Alternatives to Sobel

Offer website live chat support from the collaboration tools you already use: Microsoft Teams, Google Workspace, Slack, and Zoom. Build ChatGPT powered AI Chatbots in 1-Click and enable your chatbots when your agents are unavailable. Create WhatsApp, SMS, and Messenger chatbots with the ability to escalate to humans when it makes sense. No need to learn additional software to support customers. Engage potential customers when they need your help, close more deals, and increase online revenue.

Pylon is an All-in-one B2B Support Platform for modern B2B businesses. We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management. Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues. If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels

Ada's AI-powered platform empowers customers and non-technical staff to create personalized experiences. Ada can help you improve CSAT, optimize your costs, and generate revenue via Automated Customer Experience (ACX).

Userlike is the leading software for customer messaging and support automation in Germany. The heart of this solution is the Message Center - a central inbox for all messaging channels such as website chat, WhatsApp, Facebook Messenger and more. From here, all messages can be processed with professional features such as message templates, live translations and file sharing. Userlike has a powerful website messenger that companies can integrate into their website. The live chat tool lets your customers choose to either have a conversation at that moment or continue it at a later time - just like their favorite messaging apps. For complex inquiries or product demos, the software gives agents the ability to switch from a chat to a browser-based video call with one click, which also allows for screen sharing. That way, companies can personally guide website visitors throughout the entire buyer journey and strengthen the customer relationship. Self learning chatbots with GTP-4 integration, smart FAQ pages and dynamic contact forms can be integrated via Userlikes AI Automation Hub to automate your customer support. The software is developed and hosted in Germany, making Userlike a GDPR-compliant customer communication solution

Zendesk helps you create exceptional customer experiences. Zendesk, a leading provider of software and solutions to improve customer relationships, empowers businesses to become more reliable, flexible, scalable, and adaptable. Zendesk's products include Support, an integrated customer service solution; Chat, chat, and messaging tool; Talk and call center software; Explore to analyze and report; Inbox, shared team mailbox; Guide, a knowledgebase and self-service solution; and Connect + Outbound to support proactive campaigns.

LiveHelpNow is changing the game of customer service one support solution at a time. Omnichannel support tools that will make your agents’ jobs easier and strengthen your brand! • A fully integrated customer support suite to meet all of your customer support, contact center, lead generation, and help desk needs. • All-in-one omnichannel capabilities: Live chat, SMS text-to-chat, chatbots, Facebook messenger, email/ticket management, and VoIP call management, yet your team will receive one streamlined communication history. • Tools and features include but aren’t limited to intelligent conversation routing, canned responses, KPI dashboards, contact center analytics, enterprise level reporting, conversion tracking, unified inbox, auto language translation, knowledge base management, automations and triggers, lead generation management, and more. • Thoughtfully designed so you can get the most out of your existing tools. Integrate with your CRM, CMS, knowledge base, social media channels and more. • HIPAA, ADA and PCI compliant and financial grade AES-256 bit encryption • Quick and easy installation. No setup fees or contracts. • Free 30-day trial • Free training and 24/7 support

Improved communication with customers Our customer-centric products allow you to provide personalized support. Live chat, knowledge websites, shared inboxes and knowledge websites. All in one intuitive platform. All for teams of any size. We believe that the secret to the most loved companies is the customer at the center of everything they do. The shared inbox allows for powerful collaboration between your team and your customers, but feels exactly like email to them. It makes it easy for any member of your team to manage FAQs or knowledge base content. So customers can help themselves. Enchant Messenger is just one click away. Chat, knowledge base and contact form. All in one place. You can get valuable insights that help you identify trends, improve your team performance, and increase customer happiness. Your team can become a happiness machine. Easy setup, free for 30 days!

