• Name: Anonymous (Verified)
    Job Title: Halls Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Very efficient and useful

    Date: Sep 13 2021

    Summary: I was actually a little bit skeptical about whether it would save us time but it definitely does. A great all round app.

    Positive: The app is easy to use, efficient and fast.

    You can upload lists of details for residents to save time.

    Residents find it simple.

    Negative: None.

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  • Name: B C.
    Job Title: Customer Service Administrator
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Game Changer

    Date: Sep 12 2021

    Summary: It has really improved our daily tasks with our parcels, as we have students who order a lot of parcels from different couriers the app has allowed us to become for efficient with our parcel logs. I would highly recommend this to anyone in need of an app to make their lives easier.

    Positive: Easy to use for both our staff and our students. A lot quicker than other methods of keeping tabs on parcels.

    Negative: Sometimes the names scanned do not come up when first scanned at .

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  • Name: Anonymous (Verified)
    Job Title: Manager
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Fantastic App for sorting our deliveries

    Date: Sep 10 2021

    Summary: We implemented Parcel Tracker at a large private accommodation and found that it improved our mail processing almost overnight. Great support from Arthur and the team, we'd definitely recommend it to others.

    Positive: Parcel Tracker sports an easy-to-use interface, requiring minimal training. The photo reader is accurate and quick to pull up the correct individual for each address.

    Automatic notifications to residents fast-track collection. The collection process is QR code driven, minimizing the need for extended administration.

    Adding and managing team members + permission levels is initiative and simple to use.

    Negative: When adding more than 15 - 20 parcels at a time the app can slow down, though this may be related more to the hardware than the software itself.

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  • Name: M W.
    Job Title: Assistant Production Manager
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great Product

    Date: Aug 30 2021

    Summary: It was a great experience overall, our team was new to the software and were able to adopt the practices very quickly into our daily tracking.

    Positive: Using the Parcel Tracking software, our team was able to easily keep each team member updated on which packages were received and distributed.

    Negative: No cons at the moment. It was great being able to utilize the additional accessories provided for maximum usage.

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  • Name: Ashton P.
    Job Title: Production Management
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Perfect for Non-Profits!

    Date: Jul 29 2021

    Summary: The program is so easy to use for our non-profit organization. It was so smooth and made tracking easy!

    Positive: Easy to use for our Large Organization.
    Kept tracking all In one place.
    Multiple people were able to use it.

    Negative: Support was sometimes slow with it being overseas.

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  • Name: Anonymous (Verified)
    Job Title: Production Assistant
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Parcel Tracker is wonderful

    Date: Jul 29 2021

    Summary: My overall experience is that this is easy, not completely flawless, but a great system for any business to utilize for multiple employees. I would recommend it.

    Positive: Parcel Tracker is an easy to use system, it is very convenient for a large company receiving multiple packages for different people.

    Negative: It sometimes takes a little bit to search someone name, even though I bet that is because we have so many names in the system.

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  • Name: Anonymous (Verified)
    Job Title: CWO
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: Administrator
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Parcel Tracker

    Date: Jul 09 2021

    Summary: Overall, the software makes the process easier, and with a few upgrades, it will be able to eliminate its minor problems.

    Positive: It makes scanning parcels out for folks a lot easier, and it's incredibly simple to navigate with the app.

    Negative: The software can be unstable and sluggish at times. It may also take a long time to load, depending on how slow the server is.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Associate
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Parcel Tracker Review

    Date: Jul 09 2021

    Summary: I have a positive experience with Parcel Tracker. I plan on using it to locate my packages whenever I have a tracking number that isn't immediately clickable.

    Positive: I like how I'm able to insert any tracking number and it pulls up the correct one; it provides results quickly and saves me the hassle of going to each individual site. I like how I'm able to share the results via messaging apps if I want to.

    Negative: I can't think of any cons, since the site seems to do what it sets out to do effectively and without any issue,

    Read More...
  • Name: Liam S.
    Job Title: Recruitment Consultant
    Length of product use: Free Trial
    Used How Often?: Weekly
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great user friendly system

    Date: Jul 05 2021

    Summary: Very easy and straightforward to use, would 100% recommend. Helped me a lot with our internal mailroom needs.

