Alternatives to ReviewCaddy

Sogolytics, an experience management platform, allows companies to collect, analyze and use employee and customer data to drive business growth. Sogolytics is used by organizations across all industries to track interactions at all touchpoints with customers and employees. The best-in-class reporting delivers real-time, actionable insights that help to prevent and mitigate potential problems. SogoCX improves every aspect of a company's customer experience. This means improved conversion rates, simplified data management, and understanding customers to increase return on investment. Organizations can use SogoCX to measure key metrics like NPS, CSAT and CES. SogoEX software is used by organizations to collect and use data to improve engagement and reduce turnover. This platform allows HR and leadership to drive organizational changes through real-time feedback collection and employee engagement.

A platform for managing Omni-channel Experiences. You can do more than just survey. Power-up your experience management programs. All touch points can have an omnichannel experience. All data in one location. You can customize and share email surveys to increase open-rates. You can customize the subject, body, or share from an email address you choose. White-label your emails, and share. For feedback, share a QR code that can be scannable. Share the code with respondents. Respondents can scan the code to access the survey and take it. Generate multiple unique survey links for sharing surveys. These links can be tracked and used to measure survey performance. You can white-label your survey by using Custom Domain. You can embed surveys to engage customers and visitors on your website. You can embed the survey as a popup card, chatbot on your website, or inline embed. Our mobile SDK allows you to quickly create surveys and collect actionable information.

You can now automatically trigger official Amazon rating requests by using the same system that powers Seller Central's Request a Review feature. There is no need to click on each order or worry about restrictions. This fully automated process is compliant with Amazon policies 100%. eDesk acquired FeedbackExpress in 2019, the popular Amazon feedback tool for safely requesting feedback from sellers and boosting reviews. We've learned a lot from FeedbackExpress customers over the years and have made their best ideas a reality in our eDesk Feedback tool. FeedbackExpress customers love eDesk Feedback because it is 100% compliant and an automated system that allows them to gather more feedback and reviews. They also love that they can collect reviews across Amazon, eBay and Trustpilot, which increases conversions on their webstores.

SurveyOL is professional, efficient, and simple. It provides cutting-edge feedback and communication technology that was once only available to large companies. You can choose from many question types, including multiple choice, image choice, dropdown, textbox, comment box, NPS, star rating, slider, grid, ranking, uploads and more. You can download more than 100 survey templates as a foundation for your custom surveys. SurveyOL allows you to choose from a variety of color themes and can be customized with different fonts and styles. Your response rate can be increased by sharing your surveys via the web, QR code and social media. Its robust analytical tools and real-time responses will allow you to meet your budget and timeline expectations. It is easy to export survey results to Excel Word, Word, PowerPoint, or PDF. SurveyOL allows you to make better decisions.

Complete solution for eCommerce store reviews to transform it into a powerful strategy to scale eCommerce. Your reviews can be used to create a powerful gamification or retargeting strategy. Our platform automates the process for getting reviews and turns them into powerful dynamic retargeting in Facebook Ads or Google Adwords. ConfidentCustomer can be added to your business to allow customers to leave video reviews and for potential clients to see the high-quality service you offer. Our rating widget can be used to rank Google search results. It is possible to automatically share reviews from customers via social media. This will make your company's page more visible in search results on Facebook, Twitter and LinkedIn. Send invitations via email/sms for customers to review your products and services. Customers can leave reviews and your website will automatically show or play them. A Google-approved widget will display the rating in search results.

FoxMetrics can help you overcome the problems of siloed products and systems. It captures, stores and unlocks data from the web, mobile, or other sources. This empowers businesses to enrich, transform, visualize, and explore web visitor activity. You can easily report on sessions, users and page views as well as custom events and other related metrics. You can improve your ROI by identifying and measuring the most effective marketing strategies and campaigns to maximize conversions across all channels. The biggest problem isn't lack of data, it's inability to quickly extract meaningful and actionable insights. FoxMetrics allows restaurants to collect and analyze data online and offline from their customers, including orders, loyalty platforms, delivery platforms and location/map platforms.

