Alternatives to Rootnet CRM

Tidio is a live chat platform that allows you to communicate easily with customers, even with chatbots. It was specifically designed for use on many online communities. After installing the plugin, you can start to reap the benefits of our service. You can get a free plan! One solution can delight customers and drive sales. Half of online customers prefer live chat to other communication channels. Without coding, connect Tidio to all platforms and websites using dedicated plugins. The Tidio live chat widget adapts to the screen of your customers so that they can communicate with you via mobile or tablet. You can customize the color and placement of our live chat widget to match your website's aesthetics. The widget's mobile version allows you to adjust the position of the live chat button.

Founded in 2008 by a trio of customer support experts, TeamSupport has built its ticketing and live chat platform on the belief that customers are the lifeblood of every business. Over the last two decades, we’ve grown alongside our customers, delivering new and innovative solutions that help them streamline their operations, work more efficiently, and most importantly, raise and maintain high levels of customer satisfaction. We’re constantly adding new AI and automation tools to help support agents spend less time managing repetitive tasks and more time building strong customer relationships that will allow their businesses to thrive well into the future.

Software for field service management in every industry. SMART Software works with you to streamline your routes and provide detailed reporting and analysis to help you grow your service business. Our software support team is the best in the industry and includes on-site training. Streamline your business operations and keep all your important customer information in one place. Our inventory management, equipment tracking and time management tools, as well as reporting, will help you increase your bottom line. You can keep track of all aspects related to Service Issues, including ticketing and technician routing, inventory control, and vehicle maintenance. We forecast vault cash differently to any ATM software or processor. ATM SMART is a popular choice for customers who return 20% of their vault cash. SMART offers a powerful, integrated CRM solution that allows you to manage your relationships with customers, vendors, sales prospects, and other business contacts.

vtenext, the first and only All-In-One Customer Relationship Management (CRM) equipped with a BPMN engine and AI algorithms. Avoid departmental silos. They are a productivity killer. Holistic CRMs are a powerful tool that can improve the efficiency of every business area. BPMN Engine This is a natively-integrated tool that, through a graphical interface, allows to automate and digitize any type of business process. It avoids collaborators from doing tasks with low added-value and minimizes time loss and errors. Artificial Intelligence Integrated algorithms can make your organization more efficient and effective through: - automatic tickets, leads classificators Lead generation chatbot Chatbot for internal and external support OCR vtenext automates marketing, pre-sales, sales, customer service, and project management.

Kaseya Business Management Solution is the most feature-rich solution specifically designed for Managed Service Providers. Kaseya BMS helps MSPs focus on selling and delivering their services, rather than on non-revenue-generating tasks. The platform supports project management, time and expense tracking as well as finance and billing. It also includes inventory, service desk, CRM, and finance. You can easily create, manage, and resolve all service requests and tickets. Reduce the number and time it takes to resolve IT issues. It is about one-third the cost of comparable solutions. VSA integration allows you to spend less time on billing and tracking to increase your business opportunities. You can resolve tickets up to 40% faster. Your technicians can work seamlessly across tools and have access to the right information whenever they need it.

AI-driven support allows you to provide personalized, instant answers, which will make your customers feel valued, understood and appreciated, increasing their satisfaction and loyalty. Reduce operational costs with round-the-clock customer support. Your team can focus on complex issues, while AI takes care of routine queries. Streamline workflows through automated ticket management, AI recommendations in real-time, and much more. This will boost productivity and response time to drive more revenue. CX Genie's AI-driven solutions allow you to scale your support capabilities as your business grows, without compromising service quality. CX Genie's mission is to make AI available for everyone in just a few simple clicks. Replaces multiple tools by a single integrated platform. Customize solutions to meet your unique business requirements. Use advanced AI to provide smarter, faster and more accurate customer service.

Storm Customer Knowledge System (CKS), Content Guru's CRM software, provides organizations with a user-friendly, streamlined knowledge management, case management, and ticketing solution. CKS integrates seamlessly into an organization's entire communications infrastructure to offer enhanced customer engagement and experiences. CKS can be used as a standalone solution or added to an organization's existing storm infrastructure. The browser-based application allows users to access all stored data from any location, at any time. This allows them to work remotely and on the go as easily as if they were physically present in the office. The DTA allows users to view all interactions with a contact, which allows them to understand their relationship with customers and any recurring issues. Supervisors can also quickly review engagements.

