Parcel Tracker Mailroom Reviews

Summary: Parcel Tracker has streamlined our postroom operation, and has given staff and residents confidence and security.

Positive: + simple, user-friendly app
+ eliminates mistakes
+ Reassures residents their mail is responsibly received

Negative: - Could be improved by software detecting handwritten addresses.

Summary: A very great product that I will recommend to anyone who is looking to make parcel tracking and collection seamless.

Positive: The parcel tracker is such a fantastic tool to have especially in a student accommodation where we receive a large volume of parcels daily. Using this tool has made my logging and notifying students about their parcels very easy. Gone are the days of sending emails for parcels collection. A quick scan of the parcel(s) is a lot more efficient and is done in a matter of seconds. Having to scan the notification barcode when the student comes to collect the parcel adds a great level of security and ensures only the owner of a parcel (who had received a notification) collects the parcel.

Negative: None that I have experienced so far. The product has worked very well and thus far met all my needs.

Summary: Quick easy app to use, for all your packages, would highly recommend for any business with lots of parcels.

Positive: Quick and easy to use.
Great that it emails you to inform you of the parcel, ideal for identification.

Negative: Misplacing the email for collection of the parcels.

Summary: I think that it’s great app and it’s so much easier. Overall I think it’s a good app and we should use it more.

Positive: It’s good because I know when I have a parcel and it’s all ready for me when I come to reception. Good app.

Negative: Can be time consuming and some people don’t receive emails.

Summary: The training was very straightforward and i started using it as soon as the training was over so it has stuck well.

Positive: It is a great way to ensure parcels are accounted for and give to the right resident. It is also a great way to remind our students that they need to come down to the reception and collect all their parcels.

Negative: The email to the resident tends to get put into residents junk folders, I am not sure of a way around this though.

Summary: Makes the delivery and collection of parcels so simple and allows us to inform the student straight away.

Positive: So easy to use and great for keeping track on what you have and who it is for. The photo of the parcel is also a huge help.

Negative: The first email sent to the tenant does not explain what the company is and some are confused by it.

Summary: Definitely a product that we will be using for the future. A great innovation to support our company.

Positive: Product is innovative and useful in the office/student accommodation industry. Parcel process has definitely decreased in time which allows staff to focus more on other duties. The app is really simple especially for non technical users.

Negative: None to report so far as we have only recently started using the app.

Summary: I was very reluctant at first thinking this will take ages to use will add time etc etc etc BUT actually its the opposite, and because I enjoy using it I don't mind using it.
We only got trained yesterday and are using it like pro's already.

Positive: Fast, quick and easy to use.
Not hard to use once you understand the system. It's loved by our users and helps create an efficient system to control parcels in/out of the building.
Its fun to use!

Negative: Collections sometimes using the collection.
I think we are still new to this so navigating our way around the app, but still not hard to figure out things.

Summary: I would recommend it.
Easy to use and helpful with different people working different shifts.
Thank you

Positive: Safe and fast system to track parcels from different devices.
Arthur was very good with the training.

Negative: none. It's working perfectly so far. No complaints.

Summary: Very positive and easy use.

Positive: Efficient system.
Easy to manage recipients.

Negative: Sometimes the scanning feature is a bit slow to recognise barcodes.

Summary: The training was clear and helpful and all communications when setting up as being seamless.
It has proved a great solution and cannot wait to implement it throughout our company.

Positive: The app is so easy to use, no need to input information it’s uses the information already provided on the parcel.
Multiple people can use the same app.
It allows you to amend the email sent as notification which is a great extra tool of communication.
It gives you the option input a ‘nickname’ which for many of our residents is very useful.
The best thing for us is we are no longer searching for parcels that have not arrived and the picture of the parcel received also allows us to easily find the parcel.

Negative: No disadvantages so far we will have a better idea when implemented further.

Summary: This service has really helped us at our site. It is streamlined, user-friendly, and super easy to use! Any support that we have required (very little) has been dealt with immediately.

Positive: Quick, user-friendly, great customer support, limited training required to use the product, and the app interface is well designed.

Negative: To be completely honest, I haven't experienced any cons to the system. It does exactly what it is designed to do.

Summary: Overall I am very pleased with the ease and effectiveness of this app!

I think it's really showed us how often and when we receive the most parcel , which is really useful!

Positive: Quick and effective app, we use this at a student accommodation for all parcels during the day. Our students find it to be really quick and our staff found the training to be really simple to learn!

Negative: I would say my only issue is that it often doesn't work on IOS , but as we have an android on site its been no bother.

Summary: Very good, no issues so far. The system is quick and receptive. Making it easy for both staff logging and tenants collecting.

Positive: Easy to use interface, simple and quick logging in and out. Statistics about logged parcels and pictures of each logged parcel make it extra simple and effective.

Negative: No option to sign for every collected parcel at the moment.

Summary: I think this process is much faster and easier in general. It has made our lives better as the parcel room is much less cluttered and this is good for us.

Positive: It saves us so much time as students are notified in time and they come to pick up their parcels almost immediately so we don’t have much clutter in the room.

Negative: We’re required to do multiple scans of the parcels and this is a bit of a long process.