• Name: Sergio M.
    Job Title: Community Assistent
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Parcel Tracker Review

    Date: Oct 05 2021

    Summary: It has been a good experience overall. I like that it notify s people with a QR code. It is also very convenient that it can be used with a phone.

    Positive: The software is very easy to use and it is also fool proof. Even people who are not used to using technology can easily pick it up with some practice.

    Negative: The app does not refresh when parcels are given out.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Receptionist
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Easy and Fast

    Date: Oct 05 2021

    Summary: Overall, love Parcel Tracker! Very quick and easy and you can access it on a desktop or through the app!

    Positive: Parcel Tracker changed my building company’s mail experience! We are able to keep track of all the packages we get and we are able to notify our residents as soon as we get them! No more lost packages or having messy inventory!

    Negative: The con I have isn’t with Parcel Tracker , it’s just with the recipient of a package not checking the notifications we send out.

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  • Name: Anonymous (Verified)
    Job Title: CSA
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Time saver

    Date: Sep 27 2021

    Summary: This app is just perfect to save time when having to log parcels and also less possibilities of them going astray.

    Positive: This app is just perfect to deal with all parcels: no more folders, no more paper, no more excel worksheets, no more time wasting.

    Negative: Maybe if there was a way that we could only scan the parcel once when we have to notify the costumer, that would be even more time saving!

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Halls Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 100 - 499
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Excellent system!

    Date: Sep 27 2021

    Summary: Definitely an asset! Would always choose this over any logging system I've used previously any day!!

    Positive: We switched over to the system earlier this year & honestly it was the best decision ever! Makes logging over 500 parcels a day that much easier.

    Negative: Sometimes the app can run if you scan too many in one go but that's easily fixed with sending notifications regularly!

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Maintenance
    Length of product use: Less than 6 months
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Tracker

    Date: Sep 24 2021

    Summary: It's fast and efficient.

    Positive: I found the tracker very easy to use for both myself and the students involved.

    Negative: There wasn't anything I didn't like about the tracker.

    Read More...
  • Name: Hannee S.
    Job Title: Customer Service Advisor
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    A business continuity tool

    Date: Sep 23 2021

    Summary: I find it helpful for our business - it prevents time consumption when we have to scan over 200 parcels a day.

    Positive: Fast at detecting data - and very simple to use functions.
    Simplified system.
    Easy to learn app which makes it quick to understand.

    Negative: Sometimes the app will not identify the parcel - but then you can also still manually track the parcel.

    Read More...
  • Name: Benedek S.
    Job Title: Assistant Halls Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Parcel Tracker

    Date: Sep 22 2021

    Summary: It has been brilliant, since having the app and the phone set up, we are signing in and out parcels within 20 mins which usually would have taken us a whole day to sing in parcels one by one and sign out.

    Positive: The ease of using the app, notifying residents which gives a smoother exchange between the staff and residents.

    Negative: Wish we had it sooner to help with notifying our residents faster.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Customer Services Administrator
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great Product

    Date: Sep 22 2021

    Summary: Parcel Tracker has made logging parcels a much less daunting task. It has allowed for greater efficiency in the work place. I can’t praise it enough.

    Positive: Parcel tracker is a time saver and makes logging a number of parcels easy with its great user Interface allowing for much less human error. It saves me about 30 minutes every day!

    Negative: The only issue to deal with is that the system sometimes struggled with matching names from the parcel to those on the system. Upon a second try however, this is usually resolved.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Assistant Manager
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Parcel Tracker - making post easy

    Date: Sep 22 2021

    Summary: Great and simple training, easy to use product. We receive several hundred parcels a day during check-in, and this makes the process 100 times quicker than manual written records.

    Positive: Quick to process parcels in, easy for students to collect. Able to easily see the number of parcels being delivered and collected each day for resourcing staff.

    Negative: Nothing really. It is a bit laborious uploading all the data, but once it is in that's all that needs doing.

    Read More...
  • Name: John B.
    Job Title: Halls Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Time saving app

    Date: Sep 22 2021

    Summary: Excellent app and web based platform. Parcel Tracker has helped make a usually time consuming and human-error laden task incredibly quick and easy.

    Positive: Parcel Tracker has saved our business a great amount of time. It is incredibly easy to use, ensuring our customers receive the best service. The app is simple but versatile, allowing us to easily update our customer database, send notifications and scan large numbers of parcels.

    Negative: So far there have been no cons when using this service. Even when we had a small issue during the first 2 days of use, the Parcel Tracker team were quick to resolve.

    Read More...
  • Name: Conor K.
    Job Title: Customer Service Administrator
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Parcel Tracker

    Date: Sep 22 2021

    Summary: I would definitely recommend parcel tracker to other people and companies.

    I found that when training other people on how to use parcel tracker they were also able to quickly get the hand of it.

    Positive: Very easy to use, quick and efficient.

    Students/customers also find parcel tracker easy to use when collecting parcels which makes the whole process a lot less stressful.

    Parcels are also a lot less likely to go missing and easier to track.

    Negative: I cannot think of any, parcel tracker is brilliant!

    Read More...
  • Name: Michael H.
    Job Title: Customer Service Advisor
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Ideal tracker for receptions with high volume of parcels

    Date: Sep 20 2021

    Summary: A very useful tracker for logging high volume of parcels quickly and sending out automatic emails. Easy to learn and great for staff training.

    Positive: Intuitive design and layout.
    Easy to learn quickly and to train staff quickly.
    Logs high volume of parcels in minutes.
    Very good name and address recognition.
    Automatic email function.

    Negative: Changing from Log screen to Collect screen could be faster.

    Read More...
  • Name: Sophie M.
    Job Title: Customer Service Advisor
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Sophie McGrath

    Edited: Sep 20 2021

    Summary: The app makes it easy to keep track of incoming and outgoing parcels, there is no longer a need to keep track of them manually with this app.

    Positive: The app is easy to use and user friendly, it makes it easy to keep track of parcels. Much easier than manually keeping track of deliveries.

    Negative: Sometimes the app does not register the residents names.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: General Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    How did we get by before?

    Date: Sep 13 2021

    Summary: Having spent ten years in the student sector, I am very aware of the issues and time it takes to manage parcels deliveries/ collections and have seen many different systems in place for this.
    Parcel Tracker is the most efficient tool/ system I have ever seen and it is hard to explain just how good it is. It is so easy to use with just a click of the button and does all the hard work for you.
    The fact it sends an email to the student to alert them it is here, is amazing and it saves us so much space and time, as students often collect as soon as they receive the alert.

    Positive: *Easy to use
    *Takes seconds to scan a parcel
    *The app will find the address for you
    *Sends alerts to students
    *Students collect their parcels very quickly
    *Students will only come to collect if they have received an alert
    *Creates free space in the parcel room
    *Reduces time spent managing parcels

    Negative: No cons.

    Read More...
  • Name: Sophie M.
    Job Title: Customer Service advisor
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Gold Star

    Edited: Sep 13 2021

    Summary: I really enjoy the app, it makes scanning hundreds of parcels a week easier to keep track of.

    Positive: The app is very easy to use and keeps a track of all parcels coming in and being signed out.

    Negative: Sometimes the app doesn't scan the right name.

    Read More...