Alternatives to Rake

Zendesk helps you create exceptional customer experiences. Zendesk, a leading provider of software and solutions to improve customer relationships, empowers businesses to become more reliable, flexible, scalable, and adaptable. Zendesk's products include Support, an integrated customer service solution; Chat, chat, and messaging tool; Talk and call center software; Explore to analyze and report; Inbox, shared team mailbox; Guide, a knowledgebase and self-service solution; and Connect + Outbound to support proactive campaigns.

Help Scout, a web-based helpdesk software, allows you to delight customers and provide exceptional customer service. Help Scout is suitable for all companies and allows businesses to provide personalized support. The platform features collaboration features to keep everyone on one page, automated workflows and best-in-class reporting. It also has an integrated knowledge base and robust API. Help Scout integrates with voicemail and live chat services such as Olark and Snap Engage.

LiveAgent is the best-rated and most highly reviewed help desk software for SMBs in 2024. LiveAgent boasts the fastest chat widget and is used by over 150M people worldwide. LiveAgent is a web-based, fully-featured live chat and helpdesk system. LiveAgent leverages the power and flexibility of a universal email, live chat, built in call center, and a robust customer portal. LiveAgent offers over 175+ useful features, including advanced automation features, rules and tags, as well as 195+ integrations. Join companies such as BMW, Yamaha, Huawei, and Oxford University to provide world-class customer services. No credit card needed. Start your 1-month free trial today.

Brosix Instant Messenger is a tool that allows businesses to improve and secure their team communication via private communication networks. Brosix gives businesses all the tools they need for team productivity. It is a user-friendly and fully encrypted platform that allows file transfer, screen sharing and group and private chat. Brosix IM's private network allows businesses to improve team collaboration and efficiency, reduce overhead, protect data privacy, and increase overhead. Businesses can set up team networks in minutes so they can immediately reap the benefits of their all inclusive, fully-administrable communication network.

Userlike is the leading software for customer messaging and support automation in Germany. The heart of this solution is the Message Center - a central inbox for all messaging channels such as website chat, WhatsApp, Facebook Messenger and more. From here, all messages can be processed with professional features such as message templates, live translations and file sharing. Userlike has a powerful website messenger that companies can integrate into their website. The live chat tool lets your customers choose to either have a conversation at that moment or continue it at a later time - just like their favorite messaging apps. For complex inquiries or product demos, the software gives agents the ability to switch from a chat to a browser-based video call with one click, which also allows for screen sharing. That way, companies can personally guide website visitors throughout the entire buyer journey and strengthen the customer relationship. Self learning chatbots with GTP-4 integration, smart FAQ pages and dynamic contact forms can be integrated via Userlikes AI Automation Hub to automate your customer support. The software is developed and hosted in Germany, making Userlike a GDPR-compliant customer communication solution

The Engati chatbot and live chat platform is the winner of the 2021 CODiE Award. It empowers you to build intelligent bots in minutes without programming. Build once and publish across 15 major platforms. Using Engati you can leverage the power of machine learning, NLP/NLU to design your very own chatbot and automate customer engagements in 50+ languages.

No matter what, deliver great experiences. It is more important than ever to connect with customers. We can help you with scalable messaging for marketing, sales, and support. Intercom is the #1 Business Messenger for your customers and yourself. Intercom can help you drive growth at all stages of the customer journey. Intercom's chatbots and livechat capture more of your top leads and convert them quickly. With tailored activation and onboarding messages, you can set your customers up for success. Our support solution provides real-time tools and rich insights that will make your customer experience unparalleled.

Telegram messages can self-destruct and are highly encrypted. Telegram allows you to access your messages from multiple devices. Telegram delivers messages quicker than any other app. Telegram servers are distributed worldwide for security reasons and speed. Telegram offers an open API and protocol that is available to everyone. Telegram is available for free for all time. No ads. No subscription fees. Telegram servers are distributed worldwide for speed and security. Telegram offers an open API and protocol that is available to everyone. Telegram is available for free for all time. No ads. No subscription fees. Telegram protects your messages from hackers. Telegram does not limit the size of your media or chats. Spread the word about Telegram to make messaging safer again.

Replace multiple services and apps for your business with a single ecosystem. Bitrix24: Discover the tools. You have at your disposal the Activity Stream, Group Chat, Calendars, Workgroups, and other collaboration tools. Bitrix24 will help you plan and execute projects on time, every time. Available online and on premise with open-source code access. Collaboration task management for large and small teams. Time tracking, templates, reminders and reporting, as well as task dependencies, are all available. The most popular free CRM in the world by number of companies (12 million and growing). Real-time assistance tools that make customers happy and keep them coming back to buy your products or services. Anyone can create stunning websites, landing pages, and online shops without having to write a single line code. Includes free domain name and hosting. Bitrix24 can be run on your own server.

Meet Your New Customer Communications Platform A single platform that allows customers to communicate with you via any channel. You will enjoy closer collaboration, more efficient workflows, and happier customers. A central hub for all incoming messages allows you to collaborate more efficiently. You will be more accessible, flexible, and create better workflows using WhatsApp Business, Messenger Messenger, Livechat and Apple Business Chat. Platform Multichannel Inbox Analytics & Insights Channels & Features: WhatsApp Business API Social Messaging Outbound Messaging Livechat Chat widget Teams module Smart routing Call deflection Tag & label management User management Contact management

Give your customer messaging experience a human touch. Live chat can increase customer satisfaction. Crisp is more than a chat software. It unifies all channels of customer service and simplifies customer support. Customers benefit from a shared inbox experience. Our live chat app allows you to respond to all your website visitors with one solution. This will help you to reduce costs and save money. Statistics show that website visitors who are assisted by chat are more likely make a purchase. You can create proactive customer service by sending automated messages using our chat solution. This will convert visitors into customers. CRM software is not about contact management. You might be wrong. Crisp CRM offers more than just a CRM software. Crisp CRM has a number of features that can be used to automate repetitive tasks and help small businesses close more deals. Get more hot leads right into your pipeline.

Whelp is an AI-based cloud service that provides faster and more personalized customer support. BPOs, call centers, outbound and inbound sales teams for airlines, healthcare, education and banking. All channels can be reached from one screen. Provide personalized support. Establish lasting customer relationships. Our chatbot can automate the capture of customer information when you aren't online. Use live chat to connect with valuable leads via your website. Engage in meaningful conversations in real-time with customers to increase loyalty. You can pick up where the customer left off, no need to repeat or recap. Your customers can access outstanding service wherever they are: voice, chat, SMS, email, and WhatsApp all from one screen. No plug-ins or add-ons are required. Your customers will be helped quickly by personalized and prompt support

Simple. Secure. Reliable messaging. WhatsApp allows you to communicate quickly, easily, securely, and on any phone around the world. WhatsApp Business is a free app that was designed for small businesses. To showcase your products and services, create a catalog. You can easily connect with your customers by using tools that automate, sort, and respond quickly to messages. WhatsApp can be used by medium and large businesses to provide customer service and important notifications to customers. Learn more about WhatsApp Business API. WhatsApp is where you share your most intimate moments. We have integrated end-to-end encryption in the latest versions. End-to-end encryption secures your calls and messages so that only you and the person with whom you are communicating can see or hear them. Not even WhatsApp.

Spike integrates all your workspace into one Inbox. This includes email, chat and calendar, calls, team collaboration, tasks, calls, and even calls. You can now do your work in one feed so you don't have to switch between apps. Spike's conversational email merges traditional email with instant messaging, eliminating cluttered email threads. Live collaboration and real-time communication allow for better interactions and a more human communication environment. Spike is available for iOS, Android, Mac and Windows.

Teams can connect to achieve their goals. Unlimited tools to help you and your team work together, no matter where you are. Connect everyone in your company. With familiar features such as chat, groups, and video calls, empower and transform your entire business. Workplace connects over 30,000 organizations worldwide. Now it's your turn. Instant messaging allows you to chat 1-to-1 or in small groups. You can reach anyone in your company with text, voice, and video. Workplace will translate any post in another language. Workplace helps you to become a global business. Groups allow you to share updates, files, feedback, and other information. They are similar to email threads but more organized and easy to follow. Org Chart allows you to quickly find information about coworkers and teams. This makes it easier to get things done and saves you time.

Front is more than a customer communication hub — it’s how 7500+ companies build lasting business relationships. Inspired by email clients, Front’s modern interface feels familiar and easy to use, making it simple for teammates to get started. Behind the scenes, powerful automation capabilities eliminate manual workflows across systems, and detailed analytics make it easy to improve team performance and the health of customer relationships.

Upgrade to a professional platform that offers everything you need. Your data, your control, your brand. Experts agree that social chat platforms are not suitable for business. Qwil Messenger allows you to chat instantly, securely, and easily. Qwil Messenger has a higher open rate than email. Qwil Messenger has a higher response rate than email. Qwil Messenger reduces response time from 90 minutes with emails to 90 second. Secure banking-grade software allows you to stay in touch with your clients, colleagues and team. Manage conversations easily and add participants when needed. Stay connected, whether on your desktop or mobile. Save time by avoiding passwords, secure email, or identification calls. Share your screen and send documents and messages in the same conversation. Schedule your next meeting without worrying about unwelcome guests.

Software for customer service. All your communication channels can be consolidated into one powerful email. Work with your team to automate conversations and create amazing customer experiences. All your problems solved in one email. The key to creating amazing experiences is frictionless communication. Unifying all channels, unlocking team collaboration, and creating productive workflows – all in one organized mailbox - will help you power up your work. It's a thing of the past to switch screens and log into multiple inboxes. Trengo combines all your favorite communication channels in one inbox. We have a live chat, voice and email solutions. All communication channels in one email. Trengo makes it easy to assign conversations to the right person or team. You can easily @tag a colleague to leave comments and collaborate on a problem. You can switch to your team chat in one click for 1-on-1 or group communication. Our powerful live chat solution was built to deliver.

Respond.io is AI-powered conversational management software. Features include a shared inbox (WhatsApp, Facebook Messenger, Instagram, Telegram, etc), advanced workflow automations, broadcast and supervisor dashboard analytics. It's highly customizable and handles high volume messages.

Free Messaging Available Anytime, Anywhere. You can send free group and one-on-one texts to your friends anywhere, anytime. LINE is available on a variety smartphones (iPhone and Android, Windows Phone and BlackBerry) and your PC. Free Voice and Video Calls You can call your family and friends as many times as you like, for as long or little as you wish. It's easy to stay connected with international friends and family via free voice and video calls. Currently available for iPhone and iPad, Android, Windows Phones, PC (Windows and Mac), as well as LINE Lite for Android. Choose from over 10,000 emoticons and stickers to express your feelings. Sticker Shop: Find original stickers featuring your favorite celebrities and characters.

You can chat with WeChat to send messages, share photos, and videos. You can instantly connect with people you care about, no matter where you are. You can search and add friends via WeChat ID, or your mobile number. Once your friend request is accepted, you can start chatting. Moments allows you to share your favorite moments using photos or videos with friends. You can also view your friends' Moments at anytime. Let's connect on Moments! WeChat allows you to instantly connect with your family and friends face-to-face. WeChat allows you to make free voice and video calls, no matter where you're located with one friend or a group. To make your chats more enjoyable, send a sticker if you are unable to communicate your feelings in words. WeChat's Sticker Gallery is a collection of stickers created by talented artists from all over the world. Users can download and send countless stickers for free. Pick your favorite stickers and chat with your friends.

Edworking is the perfect solution for anyone who wants everything and everyone in one place. It can be frustrating to sit staring at a collaborative board while your colleague is waiting in a chatroom using a different app. Edworking is a collection of communication and collaboration tools that are simple to use. It's flexible, functional, and fast. One of its main advantages is the ability to see a complete overview of your projects' status at a glance. You can instantly see any new tasks or messages, and everyone is on one page. It's one window that displays a lot of functionality, but it has great styling and a simple interface.

Finally, a team messenger that also includes task management. Communication is perhaps the most powerful tool we possess, but it's also one of the most enjoyable and natural activities. As a core part of our productivity suite, we want to offer a seamlessly-integrated messaging platform for your team. Zenchat is enterprise-ready and can be controlled by your company. It is secure, reliable, and offers great user experience. Modern teamwork is based on messaging. However, tasks were missing from many messaging solutions. Chat and tasks combine to create a seamless communication experience that feels natural. There is no need to switch between task lists, boards and chats. Chats can be about many things. Not only regular chat, but also topics such as clients, candidates, bugs, and features. Talking about more than one topic can lead to confusion and lost messages.

Jamespot is the most popular french cloud software for collaboration and communication needs of businesses of any size, whether at the organizational or team level. 1. An interface to your image Jamespot can be configured to meet your specific needs. 2. There are many possibilities Jamespot provides 100% of your collaboration needs with its 100 native and partner apps. Jamespot can be connected to O365, GSuite, and many other solutions via our open API. 3. Accessible via your phone Jamespot's mobile app allows you to follow your platform wherever you go with the Jamespot mobile app 4. A 100% secure french solution All data is stored in France and we comply with GDPR requirements. We have even been certified to host health data. 5. Ultra rapid deployment Are you in a hurry? Our team adapts to you and your pace throughout the deployment, whether it is for a few days or weeks.

Noysi makes communication easier and more efficient between team members, employees, customers, agents, consultants, and other providers. Real-time conversations in open, private channels. Messages 1 to 1. Storage Unlimited cloud storage where all files can be encrypted and secured. A Task Manager that organizes your projects quickly. Video calls, screen sharing, broadcast, 1 to 1, and group calls. An index browser is divided into messages, members and channels, files, and files. ALL at once. App integrator to be able to use all of your existing tools in Noysi. You can organize your company into departments, teams, or projects. Open channels, private groups, and 1 to 1 messages are all options for communicating. You can invite unlimited partners. Noysi offers a task manager that allows you to manage your projects.

Live chat software for the best customer interactions You can instantly reach your customers via web, mobile, or social chat and messaging. Businesses should be available wherever their customers are, especially when they need assistance. Customers have turned to live chat and messaging to request services in the last year. Live chat allows you to reach customers wherever they are most comfortable. Customers who feel more at ease are more likely to purchase more and stay loyal. However, live chat is more than just about customer preferences.

Connect with your customers through a conversational platform that allows for multi-channel communication. Connect with site visitors using voice, live chats, two-way texts, video, social messaging, and more. Works on any website and can increase conversion rates up to 75% Add a virtual phone system and a business line to your personal phone by using our mobile application or web portal. Set up IVR, create your call flow, and enable call-forwarding to ensure that no customer calls are missed. Connect with your customers by sending SMS text messages. It's convenient and easy - clients can send text messages from your website by using Voizee widget, and you can take over from there. Centralize all your customer conversations in one dashboard, regardless of the channel.

The AnyChat widget appears on every page of the site and allows you to choose as many contact methods as possible. Let your customers contact via their preferred messenger. WhatsApp, Viber and Telegram are just a few of the communication channels that we cover. Our service offers a fully-featured livechat widget that allows you to communicate instantly with your customers. You can customize your widget's color, style and animation to match your website branding. You can configure it separately for desktops and mobile devices. Chat agents allows you to add agents who will handle all live chat messages. Each chat agent has his own dashboard where he can handle and reply to messages. Incorporate a registration form into a widget to increase your newsletter signups. Using webhooks you can seamlessly connect the data collected with your newsletter service.

Viber communities bring people together. You can join in on conversations on any topic that interests you. Viber's mission is to protect your privacy. Group chat, video or voice calls are all possible. All chat members can help you to resend what you didn't intend. Join public groups with people who share the same passions, from brands to influencers. Communities are the new social media and the best way for people to get together. Imagine group chat with unlimited members, more admin control, and new conversation features. You can call any mobile or landline number anywhere in the world, even though they don't have Viber. Get a Viber Out subscription to start calling!

