• Name: Anonymous (Verified)
    Job Title: Assistant
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Helpful Support

    Date: May 03 2022

    Summary: My company has been using Sonetel for a while, mainly for the purpose of call forwarding. From what I have heard it is an affordable and useful service for us.

    Positive: Vikas from the Support Team was helpful in solving my problem and arranging a call at a time that suited me.

    Negative: Myself and my colleagues struggled to navigate the website to solve the issue (changing our account settings) ourselves, and had to contact support.

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  • Name: Paula C.
    Job Title: Founder
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Helpful and easy to use

    Date: May 02 2022

    Summary: Excellent experience, as it is helping me getting an international phone number with super low investment.

    Positive: I created an account to try. I liked that it was easy to use and free; the customer service was very helpful.

    Negative: No cons at the moment, as all the issues I had were immediately solved by the customer service.

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  • Name: Anonymous (Verified)
    Job Title: Security professional
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User, Administrator
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Excellent SIP service

    Date: Apr 28 2022

    Summary: Excellent and trouble-free provider of SIP services. Have used Sonetel for many years now, and it is super easy to be traveling and still maintain the same phone number wherever I am.

    Positive: Super support, excellent value for money, trouble-free service over many years! Highly recommended, and would not hesitate to purchase again!

    Negative: Not much. Maybe could use some more detailed manuals for how to configure physical SIP modems, but not a major problem.

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  • Name: Anonymous (Verified)
    Job Title: Producer
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Excellent Product and Service

    Date: Apr 28 2022

    Summary: This is an excellent company with a great product. My overall experience has surpassed my expectations.

    Positive: I liked the ease of accessing the product, and the pricing is excellent. Sonetel's customer service is fantastic. These guys are on top of their game. I would highly recommend the company and the services they offer.

    Negative: None. I did not have a negative experience with the company nor with their products on offer.

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  • Name: Aishik D.
    Job Title: PM
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Superb customer service

    Date: Apr 19 2022

    Summary: Great app overall. I haven't seen a strong con till now. The UI/UX is great. It does the job. Better than its competitors. Must download.

    Positive: I downloaded the app because I needed a Singapore number quickly and they had a revert time of less than 1 day. By the end of day 2 I had my number!

    Negative: For Singapore number, I haven't been able to set up my WhatsApp number.

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  • Name: Anonymous (Verified)
    Job Title: Consultant
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great service!

    Date: Apr 15 2022

    Summary: I have used Sonetel before and me coming back to use Sonetel is a confirmation that I was already satisfied by the company, the service and pricing.

    Positive: Great service and the speed of response was a pleasant surprise. Earlier I already used Sonetel and returning for me confirms my satisfaction.

    Negative: Nothing specific for me I didn't like, no complaints so far.

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  • Name: Carla C.
    Job Title: Owner
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Best virtual phone

    Date: Apr 12 2022

    Summary: Excellent!! Just perfect! Highly recommended. So glad that we find this service. I searched other options and they never worked as good as this one.

    Positive: I am so happy to have this service since last year, whenever I have a question or any issues they respond right away! Highly recommended 🙌🏼

    Negative: So far nothing! All works great, highly recommended.

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  • Name: Himanshu J.
    Job Title: Marketing manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Best and Fast services for buying phone number

    Date: Apr 08 2022

    Summary: Great experience in purchasing the number.
    Reliable services. Found it useful since I get all the countries contact that I want at one place.

    Positive: 1. Fast services
    2. Response timing
    3. process of buying is very easy
    4. Reliable Service
    5. work like you have a sim in your phone, it is that fast your call get forwarded.

    Negative: Didn't find any cons.
    At first I had issue with timing of activating the number but they have improved it very well. I got it done very fast.

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  • Name: Anonymous (Verified)
    Job Title: Sonetel, good service.
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    It works very well!

    Date: Apr 06 2022

    Summary: Overall, I liked everything, the sound is good, and everything works well. I think they offer a good service. It's all I need.

    Positive: It works very well, it is very useful to me, a very interactive interface and good service. Good customer service. I would hire him again.

    Negative: I think everything is fine, I am happy with everything they offer and the service they give me.

    Read More...
  • Name: Samantha L.
    Job Title: Ceo
    Length of product use: Less than 6 months
    Used How Often?: Monthly
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Quick and easy to setup

    Date: Apr 02 2022

    Summary: Very simple and straightforward process and the service works! The number works and the calls are directed to the right contacts within the company.

    Positive: Quick and easy to setup and great customer support. Highly recommended for anyone looking for a virtual number in Europe.

    Negative: No complaints. The process to get up and running was easy.

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  • Name: Jesse R.
    Job Title: Owner
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Easy to use, helpful customer service!

    Date: Apr 02 2022

    Summary: I will continue to use this product and recommend it to anyone that asks for guidance on a forwarding service!

    Positive: Very helpful customer service! Easy to use website. Great price for what you get!

    Negative: None that i can think of or seem to find with the system.

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  • Name: Anonymous (Verified)
    Job Title: Engineer
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Customer Support

    Date: Apr 01 2022

    Summary: Overall, I'm satisfied with the service provided. Since, it is simple and easy to use also support staff is friendly.

    Positive: The support agent is very helpful and efficient, quickly solved the issue. Always communicated what's the update and what needs to be done.

    Negative: The exact address cannot be entered due to the special characters.

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  • Name: Murali M.
    Job Title: Director
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great Telephony solutions

    Date: Mar 25 2022

    Summary: I use Sonetel for call forwarding and its just works create. and prices are very reasonable. It's an excellent product.

    Positive: Easy to use, and quick setup in minutes.
    Great features at a very low cost.
    Excellent customer service.

    Negative: I have not seen any so far. This software is just great.

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  • Name: Anonymous (Verified)
    Job Title: Manager
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Best service provider with less price in market

    Date: Mar 24 2022

    Summary: Excellent. I like the services most and would recommend everyone who is looking for these just go with them.

    Positive: Best service provider with less price in market.
    I like the price, quality and reliability of their services.

    Negative: There is nothing which I don't like. Everything is perfect.

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  • Name: Ivoonushka I.
    Job Title: Manager
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Very good

    Date: Mar 24 2022

    Summary: This system is very good its support our business. So I have been using this Sonetel system for more than two years. Thanks all.

    Positive: This system is very good and its very useful our business and support team also excellent. price also very reasonable.

    Negative: Actually we don't have tell any problem everything is good but some times receiver not clear sound.

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