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Description
Our offerings enhance user efficiency by minimizing the time dedicated to emailing and using external communication tools, leading to a notable 29% boost in user retention and elevating the overall value of your application. Empower your users to converse, share documents and files, as well as ask and answer questions seamlessly from any page within your application’s context. You can incorporate a full-screen messaging feature directly into your app, consolidating system messages and notifications into a single interface. This allows users to communicate effortlessly as they navigate, invite external collaborators, and connect with others using your platform. With Maqpie, customers tend to remain active for approximately 30% longer, thereby enhancing engagement. Our messenger page can significantly enhance your product's capabilities, allowing for easy integration, customization, and deployment without the need for extensive development. The larger view is particularly beneficial for users who spend considerable time online and require collaboration with colleagues to complete their tasks efficiently. Ultimately, this leads to a more productive environment and fosters teamwork across your application.
Description
Enhance the experience for your customers by engaging with them through Messenger, which is conveniently integrated into your product. Establish a knowledge base to assist with common inquiries, ensuring users can access support without leaving your application. Your support team can communicate with users through a specialized inbox, allowing for efficient conversation management where chats can be prioritized or assigned to specific team members. You have access to comprehensive details of each interaction with a user, further improving support quality. Additionally, by linking the knowledge base directly with Messenger, customers can find solutions to their queries independently, potentially reducing the need to reach out to your support team. Sobel also offers the unique feature of automatically translating articles into various languages, allowing you to select the desired language during the editing process. Primarily aimed at small teams and their products, Sobel strives to provide a user-friendly and cost-effective customer support solution that fosters better communication and satisfaction. Ultimately, this approach not only streamlines customer interactions but also empowers users with the information they need at their fingertips.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Mapqie
Country
Belarus
Website
maqpie.com
Vendor Details
Company Name
Sobel
Country
United States
Website
sobel.app/
Product Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Product Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking