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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
SCAMMERS Date: Feb 19 2025
Summary: Stay away from these scammers!!!
If I could give them zero, I would give them zero!!
Good people, stay away from them.Positive: Nothing, absolutely nothing. This is a total scam. If you used their service once (I had to edit a single PDF for 1€), they will charge you 50€ monthly using your PayPal or your credit card details, as if you were "subscribed", which I was not.
Negative: SCAM!! SCAMMERS!! THIEVES!! Guys, be careful.
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AVOID THESE SCAMMERSPDF Guru Company Response -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Scam website with hidden massive charges Date: Feb 17 2025
Summary: Scammers and don’t have any interest in building a business just stealing money. I am trying to think of anything positive to say but when you have had money taken without permission and no way of getting back due to technicalities - scam and should be banned.
Positive: Did the job I needed at what looked like a fair enough price but is actually a scam to steal money and take out a subscription without knowing or being alerted.
They clearly don’t back their own product or wouldn’t have to steal or have so many reviews about being thieves.Negative: Scammed me out of £49.99 with a hidden subscription.
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Avoid at all costs.PDF Guru Company Response -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
TOTAL RIP OFF> DONT GIVE THEM YOUR CARD DETAILS Date: Feb 17 2025
Summary: They are totally shameless. DON'T GIVE THEM YOUR CARD DETAILS
Positive: N/A.
Negative: THEY charge $1 to use the service then a week later charge $49.99 and then refuse to refund it.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
BEWARE - SCAM!!! Date: Jan 23 2025
Summary: By the time you realize it, it’s too late. PayPal won't issue a refund because the transaction appears legitimate, and since PayPal doesn’t refund, the company won’t either. Be cautious and avoid paying these people anything—it’s a scam!
Positive: N/A.
Negative: This company offers a service for $0.99, but in the user agreement, they sign you up for a $49/month subscription without making it clear.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Do Not use PDF Guru Date: Jan 23 2025
Summary: I was only editing a PDF file, but they sold me a monthly subscription of US $45.99 without my authorization or consent, and charged me the first month's fee through PayPal, though I paid for editing the PDF US $0.99 as well. I am very disappointed, and I am still fighting for a refund.
There are flaws in the process. They pretend that it is free of charge to create or edit PDF files, but they charge, and their charges are in US dollars. This means you get another surprise when you are charged.Positive: There are no pros. I found it difficult to use. This is a Bad Product. This is not user-friendly. This is a bad product.
Negative: PDF Guru overcharged me without my knowledge. There are no pros. I found it difficult to use. This is a Bad Product. This is not user-friendly. This is a bad product.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Scam -> never use this service! Date: Jan 18 2025
Summary: It's internet cheating! Folks, never use it!
Positive: No pros.
Negative: I edited one page (pdf), as needed urgently.
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Paid 0,99 Euro for download a revised doc. And that's it.
And two months later I found a bad surprise in my online banking! This PDF Guru began to deduct 50 Euro per month!! What for?!
I already cancel that two transfers in my online banking.
Paypal must obey same (reward the payments).PDF Guru Company Response -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Scam company Date: Jan 17 2025
Summary: If I have anywhere to report this scam company I would, I was not the only one scammed by this company.
Positive: Couldn’t save the file after spending 2 hours editing the PDF. Wasted money and time, nothing good at all!
Negative: Paid for the trial and they automatically subscribe their monthly membership which was $49 per month without notification, all you get was a junk email saying that they will start taking your money after the trial period. They refused to give refund as their website has all the policy to back them up. They meant to scam your money that way, if you don’t check carefully you end up paying $49 per month for this crap service.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Scammers and thieves. Date: Jan 12 2025
Summary: Do not trust.
Positive: Absolutely do not trust them. They refuse to refund me after I only purchased the $0.99 option. They trick you into charging you $49.99 and say you should read the fine print. I hate scammers. I would like my refund!!!
Negative: Nothing, nothing.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Scam Date: Dec 31 2024
Summary: Terrible. Do not use it. They will charge you for a terrible service after one week of use.