Do you want to grab customers' attention and keep them informed? Beupify offers a variety widgets that you can integrate into your website to notify customers about any updates to their product. The widgets are a great tool to increase your business value and conversion rates. They allow you to keep in touch with customers and build long-term relationships. Customer feedback can be used to improve your brand identity, increase conversion rates, and ultimately create long-term customer relationships. Beupify's targeted notification widgets and eye-catchy widgets make it easy to increase your business value. Beupify's eye-catchy widgets will update your customers with targeted notifications and targeted notifications. Your success is dependent on customer feedback. You need channels to collect task-based feedback from users and analyze their behavior. It will be a joy to see how your business grows, and how your product improves based upon the unique tools and collected feedback.

Survey your customers on your website, web apps, and emails to find out their "why". Informizely allows you to quickly gain valuable insights into the motives of your customers. To improve your website, products and services, as well as conversion rate. Get to know your customers better and gain deep insight into their motivations and experiences. Get powerful insights to help you create and improve products and websites that customers love and recommend. Increase sales, increase conversions and optimize conversion funnels. Build brand loyalty and improve retention. At the right time, show targeted pop-up and slide-in surveys on your website. Inline a survey on your website. It will automatically display when you scroll to view it. Get deep insights using full page questionnaires, distributed by a public link. In emails and web apps, embed NPS, CES and rating questions.

Google can recognize your company's authority by reviewing it. Get ahead of the curve and increase your visibility on search engines. Customers are nine times more likely to choose a company with high ratings than a company with poor reviews. Evaluate the performance of your company and identify areas that need improvement. You can send review requests via your phone or computer. You can add unlimited users to your office staff, team leaders, and management to collect consistent reviews. Customers will receive a text that takes them to a short survey. If they answer yes to the survey they will be asked to leave a review for your business. Griffin Smith, a digital marketing agent, had previously run several review campaigns manually. He decided to automate the process. ReviewSpreader is a platform that helps ethical companies to generate organic feedback to help consumers make better buying decisions.

Live chat with customers and visitors now. The most customizable widget allows you to convert more leads, drive sales, and provide faster customer service. Your website will instantly increase visitor to lead conversions. All you need is a modern web chat with automated greeting messages. You can pre-qualify leads by automatically collecting their contact information and messages. You can reply immediately or when your team is online. HelpCrunch Live chat has Help Desk features that will help you increase your support team's productivity. One support agent can simultaneously manage up to five chats with customers. You can localize your chat widget to different markets, change its button style, wallpapers and more - it will fit your brand perfectly. Pre-made answers to common questions will help you respond faster. Never miss a word.

It's never been easier to manage your reputation and customer experience. Feedgage allows you to gather and analyze all customer reviews and feedback from one place. This will make your brand a favorite among customers. Feedgage allows you to gain key insights from online reviews and create a strong brand for your business. Feedgage allows you to quickly and easily identify the issues in your services and take the necessary steps. Feedgage allows you to collect, present, and analyze all customer voices in one place. This will help you improve your customer experience. All customer reviews and feedback are collected in one place and analyzed. AI-powered analysis enables you to see customer insights, trends, and common praises (or complaints). Select your competitors to see your competitive advantages. Then, strategize your priorities. Receive notifications via all your communication channels about important issues

Qualtrics XM Platform™ is a system that allows teams, departments and entire organizations to manage all four core experiences of business: customer, product, employee, brand, and customer. It can be used by whole businesses, departments and even entire companies. Qualtrics is trusted by more than 10,000 companies worldwide, including more that 75 percent of Fortune 100 companies and 99 of the top 100 U.S. schools of business. They help to create products that people love, build loyal customers, build a great employee culture, and build iconic brands.