    Positive: Really good user interface and great customer support. Was really impressed by how quickly the team got back to me on my queries.

    Negative: Some of the features change quite regularly. I like the frequent updates but can be a bit difficult to keep track of sometimes.

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  • Name: Anonymous (Verified)
    Job Title: Parcel service
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Love Parcel Tracker!

    Date: Jun 28 2021

    Summary: Overall, I have nothing to complain about! It’s made the parcel process so much easier for me & I can’t fault the app at all.

    Positive: Parcel Tracker is so easy to use, I really like how you can take pictures of the parcels you need to!

    Negative: It can sometimes be a little slow, but usually closing the app works a treat.

    Read More...
  • Name: Christian B.
    Job Title: Senior Laboratory Technician
    Length of product use: Free Trial
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Awesome App

    Edited: Jun 25 2021

    Summary: What I enjoyed, about this App, was just how easy, and fast it was to utilize it on my cellphone for purpose of daily incoming chemicals and any other type of UPS, FedEx, and DHL big or small deliveries that our department would received for our researcher staff, in the field of Biology.

    Our lab members have shared their experience that they enjoyed the new system where is now paperless and no signature are required. Our lab members shared on how they enjoyed receiving an email confirmation once there package arrives to their floor. The accuracy is on point.

    It also fast, and easy to back track the deliveries history, sometimes lab members misplace their package. It was a good demonstrate, and back it up with the history. Great job parcel tracker.

    Positive: Paperless, no signature required, fast and easy to use on your cellphone. This apps is a time saver.

    Negative: After using the app for almost 2 months. So far, we haven't come across any cons yet.

    Read More...
  • Name: Lucy M.
    Job Title: Sales and Service Executive
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Convenient!

    Date: Jun 25 2021

    Summary: I think the app has been beneficial to both staff and students overall and doesn't cause worry to students knowing their parcel(s) may have been misplaced or otherwise without the signing in and out aspect.

    Positive: The parcel tracker is a convenient for students to use because they're notified when their parcel(s) arrive and also for staff as we know how many parcels we're looking for and also what they look like from the photos. Another good thing about the app is that this system is a secure way of logging out parcels.

    Negative: The one thing I think could improve is that occasionally the app will select the wrong resident to notify or sometimes won't sign as collected by phone, however you can also log the parcels out manually on the computer.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Director
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    A game changer for our business

    Date: Jun 25 2021

    Summary: We love the software, it's been a game changer.

    Our staff has saved so much time, parcels no longer get lost and everything runs smoothly.

    Positive: It's super easy to use and just works every time. Point the camera at the parcel, press the button and bam, the parcel is logged and the relevant recipient is notified.

    It's helped our front of house staff same so much time!

    Negative: Software is great, it gets its job done. No complaints.

    Read More...
  • Name: Lydia J.
    Job Title: General Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great solution for a student accomodation

    Date: Jun 25 2021

    Summary: We have over 200 parcels arriving a day - the app lets us keep track of all our parcels and stops residents coming to reception to check to see if their parcel has arrived. We've managed to train the app out to our security team too so our residents can get the parcels at the weekend.

    Positive: Notification to residents when the parcel has arrived.
    Quick and easy to use.
    Not a manual process as it scans the barcodes on the parcel
    if a resident has more than one parcel is puts them all together on the app meaning that when a resident collects it is easy to locate them all.

    Negative: The app is a little bit trickier/manual when a parcel does not have a barcode on, though these days that is pretty rare.

    Read More...
  • Name: Joshua H.
    Job Title: Sales and Marketing Executive
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Parcel Tracker Helpful

    Date: Jun 25 2021

    Summary: Overall, I'd recommend this product, especially to anyone in the PBSA sector with a large volume of inhouse residents.

    Positive: Functionality of the app.
    Speed of the app, from receiving the parcel to logging it it's no more than 15 seconds.
    Ease of signing in and out parcels.

    Negative: Sometimes the app scans the name of the recipient incorrectly.

    Read More...