Each member of the team can easily manage customer conversations and take over. There is seamless handover between live agent and virtual assistant. All your customer support channels, such as email, live chat and Facebook Messenger, can be connected into one inbox. Virtual assistant automatically answers most customer support questions. You can easily take over conversations and answer customers if the assistant doesn’t understand. Virtual assistant answers most customer support questions automatically. Our virtual assistant can speak multiple languages and assist customers. You can easily create rich profiles and merge multiple communication channels from one customer. It takes just 5 minutes to set up. No need for technical skills or complicated flow builders.

All-in-one chatbots (web, social media, and knowledge base). Brands that are crazy about customer service. Brand trust is essential. Helpfruit has extra checks and balances built in so that you don't have to worry. Never have any hallucinations or anything leaked onto public GPT models. ISO27001 certified. All content is aligned with a single knowledge base that runs all chatbots, help pages and more. Only content that has been approved is published. Businesses use email, ticketing and call center systems to provide support for customers. The problem is that customers are not getting the answers they need when they want them. Helpfruit is the first-line self service solution that answers 80% customer questions via the channels they prefer: social (Instagram and Facebook), web chat and web help pages. Helpfruit provides your customers with the answers they require, when and where they are needed.

Chatbots, live chat, email and social messaging for businesses. Answer questions, solve problems, increase conversions. You can add live chat to your website to communicate with your visitors in real time. Or, you can use messenger mode to reply to messages at your pace. All messages can be managed from one dashboard. Connect your Facebook Business Page and inbox to get rid of switching between browser tabs. A real-time list allows you to monitor visitors who are currently visiting your website. To greet them with a personal message, you can learn their browsing history and where they are located. Chatra will answer questions, clarify concerns, and cross-sell or upsell. We can help you increase the number of orders that you receive and increase your average order value. Bots can be used to collect contact information and other data from visitors, get their consent and boost your marketing efforts. So that visitors can get the answers they seek quickly, you can offer quick options for frequently-asked questions without adding extra work to your team.

ItsAlive allows brands to quickly build chatbots and services that will make them stand out. Chatbots allow you to connect with your audience and encourage conversations in Facebook Messenger. Chatbots allow you to automate common questions and connect people to a person when needed using Facebook Inbox and other platforms. It doesn't make sense to have a chatbot that can't adapt to your needs. There are solutions for all your communication problems. You choose the options. Use our intuitive interface to create your bot. No coding knowledge required. Your bot can be published in just a few clicks Add all the content. Drag and drop conditions. Keep your decision trees organized using folders. In seconds, you can deploy your chatbot to one or more Facebook pages. It is possible to test it live and then duplicate it. Translate it. It can be shared. Follow KPI's to see how your chatbot performs. Get great insights into your audience.

Chatbots can be created to manage conversations and work with your team to provide exceptional customer service. Automate customer contact and ensure 24/7 availability by centralizing and automating it. In five easy steps, you can create your chatbot and make it available 24/7. Your chatbot can be published to your website, Facebook Messenger and WhatsApp. The powerful AI will take care of the rest. You can centralize conversations across channels in a single dashboard, and your chatbot and live agents can work together. Reduce the need to switch between browser tabs or apps, and increase productivity. Your chatbot doesn't know the answer to a question? The intelligent handover automatically transfers the conversation from the chatbot to the appropriate team member, so your customer will always be taken care of. Website visitors are no longer anonymous.

Software that improves customer service efficiency and organization. Service Hub allows you to provide better customer service immediately. Service Hub™, has everything you need to delight customers on a large scale. They will have an exceptional experience with your company and help them to help others. This will help you build a loyal customer base that will continue to support your business. Provide organized customer service that provides complete and efficient answers. Customers don't care much about the company's internal structure. They want help. If your teams are not connected, it can cause friction and confusion for customers. Service Hub™ allows you to create a seamless customer experience. The Conversations inbox brings together all your communication channels, including email inboxes and forms, live chat, Facebook messenger, and Facebook messenger.

You can use an AI-chatbot for answering questions. This will reduce the workload of your support team and increase your response time. Live chat services can be extended beyond your website. Chat with customers via multiple messaging apps in real-time, making customer support easier than ever. Customers can self-serve, buy goods and services, and resolve problems on their own without having to contact you. You can send one-off messages, such as announcements, updates, and offers to multiple messaging apps. Use our powerful targeting tools to send messages that are likely to convert to customer groups. In minutes, you can set up your chatbot and connect to your messaging channels. Our platform is intuitive and easy to use. You can add unlimited questions and answers to our Knowledge base. This allows you to automate repetitive and simple questions. Connect eBanqo Messenger to your existing backend systems, such as CRM, help desks, and email, and get the answers you need.

imBee is an integrated One Team Inbox. It consolidates the vast majority of your Instant Messaging Channels with over 300+ Tools to optimize communication efficiency, and improve customer relationships by engaging in effective conversation. ImBee helps brands grow their business and improve internal and exterior communication by providing best-in class business tools and workflow automation. ImBee allows enterprises to manage customer communication, support, and sales in one place. This streamlines team efforts and helps recover lost sales. AiskBee, Hong Kong's first ChatGPT-powered Enterprise Knowledge Base Solution launched by imBee in 2023, revolutionizes customer engagement through dynamic customisation and AI capabilities. ImBee's commitment towards data security is in line with international standards, ISO27001 certification, and private cloud data protection. This ensures that users' sensitive data is protected.

Conversational Customer Engagement powered with AI CX channels that are automated and agent-assisted. Self-service has been shown to reduce customer contact by upto 50%, increase engagement, and improve customer satisfaction. Synthetix's intuitive AI-powered FAQ self service software is a quick, efficient and convenient way for customers to find answers and navigate FAQ content. Customers can type naturally-worded questions and save valuable resources from your customer support team. A Synthetix FAQ Chatbot (or Virtual Agent) is the new paradigm in customer engagement. It can help customers find answers and generate new revenue, as well as answer their questions. Our AI-powered chatbot technology does not wait for customers to contact us. It provides help and assistance right from the moment they interact.

Chaskiq, an open-source messaging platform, improves communication between customer support, sales and marketing teams. It has a robust web-based chat system that includes video calls, onboarding tours and newsletter campaigns. The platform consolidates conversations from different sources, such as Twitter Messenger, Facebook Messenger and WhatsApp, into a single interface. Chaskiq has a number of automation features, including routing bots to automate conversations, outbound/inbound automation, audience-targeting, and a route editor. Users can send mass email, display banners or pop-ups to engage visitors in the most optimal moment. The help center allows businesses to organize and present content in the form of articles that are categorized so they can be easily accessed. Reporting tools allow for the creation of visually appealing reports, including data from external services.

If you believe relationship marketing is at its limit. If you don't believe anymore in SMS and email. If you want to provide more personalization for your customers. Learn how to create and animated your chatbot using the Botnik platform. Your customers will talk! It will be easier to communicate with your customers via voice, text, or email. This opens up a lot of opportunities for brands, provided that the conversation is not disappointing. Artificial intelligence is the first word that comes to mind when we talk about sculpin. As if knowing what a user enters into their messenger is enough for a relationship to be established or to provide a service. Botnik looks at the problem from the other side. While it is important to understand the user's needs, the most important thing for us is how we answer him. This is what makes the difference. Chatbots are a great way to show interest in your user.

Livechat boosted chatbots will delight your customers 24*7 Increase your leads. Engage customers via Facebook, Whatsapp and SMS. You can create chatbots with simple spreadsheets and little programming. Modify a pre-built chatbot template and make your own. Slack and Mattermost allow you to communicate with your website visitors or phone leads. There are no new apps to install, and your team can also collaborate. You can provide complete support to customers with Hybrid.Chat’s intelligent bots. From booking more demos to helping customers with their questions, to selling your products efficiently and effectively to supporting them in their everyday needs, Hybrid.Chat's intelligent bots can do it all. The bot can do it all! Customers can also upload files, such as resumes, and submit receipts. This makes it an integrated solution. Hybrid.Chat makes it easy to engage users on any platform, including a website, Whatsapp Messenger, Facebook Messenger, Facebook Messenger, or Landing pages. You can also talk to unlimited clients via Slack and Mattermost.

