Parcel Tracker Mailroom Reviews

Summary: Makes the delivery and collection of parcels so simple and allows us to inform the student straight away.

Positive: So easy to use and great for keeping track on what you have and who it is for. The photo of the parcel is also a huge help.

Negative: The first email sent to the tenant does not explain what the company is and some are confused by it.

Summary: Definitely a product that we will be using for the future. A great innovation to support our company.

Positive: Product is innovative and useful in the office/student accommodation industry. Parcel process has definitely decreased in time which allows staff to focus more on other duties. The app is really simple especially for non technical users.

Negative: None to report so far as we have only recently started using the app.

Summary: I was very reluctant at first thinking this will take ages to use will add time etc etc etc BUT actually its the opposite, and because I enjoy using it I don't mind using it.
We only got trained yesterday and are using it like pro's already.

Positive: Fast, quick and easy to use.
Not hard to use once you understand the system. It's loved by our users and helps create an efficient system to control parcels in/out of the building.
Its fun to use!

Negative: Collections sometimes using the collection.
I think we are still new to this so navigating our way around the app, but still not hard to figure out things.

Summary: I would recommend it.
Easy to use and helpful with different people working different shifts.
Thank you

Positive: Safe and fast system to track parcels from different devices.
Arthur was very good with the training.

Negative: none. It's working perfectly so far. No complaints.

Summary: Very positive and easy use.

Positive: Efficient system.
Easy to manage recipients.

Negative: Sometimes the scanning feature is a bit slow to recognise barcodes.

Summary: The training was clear and helpful and all communications when setting up as being seamless.
It has proved a great solution and cannot wait to implement it throughout our company.

Positive: The app is so easy to use, no need to input information it’s uses the information already provided on the parcel.
Multiple people can use the same app.
It allows you to amend the email sent as notification which is a great extra tool of communication.
It gives you the option input a ‘nickname’ which for many of our residents is very useful.
The best thing for us is we are no longer searching for parcels that have not arrived and the picture of the parcel received also allows us to easily find the parcel.

Negative: No disadvantages so far we will have a better idea when implemented further.

Summary: This service has really helped us at our site. It is streamlined, user-friendly, and super easy to use! Any support that we have required (very little) has been dealt with immediately.

Positive: Quick, user-friendly, great customer support, limited training required to use the product, and the app interface is well designed.

Negative: To be completely honest, I haven't experienced any cons to the system. It does exactly what it is designed to do.

Summary: Overall I am very pleased with the ease and effectiveness of this app!

I think it's really showed us how often and when we receive the most parcel , which is really useful!

Positive: Quick and effective app, we use this at a student accommodation for all parcels during the day. Our students find it to be really quick and our staff found the training to be really simple to learn!

Negative: I would say my only issue is that it often doesn't work on IOS , but as we have an android on site its been no bother.

Summary: Very good, no issues so far. The system is quick and receptive. Making it easy for both staff logging and tenants collecting.

Positive: Easy to use interface, simple and quick logging in and out. Statistics about logged parcels and pictures of each logged parcel make it extra simple and effective.

Negative: No option to sign for every collected parcel at the moment.

Summary: I think this process is much faster and easier in general. It has made our lives better as the parcel room is much less cluttered and this is good for us.

Positive: It saves us so much time as students are notified in time and they come to pick up their parcels almost immediately so we don’t have much clutter in the room.

Negative: We’re required to do multiple scans of the parcels and this is a bit of a long process.

Summary: In the beginning I was doubtful how to use it but then once I used it, it was really convenient and easy.

Positive: I really like about the way parcel tracker works and is so easy to use to scan search about a person.

Negative: There is nothing I do not like about this software.

Summary: Good system. So far no issues. It has improved our parcel collection service for our residents vastly, big improvement on our previous system.

Positive: Very easy to use, app very responsive. Easy set up for our foreign students. App feature provides ease of use.

Negative: Not found any yet, system only introduced to our facility recently.

Summary: Really functional, great idea! The students are slowly getting used to changing over to something new, but it's great.

Positive: Easy! - So much better than any other previous methods that we have used before. I like the fact that we no longer have to get the students to register to get set up to get parcels.

Negative: A few too many steps for collection having to sign for it etc.

Summary: Overall, this app has been such a godsend for us. We get an abundance of parcels everyday for students, and the simplicity of this app has taken a 2 hour task into 30 minutes.

Positive: 1) Easy Set Up
2) No lagging
3) Not too complicated
4) Simple Instructions
5) Really helpful team for questions

Negative: The one thing with the parcel tracker app is that is often doesn’t scan with the light shining through. But it’s not a hindering issue really as we just ask the students to bring their phone I bit forward :)

Summary: It has made my role easier in regard to the organisation and management of the mailroom. 10/10 would continue to use.

Positive: I really enjoyed the user interface that this service provided. Very very user friendly and not at all a chore.

Negative: I can’t really think of any cons of the service, sorry!