Sonetel Reviews

Summary: Overall an excellent experience purchasing and setting up, no complaints. Keep up the great customer service!

Positive: - customer service is amazing, very responsive and helpful
- prices are fair, I like that it accepts Paypal
- seems to do what it advertises, I mainly need it for the SMS capabilities and it works perfectly so far

Negative: - a little confusing to learn how to use at first, the website feels like it's missing some guides or something but I was still able to figure it out. If I wasn't able to figure it out on my own, I'm confident the CS would have been able to help anyway.

Summary: Perfect experience, the price and service are great.
I use the service in order to have an American phone number and it works great for me.

Positive: Excellent service, very quick to solve my issue. I have contacted Sonetel by email and they immediately solved the problem.

Negative: Sometimes you cannot hear well the other but most of the time it's perfect.
I would love to be able to receive SMS to this number.

Summary: Good value for money. I recommend it if you have foreign business partners and want to communicate with them online.

Positive: - possibility to buy phone numbers from several countries
- messaging facility
- communication is easily traceable
- helpful video tutorials
- affordable prices

Negative: - the user interface requires learning time
- sometimes the page lags

Summary: Very happy overall - it's a good product that I have used in my previous company and will continue to use in my new one.

Positive: it was very easy to set up, extremely good value, fast customer service, good range of numbers to choose from.

Negative: I can't honestly think of any cons - the product met all my requirements.

Summary: Overall I would recommend this product due to it being easy to set up, user friendly and the customer service is really good.

Positive: Set up was easy and worked like a charm. I was able to set up an International number and was getting calls to my local phone.

Negative: Nothing I can think of yet as the service is working well so far.

Summary: Great service and cost-effectiveness. Also, support is extremely responsive. Sonetel provides an option that is lacking based on what I found in the web.

Positive: I was looking for a local phone number to help support my services and I found Sonetel to be the few (if not only) who provided me with the best option. Also, I received timely support which is very much appreciated

Negative: None so far. Hopefully, it will continue to stay this way in the coming days.

Summary: My experience with Sonetel is that of a friendly, efficient and effective service that is second to none.

Positive: -The support system of Sonetel quickly responds to issues
-Sonetel offers services with effective KYC to avoid criminal usage of their services.
-Sonetel offers comprehensive written and video guides to their customers

Negative: I am yet to find a fault in their service since I started using their phone number.

Summary: Will recommend! I landed upon this service from a reference I saw on Quora. This was no 3rd or 4th service to go for. However after going through all of them for trial I selected Sonetel.

Positive: Quick setup and good setup documentations. I had issues with my verification initially, however the support executive sorted it out swiftly.

Negative: The price is a bit on the higher end and limited voice apps.

Summary: My overall experience is that I am very happy to use the customer support of Sonetel because they provide me with a solution directly.

Positive: Whenever I have a question they answer me fast and accurately. We have not faced any issue with the Sonetel platform.

Negative: No cons yet. Every time I need assistance from Sonetel they are ready to provide.

Summary: Great online service with good adaptations that provide both telephone and customer service solutions in the same place.

Positive: With its ingenious integration with customer support towards my own website and Facebook, solutions are very suitable for my use. Even with my old Grandstream ip phones, the installation was easy with good instructions available on Sonetel's web pages.

Negative: It was no easy for me to set up Asterisk PBX server. Maybe when I have more experience it will be easier.

Summary: Overall would recommend to users. Service is good. Call is good. Worth the money. Ease of use, clean UI.

Positive: Fast customer response and support, Clean & Modern UI, Good pricing, Call quality good, SMS feature support.

Negative: Locked my account due to suspicious activity for some reason.

Summary: Overall, go for it. It is a right choice for anybody who is looking for a virtual Canada number. I must recommend it with my experience so far.

Positive: I am using this service and I feel it is an excellent one. Voice is clear. Phone number is having lots of area options to choose from. Easy to setup. Low cost.

Negative: Nothing as much which I could share now. Service is nice. Solution is good. And so far, I am happy.

Summary: Best service and surely recommend to all my colleagues and friends out there. Enjoying their service.

Positive: Overall good not much negative I have experience as of now. Good and recommend service to others, very economical too.

Negative: Not much. I'm expecting the same good service for the next year.

Summary: Very satisfied, and can't say any bad words. Once the setup is done everything works as expected. Thank you! :)

Positive: Great support.
Easy to use webpage.
You can choose your own number.
The verification process is very smooth.

Negative: It's probably me, but a bit hard to setup a real phone. (port forwarding etc).

Summary: My question was answered as I expected. Good response time.

Positive: I like the short amount of time it takes to answer my question. I get the response I want and now I know how it works.

Negative: I think everything was perfect. I didn't have any specific problem during the communication with support.