Chat is the best way to convert browsers into buyers. Shopify Inbox allows you to manage customer conversations, create automated messaging, and gain insights to help you focus on chats that convert. Shopify Inbox can be added for free. You can customize online store chats, save responses, and much more right from your admin. You can easily communicate with customers and manage conversations from your mobile app or web. You can use metrics in your admin for insight into chat performance so you can plan for growth. Chat with customers online to get insight into what they have in their cart. Chat with customers to share discount codes and close sales. Automatic chat classification can help you identify conversations that could lead to a sale. Make FAQs to help customers find answers to their most common questions about your shipping details, return policy, and other information. To help customers quickly, keep your brand consistent and use saved responses shortcuts.

Our products increase efficiency by reducing time spent emailing and using external communication platforms. This leads to a 29% increase of user retention and an increase in the value of your application. Your user can talk, share files and documents, and answer or ask questions from any page within your application. Integrate a full-screen messaging system as a page in your application. All system messages and notifications can be sent from one place. Allow your users to communicate with each other, invite external workers, and let them connect with your application users. Customers who use Maqpie stay online for 30% longer. With a Messenger page, we can superpower your product. You can integrate, customize, and deploy your product in no time. Large views are best for users who spend a lot time online and need to collaborate with colleges to complete their work.

Our live chat software allows operators to reach customers immediately. Operators can see what visitors are typing and respond faster. They can also transfer chat to other members to speed up the resolution process. Operators can use canned responses in live chat software to provide real-time quality answers. Chat widgets can be customized with self-help articles for instant assistance. Our proactive chat software will enhance user experience. Chat invitation pop-ups and personalized operator greetings can be used to welcome visitors. This will increase engagement. Use our live chat to inform website visitors about new products, features, or service updates. Give product tours to your support team to help them engage potential leads. Our live chat support software allows you to store potential leads in your favorite CRM platforms such as Salesforce, Microsoft Dynamics, and Salesforce. This will allow your sales team to close more deals faster.

You need targeted feedback. Our Forum allows you to create a place for customers to interact openly and productively with you and each others in a structured way. This will increase customer engagement, improve your processes, and enhance brand recognition, according to our statistics. Convert customer conversations into tickets to keep track. All incoming emails can be converted into tickets. Prioritize, categorize, and assign the emails to the right people. To share your knowledge and help with repetitive problems, save your workarounds and best practice into your Treasure Box. Your support team can reduce the time it takes to respond and become more efficient. Every customer deserves your attention. Live Chat allows you to be at the right place at exactly the right time. Start a conversation with people who need your assistance and let them become your loyal customers.

SocialBoost Live Chat makes customer support more efficient and effective. Start a conversation and turn your visitors into happy customers. SocialBoost Live Chat makes it easy for visitors to communicate with you. You can start a conversation with visitors at the right time, the right place, and in the right way. You can share your inbox with your teammate, exchange ideas, talk in depth via chat or quick-call, switch to shared screens, track and track your tasks -- all this helps you to centralize communication and engage support at scale. Chatbots can be used to promote new products and special offers. Chatbots can help you promote new products and offers.

You can respond to comments on posts on both social networks. Chatbots on Facebook Messenger, Instagram Direct and Stories automate customer service. All members of your team can chat via WhatsApp to answer questions without sharing their phones. Chatbots can also be used to automate service and transactional tasks. Chatbots are available 24/7 on your website, social media networks, and WhatsApp. They ask the initial questions and then transfer the call to the right team.