Messenger can turn conversation into customer loyalty. Messenger makes it easy to acquire customers by allowing people to take action right where they are spending their time. Messenger allows you to create a presence and allow people to browse your products or services and then purchase them in the conversation. Messenger can help you market your product or service to more people. Conversations create a meaningful connection between your business and customers, regardless of whether you're launching new products or increasing awareness. Customers can communicate with you on their terms by integrating Messenger into a customer service strategy. There's no need to wait on hold or keep your website open. Messenger is the best place to keep in touch with your agent and ask questions.

Heyday's Conversational AI platform is for retailers. It combines the power and human touch of AI to deliver 5-star customer experiences. An online sales assistant that never sleeps can capture, engage, and convert leads. Heyday personalizes your website's customer experiences by connecting to your product catalogue to provide tailored search results and recommendations. Your associates are only contacted when customers are ready for purchase. AI powers Heyday to create the ultimate personal shopper experience. Are you overwhelmed by repetitive customer service inquiries? Heyday's powerful Conversational Ai technology eliminates repetitive customer service requests and saves your team time. This allows them to focus on customer conversations with higher value and our chatbot takes care the rest.

Google Chat is a secure and intelligent communication tool that's designed for teams. Google Chat integrates team communication, allowing for instant messaging and team chat rooms. Only Google Workspace (formerly G Suite customers) have access to the current version.

Coast makes it easy for everyone to stay on the same page. It brings together team chat, tasks and workflows in one place. Forget lost text messages and email chains. Coast messages can be linked directly to the task at hand (tasks checklists, schedules, shift swaps and work orders), so conversations are always right where you need them to. No more surprises. You can see the progress of everyone in your team's work and track it all. You can instantly see what's been done, what's still being worked on, and what hasn't yet started. Coast can get your team up to speed in just 60 seconds! Coast combines the familiarity of a messaging platform with the power to track work and organize it. Access Coast is available from any device, regardless of where you are. It can be frustrating to work in multiple places, such as spreadsheets, paper lists, and tools. It's frustrating when things slip through the cracks. It's difficult to communicate and it's costly. Coast unites everything so you can save time and money.

The ultimate omnichannel message solution that combines 25 business messengers, social media, and other platforms in one chat center. It also provides a customer relationship management system powered by automation so you can boost your sales and customer support performance using the same resources.

It's easy to ask questions. Easy to Answer. Pubble is a customer service app that makes it easier for teams to communicate with customers. Pubble allows you to add real-time messaging directly to your website. This allows you to "live chat" with customers and reply when you're available. Pubble will notify your customers via push notification, email, or SMS. The Pubblebot provides instant answers to repetitive questions. The Pubblebot mobile app allows you to answer questions anywhere, and assign them to your colleagues.

Discord is a free communication app that works on both mobile and desktop devices. Millions of Discord users use the popular game platform every single day to chat with their friends via voice or text or stream their gameplay in crystal clear quality to other Discord users. You can organize a voice/text party within seconds. You can also use the service for finding other players/teammates, searching for specific types of groups/activities or just to talk about games during your free time. Discord isn't limited to any particular game or genre; it can be used to coordinate communications for any type of game.

telbee allows you to add voice messaging to your website or create standalone voice recorder URLs that can be shared via social media, podcasts, email, or QR code. Your customers, visitors, and community can communicate their thoughts whenever it suits them, then they can move on with their day. You can listen to or read their messages in 50+ languages in our team's inbox, your email client, or anywhere else via Zapier (coming soon). You can then continue the conversation by speaking - either you or the right person on your team - adding text and images, as well as links if necessary. You can customize your voice channels to suit your brand and usage needs. We make it easy to build human relationships and understanding, whether it's for sales growth and retention, providing support and gathering feedback, collecting information, coaching clients, or any other purpose where listening and relating person-to person is important.

