PDF Guru Reviews

Summary: Zero customer service, because of lack information I lost many and company claims that I was aware of regarding charge which is totally BS. I am not he first time purchasing something and I have read all information what they shared and there was no information that it is 6 months subscription.

Positive: Company mentioned false information upon purchasing package and they do not want to take any responsibility for the occurred situation, I lost 209 usd for the BS subscription and I am not happy with company replies

Negative: No proper information for customers, there is only one contact email, phone is not reachable.

Summary: Scammers.

Positive: Because they stole my money, I don't like them at all. If someone is the robber it is hard to find the pros.

Negative: They charge 0,99eur for the service and after they get your CC data, they will charge 49,00Eur.

Summary: BAD!! Stay far away from this company. Very misleading and I never recommend this company to anyone. They are bad news.

Positive: None! I Don't have anything good to say about this company! Nothing good to say at all. Nothing good to say about this company. It wasn't a good experience.

Negative: I recently experienced a concerning issue with a company where I signed up for a supposed one-time payment of $0.99, only to discover that they had charged $49.99 to my account without my explicit authorization. Despite the company claiming that I had agreed to an auto-payment arrangement, I can confirm that this was not the case. Subsequently, I promptly notified PayPal of the unauthorized transaction and requested their assistance in securing a refund. I also took the step of canceling my account with the company and reached out to them via email to request a prompt refund. Following this, PayPal facilitated the retrieval of the funds. In light of this experience, I advise exercising caution and maintaining distance from this company. Thank you. ❌❌❌❌❌

Summary: Do NOT use this company if you want to pay £50 for one PDF file!! I am appalled at this service. Do not use.

Positive: Tricked me into paying 99 cent for one PDF file then charged me £50!!!!! For the subscription fee which I had not signed up for. Ridiculous greed and disgusting

Negative: Everything - awful service. Took my money without my consent

Summary: Avoid this like the plague, there are so many other tools that are better and non-scammers. this site should be taken down

Positive: The tool is decent but they will scam you into paying a hefty monthly subscription without confirming with you first.

Negative: They will trick you and automatically debit 49.99 from your card without getting your consent. They will say 1.99 for a 7 day access and once you pay, they will charge you for a subscription that you never wanted.

Summary: Very Misleading Company, I signed up for $1.99 full access for a week so I thought, until 7 days later I was charged $49.99US.

It does say that on the website that I missed, it also says on the website within 30 days you can Cancel anytime with, a money-back guarantee, when I tried to get a refund, there was a battle.

it says in its terms and conditions that there must be a technical error or problem to get your money back,

it wasn't until I told them I had over a million hits on my Google reviews that I suddenly got a refund.

please be careful with this site and do your research, they are not doing anything illegal but choosing their words very cleverly.

Positive: Easy to use, great product, can do every convert.
PDF to Excel
Word to PDF
PNG to PDF
Excel to PDF
Jpeg to PDF

Negative: Very misleading information, be careful, money back guarantee but not so

Summary: Here’s what really happened: I understand that the subscription was automatically renewed after the trial period, but my intention was to make a one-time purchase, not to subscribe to a recurring plan. At no point did your website clearly indicate that I was enrolling in a trial that would result in future charges. The product was advertised specifically for single-use editing, not for a subscription service. I expect a full refund for this misleading transaction.

Positive: They merged two pdf pages for me and charged me 49 euros for it. I'm not sure if it's a pro..........

Negative: This site is engaging in deceptive practices, taking £49.99 from my account after an unannounced automatic renewal following a so-called 7-day trial. It’s outrageous to mislead customers like this‼️‼️‼️ I demand an immediate refund from your team!

Summary: Terrible - charged £49.99 for on top of what I though was a one-off 7-day service. Description is ambiguous - 30 day money-back guarantee is an outright lie and cut and paste responses come back when you complain to their 'support' email. SCAMMERS!!!!!!

Positive: Absolutely nothing to recommend with these scammers. Their conversion software might work, but their charges are a scam.