CallTaker is a cloud-based, powerful, SOPHISTICATED and CUSTOMISABLE customer service management system. It can be used for pre- or post-sales customer service, internal user support for IT/HR Help Desks, carpark or property security help desks, and any other use case where you need service tracking and delivery to customers, external users, customers, or other organizations. CallTaker is a powerful and comprehensive business management tool that can help improve efficiency, productivity, and governance in your customer support center. Your business needs customer relationship data that is automatically updated. This includes instant access for employees and a complete history of all communications, meetings and documents shared. CallTaker gives your business one place to store all your customers, leads, service requests, and contact information. It also stores all their preferences and history. This ensures that your conversations are always relevant, personal, and up-to date.

SmartKarrot, a cloud-based solution for Customer Success & Account Management allows teams to manage Customer Growth (Expansion/Retention & Renewal), with a platform focussed on Intelligence & Automation. 1. SmartKarrot is built on Augmented Intelligence and proactive handles complex use cases related to Expansion & Retention. Multiple products, service lines, and geographies. 2. Our customers can scale efficiently with our intense focus on Automation & Playbooks. 3. Our New Age Design with a PLG mindset makes for a great user experience. 4. Our unlimited user packages allow our clients to be truly Customer Centric and enable great alignment within their teams.

Zyprr enables businesses to connect with their customers in a new way. It will increase the productivity of your team so much that they won't want to work anywhere else. You can easily manage all your contacts and accounts, leads, sales pipelines, forecasts, customer activities, and more from one place. Superior customer support and help desk service - Manage tickets, customer emails, selfservice, knowledge base, and much more. Integrated campaign management allows you to stay on top of lead nurturing and drip marketing. Inventory items make it easier to invoice and manage orders. Customers and employees will have full visibility and accurate information. Secure collaboration and storage for you business. Set reminders so you never miss a contract renewal deadline. You can customize your dashboard and create custom reports to view the KPIs and activities driving your revenue. Integrate with multiple email systems, receive notifications, make comments, and sync calendars and activities all from one platform.

All your business requirements will be met by our Customer Relationship Management (CRM). You can customize our CRM solution to suit your needs. Unify UI, simple interface Our CRM is easy to use. Our knowledge base will assist you in using CRM faster. All of your activities with their statuses will be visible in the Calendar module. You can access Projects, Invoices and Products, as well as Price lists. A ticketing system can be used to improve communication with clients and within the company. You can use our chat widget on multiple sites. You can set triggers, active times, and agents. Website statistics can be used to track visitors. CRM will allow you to serve visitors directly. Comprehensive CRM reports module. All reports can be sent via email in one click.

It's never been easier to manage your reputation and customer experience. Feedgage allows you to gather and analyze all customer reviews and feedback from one place. This will make your brand a favorite among customers. Feedgage allows you to gain key insights from online reviews and create a strong brand for your business. Feedgage allows you to quickly and easily identify the issues in your services and take the necessary steps. Feedgage allows you to collect, present, and analyze all customer voices in one place. This will help you improve your customer experience. All customer reviews and feedback are collected in one place and analyzed. AI-powered analysis enables you to see customer insights, trends, and common praises (or complaints). Select your competitors to see your competitive advantages. Then, strategize your priorities. Receive notifications via all your communication channels about important issues

HarrisData offers three CRM modules. CustomerFirst®, which provides support, help desk, and quality tracking functions, allows each department to keep customer information and view it within the context of their specific function. The solution manages the flow and resolution of work within the organization, from the moment a request is made or an issue is raised to the end. SalesFirst®, designed to assist companies in managing their prospects, customers, and sales teams. SalesFirst®, a valuable tool for salespeople, captures all historical data and critical information about prospects. To help determine the best sales strategy, you can compile and track competitive information. WebFirst®, where customers can access, update, and create support incidents online 24 hours a day, 7 days a week. This extension to our CRM solutions will allow you to download the latest software updates online whenever you need them.