CX Intelligence models provide insight that can be used immediately within your business, from the front line to senior management. It is tailored to your specific needs. Technology combined with the right amount self-service to put your control, and the right amount tailored insight and support services that guide you as and whenever you need it. We gather and aggregate customer experience data, including journey, behavior, and demographic data, to improve customer experience monitoring and improvement in real-time. We listen to your customers on their terms. We capture the voice of your customer at every touchpoint, in any language and on any device. We are quick and efficient: As experts in highly personalized transactional survey design, we allow customers to voice their opinions in a fast and efficient manner. This results in survey response rates of up to 48%.

Your clients' experience with you, especially during "moments in truth", is what fuels their love for you. Active listening at every stage of the customer journey opens the door to a deeper understanding of your customers and a remarkable ability to respond. Measurement of customer experience is a key pillar for implementing successful business strategies. It is well-known that a loyal customer is a customer who is satisfied. We assist organizations in all phases of project implementation, including design and interpretation of results. Design of the customer survey methodology and customer voice program. Continuous data collection from the target audience. Designing dashboards and reports to support action at all levels. Implementation of a feedback loop strategy/post survey follow-up with clients (strategy development, manager training, etc.).

Retail associates can connect with customers in-store, continue selling to them online, and earn additional commissions using our mobile clienteling platform. Customers have more personalized shopping experiences, while retailers see an increase in online conversion rates and average order values. They also see a decrease in return rates. Salesfloor is an award-winning platform that combines clienteling and virtual selling with mobile point of sales tools. Salesfloor allows store associates to provide personalized and convenient customer experiences via any channel, including live chat, video calling and e-mail. Customers can connect with local store associates in real-time via video, live chat and e-mail. Associates can sell virtually through multiple channels. Sales are assigned to the appropriate associates or stores. Allow associates to provide personalized service across all channels. This will help you build more meaningful relationships.

Our 20-years of combined experience in customer relationships has given us a lot of wisdom. You can choose to concentrate on one area or combine platforms to maximize your business's positive impact. SATISFYD's Voice of the Customer solution (VoC), gives you the tools to identify customer feedback and take action. You will get the insights you need to empower your employees to make your organization more customer-focused. SATISFYD's Voice of the Employee solution (VoE), allows you to identify and take action on employee improvement opportunities. It has been proven that employee engagement can increase profitability. SATISFYD reviews allows you to collect and leverage online feedback. This will allow you to improve SEO, build social proof and gain valuable feedback about the performance of your company.

Tattle is the best platform for restaurant and hospitality owners to collect feedback from their customers and then act on it. Online reviews and mystery shoppers are no longer sufficient to satisfy today's strategic restaurant owners. A powerful feedback platform is essential to identify top opportunities and use data-centric approaches. Tattle uses causation-based surveys that have a 94% completion rate. This means you get 20x more information than other solutions. Machine Learning is used to rank the highest-impact opportunities, which increases guest satisfaction and revenue. You can set monthly goals based on the unique opportunities at each location to align your team, execute actions, and track progress over time. Operators can filter reports by daypart and ordering channels. They can also filter by incident rate, top box score, incident rates, and other key metrics.

Webmaxy Analyzer is a user behavior analytical tool that provides an in-depth analysis of your website visitors. You get various functionalities, like session replays, heatmaps, form analysis, surveys & polls, funnel view, and user insights. By analyzing qualitative data, you can understand your customers better and improve your website conversion rate. With Webmaxy Analyzer, you can make data-driven decisions and refine your business strategies accordingly. WebMaxy Analyzer is used by digital marketers, owners, product marketers, and other decision-makers to make an informed decision. It is simple to use, powerful, and easily integrates with your present tech sack. It helps you find the missing dots in analyzing user behavior. Get qualitative data that improve your web app and website by understanding how your users interact with your website and where they click through heatmaps, you can position your CTAs accordingly. Webmaxy analyzer can help you make data-driven & informed decisions. With Webmaxy Analyzer, you can know and understand your visitors, enhance their website experience and boost conversion rates. Top Features- Behavior Analytics Session Replay Heatmap Form Analyzer User Insight