Live chat with customers and visitors now. The most customizable widget allows you to convert more leads, drive sales, and provide faster customer service. Your website will instantly increase visitor to lead conversions. All you need is a modern web chat with automated greeting messages. You can pre-qualify leads by automatically collecting their contact information and messages. You can reply immediately or when your team is online. HelpCrunch Live chat has Help Desk features that will help you increase your support team's productivity. One support agent can simultaneously manage up to five chats with customers. You can localize your chat widget to different markets, change its button style, wallpapers and more - it will fit your brand perfectly. Pre-made answers to common questions will help you respond faster. Never miss a word.

With AlphaBot, your customers will feel like they are chatting with you. No more annoying bots or dead-end conversations. It will always turn to you for help when it faces a new problem. It adapts and learns to ensure future queries are handled more expertly. It is the tireless support that continues to improve. Handle thousands of requests from customers simultaneously, accurately and tirelessly. No complicated manual updates required. AlphaBot can be updated through simple conversations. This will ensure accuracy. AlphaBot comes equipped with a chat button to answer questions instantly. Start by giving it information about your business so that it can tailor its assistance. AlphaBot will ask you for an answer if it encounters a query that is unknown. This ensures accurate and relevant support without unnecessary confusion. Your language style does not affect AlphaBot's responses when you answer its queries. The bot's responses are professionally crafted, ensuring that communication is professional.

Chaport is multi-channel live chat and chatbot software for business, with premium quality and affordable price. It is designed as a modern messenger to make communication with customers as easy and enjoyable as chatting with friends. Chaport is convenient for everyone to use as it has applications for all platforms, be it iOS, Android, Web, Windows, or Mac. Among the most important features are auto-invitations that will help you engage visitors in the communication process, chatbots that will help you provide support 24/7 and get more qualified leads, and integrations with social networks and messengers that allow support specialists to answer questions from different channels in a single app. Chaport also provides self-service capabilities: you can create a knowledge base for your customers, add it to your website, and activate an FAQ bot to automatically suggest help articles directly in the chat widget. Other features include pre-chat form, custom fields, typing insights, saved replies, file sending, detailed visitor info, widget customization, group chats, reports, and even more. It is also possible to integrate Chaport with other apps via Zapier or API.

SuperSupport transforms the customer service experience by resolving issues automatically, providing intelligent assistance to agents, and generating rich insight from every conversation. SupperSupport AI Agents enable your customers to solve problems, get answers, and take actions through a natural conversational experience. Conversations from all channels, including phone, email, and webchat are routed directly to your inbox, making it easier to prioritize and resolve issues. SuperSupport combines AI intelligence with human expertise to enhance your interactions, break down communication barriers, and unlock unparalleled productivity while delivering exceptional satisfaction. Intelligent and collaborative ticketing allows you to track, resolve and analyze customer issues. This ensures that critical conversations and customer concerns will never be lost again. SuperSupport allows you to automatically resolve customer issues through AI agents who take action.

Chatim live chat can be a powerful tool to boost customer satisfaction, increase conversions, and gain valuable insights into the behavior of customers. Chatim can handle basic customer service inquiries, including answering frequently asked questions and providing information about products or services. Your human customer service staff can handle more complex issues or those of higher priority. Chatim is free. Features: 1. Live Chat Live chat can be a powerful tool for increasing conversions and customer satisfaction. 2. Chatbot Automate 24/7 chatbots to automate sales and customer service on your website. 3. You can also read about the advantages of using Get instant access to vital data about your customers' behaviors and preferences. 4. Chatim CRM Integrate live chat into the Chatim CRM to increase lead generation and sales.

Support available 24/7. Customer expectations are changing. Live chat and co-browse can help you exceed them. Your agents can resolve complex customer support issues quickly and easily with co-browse and live chat. To increase conversion rates, reach out instantly and in real-time via web or mobile app. Our intelligent bots can answer common questions for your team instantly. With the power of live chat and co-browse, you can provide faster, more personalized assistance. Acquire's simple but powerful tools promote customer engagement and success.