Dealer Car Search is an industry leader and winner. We are the industry leader in Website Design Build Services. We also offer We site SMS, CRM, and integrated lead management. Dealer Car Search also offers a complete suite of Digital Value Added Services that help dealers sell more cars, more efficiently and effectively.

Boulevard is designed to remember all the details about your customers. The program has many time-saving features that allow you to spend more time with customers and Boulevard will keep your business organized. We agree that customers should be treated as more than clients. They are individuals with different preferences and service needs. You can make sure they are happy customers for life by keeping track of their personal information. Boulevard can help you track every aspect of your customer relationship, including their birthdays and anniversaries. It also tracks how often they purchase a product and what products they have added to their wishlist. Boulevard can help you make sure they return to you because they receive the extra-special service they deserve.

The CRM that you will actually use. Simply CRM is the CRM you will actually use. It's designed for humans. It's quick, easy and simple. We can help you with sales, marketing, support and invoicing. We can help you get started. We offer 24/7 support in your local language. Integrates with all major email and calendar systems. Add events to your (and your customers') calendars Calendar. Simply allows you to send emails from your email address. You can see who had the last conversation and what it was about. Check out related Events, Calls and Emails. Actionable: What's the next step for this customer? All the tools you need, from the first customer to the last invoice, are included in the price.

We are a cloud system that automates any business process. This platform automates processes that require flexibility and speed in the implementation of IT projects. ZOOMIA can automate any complexity of tasks, regardless of programming skills. Register online. Verify your email address and phone number to get online access to the platform. The tutorial video will show you how to get started with the platform. Although this is not necessary, it can be helpful. You can configure the platform to meet your company's needs by activating the integrator panels or opening support tickets. You can immediately use the main functionality once it is activated. You can also implement additional functional modules in parallel. No matter how old or niche the company is, automated workstations, cloud services and document management are all seamlessly integrated into the business.

Rapidtrade offers a customer relationship management service for our clients. This allows you to easily communicate with your customers. You can also manage the interaction at a larger scale. It is well-known for its ability to improve customer-company relationships, increase sales and establish aftersales service. Your brand image will improve if you have good business relationships. We are a leader within the field of order management software and systems. We are committed to improving your business delivery and provide the best systems. Your orders will be processed faster and more efficiently with higher automation efficiency. It allows you to concentrate more on the delivery process and less on customer payments. You can also check if the customers received the products. Access to your order management system will be available anywhere and at anytime.

Apptivo CRM Software helps you attract, engage, retain, and delight more customers. No more juggling among multiple apps. You can manage your customers, finances, and support from your pocket. This will increase your productivity and improve your client relationships. All the following apps are available in one CRM: Invoices and Projects, Work Orders. Orders, Estimates. Help Desk. Expenses reports. An easy online CRM system that stores contacts, reminders and files. You can add more apps to the App Store if your business expands and you require them. You can manage your sales pipeline, keep track of employee activities, close more deals, and monitor employee activity. Track your sales and convert them into invoices quickly to get paid!

Simple yet powerful NPS solution to increase customer happiness. You can send NPS surveys that reflect your brand identity. Get valuable feedback on a daily base. You can survey your customers through email, web and in-app channels. Analyze real-time data, monitor trends, identify happy clients and at-risk accounts, and get real-time reports. Track NPS responses by country, channel, and more with live insights. You can tag, prioritize and assign product issues to your team. Then, follow-up to resolve the problem. Enhance customer experience, make detractors promoters, and thank your brand advocates. Automated workflows can be used to ask satisfied customers to leave reviews on top review platforms or to sign up for a referral program.

CloudApper CRM is the most convenient app for managing relationships with potential and existing customers. It speeds up the process of capturing and qualifying business leads and keeps track of communications between the company's customers and potential customers. It improves business communication by synchronizing all customer queries, solutions, negotiations, and service requests in one place. Optimizes tasks and processes so that any member of the team can interact with customers to provide personalized service. The Web and Mobile App allow for quick and efficient sales activities and high response rates. Users can connect store and share details with potential customers by creating a new account or assigning a contact to an existing account. CRM introduced CRM-on the-go, enabling mobile apps for iOS and Android. The sales team now has more flexibility in reporting.