Keep your fingers on the pulse of product quality. unitQ Monitor analyzes customer channels in over 100 languages, including Zendesk tickets and App Store reviews, to identify potential issues with your product in real-time. UnitQ Monitor allows you to listen to what your customers have to say about your product. Cross-channel monitoring unitQ Monitor scans, analyzes, and displays what customers say across various channels including the App Store and Zendesk, Reddit and Twitter. Global feedback and insights. Helpful insights don't just apply to one region. That is why we translate feedback in over 100 languages into English, and monitor on a global scale. Identify and address Quality Issues. Machine learning is used to analyze translated feedback and remove noise and false positives, revealing Quality Issues that otherwise would remain hidden. Q Monitor provides a dashboard that shows trending Quality Issues.

Lumoa is a customer intelligence platform that automatically generates customer insight that can help you make better investments and measure the impact of your investments using customer feedback. Lumoa is an easy-to-use platform that allows you to collect, analyze and act on customer feedback. You can create a customer-centric culture and listen to your customers. This will ensure that every decision in the company is made with the customer's best interests in mind. Lumoa's executive dashboard makes it easy to manage and monitor different customer journeys, customer touchpoints and sets of data. To compare performance between cards, you can create cards in your dashboard that represent specific locations, channels, or touchpoints. You can also access specific insights about that card. You can make the right decisions by understanding what your customers think about your product, business, or service. Lumoa lets you monitor your customer experience performance in real time.

Maximize and increase customer returns at all points of the customer journey. Automated customer interactions can help you create loyalty programs that generate incremental revenue. Bespeak helps small to medium businesses harness the power and potential of mobile to maximize their existing customer relationships. You can increase in-person sales and quickly pivot operations to limit in store contact. To increase your chances of interaction, response and ROI, build out your customer database that includes mobile phone numbers. To increase customer engagement and drive revenue, showcase specials, events, and new products.

Get feedback from your customers and listen to their opinions. The feedback form can be used to identify areas that need improvement and improve customer satisfaction. Your website should have a feedback button so that visitors can leave comments while they are browsing it. A comment form allows visitors to leave feedback. This is a great way for customers to engage and improve your business. Customer support should be excellent during and after a sale. You can send your customer a support question using our support form. We will notify you so that you can quickly respond to customers' questions. Sometimes, your website doesn't have the information customers need. Our sales lead form can be added to your website to allow customers to submit a question. It will help you close the sale by being available to answer customers' questions.

Press’nXPress is a journey-based experience management platform that helps companies deliver a first-class customer experience by monitoring customer satisfaction in real-time. The Press’nXPress cloud platform enables companies to capture customer feedback through the modern and complex customer journey and everywhere the customer is, including physical, digital, social, and voice channels. Ask the right questions at the right time in point of service such as website, checkout, cashier, exit, cafeteria, lobby, gym, post-transaction, or after-call. Utilize omni-channel feedback collectors: Kiosk, Website, SMS, Email, QR, IVR, App, Business online review. The Press’nXPress powerful artificial intelligence (AI) and machine learning (ML) engine operate fully automated to dig deeper into customer journeys and detects experience gaps. With ready to use CX Insights Dashboard explore action-oriented insights overall touchpoints and in real-time to optimize customer experiences.

telbee allows you to add voice messaging to your website or create standalone voice recorder URLs that can be shared via social media, podcasts, email, or QR code. Your customers, visitors, and community can communicate their thoughts whenever it suits them, then they can move on with their day. You can listen to or read their messages in 50+ languages in our team's inbox, your email client, or anywhere else via Zapier (coming soon). You can then continue the conversation by speaking - either you or the right person on your team - adding text and images, as well as links if necessary. You can customize your voice channels to suit your brand and usage needs. We make it easy to build human relationships and understanding, whether it's for sales growth and retention, providing support and gathering feedback, collecting information, coaching clients, or any other purpose where listening and relating person-to person is important.

