Parcel Tracker Mailroom Reviews

Summary: I would recommend it.
Easy to use and helpful with different people working different shifts.
Thank you

Positive: Safe and fast system to track parcels from different devices.
Arthur was very good with the training.

Negative: none. It's working perfectly so far. No complaints.

Summary: Very positive and easy use.

Positive: Efficient system.
Easy to manage recipients.

Negative: Sometimes the scanning feature is a bit slow to recognise barcodes.

Summary: The training was clear and helpful and all communications when setting up as being seamless.
It has proved a great solution and cannot wait to implement it throughout our company.

Positive: The app is so easy to use, no need to input information it’s uses the information already provided on the parcel.
Multiple people can use the same app.
It allows you to amend the email sent as notification which is a great extra tool of communication.
It gives you the option input a ‘nickname’ which for many of our residents is very useful.
The best thing for us is we are no longer searching for parcels that have not arrived and the picture of the parcel received also allows us to easily find the parcel.

Negative: No disadvantages so far we will have a better idea when implemented further.

Summary: This service has really helped us at our site. It is streamlined, user-friendly, and super easy to use! Any support that we have required (very little) has been dealt with immediately.

Positive: Quick, user-friendly, great customer support, limited training required to use the product, and the app interface is well designed.

Negative: To be completely honest, I haven't experienced any cons to the system. It does exactly what it is designed to do.

Summary: Overall I am very pleased with the ease and effectiveness of this app!

I think it's really showed us how often and when we receive the most parcel , which is really useful!

Positive: Quick and effective app, we use this at a student accommodation for all parcels during the day. Our students find it to be really quick and our staff found the training to be really simple to learn!

Negative: I would say my only issue is that it often doesn't work on IOS , but as we have an android on site its been no bother.

Summary: Very good, no issues so far. The system is quick and receptive. Making it easy for both staff logging and tenants collecting.

Positive: Easy to use interface, simple and quick logging in and out. Statistics about logged parcels and pictures of each logged parcel make it extra simple and effective.

Negative: No option to sign for every collected parcel at the moment.

Summary: I think this process is much faster and easier in general. It has made our lives better as the parcel room is much less cluttered and this is good for us.

Positive: It saves us so much time as students are notified in time and they come to pick up their parcels almost immediately so we don’t have much clutter in the room.

Negative: We’re required to do multiple scans of the parcels and this is a bit of a long process.

Summary: In the beginning I was doubtful how to use it but then once I used it, it was really convenient and easy.

Positive: I really like about the way parcel tracker works and is so easy to use to scan search about a person.

Negative: There is nothing I do not like about this software.

Summary: Good system. So far no issues. It has improved our parcel collection service for our residents vastly, big improvement on our previous system.

Positive: Very easy to use, app very responsive. Easy set up for our foreign students. App feature provides ease of use.

Negative: Not found any yet, system only introduced to our facility recently.

Summary: Really functional, great idea! The students are slowly getting used to changing over to something new, but it's great.

Positive: Easy! - So much better than any other previous methods that we have used before. I like the fact that we no longer have to get the students to register to get set up to get parcels.

Negative: A few too many steps for collection having to sign for it etc.

Summary: Overall, this app has been such a godsend for us. We get an abundance of parcels everyday for students, and the simplicity of this app has taken a 2 hour task into 30 minutes.

Positive: 1) Easy Set Up
2) No lagging
3) Not too complicated
4) Simple Instructions
5) Really helpful team for questions

Negative: The one thing with the parcel tracker app is that is often doesn’t scan with the light shining through. But it’s not a hindering issue really as we just ask the students to bring their phone I bit forward :)

Summary: It has made my role easier in regard to the organisation and management of the mailroom. 10/10 would continue to use.

Positive: I really enjoyed the user interface that this service provided. Very very user friendly and not at all a chore.

Negative: I can’t really think of any cons of the service, sorry!

Summary: Unbelievable wish we had got this sooner it's a time saving life saver. I would recommend this system to anyone, its something else.

Positive: Using this new system is a time saver and makes finding parcels so much more easy and quicker no fafing about no stress, its so simple its great.

Negative: Not come across anything that is a con it's all pros.

Summary: I have really enjoyed the short time I have used parcel tracker as it has helped making the process a lot easier, and it means that it is known straight away whether or not the parcel is there for the student.

Positive: I really enjoyed how easy it is to see if a parcel has been delivered. It makes it a quicker process, as well as allowing for less error to be made while handing out parcels. It also has a very easy to understand interface, and it takes no time at all to figure out what to do with the app.

Negative: The students sometimes were confused by the parcel tracker email, perhaps it would be better for the tracker to correspond to the company name to help those picking up the parcel understand better.

Summary: It's been a pleasure using the system so far. It's user-friendly and simple. I wish it would be more advanced and I'm waiting for the new updates.

Positive: I like how the system (most of the time) finds a recipient of the parcel automatically and the process of assigning one is quick and simple- exactly how it should be. You can mark the parcel as damaged at this step and add a picture which comes in handy.

Negative: I think it lacks a few features, such as deleting a parcel that has been assigned by an accident. The recipient should have full visibility of this and the assignee should be able to leave comments under such action.