Our all-in-one CRM makes it easy to manage and control your leads, sales pipeline, and contacts. Take control of your sales pipeline to increase revenue. Tracking customer data is a great way to build and strengthen client relationships. You can improve team collaboration by assigning tasks and tracking issues. Our cloud-based service allows you to access your data securely from anywhere and at any time. Improve client relationships. Increase team collaboration. Improve customer service. More effectively store and organize customer data. Boost your revenue and profitability through a better sales pipeline. You can save money and time over more complex, expensive CRM platforms that offer a lot of features you don’t need. StarterCRM was created for small business owners and entrepreneurs who want simplicity, performance, and an intuitive interface at a low monthly price.

Our automated scheduling system lets customers access your real-time schedule and schedule appointments directly in your shop management system. Steer offers a full suite of marketing automation software that helps build relationships with your customers and increases customer loyalty. Our reputation builder allows you to collect and share reviews from real customers in order to improve your online presence and credibility. Steer AI helps you manage your messages easily without losing the personal touch. Our AI-driven responses allow you to quickly personalize and fine-tune your communications, so you can spend less time in the inbox. Get rid of the hassles of receiving appointment requests via email or phone. Our scheduling software integrates into your shop management system to create an amazing customer experience and save your shop time. Our automotive appointment software makes it easy to manage customer appointments.

A versatile platform, integrated with apps you use every single day. Welp CRM helps manage sales teams by aggregating data, marketing, post-sales and analytics, all into a single tool. Welp CRM is a flexible and versatile tool that focuses the attention of your team on sales. It aggregates information and data across all company departments and makes it available from any device, including mobile. Features and processes can be customized to suit your needs. Welp is designed for companies and organizations that are focused on innovation, growth, and continuous improvement. It allows you to manage sales, relationships, and contacts easily. You will be able to contact a consultant to answer questions, provide information and assistance via email and phone.

BizCRM is a SaaS-based solution that streamlines business operations and drives growth. It combines powerful CRM features with HR management, employee field tracking and WhatsApp integration. Customer management, lead tracking and sales automation are key features that boost productivity. It provides tools for employee self-service, payroll management and attendance tracking. It ensures workflow efficiency with advanced project management features such as task assignment and progress tracking. GPS-based tracking of employees and detailed reporting provides real-time insight. BizCRM App empowers companies of all sizes to improve communication and scale easily, making it an essential tool for modern enterprises.

AI-powered business intelligence helps you to enhance your contact center and identify your greatest opportunities to improve customer service efficiency. Our Customer Experience Management platform (CXM), allows you to monitor all digital and voice communications in real-time. It also gives your team practical guidance on how to improve your key KPIs. Augment CXM automatically breaks down conversations into customer intents, products they are discussing, and the outcomes. This gives you insight into every detail. Ever dealt with a flood of customer questions? Augment CXM detects unexpected spikes in customer questions and alerts your team so they can take corrective action before they spiral out-of-control. You can quickly identify which agents are causing problems in your contact center and provide coaching to them on how to improve their customer service.

TalkToTheManager allows business owners anonymous comments by customers via text message. They can respond to customer service, product and facility issues before a negative experience becomes a negative review. We provide a dedicated number that you can display at your business when you sign up for our service. Sign up for our service to instantly receive a dedicated number to display at the business. Managers on duty are notified by text or email. Managers do not have access to the customer's number. Managers can text the customer immediately, even if they are not on-site. This allows them to resolve issues and praise customers for their great experience. Customers leave satisfied and, in many cases, they write positive reviews online. Customers tell their friends about your brand and return to it, increasing revenue and loyalty. Customers can text their TalkToTheManager number to any cell phone.

Video/text feedback from real customers can make product reviews more vivid. Your survey metadata should include the type of questionnaire and options such as video/text mandatory. Once you have described the product you wish to review, you can send as many invites to your users as you like. Once you have received the required number of responses, you can finalize them and create one video for each reviewer. Or, as needed, the entire survey. Video surveys are more effective than regular text surveys at understanding your customers. Based on sentiment analysis, we separate positive and negative responses. Our app and web apps allow users to respond to your survey without compatibility issues. Our services are secure from the beginning without any authorization.