The ecommerce solution integrates seamlessly into your existing website to boost your online business. You can sell B2C, B2B products, services, downloadable items, and even events all in one platform. Integrate CRM and order management to provide excellent customer service. Order and customer management must be seamless and efficient in order to excel in customer service. OrderStorm offers Order Management CRM via a Notes screen at the bottom of each order, product, and vendor page. You can provide excellent customer service by putting action items in work queues and keeping a complete list of notes. This is not a complete CRM package, but it was created to help you manage your daily interactions between customers and suppliers.

Our survey app for iPad allows you to measure customer satisfaction on-site. You can track and analyze customer feedback while on the move! Get a better understanding of how your colleagues are doing each day. Our survey app will help you identify and solve important issues. Tab survey can be used offline as a survey app. Start collecting data by downloading the iPad app. Upload later. Our survey app for iPad allows you to measure the KPIs important to you. Tabsurvey is the easiest way to start collecting data in just 5 minutes, regardless of whether it's customers, employees, or offline data. Register for an account to create your first survey. Next, download our surveyapp from the App Store to your iPad and then download your survey. The iPad Survey App will send you data if it is online. You can also view your online reports from any browser. To further analyze the results, you can either segment your data by time or location or download the data.

Collect customer feedback Improve your product. Your customer feedback can be collected, managed and analyzed. In less than 2 minutes, you can add Doorbell to any website or mobile app. You can customize every aspect of the feedback form to suit your needs. Our team is small, so we can quickly fix any issues. Customers help us shape our roadmap. Doorbell integrates seamlessly with over 30 other services. You can receive customer feedback notifications via email, or the team chat app. You can collaborate with your team to analyze and manage the feedback you receive.

You can gain unprecedented insight into customer behavior to optimize every touchpoint of your customer experience and deliver increased conversions, AOV and CLV across multiple channels. CustomerVox allows you to easily pull in customers and products from Shopify so that you can make customer communications more personal and relevant. Our drag&drop builder makes it easy to create landing pages, popups, and emails that capture more leads and increase conversion rates. This will allow you to sell more effectively. We want to help your business grow. Our support team is available to help you at all times. Send us a message, and we'll get back to your. All of our products are based on the principle of helping store owners grow their business. We believe that having a clear audience allows you to focus on the things that matter to you to be successful. Focusing on what we need to succeed allows us to build a better product.

Cloud4Feed offers omnichannel options for feedback collection. Customize the channel to match your customer touchpoints, and you will receive a large number of customer comments. By customizing the feedback triggering frequencies based on the processing time intervals of the touchpoints, you can prevent the delivery of a large number of surveys to customers. Set validity periods for feedback surveys. Set up reminders for customers who haven't yet provided feedback. Retailers can easily receive feedback from customers about their expectations of the store, brand, or store's appearance. They can also request specific products/services. In the automotive industry, feedback from customers is collected at various contact points and then reported to managers so that they can take action. Customers who have received service are contacted as soon as possible using the most appropriate channel.

eComEngine is a leading software-as-a-service company for eCommerce professionals. Our software tools allow Amazon sellers to grow their revenue, increase profitability, and become more efficient. Amazon merchants can use our powerful automation software to manage feedback, product reviews and inventory. Our software suite includes MarketScout and SmartPrice, as well as FeedbackFive, MarketScout and RestockPro. Get a free trial of any of our tools today!

You can quickly get a brilliant approach, smarter customer service and happier customers with a fast track. It takes only 30 seconds to capture the essential customer insights you need. The piHAPPINESS customer feedback tool is the fastest way for you to gauge customer satisfaction. The piHAPPINESS customer feedback app offers feedback-collecting Emoticons (NPS®, Dynamic Questionnaire, and feedback forms to track customers’ opinions and satisfaction levels. Our customer feedback platform allows you to increase your customer feedback response rates by dynamically changing the questions. Customers don't have to be annoyed by lengthy surveys. It is easy to create and customize questions according to your business needs. With effective customer feedback management, you can make your customers feel valued and cared for when they have any concerns, complaints or suggestions about your business.