I used it as a one off paying 99p and even at that it was terrible.Positive: Nothing.
Scam website that doesn't tell you they are going to charge you £49.99 a month when you use a one off 99p feature.Negative: If I could give this less I would.
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I used this to make a 99p pdf which was a rip off at that for the software.
I just logged into my banking app to see I'm being charged £49.99 a month to use this. At no point did I sign up for a monthly subscription as who in their right mind would pay that for this.
That's 600 a year.
Absolutely shocking.
At no point did I agree to these terms.
At no point did I create an account with password so you can't even log in to cancel.
I'm contacting my bank to get the money back.PDF Guru Company Response -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Unethical Billing Practices and Poor Customer Support Date: Dec 31 2024
Summary: I’m extremely disappointed with PDF Guru’s customer service. Despite requesting a refund for an unauthorized charge, they refused, hiding behind rigid refund policies. I only intended to use the service once and contacted them promptly, but they showed no flexibility or genuine effort to resolve my concerns.
This lack of consideration for customers is unacceptable. I won’t use PDF Guru again and caution others against subscribing unless you’re okay with unexpected charges and unhelpful support. Customer satisfaction clearly isn’t their priority.Positive: Nothing to say about its pros and all are disappointments!
Negative: N/A.
Read More...PDF Guru Company Response -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Never use this service never provide your card details Date: Dec 30 2024
Summary: Horrible they never refund you
They don’t tell you when they’re charging
They are based in Greece and are scammersPositive: Nothing
Horrible
Don’t refund
Don’t advise when charging
Don’t like where they’re based
They are scammersNegative: Never ever provide card details to this company as you will automatically become a member even if you use it as a one off.
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Not only is the service ridiculously priced at USD 50 per month however they will also not notify you when your card is being charged.
When I picked up the charge within a day they also refused to refund my money.
I highly recommend never using this company.PDF Guru Company Response -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Scamers Date: Dec 23 2024
Summary: This is unacceptable and feels like a scam. Companies like this should focus on creating a service worth the money instead of exploiting customers with unfair practices. Save yourself the frustration and look for a more honest alternative.
Positive: N/A.
Negative: I strongly advise against using this service. They operate on an abusive subscription model. I canceled my subscription after paying the initial 1 euro, but they still debited 50 euros from my account without authorization. When I reached out for a refund, they refused to return my money, hiding behind their so-called "policy."
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Stay away Date: Dec 15 2024
Summary: Unethical. They tie you into a subscription that they don't inform you about upfront and then hide behind bogus terms and conditions to avoid giving you a refund. So many people have complained about this practice and yet they continue to operate in this manner....If there was an option for 0 stars, I would give them that. This company is not sincere or serious about providing a good service, they just want scam people out of their money.
Positive: Nothing.
Seriously, nothing.
Yo can tell this by visiting any reputable review site and seeing how many people have the same complaint about their business practice and yet they continue.Negative: Unethical.
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Scam.
Do not value customer satisfaction or feedback.PDF Guru Company Response -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Scam Alert - Unauthorized Charges! Date: Dec 06 2024
Summary: Avoid this company at all costs! I will be reporting them to consumer protection agencies and my bank to dispute this fraudulent charge. This has been an incredibly frustrating and time-consuming ordeal.
Do not trust them with your payment information!Positive: None.
Negative: Had a terrible experience with PDF Guru. They charged my account $499.99 without my consent, and I never even subscribed to their service. This is completely unacceptable and feels like a deliberate scam.
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When I reached out to their support team, I received no meaningful response or resolution. After doing some research, I found countless complaints online from others who experienced similar unauthorized charges. This pattern shows a serious issue with their business practices.PDF Guru Company Response -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
They charged me $49.99 without authorisation ! Be aware of this website Date: Dec 01 2024
Summary: Very bad experience, give me back my money! I will write this review everywhere. Unacceptable behavior.
Positive: This website works well but it's a scam, it charges you to try then charges you more without authorisation.
Negative: SCAM website, they charged me 49.99 without authorisation! Give me back my money!
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