NutriAdmin is the only software you'll ever need to manage your nutrition practice. NutriAdmin is trusted by thousands of nutritionists worldwide. Your clients will be delighted with your exceptional service. You can help them achieve their goals and simplify your workflow. NutriAdmin gives you the tools to be 100% productive, no matter how big or small your practice. Streamlining your processes and saving time will allow you to spend more on growing your practice and strengthening your relationships with clients.

Botbox is a platform designed for small and medium-sized businesses to help them to onboard customers seamlessly and automate acquisition/retention via the most popular messaging apps. Smart triggers and automation make it easy to keep customers informed about your products and services via the most popular messaging platforms. Pre-built chatbots can reduce churn by 600%, increase sales, and help you increase sales. You can use chatbot templates or create your own. All you need to do is click and publish on the Website, Messenger, and WhatsApp. Botbox API allows you to connect to the apps you love to increase productivity. You can easily manage, request and design new HSM templates, opt-in users and manage your WhatsApp notification campaign without having to rely upon the IT department. Reach specific user groups with the most relevant information at the right time. Automate engagement. Analyse behaviors to set triggers.

Salesdoor is a unique customer relationship management solution specifically designed for the healthcare industry, specialty pharmacy and pharmaceuticals. We have extensive experience in specialty pharmacy services and are familiar with your needs. A system that adapts to your unique workflows and doesn't require complicated configurations is what you need. Salesdoor allows you to stay connected with your clients. All communication and marketing can be managed from one platform. The built-in contacts library allows you to reach more potential clients and grows quickly. Salesdoor's lead tracking technology allows you to target, grow and retarget leads at every stage in your sales funnel. Salesdoor is the best tool for project management, internal team performance tracking, sales, marketing, and project management. Salesdoor was specifically created for companies that need to recruit physicians and other medical staff to sell their products and services.

Konnect CRM software allows your marketing, sales and customer service teams to work together. They can share information and manage all interactions with prospects, customers and leads. Konnect CRM helps sales teams win more deals. Many CRMs don't work because they offer little value to sales teams. Konnect CRM is different because it offers excellent features and customer service to help small businesses succeed. Konnect CRM is designed for SMEs to help them manage their sales processes effectively and quickly. The Konnect CRM solution helps manage the customer relationship from pre-sales through to post-sales. Konnect CRM allows companies to manage their customers throughout the entire life cycle, from acquisition to after-sales support. Konnect CRM has some unique features that allow companies to easily upsell, cross sell, and retain their most loyal clients.

inSided is the most popular Community Platform for Customer Success and Support. Our Community, Knowledge Base and In-Product Support products can help you reduce churn, deflect calls, and build better products.

You can now automatically trigger official Amazon rating requests by using the same system that powers Seller Central's Request a Review feature. There is no need to click on each order or worry about restrictions. This fully automated process is compliant with Amazon policies 100%. eDesk acquired FeedbackExpress in 2019, the popular Amazon feedback tool for safely requesting feedback from sellers and boosting reviews. We've learned a lot from FeedbackExpress customers over the years and have made their best ideas a reality in our eDesk Feedback tool. FeedbackExpress customers love eDesk Feedback because it is 100% compliant and an automated system that allows them to gather more feedback and reviews. They also love that they can collect reviews across Amazon, eBay and Trustpilot, which increases conversions on their webstores.

Any service company must be able to manage customer relationships (CRM) in order to identify potential customers, monitor commercial activity, and keep them satisfied. Customer relationship management software is essential for understanding your customers and documenting your relationships. The software makes daily life easier and makes communication between teams more efficient. Everwin CRM software makes it easier to manage customer relationships and improves your company's performance. Automated imports of contacts and companies (interface with Corporama). Management of commercial objectives and reporting.

Customer feedback can be analyzed across all channels, from support tickets to reviews. You can combine customer feedback from reviews, surveys, surveys, support tickets and other channels into one repository. Each piece of feedback will be automatically analyzed for sentiment and topics based on your taxonomy. Real-time insight into customer issues and requests to drive tangible improvements in your CX. All your feedback can be gathered in one place using all your favorite tools. Automatically analyze customer feedback, reviews, and support tickets. Prodsight automatically scans all your conversations and identifies the most important topics you should be following. Our AI suggests topics like cancellations, technical issues, and pricing complaints. You can create your own topics to track specific elements and features of your platform. To identify the root causes of issues, drill-down into sub-topics.