QaizenX provides an experience management platform for people-centric companies. Our mission is to improve the customer experience and employee experience for businesses. Happy employees equal happy customers. Businesses should put employee experience first. Businesses can use our platform to collect feedback from employees and customers, analyze it, and then take action to improve customer and employee experiences.

One of the most powerful Voice of Customer tools lets you explore the richness of customer feedback. Tatvam allows you to manage and analyze customer feedback comments via social media, online reviews and support emails. You can also report on all your customer feedback with Tatvam. Let your customers tell you what you should do to improve your customer experience.

Let's work together to increase your online visibility and e-reputation in order to attract new customers to the points of sale. Automatically share information about your establishments in major directories, search engines, social media, and review sites. Whether reviews come from TripAdvisor, Google, Facebook or Google, you can centralize all the reviews left about your establishments. You can access regular reports, analyze them, and respond to them all from one interface. Encourage satisfied customers to leave positive reviews on Google Business Profile. Optimize your website using a store locator and customized pages per location. Your point of sale will stand out in the queries related to your activity. You can easily reply to messages sent to Google Business Profile or centrally. Let's increase your online visibility together and improve your e-reputation in order to attract new customers to our points of sale.

First Insight is a next-generation decision platform that allows designers, merchants and brand managers, buyers and marketing teams to answer key questions every day. First Insight engages consumers with digital surveys designed for the retail sector. First Insight's digital platform (InsightSUITE), is used by retail leaders to drive growth and unlock value from their customers. Our solution collects no-party voice data from customers and combines it to create financial goals. Why First Insight? First Insight's digital engagement module allows you to engage prospects, customers, consumers, and employees through a simple, immersive, browser-based user interface. Voice of the Customer software collects feedback via surveys, sentiment ratings, valuations and open comments. Enterprises can personalize the engagement by using their branding, incentives, and links from one platform.

Insocial allows you collect customer feedback at any time during the customer journey. This will allow you to gain actionable insights that can help improve your customer experience. Customer Experience (CX - This is the sum of all interactions between an organization and a potential customer. It is based on the customer's experience throughout each interaction compared to the expectations of that potential customer. If this is not the case, loyal customers will not be created and your company won't win over your competitors. At every stage of the customer journey, gather valuable customer feedback. Transform the customer's experiences into real-time information. Then, bring the feedback back your employees. Your online reputation can be instantly improved by using the experiences of your customers via your website, social media channels, and Google's search results (SEO & SEA).

Your customers can be a source of inspiration for your products and services. Customer is the king, but customer is not heard. Feedis strives to be the voice of the customer to businesses and other consumers so that customers' experiences will never be forgotten. Dear companies, don’t start with sales. Instead, start with feedback. Too much feedback? Our AI algorithms are highly intuitive and state-of-the-art. Your customer feedback is an underutilized gold mine. Let our AI read your reviews to extract valuable insights that will allow you to make the product improvements that your clients desire. Proxime is powered byAI SaaS to analyze customer feedback and visualize it. It connects to all productivity tools and uses the most recent advances in artificial intelligence and natural languages understanding to detect emotions and track quantitative insights in real-time.

Customer feedback can help you optimize your digital channels. To improve customer experience, collect real-time feedback from all your digital channels. Digital customer feedback can help you understand the "why" behind data. Ask your customers the right questions at the right time in their customer journey to help them make informed decisions. Get real-time feedback from your users to improve your website. Eliminate assumptions to get the real insight you need from your website visitors. You can improve your website's conversion rate by knowing what works and what doesn't. Get in-app feedback to help improve your mobile app experience. You can integrate feedback seamlessly into your app to target users at a particular moment in their user journey. Find out what you can do to earn 5-star app store ratings. Get data that goes far beyond click-through and open rates. Learn what users think about the content you send and use their feedback for improvement.