Powell 365 is a digital workplace that connects organizations and employees. It includes: * Powell Intranet for Corporate Communications and Employee Engagement * Powell Teams to improve Microsoft Teams with IT governance and better usage for end-users Microsoft Teams has seen a rapid adoption by millions, leading to an explosion of teams. Users can become lost in a sea of documents and messages if there are too many teams. These problems can be solved with Powell teams. * A simple-to-use dashboard that improves navigation, visualization, search, and searches to quickly find the relevant information and teams * A collection of team templates that can be customized for everyday scenarios * IT sets the governance rules and they are automatically integrated into every team creation process * A simple interface for team administration You can save 20 minutes each time a team is created! Select the team template that best suits your needs and then collaborate!

Hibox is an online collaboration platform that supports business teams. It offers a private, secure communication platform. Secure, internal instant chat features allow for streams to be created for specific projects and teams, or you can use the public room to share information with the entire company. Hibox provides advanced task management tools, which can be assigned to the right team members along with deadlines or to-do lists. Included is videoconferencing and task creation.

Chat app for team collaboration. Communication that is continuous, trackable, and engaging. Communication should not stop after the meeting ends. Your team can have open-ended conversations about topics that organize chat topics. This will help you drive your projects forward. It is impossible to be productive when you ask for everything twice. You can search for the information you need by simply searching through a repository of questions, feedback, and requests. Cohesion is more than just aligned goals. You need an app that is user-friendly, actionable and fun to encourage engagement. Simple, but smart features that can be used in every conversation. You can create chat topics that will guide the conversation. You can organize things by creating topic groups, threaded messages, and tagged #Talks. You can search messages by keyword, sender, and date. You can search within Topics and Direct Messages. Explore attachments and search within Topics.

Our cloud-hosted, software-as-a-service Agent Success Platform is specifically designed for enterprise-scale Customer Support teams--enabling agents to help customers across languages and channels. ChatLingual was designed to be intuitive and user-friendly so agents can spend less time navigating the software and more time providing exceptional customer service. ChatLingual allows support agents to communicate with customers in any language they choose, and it does so instantly. ChatLingual can seamlessly translate the translations so that English-speaking agents can support customers in Russian, Arabic and Portuguese. ChatLingual's flexible design allows you to integrate with existing systems such as CRMs, ticketing platforms and chatbots. ChatLingual integrations take hours to complete, as opposed the weeks or months required by older enterprise platforms.

Rock is an all-in-one team productivity app, combining messaging and video calls with tasks, notes and files and seamlessly integrates with Google Drive & Zoom. Synchronous when needed, asynchronous by default -- you can easily switch between different ways of communication. This allows you to minimize distractions, take control of your work and shift towards more productive ways of communicating. Create Rock spaces to run your start-up, run recruiting and drive growth & marketing projects. Maximize your productivity while streamlining team communication and collaboration with: - Full-fledged messaging app with unlimited messages. - Unlimited tasks, project boards, to-do lists, filters, deadlines and more! - Kanban boards, sprints, recurring tasks, and more all in the Tasks mini-app. - Note taking functionality to document important information with your team. - Seamless integrations with Google Drive, Zoom, GitHub, Zapier and more!

End-to-end encryption to protect the things that matter. Keybase secures file-sharing and messaging. Your messages will remain private thanks to public key cryptography. Even we can't read your chats. Keybase is also useful for roommates, families, clubs, and other groups of friends. Keybase can also connect to public identities. You can connect with communities via Twitter, Reddit and other social media. Documents are important. Don't be reckless. Keybase can store photos, videos and documents from your group with end-to–end encryption. You can set a timer for your most sensitive messages.

Chat with external contacts seamlessly. Mio syncs communication between Slack, Microsoft Teams and Cisco Webex Teams. Chat with unlimited clients, customers, and partners. As you would with colleagues, collaborate with customers. Reach customers using the messaging app they use. When working together on projects, keep the lines of communication open. Chat in one place and not all over the world. You can forget about worrying about shadow IT or too many guest accounts. In minutes, you can authorize the Mio app and invite other contacts. You can join as many universal channels you like. The first three universal channels you create are completely free. Slack, Microsoft Teams, and Webex Teams users have the ability to message each other directly from their preferred chat app. You and your colleagues can sync channels and spaces to ensure that you are always on the right page. Mio syncs all features that your teams depend upon every day. Mio seamlessly integrates with your messaging platforms.

