• Name: Ryan E.
    Job Title: Property Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Excellent hand held device

    Edited: Oct 12 2021

    Summary: Really fast and easy to use, we get over 400 parcels daily so works perfect.

    Positive: The speed of logging all our parcels is efficient.

    Negative: No cons so far.

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  • Name: Gina K.
    Job Title: Mailroom Assistant
    Length of product use: Free Trial
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Parcel Tracker for Mailroom

    Date: Oct 11 2021

    Summary: Over all very good experience with Parcel Tracker. like using it for the features of tracking and size of package.

    Positive: I like that you can track packages on the website and or on your phone/tablet. I like that you can search for someone's package.

    Negative: Trying to find the right name of the person receiving. Because we have so many residents with similar names and in the same buildings.

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  • Name: Cyrus V.
    Job Title: Maintenance
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Parcel Tracker

    Edited: Oct 08 2021

    Summary: Overall Parcel Tracker helps by speeding up processing parcels so no more manually writing everything.

    Positive: Quick and easy.

    Negative: Scanning twice.

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  • Name: Anonymous (Verified)
    Job Title: Operations Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Life saver!

    Date: Oct 07 2021

    Summary: Great application that has freed up lots of time for staff to complete other tasks and really reasonable costs.

    Positive: Saves loads of time with really quick scans.
    Reports are easy and clear.
    Residents love the notifications and using QR code.

    Negative: Nothing really, so far so good and not had any complaints at all.

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  • Name: Vicki H.
    Job Title: Assistant Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Parcel Tracker

    Date: Oct 06 2021

    Summary: Brilliant, I would advise anyone to get this. It just makes life so much easier. It's so straight forward to use.

    Positive: It has made life so much easier and quicker.
    It works efficiently, so far no hiccups. It picks up residents rooms numbers and names with ease, even with the smallest amount of information.

    Negative: At the moment there are no cons to this product. Its just so easy to use.

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  • Name: Adam P.
    Job Title: General Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Saves time and super fast

    Date: Oct 05 2021

    Summary: Brilliant! Super easy and fast i highly recommend if you deal with parcels on a daily basis. Works on iOS or Android.

    Positive: Saves admin time, super fast and easy to use. Sends multiple emails at once and i can track usage. of parcels and staff usage which is great when I'm sending reports out to my clients.

    Negative: Sometimes I have to scan parcels twice, once for name and once for bar-code and sometimes i only scan once.

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  • Name: Sergio M.
    Job Title: Community Assistent
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Parcel Tracker Review

    Date: Oct 05 2021

    Summary: It has been a good experience overall. I like that it notify s people with a QR code. It is also very convenient that it can be used with a phone.

    Positive: The software is very easy to use and it is also fool proof. Even people who are not used to using technology can easily pick it up with some practice.

    Negative: The app does not refresh when parcels are given out.

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  • Name: Anonymous (Verified)
    Job Title: Receptionist
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Easy and Fast

    Date: Oct 05 2021

    Summary: Overall, love Parcel Tracker! Very quick and easy and you can access it on a desktop or through the app!

    Positive: Parcel Tracker changed my building company’s mail experience! We are able to keep track of all the packages we get and we are able to notify our residents as soon as we get them! No more lost packages or having messy inventory!

    Negative: The con I have isn’t with Parcel Tracker , it’s just with the recipient of a package not checking the notifications we send out.

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  • Name: Anonymous (Verified)
    Job Title: CSA
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Time saver

    Date: Sep 27 2021

    Summary: This app is just perfect to save time when having to log parcels and also less possibilities of them going astray.

    Positive: This app is just perfect to deal with all parcels: no more folders, no more paper, no more excel worksheets, no more time wasting.

    Negative: Maybe if there was a way that we could only scan the parcel once when we have to notify the costumer, that would be even more time saving!

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  • Name: Anonymous (Verified)
    Job Title: Halls Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 100 - 499
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Excellent system!

    Date: Sep 27 2021

    Summary: Definitely an asset! Would always choose this over any logging system I've used previously any day!!

    Positive: We switched over to the system earlier this year & honestly it was the best decision ever! Makes logging over 500 parcels a day that much easier.

    Negative: Sometimes the app can run if you scan too many in one go but that's easily fixed with sending notifications regularly!

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  • Name: Anonymous (Verified)
    Job Title: Maintenance
    Length of product use: Less than 6 months
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Tracker

    Date: Sep 24 2021

    Summary: It's fast and efficient.

    Positive: I found the tracker very easy to use for both myself and the students involved.

    Negative: There wasn't anything I didn't like about the tracker.

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  • Name: Hannee S.
    Job Title: Customer Service Advisor
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    A business continuity tool

    Date: Sep 23 2021

    Summary: I find it helpful for our business - it prevents time consumption when we have to scan over 200 parcels a day.

    Positive: Fast at detecting data - and very simple to use functions.
    Simplified system.
    Easy to learn app which makes it quick to understand.

    Negative: Sometimes the app will not identify the parcel - but then you can also still manually track the parcel.

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  • Name: Benedek S.
    Job Title: Assistant Halls Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Parcel Tracker

    Date: Sep 22 2021

    Summary: It has been brilliant, since having the app and the phone set up, we are signing in and out parcels within 20 mins which usually would have taken us a whole day to sing in parcels one by one and sign out.

    Positive: The ease of using the app, notifying residents which gives a smoother exchange between the staff and residents.

    Negative: Wish we had it sooner to help with notifying our residents faster.

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  • Name: Anonymous (Verified)
    Job Title: Customer Services Administrator
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great Product

    Date: Sep 22 2021

    Summary: Parcel Tracker has made logging parcels a much less daunting task. It has allowed for greater efficiency in the work place. I can’t praise it enough.

    Positive: Parcel tracker is a time saver and makes logging a number of parcels easy with its great user Interface allowing for much less human error. It saves me about 30 minutes every day!

    Negative: The only issue to deal with is that the system sometimes struggled with matching names from the parcel to those on the system. Upon a second try however, this is usually resolved.

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  • Name: Anonymous (Verified)
    Job Title: Assistant Manager
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Parcel Tracker - making post easy

    Date: Sep 22 2021

    Summary: Great and simple training, easy to use product. We receive several hundred parcels a day during check-in, and this makes the process 100 times quicker than manual written records.

    Positive: Quick to process parcels in, easy for students to collect. Able to easily see the number of parcels being delivered and collected each day for resourcing staff.

    Negative: Nothing really. It is a bit laborious uploading all the data, but once it is in that's all that needs doing.

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