Your All-in One Platform for Customer-Centric Digital Transformation Emojot’s all-in one platform allows you to unleash the full potential of your customer-centric strategy by streamlining processes, saving money, and improving the customer experience. Emojot’s tailored solutions support customers throughout their entire lifecycle, from attracting new prospects to nurturing customer loyalty. This allows for unparalleled success in a customer-driven environment. - Improve Customer Experience - Collect feedback in real-time, enabling corrective action for improved satisfaction and loyalty - Enhance online reputation: Manage your online reputation by gaining insights from customer feedback on various review platforms - Maximize revenue: Increase revenue by improving retention, identifying upsells, and advocating. - Streamline operations: Streamline processes, reduce errors, and boost efficiency, productivity, profitability.

SaaS solution to all your Customer Engagement needs, including marketing activation, management, and measuring ROI. We help brands to build a new, balanced relationship that allows them to thrive in a consumer-driven era. Solutions to improve the relationship between customers and brands. Transform customer experiences into business opportunities Companies can use our services to capture customer information and make data-driven decisions that will improve their business. Our turnkey solution will transform your customers into valuable contributors. We collect, analyze and disseminate customer reviews. Artificial intelligence can help you increase your shop and web sales. Send personalized campaigns to all channels to engage your customers. Organise shopping parties and individual shopping sessions via live video broadcasts on your ecommerce website and your social media networks.

Today, discover the most successful customer experiences. Automated, full-funnel optimization that works across multiple channels is possible. Because of the time, expertise, and resources required to test, teams limit their ideas. Evolv's machine-learning platform allows you to explore all your ideas and increase your chances of discovering winning experiences. Your imagination is the only limit. Customers today expect seamless experiences. While current solutions can identify the best page experiences, they still require heavy user traffic and human intuition in order to improve interactions throughout a funnel. Evolv provides holistic digital experiences through identifying optimal page combinations and interactions. It uses less traffic. Customers' tastes and behavior are constantly changing. The mantra of "test more", while tempting, is not sustainable. Tests can be time-consuming and yield only marginal returns.

Every day, millions leave reviews about products they love, hate or wish they could alter. With a wide range of products, from everyday FMCG to high-end purchases, as well as multiple price points and variations within product lines, accurate business information can be difficult, time-consuming and expensive. How can you get the insights that you need without spending thousands of dollars and millions of hours analysing data? Wonderflow's advanced predictive analytics is the answer. Wonderflow's market-leading language analysis, data point integration, and generative AI capabilities help you unlock the potential of VoC (Voice of the Customer), and get instant results that will help you make data driven decisions. We analyze hundreds of millions reviews from over 10 million products in order to identify your products' pain-points, compare you with competitors, and get detailed insights into drivers of satisfaction.

SightMill offers Net Promoter Score (NPS), survey software that helps organizations listen to customers and collect, analyze, and respond to customer feedback in order to improve their products and services. SightMill can be used by global multinationals and startups to provide flexible customer feedback and employee engagement solutions. It offers great value, is easy to use, and has a team that will help you get started. Send feedback surveys via email, SMS, or at training events. Automate the process by linking SightMill with your CRM or helpdesk system. Multilingual support for international organizations. Start gathering feedback right away with a free trial.

Customer Radar makes it easy for customers to leave feedback. It can be sent via email, text, or online. You can even print receipts! To make a direct connection between customer feedback and your day-to-day operations, you can review and analyze the responses as soon as they are received on your live dashboard. With actionable, current customer insights, you can test, measure, and inform your business strategy. You can also compare your performance to benchmarking data. Smart NPS technology makes it easy for customers to voice their opinions using Customer Radar. It is easy to get feedback from your customers about your company. Your Dashboard immediately displays data such as your Net Promoter Score. This allows you to quickly act on it. Customer Radar allows you to connect with your customers from anywhere, including email, text and receipts.