Negative: You think you are paying a one-off £1.99 for a week's access and then get charged £49.99 / month. Their 30 day money-back guarantee is an outright lie.

Summary: Tricks you into monthly subscription BEWARE.

Positive: NONE, this software company uses trickery to sign you up to monthly subscriptions. you think you are buying a one off.

Negative: Nowhere did I commit to a monthly subscription of $49.00

Summary: Poor. Don’t use or you will scammed for 50£.

Positive: Scam you for so much money without prior information. When subscribing there is no policy information.

Negative: Scammers and con artists. Stay away from them.

Summary: Awful. The worst thing is the time you waste complaining to them. They do eventually admit that they should have taken your money, but the you have to go through the same time consuming process next month. It's a nightmare.

Positive: The software works OK and does reduce the size of a typical pdf more than Adobe Acrobat Compression.

Negative: It is a total scam - they just take money from you account for no reason. You agree to pay £1.99 for a single pdf compression and the next thing you know you have £49.99 taken from your account every month. So you complain and they admit they are in the wrong, but the next month it starts all over again. Stay well clear!

Summary: Make sure you won't get trapped! PDF Guru's website is misleading and the quality of the tool isn't worth a penny.

Positive: They make you believe you are using a free tool, until you want to download your PDF. So, at first, I didn't have a completely bad experience.

Negative: The quality of the PDF was very poor, even not worth that 99 cents. I went back to Google and found a completely free alternative that offered a more intuitive experience, with a much better result. Therefore, I forgot I spent 0,99 for PDF Guru until they charged me $49,99.

I contacted the helpdesk. They told me: "Be kindly informed that after the purchase of the Trial Period, we send the billing letter with the information about the further charges." That is not true: I didn't receive anything in my mailbox or spam box. Still, I didn't have a choice but to pay the subscription.

Summary: THIS IS A SCAM DO NOT CLICK ON ANYTHING TO DO WITH THIS COMPANY. AS MENTIONED ABOVE THIS COMPANY IS A SHAM THEY WILL STALL AND DELAY REIMBURSING YOU FOR SOFTWARE YOU NEVER WANTED IN THE FIRST PLACE.

Positive: None. I did not want this software, it popped up when trying to save a form downloaded from the net, requested me to log in via facebook and then automatically took payment. I didn't want or need this software and they are just coming up with BS reasons to not refund me. Stay away from this company.

Negative: THIS IS A SCAM. THEY TOOK SUBSCRIPTION PAYMENT WITHOUT AUTHORITY AND REFUSE TO REFUND. THEY WILL STRING YOU ALONG TELLING YOU THAT THEY CANNOT LOCATE YOUR TRANSACTION AND ASK REPEATEDLY (20 EMAILS AND COUNTING) FOR THE SAME INFORMATION. THIS IS DEFINITELY A SCAM COMPANY.

Summary: They say free in the title, and then they charge you to download the document after you modified it
SCAM.

Positive: N/A.

Negative: Disgusting.

Summary: Scam, bad intention with hidden information to make us pay more for the service / subscription; but the client support worked pretty well as the lady was very quick on answering.

Positive: Zero pros, nothing to add here as the service did not work at all. The support was great and fast tho. The lady U exchanged email were giving me quick answers even tho an agreement was difficult.

Negative: Bad bad bad bad.
I requested one single service for 0,99 cents, for one doc conversion. They debited me. 7 days later I got debited 49 euros for a month subscription which i never agreed to. When I saw the debit, I send them an email, the lady said it was written in the screen, I said no, I was paying for one service. She said that I probably received an email before these 7 days "trial", ( explaining again that I did not subscribe for a trial, but for a single service of 0 99cents); I checked my email and no, never received any any email with the information. It's A TOTAL SCAM; the lady said the subscription through the site is non refundable, I never asked for a subscription. So, they debited 0 99 plus 49e euros from me. Avoid, scam. And my document did not work the way I wanted either.