Artificial Intelligence + Helpdesk Software = Better Relationships. Multi-channel customer service software fully powered by artificial intelligence.

Our powerful live chat widget provides fast and efficient support. You can customize it with any colors, text, icons, and so on. All this can be done using our administration console. Slack and Microsoft Teams make it easy to receive and respond to customer support emails using your pre-defined templates. To get the best products for your company, make use of all Slack and MS Teams integration attributes, including interactive buttons, modals that contain information, commands, and more. You can translate to multiple languages, change your color palette, add auto invites, and customize other parts of your Live Chat widget. We are GDPR-compliant and offer all the features you need for live chat.

Chat is the easiest and most friendly way to automate customer support. Chat with your customers 24/7 using AI-powered automation. FAQ Bot is always available to help. It automates customer conversations every day and connects customers with your team via live chat whenever needed. Chatbot and live chat give you the best of both worlds. It's like having a customer service and sales team available at all times. You can manage load during peak times. No more guesswork. You can hear the customer's true voice. You can see the real questions customers ask and adapt your service and sales to meet them. Microsoft has recognized FAQ Bot as a leader in customer service and engagement. Quick Setup. It's easy to get started. We are available to assist you if needed. Your chatbot is ready to go. Your automation purpose can be answering questions, or marketing journeys. Your bot's personality

The ultimate omnichannel message solution that combines 25 business messengers, social media, and other platforms in one chat center. It also provides a customer relationship management system powered by automation so you can boost your sales and customer support performance using the same resources.

Live Chat allows you to talk to your website visitors. Unified Communications: Features that make your life easier Multiple channels such as WebSite, Facebook, Twitter can be answered in unified inboxes. Quick Reply. Quick Reply. Simplified reporting. Simplified Reporting. You can close deals directly in the solution. You can make more sales by leveraging real-time conversations. The solution can even collect data offline so you can contact them later. Productive Dashboard. Our dashboard was created to increase productivity for your agents. You can create as many agents you like during the pandemic. There are no restrictions. Integrations Integrate with whatever you need! ChatKlink provides integrations as well as API and Webhooks to allow you to connect to whatever you need.

Harmony is an intelligent chatbot that guides website visitors to the correct content, captures leads information and routes conversations to the appropriate staff. Drift is our higher education partnership. Always available, always helpful. Your website is your institution's face. Mongoose Harmony gives your institution a voice 24/7. Live chat is available for staff. Visitors can also ask questions and the bot will help them find the right information. You can also customize branding to make it look and sound like your school. Get the right person or people involved. Mongoose Harmony can help visitors find the right department or person by asking targeted questions. Multiple team members can be assigned for a conversation. Response notifications ensure that visitors' needs are being met. Schedule meetings like magic. Visitors can book meetings with staff through the bot when it's time for a more informal conversation.

Our cloud-hosted, software-as-a-service Agent Success Platform is specifically designed for enterprise-scale Customer Support teams--enabling agents to help customers across languages and channels. ChatLingual was designed to be intuitive and user-friendly so agents can spend less time navigating the software and more time providing exceptional customer service. ChatLingual allows support agents to communicate with customers in any language they choose, and it does so instantly. ChatLingual can seamlessly translate the translations so that English-speaking agents can support customers in Russian, Arabic and Portuguese. ChatLingual's flexible design allows you to integrate with existing systems such as CRMs, ticketing platforms and chatbots. ChatLingual integrations take hours to complete, as opposed the weeks or months required by older enterprise platforms.

