vtenext Reviews

Summary: Great software that can help your business. Constant security and easy integration with every application.

Positive: Easy to use.
Totally customizable.
Fast support.
Total security.
Easy integration.
Best team for support and marketing.

Negative: None. This solution has everything you could want.

Summary: Overall I consider VTENEXT an excellent software, powerful, easy to use and above all easy to customize.

Positive: VTENEXT is an indispensable CRM for those who want to keep all business processes under control. We mainly use it for managing support tickets for our customers and we can't do without it anymore.

Negative: The only thing that I find a bit cumbersome is the management of documents to be attached to a ticket. It could certainly be improved especially in the possibility of simultaneously binding multiple documents at the same time.

Summary: Overall, I find it extremely interesting, useful for speeding up business processes that are fundamental to increasing productivity.

Positive: Simple, intuitive and flexible.
Customization is its strong point.
I basically find the possibility of interaction between the various sections and contact management.

Negative: Some steps are a bit cumbersome, such as the system for not showing the blocks in the layouts.

Summary: I would recommend the solution for any organization that wants to manage CRM related processes from "simple" to "complex" ones.

Positive: The software is extremely easy to use but also powerful to customize and automate with the native process engine.

Negative: It lacks an integration with Outlook (for Mac) to associate email directly to the lead/customers.

Summary: A complete, simple, well-maintained and constantly updated CRM, complete with a customer portal and an efficient app. Strongly recommended.

Positive: We were looking for a CRM and found software that also had a process manager and an AI manager. the pre and post sales assistance service is absolutely efficient. The software can be installed in the cloud or on premise. Contains a section for the effective customer portal and a great app.

Negative: Graphics could be a little improved, but it is a negligible detail given the complete and simple to use features.

Summary: Surely the best product for our company. We find this is a crucial part of our IT and business org.

Positive: INTUITIVE: virtually no training needed. very intuitive!
FLEXIBLE: can be fully customized by the administrator user accordingly to company needs in order to expand or reduce needed complexity.
POWERFUL: integrates Process Management solution (simply and fully controlled by the admin user) and AI integrations. Our installation get more and more complete as long as our company grows in its process automation needs.
COST: affordable software for professional use

Negative: I can hardly find one.. whenever technical problems occur reply from support is fast and professional. I would probably suggest to have more training materials, demo or webinar to explore all possible opportunities arising from its use.

Summary: The product is complete and very powerful and is competitively priced compared to other products with a better-known brand name.
In addition, the technical support is very professional and competent.

Positive: The possibility of being able to customize the various software modules according to one's own needs, without having to ask for external support.
The module for creating offers, orders, and order confirmations is very powerful and user-friendly.

Negative: The marketing module is not user-friendly for inexperienced persons, and the interface needs to be made more up-to-date.
The number of connectors with other external software is limited.

Summary: Recommended. It's a top player solution. Good work guys!

Positive: Simple, powerful. The BPM engine is the real winning feature of this CRM.

Negative: To make it work well you need to study, but then great satisfaction comes for you.

Summary: Hello the application is very nice but the email setup is a problem
please contact me on allanarston@gmail.com incase you have a solution to IT

Positive: Very Easy to setup
the application is relatively easy to use

Negative: Some challenges on the SMTP setup for office365
because i think it rejects all the email server settings

Summary: An excellent solution with which to create projects that can be adapted to any business and commercial reality.

Positive: Scalability and flexibility in the functions and processes available to the customer.
The countless applications that this software manages to adapt to... fantastic!

Negative: At the moment nothing to complain... If not the rather standard graphic design.

Summary: Compared of similar CRM VTENext is cheaper and with higher level of customization. Even if it's simple to load data into it for sure you need to buy a development service because it's not a low code software.

Positive: Data Import is quite easy but at the beginning someone has to guide you. The SDK give you a possibility to customize your CRM and you have no constraints from this point of view. Technical support is very fast and efficient.

Negative: Relationship are allowed only for standard modules neither for light modules nor for customer ones. So, in the majority of cases you need a developer unless you just use the built-in modules.

Summary: Positive overall experience, it could be appreciated if the app was more developed in the next future.

Positive: The great flexibility and capacity to integrate with other systems.
The availability of software programmers.

Negative: The app for some modules (especially those customized) is not good like the browser version.

Summary: Good CRM with countless customization and development possibilities (which unfortunately we are not yet using completely at the moment).

Positive: Lots of features and possibility to personalize it.
Good staff availability for development (although an easier direct contact would be preferable for small and rapid needs).

Negative: The User Experience to be improved (too many different places where to personalize the pages make it a bit dispersive and complicated).
Have a chance to have a NON cloud product, to work when there is no connection possibility.