted it out and everything has been smooth since then. So far so good. I recommend.

Positive: They have this feature where you can get notified when your balance falls below a certain amount this way you will know when to top up.
I also love the fact that the calls are rerouted to your personal number, so you never miss a call from your clients.

Negative: At the moment I haven't experienced anything negative, so no cons. Everything about their service is perfect.

Summary: Overall, my experience with Sonetel has been positive. The app provides cost-effective communication tools. While there are occasional issues with call drop/quality, they are minor and do not significantly impact our operations.

Positive: 1. Affordable Calling
2. Virtual Phone Number
3. Customer Support Tools
4. Multi-Platform Access
5. No Hidden Fees

Negative: 1. The app lacks a dark mode option, which can be inconvenient for users who prefer a darker interface for better readability or to reduce eye strain, especially during nighttime use.

Summary: I am writing to express my heartfelt gratitude for the outstanding service you provide. Over the years, I have used various number platforms, including Twilio and Grasshopper, but none have met my needs quite like SONETEL.

While other platforms often come with high prices and numerous restrictions, SONETEL stands out with its affordable rates and flexibility. In the six months that I have been a loyal user, I have been deeply impressed by your humanized service. Whenever I encountered an issue, your team was always there to assist me promptly and effectively.

This level of customer care and dedication left a lasting impression on me. It's clear that SONETEL genuinely prioritizes its users, and this is why I continue to choose your platform over others.

I sincerely hope that SONETEL's business continues to thrive, and I also wish all SONETEL users great success in their own endeavors. Thank you once again for your exceptional service and support.

Positive: I wanted to take a moment to express my gratitude for the exceptional service you provide. As an online worker, I rely heavily on multiple phone numbers to meet my daily communication needs. Unfortunately, a single mobile phone number simply cannot accommodate the volume and diversity of tasks required in my work.

SONETEL's service has been a game-changer for me. Your solution not only bridges this gap seamlessly but also enhances my efficiency and productivity. The ease of setting up additional numbers, combined with the reliability of your platform, has exceeded my expectations.

Thank you for providing such an indispensable service for professionals like me. I truly appreciate the thought and effort that has gone into making SONETEL a reliable and user-friendly solution.

Negative: Some countries have more expensive numbers. That is it.

Summary: Its was amazing this fast support and i took every thing from them
its was good and Low price
really I liked every thing
I will use it always for my work

Positive: Low price
fast support
really I liked every thing
I will use it always for my work and my personal mobile

Negative: Nothing because i found every thing like Low price
fast support
really I liked every thing
I will use it always for my work and my personal mobile

Summary: Overall, at this point I am very satisfied with my purchase. I started using the number right away with no issues.

Positive: It's simple and inexpensive. Good customer service. Offer text messages to email. Free trail available.

Negative: The limit on free trail calls. I can't find the app in Google Play.