BluWave CRM is user-friendly and will be a great asset to your sales team. BluWave cuts down on admin tasks by 37%, allowing you to spend more time with prospects and customers. Companies that have great customer relationships are the best. Engage more customers. You can communicate with customers via a variety of channels, including email, telephone, and face-to-face. Strong customer relationships are key to overcoming your competitors. Get a 360-degree view of all your possibilities. Sort and rank according to your criteria. Align sales efforts with your business strategies. Superfast CRM SQL Database Engine, based in South Africa. Extremely user-friendly. You can crank up your sales at incredible speeds. Bluwave CRM is compatible with all accounting and ERP systems including Syspro, Sage, AccPac, Pastel, Sage and AccPac. BluWave Service provides complete incident tracking. Manage Service tickets, jobs, customers equipment, and teams of technicians.

FinKoper CRM is designed for Accounting firms. Features: Communication: Communicate with clients via Telegram, WhatsApp or Email. All accountants who are leading this client can communicate in one window within the service, without using personal messengers. Tax calendar for every client: Once a client is set up, the service automatically creates a schedule for tax reporting and integrates it into the calendar of the accountant. Chats and tasks - Employees can track and set tasks for themselves and colleagues. Recurring tasks and checklists, tags, comments and attached documents are all set up in one window. Work Time Tracking: This tool allows you to plan the number of staff, their qualifications and workload. Analytics for the manager : Detailed reports, graphs and charts on employee productivity and work efficiency for every client and task.

Up to September, new customers can sign up completely free for Feedback and eDesk. No hidden fees, no obligations, no risk, no credit card required. Get more reviews from satisfied customers to boost your brand. xSellco feedback allows you to post customer reviews wherever you need them. 95% of shoppers will read reviews about your business and products before making a purchase decision. To ensure that your email marketing campaigns only target happy customers, create simple targeting rules. Rules can be based on factors such as product purchased, on-time delivery, positive reviews and previous orders. Use existing email templates to insert your logos or product images. Or, create your own emails that are tailored to your brand. Smart dynamic placeholders allow you to personalize emails by adding customer name, product name, and other information. xSellco Feedback is a seamless connection to all the places you sell. This allows you to increase your Amazon Feedback and broader internet reputation from one place, and drive reviews.

CRM system for sales, staff, and financial management. You can arrange electronic document management and group work. All contacts and history with business partners can be stored in one CRM. You can assign tasks, track progress, and assign team members. Communicate with team members and partners via email, VoIP telephony and chat. Automated reports can be used to track financial flows and assess employee productivity.

Thalamus Real-time marketing software for the connected consumer age. WHAT IS THALAMUS? Global SaaS marketing platform that connects your company with consumers, retailers and sales force. You can integrate digital touch points, send omnichannel communication, run promotions, design consumer journeys and analyze Tableau. It is a cost-effective solution that can be used by global companies. There is no minimum time contract or setup cost. WHY CHOOSE THE THALAMUS PRODUCT? Our solution is broad. We offer more communication channels, activities, and promotions than any other solution. Why? We created software for companies that sell products and services to consumers. Marketing in these industries is quite different from traditional CRMs. No bullying, no tickets. What happens if enterprise software implementation fails? The day following when you ask your marketing department to raise a ticket

Manage your customer service department, from tickets for engineer service to the management of customer portals. Support your sales function, from the initial lead to the appointment and beyond. Transform your customer relationships easily and reduce your administrative time. Access the data and information that you need whenever you need to, in order to achieve your goals and objectives and support business growth. Manage the quote, order and invoice process in your holiday home dealership. You can allocate your engineers' work and have full visibility, while empowering your team to finish jobs, re-allocate, or upload photos when required, even from an offline device.

Bid Track Sell is a CRM that allows Manufacturers Reps better track their sales progress. The online, mobile-friendly application allows users to manage many-too-many relationships, track sales, quotes, products, customers and commissions, as well as track sales progress. Its automated reporting displays dashboards and illustrates win/loss rates of manufacturers, products, customers, so agencies can easily see which products and customers are selling - in real-time.

