Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

Rootnet CRM is a comprehensive software solution aimed at enhancing growth and operational efficiency within organizations. Tailored for businesses seeking to reach their full potential, it fosters better relationships among team members and clients while managing resources effectively. With Rootnet Intranet, team members can connect with one another and communicate effortlessly through an intuitive interface. This tool not only strengthens workplace community but also optimizes communication pathways, ultimately driving productivity higher. Additionally, the Service Desk feature provides immediate assistance for IT-related issues and facilitates the management of various service requests. Users can conveniently submit tickets, ensuring that their concerns are promptly addressed by IT professionals. This integrated approach not only resolves issues swiftly but also enhances overall organizational effectiveness.

Description

inSided is the most popular Community Platform for Customer Success and Support. Our Community, Knowledge Base and In-Product Support products can help you reduce churn, deflect calls, and build better products.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Blotout
CanopyDeploy
Common Room
Easyflow
Findjoo
Freshdesk
Gainsight
HelpHub
Meltano
Miro
Mixpanel
Productboard
Salesforce
Salesforce Agentforce Service
Slack
Stackreaction
Unleash
Zendesk

Integrations

Blotout
CanopyDeploy
Common Room
Easyflow
Findjoo
Freshdesk
Gainsight
HelpHub
Meltano
Miro
Mixpanel
Productboard
Salesforce
Salesforce Agentforce Service
Slack
Stackreaction
Unleash
Zendesk

Pricing Details

$30 per user per month
Free Trial
Free Version

Pricing Details

$900 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Rootstack

Founded

2010

Country

Panama

Website

rootstack.com/en/solution/crm

Vendor Details

Company Name

inSided

Founded

2010

Country

Netherlands

Website

www.insided.com

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

Community

Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

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