Sonetel Reviews

Summary: Overall, I liked everything, the sound is good, and everything works well. I think they offer a good service. It's all I need.

Positive: It works very well, it is very useful to me, a very interactive interface and good service. Good customer service. I would hire him again.

Negative: I think everything is fine, I am happy with everything they offer and the service they give me.

Summary: Very simple and straightforward process and the service works! The number works and the calls are directed to the right contacts within the company.

Positive: Quick and easy to setup and great customer support. Highly recommended for anyone looking for a virtual number in Europe.

Negative: No complaints. The process to get up and running was easy.

Summary: I will continue to use this product and recommend it to anyone that asks for guidance on a forwarding service!

Positive: Very helpful customer service! Easy to use website. Great price for what you get!

Negative: None that i can think of or seem to find with the system.

Summary: Overall, I'm satisfied with the service provided. Since, it is simple and easy to use also support staff is friendly.

Positive: The support agent is very helpful and efficient, quickly solved the issue. Always communicated what's the update and what needs to be done.

Negative: The exact address cannot be entered due to the special characters.

Summary: I use Sonetel for call forwarding and its just works create. and prices are very reasonable. It's an excellent product.

Positive: Easy to use, and quick setup in minutes.
Great features at a very low cost.
Excellent customer service.

Negative: I have not seen any so far. This software is just great.

Summary: Excellent. I like the services most and would recommend everyone who is looking for these just go with them.

Positive: Best service provider with less price in market.
I like the price, quality and reliability of their services.

Negative: There is nothing which I don't like. Everything is perfect.

Summary: This system is very good its support our business. So I have been using this Sonetel system for more than two years. Thanks all.

Positive: This system is very good and its very useful our business and support team also excellent. price also very reasonable.

Negative: Actually we don't have tell any problem everything is good but some times receiver not clear sound.

Summary: Overall experience is best as of now and I am gonna use Sonetel for a long time.

Positive: The support team is Amazing, We are in the middle of the registration of the business so I was unable to give all the documents but the support team helped me to gather documents that they can use to verify the business and BOOM! My account was verified. I was frustrated at first but the verification is important I know but then I got the mail "Verified" which was an amazing thing.

Another one is that Pricing plans are so easy to understand and the unlimited plan is awesome, I can have as many numbers.

Negative: It was hard to find how to call someone, So I mailed the support team and they navigate me to the feature. This can be on the home screen or somewhere it will be easy to navigate.

The support team is amazing but they are slow to reply.

Summary: Excellent and definitely helps us in our day-to-day business. The flexibility in getting new phone numbers quickly in different locations is a game changer for us.

Positive: Easy to use, great functionality. Especially good for cross-border communication. can be used both as a mobile app and PC app.

Negative: Can be slightly slow at times, but appears to have gotten better after last update. In any case not a big issue.

Summary: There are tons of other features that Sonetel offer that I don't use, but I can speak about the call forwarding feature. It's super easy to set up and really easy to change numbers. So if you're travelling and changing local sims often you can just have one number in your home country that will forward to your new SIM cards. Support is also very helpful when I've needed it.

Positive: I can be anywhere in the world and people can contact me using a local number. It's really easy to set up, and very cheap.

Negative: Honestly I really don't have any cons that I can think of, it just works.

Summary: I registered and purchased the service over the weekend and was required to submit necessary documents for verification in compliance with regulations, on Monday first thing I received a response and the was something wrong with my documents, I then contacted support for clarity, a representative responded and solved my issue within 5 minutes!!!

Positive: Ease of use, accuracy of products in line with what was advertised. Exceptionally quick response and excellent customer service.

Negative: They don't work on weekends.

Summary: They were very responsive and helped me activate my phone number within 1 day.

Positive: Customer support is very helpful.

Negative: The features are good but subscription could be cheaper.

Summary: A reliable and Amazing service by Sonetel.
Premium plan is very good with a lot of options.
Thank you Sonetel.

Positive: First The creating an account with Sonetel is easy and also Easy documentation, they will verify and activate the number within hours(in my case).
Voice clarity during call is high class.
Plans are really good. I have chosen Premium plan so that I can get some more benefits.
Amazing service.

Negative: There are no Cons, but one thing that I bring to your notice is customer care on call availability is a bit hard due to timezone difference (I'm from India).
Anyways they are available 24*7 through the email service.

Summary: My experience is really very good. I would highly recommend to everyone to use this app.

Positive: It's easy to use. You can add multiple phone number to get calls. Even you can purchase outside country numbers.

Negative: I did not see the call history in the mobile app. They should work on it.

Summary: I would certainly recommend this to others. Though I have not used the service very much, I have so far found it a helpful product.

Positive: The customer service team was very helpful. The associate who supported my engagement with this product made the process a lot easier, with prompt and informative responses. He was also very patient and helped me through the process.

Negative: No cons come to mind. I felt that the associate was very welcoming and responsive.