Oracle Service allows you to predict customer service needs, automate processes and provide tailored responses. It also balances self-service and assisted customer services models. It provides powerful and intelligent B2B and B2C field solutions that enable customers to get the service they need, when and where they need it. Customers can find answers via your website or digital assistant. Agents can anticipate and respond with relevant details and knowledge. Oracle Service allows you to provide personalized, proactive, timely customer support. You can also empower agents with knowledge and relevant details to anticipate and respond to customers' needs. Your service agents can focus on more difficult or escalated issues by delivering a seamless, personal, and always-on customer service experience using a variety digital tools.

Integrate Conversity into your Facebook Messenger to create the best customer engagement tool. Conversity is the backend that allows you to route and distribute chats to your internal teams. You can also manage offline chats, transfer chats between your teams, and create multi-party conferences. Conversity, which offers a wide range of enterprise-class features, is one of the best customer engagement solutions for Facebook Messenger. Conversity allows you to create custom, interactive, multilevel menus options that allow customers to route chats to the appropriate departments or teams. You can send information text through the menu options, or collect user input before you send the chat to your support staff. Conversity can integrate with all major CRM & LMS (Leads Management Systems), such as Salesforce, Zendesk and Microsoft Dynamics, Oracle CRM. Conversity integrates with Content Management Systems such as WordPress, Joomla, Magento, and others.

Kimoby helps you communicate better with your target audiences and increase your business productivity. You can support your customers by answering their questions promptly and exchanging information via text message or multimedia messaging. Automate repetitive communication tasks such as order confirmations and service updates, reminders, approvals requests, and friendly follow ups. All your appointment confirmations, cancellations, rescheduling and rescheduling can be managed in one user-friendly interface. You can increase customer retention and sales by sending detailed inspections or diagnostic videos in a timely, efficient manner. With Kimoby's video feature, you can build trust with your customers as well as improve customer satisfaction. Send personalized feedback requests. You can immediately act on the visual insights you get by analysing comments in real-time.

Complete conversational AI toolbox for customer service teams to provide top-notch service to their clients. Smart AI chatbots – to automate repetitive customer service calls with smart visual chatbot builders, and increase the productivity of your human team. Live chat CRM - Manage all your channels (websites, Facebook, SMS, and Telegram) with one chat app. You can also track the history of every customer communication. Conversational intelligence - To find the right words to communicate with every customer, increase sales, and increase CSAT using conversational AI. Analyze conversations to predict conversions, and reach out pro-actively. We believe that friends don’t need support tickets in order to help each other.

73% of customers believe that customer experience is important in their decision-making. A conversational AI-based chatbot can help you transform your customer experience to the next stage. The conversational chatbots at Engagely.ai deliver a positive customer experience on any platform and in the customer’s preferred language. Worldwide, there are more than 2B WhatsApp users! Engagely's Conversational Artificial Solutions will help you be there for your customers. Engagely's largest messaging app allows you to stay connected with customers. You can answer customer questions, send important notifications, pay bills, or just engage with prospects to convert them into leads. Engagely conversational bot for customer support automates inbound and outbound calls for customers. It uses state-of-the art speech recognition technology to make the conversations human-like.

Do your actual work. Smart space for all your work apps. 'nflow allows you to take back control and saves 2 hours per day. The average knowledge worker spends 4.1 hours per day on email. If you are a Slack user, that's 70 messages per day. The rest are not included. 'nuffsaid integrates all your email, chats, Salesforce, LinkedIn and SMS into a single customizable view. Your AI assistant prioritizes your emails, chats, meetings, tasks, and other tasks automatically. It also eliminates tedious activities such as data entry. You can no longer switch between your task list and email. You can drag and drop messages or tasks into your calendar and then back to your email with 'nuffsaid. No longer are there separate task lists. Convert messages and meetings into tasks and receive auto-alerts when tasks have been due. Are you unable to recall the location of a conversation? You can quickly find all messages, attachments and tasks across all your tools with one search engine.

