Emojot Description

Your All-in One Platform for Customer-Centric Digital Transformation

Emojot’s all-in one platform allows you to unleash the full potential of your customer-centric strategy by streamlining processes, saving money, and improving the customer experience.

Emojot’s tailored solutions support customers throughout their entire lifecycle, from attracting new prospects to nurturing customer loyalty. This allows for unparalleled success in a customer-driven environment.

- Improve Customer Experience - Collect feedback in real-time, enabling corrective action for improved satisfaction and loyalty
- Enhance online reputation: Manage your online reputation by gaining insights from customer feedback on various review platforms
- Maximize revenue: Increase revenue by improving retention, identifying upsells, and advocating.
- Streamline operations: Streamline processes, reduce errors, and boost efficiency, productivity, profitability.

Integrations

No Integrations at this time

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Company Details

Company:
Emojot
Year Founded:
2014
Headquarters:
United States
Website:
emojot.com

Media

Emojot Screenshot 1
Emojot Screenshot 1
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Product Details

Platforms
SaaS
Type of Training
Documentation
Customer Support
Online

Emojot Features and Options

Experience Management Software

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Reputation Management Software

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Visitor Management System

Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List

Referral Software

Affiliate Marketing
Campaign Management
Contact Management
Employee Referral Management
Feedback Management
Lead Engagement
Loyalty Program
Referral Tracking
Rewards Management

Customer Experience Software

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Complaint Management Software

Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management

Customer Success Software

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Workflow Management Software

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

360 Degree Feedback Software

Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers