• Name: Radoslav D.
    Job Title: HR
    Length of product use: Free Trial
    Used How Often?: Daily
    Role: User
    Organization Size: 5,000 - 9,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Scam and fraud action force charged my card with 49.99.

    Date: Feb 16 2026

    Summary: Please be careful! I have been charged for £49.99 for service which I don't need. Fraud action force charge your card!

    Positive: N/a.

    Negative: Scam domain.

    Read More...
    PDF Guru Company Response
    Date: Feb 17 2026
    Dear Radoslav! We are sorry to hear you think this way, but thank you for the feedback. Our sales screen contains all information about trial period terms and a list of payments. In addition, any charges can be applied only after confirmation from the customer's side. Please email us at social@pdfguru.com. Once received, we will diligently look into this matter to provide an accurate resolution. Hope to hear from you soon!
  • Name: Satish P.
    Job Title: Analyst
    Length of product use: Free Trial
    Used How Often?: Yearly
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Fraudster company

    Date: Feb 05 2026

    Summary: In my personal experience, the app was useless for my needs, and the billing practices left me feeling deceived. I recommend staying well away from this company and its app.

    Positive: There is nothing to report positive about such a fraudsters. The pros is they are good at many people fool.

    Negative: I had an extremely negative experience with this company and strongly advise others to avoid them. I signed up for a service and paid a small initial fee, but the service did not deliver what was promised or what I reasonably expected.

    On top of that, I was charged €49.99 for an annual subscription that I never knowingly agreed to. This charge came as a complete surprise and felt deeply misleading and unfair.

    Read More...
    PDF Guru Company Response
    Date: Feb 07 2026
    Dear Satish! Thank you for your patience at this time. We’re very sorry to hear about your experience and understand your frustration regarding unexpected charges. It is never our intention to mislead users, and subscription terms are presented during checkout. We encourage users to reach out to our support team at social@pdfguru.com if there is any confusion or if a charge appears to be incorrect, so each case can be carefully reviewed and resolved. We take feedback like yours seriously, as it helps us improve transparency, communication, and the overall user experience.
  • Name: Anonymous (Verified)
    Job Title: Senior Role
    Length of product use: Less than 6 months
    Used How Often?: Yearly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Avoid

    Edited: Feb 03 2026

    Summary: Avoid at all costs.

    Positive: Nothing.

    Negative: I spent 0.99 as a one off payment for a PDF to word document which wasn’t useable. A week later they ‘stole’ £49.99 from my account and have refused to return it to me. I now have the unfortunate task of looking at taking legal action. Please don’t use this company.

    Read More...
    PDF Guru Company Response
    Date: Feb 04 2026
    Dear Valued Customer! We’re very sorry to hear about your experience and understand how upsetting this situation must have been. Please know that our intention is never to charge users without consent. Subscription terms are presented before purchase, and refunds are handled according to our policies. If you believe an error has occurred, we encourage you to contact our support team directly at social@pdfguru.com so that your case can be reviewed and resolved. We take all feedback seriously and are constantly working to improve transparency and customer support.
  • Name: Anonymous (Verified)
    Job Title: IT
    Length of product use: Free Trial
    Used How Often?: Yearly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Complete scam, do not trust them

    Date: Jan 25 2026

    Summary: Complete scam. You sign up for a trial and then they scam you and keep charging you. Do not trust or use.

    Positive: Nothing – they charge you for things that you didn't agree to, and obfuscate that they are doing this and try to hide behind this. No answers to repeated emails. Scammers.

    Negative: They initiate recurring payment which you do not agree to.

    Read More...
    PDF Guru Company Response
    Date: Jan 26 2026
    Dear Valued Customer! Thank you so much for letting us know. We are sorry to hear that you didn't have the best experience. We want to emphasize that charges can only be incurred upon your agreement to the subscription conditions and subsequent confirmation. Rest assured, our support team will handle your request as quickly as possible. If you require further help or have more questions, don't hesitate to update your email or reach out to us again at social@pdfguru.com.
  • Name: Anonymous (Verified)
    Job Title: Owner
    Length of product use: Free Trial
    Used How Often?: Yearly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    A cunning deceptive scam

    Date: Jan 14 2026

    Summary: Beware of this deceitful, cunning scam, trickery at its finest, get a once off file converted for $1.99, months later you find out the crooks have been stealing money from you bank account monthly $50USD for absolutely nothing in return, then they have the hide to tell you you missed the fine print, and that you actually signed up for a monthly subscription to be stolen from your bank account at their will, and to top it of PayPal says it's fine, you're on your own buddy, nothing to see here, absolute brazen theft by these slimey crooks and PayPal to boot.

    Positive: Nothing to like about this thievery. They've developed a cunning plan to extract a lot of money from trial users without their knowledge. It's criminal.

    Negative: Their deception in order to steal money from unaware victims.

    Read More...
    PDF Guru Company Response
    Date: Jan 17 2026
    Dear Valued Customer! Thank you for leaving us a review. We understand this is an inconvenience and apologize for this matter. Please be kindly informed that the charges are applied with the user's consent, and the terms of the subscription are displayed on the sales screen before the purchase is finalized. This is to ensure transparency and inform our users about the subscription details before they commit to it. We want to clarify that we do not intend to mislead users or charge anyone without consent. Each case is reviewed individually by our support team, and we encourage you to reach out directly to social@pdfguru.com so we can properly review your account, billing history, and any possible resolution options available to you
  • Name: Carlos N.
    Job Title: Owner
    Length of product use: Less than 6 months
    Used How Often?: Yearly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Be careful scam

    Date: Jan 09 2026

    Summary: Terrible thieves.