It is crucial to demonstrate that you are able to understand and meet the specific needs of customers. By providing a richer relationship experience, you can empower organizational growth. Banks must use their customer data to meet the increasing demand for personalized services. Recommending the right products at the right moment is one of the best ways to communicate with your customers. Banks need a place that logs every customer interaction in real-time to grow. Personalization is key to maximizing customer service. Targeted marketing communications can help you to increase customer retention and build relationships. It is crucial to tailor communications to each customer's individual profile in order to retain and grow those relationships.

HaloCRM, an omnichannel customer service solution, is designed for teams that want to improve their efficiency when dealing with customer inquiries. HaloCRM provides a platform that allows teams who interact with customers to manage conversations in any channel. The platform will ingest conversations from Twitter and Facebook, Facebook Messenger and other channels such as SMS, email, chat, phone, and more. This eliminates the possibility of missing inquiries and improves customer satisfaction by opening up more channels of communication. HaloCRM allows you to provide support anywhere. You can keep customers happy by using email, text, voice, chat and more. Big customer service team? Many complex processes? HaloCRM is able to handle all of your complex processes with its powerful workflows that are ready-to-use and drag-and drop configuration. HaloCRM makes it easier to prioritize customers and respond with one unified help desk, complete with built-in customer context to facilitate better conversation tracking.

Customer experience insights can be found in every interaction with your company. Unstructured feedback is received in all communication channels, including phone calls, chat sessions and emails. Topbox's omnichannel analysis platform allows companies to quickly identify issues that can impact sales, customer satisfaction, product costs, and customer churn. Topbox's powerful aggregation and normalization, redactions, sentiment analysis, rule based and AI-driven class models provide actionable insights for clients without the need for expensive professional services. Topbox will help you unlock the insights in your customer interactions with Topbox.

Zendo allows businesses to deliver services to customers from one location. Zendo makes it easy to sell custom services online. It also saves time by reducing context switching and manual repetitive tasks. Zendo can eliminate email, project management, accounting, proposal, CRM tools, and other context switching. You can manage the entire sales and delivery process from A through Z. A is when a customer contacts you with an inquiry, while Z is when the service has been delivered. For maximum convenience, customers can pay via the chat link right after you have sent them an estimate. Zendo has a simple-to-use Customer Profile and chat-like Communications tab. This allows you to manage all communication between your team members and customers. You can view all customer's past requests and search all shared files between them.

Your hotel guests will be interested in your timely, relevant, and personal email marketing campaigns. Our easy-to-use tool makes it easy to quickly spread the word about all hotel promotions, discounts and special offers. Drag-and-drop editor makes it easy for you to create beautiful and responsive hotel emails. Dynamic content, segmentation, merge tags and triggered automation can give your emails a personal touch. You can quickly and easily respond to negative and positive reviews about hotels from the platform. You can use the ticketing system for communicating service issues to the appropriate department or person. Compare your hotel's performance to their online reviews. To monitor engagement, post updates and track insights, connect your hotels' social media accounts.

One solution to manage all aspects of your customer journey. Streamline your process, make smarter business decisions, and accelerate your growth. You can make it your way. Automate repetitive tasks to lower costs. Professional and personal communications can impress and inform customers. Use feedback emails to learn from customers and prospects. For each team, create unique dashboards. Filters can be used to find the information you are looking for. You can drill down to customer-level information and complete notes history. Export easily for further processing. Do you need to combine reports from multiple tools with different login details and support teams to better understand your business? Your business will soon be in trouble if it has a large tech stack. Anthill provides instant visibility and control over your entire company with a single, clean, and simple-to-use interface.

Connecting stores with local consumers via popular messaging apps will increase footfall, conversions in-store and customer loyalty. ServiceDock's all in one messaging app allows store staff to respond. Every day, customers search for your products and stores. It's easy to ask staff questions from your store directly via search results using Google's business messages or from your website, social media networks and shop windows using popular messaging app. One easy-to-use app allows customers to send images, audio, and video files to multiple channels. Customers will be more likely to come to you if they feel confident that you have the right product. Cross-selling can increase sales and lower returns. Our messaging-based surveys allow you to capture up to 3X more feedback in-store, and allow you to follow-up with unhappy customers immediately to save sales.