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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Easily upload your help articles, FAQs, and other resources to train the chatbot in a matter of minutes. Customize your chatbot to fit your preferences, including aspects like its name, color scheme, logo, and more. After configuration, you can deploy it on your website in just a few minutes, allowing you to start assisting your customers right away. This means you won't have to burden your support team with repetitive inquiries any longer. Our chatbot is capable of conducting human-like conversations, ensuring a friendly experience while significantly reducing response time. Picture having a dedicated salesperson available around the clock, tirelessly working for you. By addressing customer questions and suggesting products, our chatbot can enhance your sales efforts effectively. Plus, it can gather valuable insights on customer interactions, helping you refine your business strategies over time.

Description

Enhance the experience for your customers by engaging with them through Messenger, which is conveniently integrated into your product. Establish a knowledge base to assist with common inquiries, ensuring users can access support without leaving your application. Your support team can communicate with users through a specialized inbox, allowing for efficient conversation management where chats can be prioritized or assigned to specific team members. You have access to comprehensive details of each interaction with a user, further improving support quality. Additionally, by linking the knowledge base directly with Messenger, customers can find solutions to their queries independently, potentially reducing the need to reach out to your support team. Sobel also offers the unique feature of automatically translating articles into various languages, allowing you to select the desired language during the editing process. Primarily aimed at small teams and their products, Sobel strives to provide a user-friendly and cost-effective customer support solution that fosters better communication and satisfaction. Ultimately, this approach not only streamlines customer interactions but also empowers users with the information they need at their fingertips.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Facebook Messenger

Integrations

Facebook Messenger

Pricing Details

$19 per month
Free Trial
Free Version

Pricing Details

Free
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Chatcare

Website

chatcare.co

Vendor Details

Company Name

Sobel

Country

United States

Website

sobel.app/

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Product Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Alternatives

Alternatives

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