Act! Advantage, a full front-office CRM solution with all-new functionality that unites sales, marketing, and customer management in one intuitive, affordable platform, is the culmination of nearly four decades of feedback. Every feature is designed to reflect how today’s SMBs run their businesses and helps them stay organized, attract new customers, and turn relationships into results.
Act! Advantage includes the largest injection of new functionality in Act’s history, broadening its footprint across your entire front office, and reducing your need for costly, third-party tools. Additionally, you can select the perfect fit, cost-effective tier to meet your current needs with peace of mind knowing that Act! will grow with you.
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Pipedrive is a powerful CRM and sales pipeline management platform designed to help businesses track and optimize their sales processes. The platform offers automation tools, AI-powered sales insights, and real-time reporting to help businesses close deals faster and more effectively. With customizable workflows, integrations with a wide range of apps, and an intuitive interface, Pipedrive supports sales teams of all sizes in managing leads, automating repetitive tasks, and monitoring performance for smarter, data-driven decisions.
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Numa is the AI Customer Operations System built for dealerships that are tired of losing revenue and customers to broken processes. Every day, service calls go unanswered, advisors spend their time fielding "where's my car?" instead of selling work, and managers only find out about unhappy customers after the bad review is already posted. Numa fixes this at the infrastructure level that can follow-up with your customers automatically and give visibility into customer satisfaction to your advisors, reps, and managers. Operator answers and routes every inbound call so nothing goes dark. Status Updates proactively reaches out to customers so advisors stop drowning in callbacks. Voice AI books appointments automatically so customers never wait. LiveCSI flags heat cases in real time so managers can intervene before a CSI score takes the hit. Opportunities can proactively reach out on declined services, open recalls, and equity moments. And it all runs through one unified system: one inbox, one shared context. The result: recovered revenue, freed-up advisors, and a customer experience that increases CSI and builds loyalty.
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Garage360
Garage360 is a cloud-driven software solution tailored for auto repair shop management, aimed at enhancing and modernizing the workflows of independent garages and service centers. This platform equips both owners and technicians with a single, user-friendly dashboard that allows them to oversee various business components, including appointment scheduling, service management, invoicing, inventory control, client interactions, and comprehensive reporting functionalities.
Designed for scalability and user-friendliness, Garage360 enables small and mid-sized automotive repair establishments to function as efficiently and professionally as larger dealership networks. Its modular structure allows shops to select specific features they require, such as digital vehicle inspections, predefined job templates, labor tracking, and integrated payment processing, all while maintaining a streamlined and responsive system.
Additionally, Garage360 offers seamless integration with top automotive data providers, diagnostic equipment, and parts suppliers, ensuring that technicians have access to original equipment manufacturer-level repair protocols and precise labor time estimates. This capability not only enhances the quality of service but also significantly boosts overall shop productivity. As a result, users are better positioned to meet customer expectations and drive business growth.
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