G Suite has just gotten better -- Google Workspace (previously G Suite) is now available. All the tools you need to accomplish anything, all in one place. Google Workspace is an integrated workspace that's easy to use. It allows you to spend less time managing your work, and more time actually doing it. Google Workspace helps you focus on what's most important and lets you let Google do the rest. It uses best-in-class search technology and AI to help you work smarter. You can work from anywhere and on any device, even offline, with tools that help you integrate, customize, extend, and adapt Google Workspace to your team's needs. All Google Workspace plans offer a customized email for your business, similar to G Suite. It also includes collaboration tools such as Gmail, Calendar and Meet, Chat. There are many plans available that can be tailored to your business's needs. Find the right plan for your business on our pricing and plans page.

Messenger Marketing: Mobile customer communication Chatbots. Messaging. We send your messages directly to the smartphone of your target audience. Multichannel messaging is our specialty. Communication is essential. We specialize in solutions that allow our partners to communicate with customers, fans and employees as well as applicants and other interested parties. The smartphone is the best device for this task. NEW: Multichannel live chat to support customer service. Live chat support can be provided via your customers' preferred channels. Live chat is great for: Customer support and Conversational Commerce, Conversational marketing, Presales customer engagement, up- and cross-selling. Crisis communication via the cell phone Send SMS alerts and warnings for customers or employees. More information about crisis communication via SMS. Alerts and warnings. Passwords, mTAN Appointments, and Reminders. Mobile coupons and individual deals. Reservations

Quiq is a customer engagement platform that delivers personalized interactions across SMS/Text messaging, Apple Business Chat and Google's Business Messages. You can create conversational experiences that your customers will love with Quiq's Conversational Engag Platform. You can orchestrate conversational interactions that include both bots as well as humans. A conversation can be initiated by any combination of native Quiq chatbots, third-party bot frameworks bots, and human agents.

Our team collaboration tool will save you time and money. Our team collaboration tool enables you to create a unified shared mailbox, customer management, livechat, email marketing tools, as well as marketing automation tools. This will help your business succeed. Our team email management tools make it easy for your entire business to be on the same page. This will increase productivity and help you get your team on the same page. Collaborate in your shared inbox. You can delegate emails and add private notes for your team and yourself to email messages. Collision detection prevents duplicate responses to customer messages. Helpmonks goes beyond a team email inbox. Helpmonks offers advanced contact management and a complete customer conversation record. To increase sales and business growth, you can also add our live chat tool to your email marketing platform and email marketing platform. Our email automation tool allows you to reach more customers, nurture leads, build customer loyalty, and increase customer satisfaction. With the Helpmonks marketing automation tool, you can easily send an email drip campaign based upon your customer's behavior.

Improved communication with customers Our customer-centric products allow you to provide personalized support. Live chat, knowledge websites, shared inboxes and knowledge websites. All in one intuitive platform. All for teams of any size. We believe that the secret to the most loved companies is the customer at the center of everything they do. The shared inbox allows for powerful collaboration between your team and your customers, but feels exactly like email to them. It makes it easy for any member of your team to manage FAQs or knowledge base content. So customers can help themselves. Enchant Messenger is just one click away. Chat, knowledge base and contact form. All in one place. You can get valuable insights that help you identify trends, improve your team performance, and increase customer happiness. Your team can become a happiness machine. Easy setup, free for 30 days!

Phone Numbers Worldwide + Chat with Customers + Team Communication in one Free App. You can have your own local number in any country or city worldwide. Visitors to your website will be more likely to trust you and increase their sales if they have a local number. It's possible to get it free of charge if you also use our chat function on your website. Otherwise, prices start at $1.79/month. Calls can be answered free of charge in our new apps, or forwarded to any location worldwide at the same cost as a local call. Globalization and entrepreneurship are key drivers to making the planet a better place. We hope to make a difference by empowering entrepreneurs in remote parts of the world with communication solutions that reduce distance and level the playing field. Around 160,000 of the 170 countries that signed up have become paying customers.