We are psyched to announce the quirkiest penguin from the chatbot maker’s family… And drumroll 🥁 Ta-da! BotPenguin! BotPenguin ensures that you engage your customers and visitors anywhere, anytime with that awesome live chat, godly 60+ no-code integrations and a mighty unified inbox to access all chats. Build stronger customer relationships on every touch point with an omnichannel chatbot that can carry conversations in your brand’s voice. Supercharge the AI bot into an omniscient helper! By harnessing the magic of web scraping, URL sleuthing, and FAQ file uploads, along with the wisdom from past conversations. You can create an assistant that's not just smart but practically clairvoyant! These AI chatbots can provide conversational experience to your customers on WhatsApp, Facebook, Instagram, Telegram, Websites, or Mobile Apps.It is a virtual assistant trained on your data to generate leads like a pro, support your customers and schedule appointments at ease. Strike the right cord at right time with laser-focused marketing automation through drip & broadcasts and bulk message campaigns.

All the tools you need for a successful online company. All-in-one software that is easy to use for chat bots, email marketing and marketing automation. Gist's all in one platform means you don't have to purchase multiple subscriptions. Your team won't have to switch between multiple tools in order to understand your customers. Chatbots, forms, and automated meeting scheduling allow you to automatically qualify more leads and close more deals. Complete email marketing campaigns can be scaled to grow traffic, convert more visitors, retain customers, and increase conversions. Customers can be assisted in real time with an automated, collaborative inbox and self-service support. You can replace 8+ tools and keep all your products, customers, emails subscribers, and data in one location.

eGain chat™, allows you to provide real-time chat support to website visitors. Visitors can communicate with agents via text messages, files and web pages. They can also access knowledge base articles and knowledge bases to help them answer their questions, both proactively and reactively. It is rated #1 by analysts and has been helping businesses transform their chat customer support experience for over a decade. The live chat software is an integral component of eGain’s customer engagement software suite. It seamlessly integrates with other social experience, web experience and contact center applications within the suite. eGain Chat is a combination of companion products that offers endless service and sales opportunities.

TextUs is the best text messaging service provider for businesses looking to have real-time conversations, with candidates, leads, employees, and customers. Text messaging is one the most engaging and engaging ways to communicate directly with customers, candidates for jobs, employees, and leads. Two-way, 1:1 messaging encourages engagement and response. Teams get 10x more responses to text messages than email and phone. Business text messaging is now a viable medium of communication that is more effective than traditional media. TextUs is designed to look like the familiar SMS Inbox. It allows users to manage contacts, conversations, campaigns, and other information. You can use the TextUs web application from your desktop or the Chrome extension to your CRM or ATS. Use the mobile app to send and respond on-the-go.

Messenger can turn conversation into customer loyalty. Messenger makes it easy to acquire customers by allowing people to take action right where they are spending their time. Messenger allows you to create a presence and allow people to browse your products or services and then purchase them in the conversation. Messenger can help you market your product or service to more people. Conversations create a meaningful connection between your business and customers, regardless of whether you're launching new products or increasing awareness. Customers can communicate with you on their terms by integrating Messenger into a customer service strategy. There's no need to wait on hold or keep your website open. Messenger is the best place to keep in touch with your agent and ask questions.

Our team collaboration tool will save you time and money. Our team collaboration tool enables you to create a unified shared mailbox, customer management, livechat, email marketing tools, as well as marketing automation tools. This will help your business succeed. Our team email management tools make it easy for your entire business to be on the same page. This will increase productivity and help you get your team on the same page. Collaborate in your shared inbox. You can delegate emails and add private notes for your team and yourself to email messages. Collision detection prevents duplicate responses to customer messages. Helpmonks goes beyond a team email inbox. Helpmonks offers advanced contact management and a complete customer conversation record. To increase sales and business growth, you can also add our live chat tool to your email marketing platform and email marketing platform. Our email automation tool allows you to reach more customers, nurture leads, build customer loyalty, and increase customer satisfaction. With the Helpmonks marketing automation tool, you can easily send an email drip campaign based upon your customer's behavior.