Intouch Insight's powerful Customer Experience Management (CEM) software allows brands to drive business improvement through better experiences. Intouch makes it easy for customers to provide feedback via any source: surveys, email, SMS, online reviews, call center, or social media. There are hundreds of integrations that seamlessly combine feedback and data from any source such as CRM, POS sensors, mystery shopping, IoT sensors, and many more to give a complete view on customer experience and business performance. The platform offers unlimited role-based dashboards as well as an AI-powered reporting engine that can provide predictive analytics and robust reporting. The platform offers automated case management tools that allow customers to respond to feedback and close the loop with them. Businesses can use the platform's patent-pending technology to create Action Campaigns™ that drive action at the frontlines, make proactive improvements in CX, measure the impact of actions on business metrics, and take advantage of the platform's patent-pending technology.

Give your team the tools they need to improve customer satisfaction. Ask questions, schedule surveys, and get feedback by SMS, Email, and NPS Dashboards. This tool captures customer satisfaction information from your website, mobile apps, SMS, or email notifications. To improve customer experience, you can review real-time CSAT & NPS metrics. Automating repetitive tasks such as sending reminders and payment information, and making communication via digital mediums can help to enhance engagement and maintain relationships with customers, vendors, and employees. In minutes, you can create your online survey. Reach your audience from any device. View survey results graphically or in real-time. You can create survey questions, schedule surveys, get feedback via SMS, Email, or mobile devices, and review CSAT and NPS in real time dashboards. CHI® Express allows you to measure CX and CSAT metrics in real time. Your ideas can be converted into survey questions. Identify the type of data you want and select the appropriate question type text.

UserTesting helps organizations gain insights from customers - from concept to execution. Based on a world-class on-demand sourcing platform, customers can get fast, high-quality feedback from our audience networks and those of our partners around the globe. UserTesting is the most comprehensive solution for experience research in the industry. UserTesting is a more direct approach than approaches that track customer behavior or collect listening data from live experiences and then try to infer the meaning of that data. It allows companies to get feedback directly from customers earlier in the process, reducing guesswork and bringing experience information to life with human insights.

Our platform helps you to measure, improve and act on your NPS®, and turn customers into promoters. A single module that measures key quantitative metrics and provides actionable insights into stakeholder emotions. This module allows businesses to engage with stakeholders in real-time through contextual conversations at their point of truth. You can dramatically increase your customer response rates by initiating conversations at the point of interaction. Integrating with internal systems via a variety of APIs to ensure real-time data flow. To enable immediate action, a secure and robust framework for data transmission is required. Start conversations across 10+ channels, including SMS, QR Codes and Email, Mobile App, Website, and Mobile App. Capability to have conversations in 19+ languages to capture real emotions and increase response rates. While allowing responses to be pulled into the dashboard, Personally Identifiable Information (PII), can be kept safe within the boundaries of an intranet.

CustomerGauge helps B2B businesses leverage customer feedback and behaviors to align business initiatives and improve account retention. It also helps increase revenue growth through up-sells and cross-sells. CustomerGauge Account Experience™, a platform that allows B2B companies monitor account engagement and collect feedback from key stakeholders. It also allows them to segment real-time results into custom dashboards and map feedback to changes to NPS score and revenue. Users can track engagement through custom and native integrations. This includes how often key stakeholders answer customer survey questions, submit support tickets and open marketing emails. The CustomerGauge Account Expert™ platform also has the ability to set KPI targets to close the feedback loop, identify accounts at high risk of churning and forecast the revenue impact from changes in NPS score. Get a demo today.

Credit unions can create memorable member experiences by using Voice of Member feedback and an industry-specific analytics platform. Every stakeholder can see a complete view of all member experience metrics in one place. Real-time, across all channels, every day. MemberXP measures every member's experience at all touchpoints. We'll ask the right questions in order to identify the highs and lows of your individual member journeys, from joining the credit union to getting loans to using your mobile application. Do not limit yourself to one listening post or vendor. MemberXP allows you to collect feedback from members wherever and whenever they want it. Online, mobile, tablet, phone, and other platforms. Our proprietary analytics provide answers to credit union-specific questions because MemberXP was specifically designed for retail finance. MemberXP's tracking and alerts help you build loyalty.