LitmusWorld Description
Our platform helps you to measure, improve and act on your NPS®, and turn customers into promoters. A single module that measures key quantitative metrics and provides actionable insights into stakeholder emotions. This module allows businesses to engage with stakeholders in real-time through contextual conversations at their point of truth. You can dramatically increase your customer response rates by initiating conversations at the point of interaction. Integrating with internal systems via a variety of APIs to ensure real-time data flow. To enable immediate action, a secure and robust framework for data transmission is required. Start conversations across 10+ channels, including SMS, QR Codes and Email, Mobile App, Website, and Mobile App. Capability to have conversations in 19+ languages to capture real emotions and increase response rates. While allowing responses to be pulled into the dashboard, Personally Identifiable Information (PII), can be kept safe within the boundaries of an intranet.
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