• Name: John B.
    Job Title: Halls Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Time saving app

    Date: Sep 22 2021

    Summary: Excellent app and web based platform. Parcel Tracker has helped make a usually time consuming and human-error laden task incredibly quick and easy.

    Positive: Parcel Tracker has saved our business a great amount of time. It is incredibly easy to use, ensuring our customers receive the best service. The app is simple but versatile, allowing us to easily update our customer database, send notifications and scan large numbers of parcels.

    Negative: So far there have been no cons when using this service. Even when we had a small issue during the first 2 days of use, the Parcel Tracker team were quick to resolve.

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  • Name: Conor K.
    Job Title: Customer Service Administrator
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Parcel Tracker

    Date: Sep 22 2021

    Summary: I would definitely recommend parcel tracker to other people and companies.

    I found that when training other people on how to use parcel tracker they were also able to quickly get the hand of it.

    Positive: Very easy to use, quick and efficient.

    Students/customers also find parcel tracker easy to use when collecting parcels which makes the whole process a lot less stressful.

    Parcels are also a lot less likely to go missing and easier to track.

    Negative: I cannot think of any, parcel tracker is brilliant!

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  • Name: Michael H.
    Job Title: Customer Service Advisor
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Ideal tracker for receptions with high volume of parcels

    Date: Sep 20 2021

    Summary: A very useful tracker for logging high volume of parcels quickly and sending out automatic emails. Easy to learn and great for staff training.

    Positive: Intuitive design and layout.
    Easy to learn quickly and to train staff quickly.
    Logs high volume of parcels in minutes.
    Very good name and address recognition.
    Automatic email function.

    Negative: Changing from Log screen to Collect screen could be faster.

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  • Name: Sophie M.
    Job Title: Customer Service Advisor
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Sophie McGrath

    Edited: Sep 20 2021

    Summary: The app makes it easy to keep track of incoming and outgoing parcels, there is no longer a need to keep track of them manually with this app.

    Positive: The app is easy to use and user friendly, it makes it easy to keep track of parcels. Much easier than manually keeping track of deliveries.

    Negative: Sometimes the app does not register the residents names.

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  • Name: Anonymous (Verified)
    Job Title: General Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    How did we get by before?

    Date: Sep 13 2021

    Summary: Having spent ten years in the student sector, I am very aware of the issues and time it takes to manage parcels deliveries/ collections and have seen many different systems in place for this.
    Parcel Tracker is the most efficient tool/ system I have ever seen and it is hard to explain just how good it is. It is so easy to use with just a click of the button and does all the hard work for you.
    The fact it sends an email to the student to alert them it is here, is amazing and it saves us so much space and time, as students often collect as soon as they receive the alert.

    Positive: *Easy to use
    *Takes seconds to scan a parcel
    *The app will find the address for you
    *Sends alerts to students
    *Students collect their parcels very quickly
    *Students will only come to collect if they have received an alert
    *Creates free space in the parcel room
    *Reduces time spent managing parcels

    Negative: No cons.

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  • Name: Sophie M.
    Job Title: Customer Service advisor
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Gold Star

    Edited: Sep 13 2021

    Summary: I really enjoy the app, it makes scanning hundreds of parcels a week easier to keep track of.

    Positive: The app is very easy to use and keeps a track of all parcels coming in and being signed out.

    Negative: Sometimes the app doesn't scan the right name.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Maintenance
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Well built app

    Date: Sep 13 2021

    Summary: Very easy app to use and has made our life much easier. interface very easy to use and self explanatory.

    Positive: Very easy to use app and very accurate very organised. very good interface to book in parcels or to book out.

    Negative: None nothing at all that i have encountered so far.

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  • Name: Anonymous (Verified)
    Job Title: Halls Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Very efficient and useful

    Date: Sep 13 2021

    Summary: I was actually a little bit skeptical about whether it would save us time but it definitely does. A great all round app.

    Positive: The app is easy to use, efficient and fast.

    You can upload lists of details for residents to save time.

    Residents find it simple.

    Negative: None.

    Read More...
  • Name: B C.
    Job Title: Customer Service Administrator
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Game Changer

    Date: Sep 12 2021

    Summary: It has really improved our daily tasks with our parcels, as we have students who order a lot of parcels from different couriers the app has allowed us to become for efficient with our parcel logs. I would highly recommend this to anyone in need of an app to make their lives easier.

    Positive: Easy to use for both our staff and our students. A lot quicker than other methods of keeping tabs on parcels.

    Negative: Sometimes the names scanned do not come up when first scanned at .

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Manager
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Fantastic App for sorting our deliveries

    Date: Sep 10 2021

    Summary: We implemented Parcel Tracker at a large private accommodation and found that it improved our mail processing almost overnight. Great support from Arthur and the team, we'd definitely recommend it to others.

    Positive: Parcel Tracker sports an easy-to-use interface, requiring minimal training. The photo reader is accurate and quick to pull up the correct individual for each address.

    Automatic notifications to residents fast-track collection. The collection process is QR code driven, minimizing the need for extended administration.

    Adding and managing team members + permission levels is initiative and simple to use.

    Negative: When adding more than 15 - 20 parcels at a time the app can slow down, though this may be related more to the hardware than the software itself.

    Read More...
  • Name: M W.
    Job Title: Assistant Production Manager
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great Product

    Date: Aug 30 2021

    Summary: It was a great experience overall, our team was new to the software and were able to adopt the practices very quickly into our daily tracking.

    Positive: Using the Parcel Tracking software, our team was able to easily keep each team member updated on which packages were received and distributed.

    Negative: No cons at the moment. It was great being able to utilize the additional accessories provided for maximum usage.

    Read More...
  • Name: Ashton P.
    Job Title: Production Management
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Perfect for Non-Profits!

    Date: Jul 29 2021

    Summary: The program is so easy to use for our non-profit organization. It was so smooth and made tracking easy!

    Positive: Easy to use for our Large Organization.
    Kept tracking all In one place.
    Multiple people were able to use it.

    Negative: Support was sometimes slow with it being overseas.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Production Assistant
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Parcel Tracker is wonderful

    Date: Jul 29 2021

    Summary: My overall experience is that this is easy, not completely flawless, but a great system for any business to utilize for multiple employees. I would recommend it.

    Positive: Parcel Tracker is an easy to use system, it is very convenient for a large company receiving multiple packages for different people.

    Negative: It sometimes takes a little bit to search someone name, even though I bet that is because we have so many names in the system.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: CWO
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: Administrator
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Parcel Tracker

    Date: Jul 09 2021

    Summary: Overall, the software makes the process easier, and with a few upgrades, it will be able to eliminate its minor problems.

    Positive: It makes scanning parcels out for folks a lot easier, and it's incredibly simple to navigate with the app.

    Negative: The software can be unstable and sluggish at times. It may also take a long time to load, depending on how slow the server is.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Associate
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Parcel Tracker Review

    Date: Jul 09 2021

    Summary: I have a positive experience with Parcel Tracker. I plan on using it to locate my packages whenever I have a tracking number that isn't immediately clickable.

    Positive: I like how I'm able to insert any tracking number and it pulls up the correct one; it provides results quickly and saves me the hassle of going to each individual site. I like how I'm able to share the results via messaging apps if I want to.

    Negative: I can't think of any cons, since the site seems to do what it sets out to do effectively and without any issue,

    Read More...