    Positive: Nothing.

    Negative: Any company who enrolls you into a subscription without your consent is a scam specially if you are paying for the services …just because I go to a restaurant once this restaurant doesn’t enroll me into their minimum charge every month

    Read More...
    PDF Guru Company Response
    Date: Jan 10 2026
    Dear Carlos! Thanks for letting us know about your experience. We are sorry if there was any confusion, but our subscription details were provided upfront and transparently for the full monthly price. We aim to be as clear as possible, and we appreciate your understanding of our pricing structure. If you’re willing, we’d appreciate the opportunity to look into the situation and make things right — please feel free to reach out to us at social@pdfguru.com.
  • Name: Cristy G.
    Job Title: User
    Length of product use: Free Trial
    Used How Often?: Yearly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    DO NOT TAKE THE BAIT

    Date: Dec 30 2025

    Summary: I'd rather not!!! I have absolutely nothing good to say about this company. Wish I had read these reviews before donating to them.

    Positive: Service was great for the one page I converted but it wasn't worth $52. I would never trust this company again.

    Negative: I didn't mind paying for the trial period of $1.99 but they don't operate like other sites. They CONVENIENTLY add "fine print" hoping no one reads it. After being charged a non-refundable $49.99, I tried to cancel so they charged AGAIN for $.99 For every person scammed, they make $52 then send an email telling you "sorry"! They make a lot of money off of this scam.

    Read More...
    PDF Guru Company Response
    Date: Dec 31 2025
    Dear Cristy! Thank you for taking the time to share such detailed feedback. We’re truly sorry to hear about your experience and understand why this situation felt frustrating and disappointing. We want to emphasize that charges can only be incurred upon your agreement to the subscriptions and subsequent confirmation. The Terms and Conditions are clearly displayed on the sales screen before the purchase, and you can continue to use the product only by agreeing to them. Feedback like yours is taken seriously and is actively used to improve how transparently pricing and trial conditions are presented. Regarding the additional charge you mentioned, our support team is always available to review billing cases in detail and clarify or resolve any issues that may have occurred. We regret that your overall impression of our service was negative, even though the tool itself worked for your initial task. If you’re open to it, we would still encourage you to reach out to our customer support team at social@pdfguru.com so your case can be reviewed properly and addressed as fairly as possible.
  • Name: Anonymous (Verified)
    Job Title: Marketer
    Length of product use: Less than 6 months
    Used How Often?: Yearly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    I was scammed

    Date: Dec 27 2025

    Summary: I was scammed by this company as so many others. I had a one time need to translate a PDF form. Tried PDF Guru, and before showing me the result of the translation, I was asked to pay 1 Euro for a 7-day trial. Big letters about what I was opting in for, and only after the scam occurred to me did I go back and discovered how they have hidden the monthly subscription of 50 Euros per months in the footer text with nearly invisible font (grey and small, inside the typical terms and conditions that they know nobody reads!). Of course, nothing like a confirmation by email or anything else that would induce me to cancel within the 7 day window...

    I contacted customer service within minutes of my card getting charged, and of course there's no refund. So clearly, this business is based in tricking people like me to click and pay for a one time need, and secretly lure them into a crazy subscription that no sane private person would accept.

    Perhaps with mentioning: The translation I needed completely failed!

    Positive: Nothing!
    I used the service for a form translation, and I was asked to pay 1 Euro for a 7 day trial. Which I figured was ok, so I was dumb enough to do it. The result was piss poor, the "translated" version of my PDF was identical to the original form! No translation.

    Negative: THIS IS A SCAM! They make you sign up for a 7 day trial, and in invisible font in the footer, it is hidden that they will charge you 50 Euros per month per the end of the trial. Once you sing up, there is no confirmation per email or other receipt that makes it clear they are scamming you. Stay away from this company! There are other options that don't screw you over.

    Read More...
    PDF Guru Company Response
    Date: Dec 28 2025
    Dear Valued Customer! Thank you for sharing your detailed experience. We’re very sorry to hear about the frustration caused by the failed translation and the unexpected subscription charges. We understand how upsetting this situation must be, especially when you only needed a one-time service. Transparency, accurate service, and fair billing are extremely important to us, and we regret that your experience fell short of expectations. Please contact our support team at social@pdfguru.com so we can review your account and assist you further.
  • Name: R H.
    Job Title: User
    Length of product use: Free Trial
    Used How Often?: Yearly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    7 DAY TRIAL SCAM

    Date: Dec 10 2025

    Summary: I cancelled on the app the repeat payment but did not know that unless i physically go into paypal it won't be accepted, so they took 49.99 GBP from me and refused to refund. I hope they won't con others into these stupid scams

    Positive: Nothing.

    Negative: PDF Guru offered a 7 day trial which i took with the caveat that i would cancel if I would not use it any more. WITHOUT any notice they just rolled me into a year sub and took money through paypal without any notification.

    Read More...
    PDF Guru Company Response
    Date: Dec 11 2025
    Dear Valued Customer! Thank you for leaving us a review. We understand this is an inconvenience and apologize for this matter. Regarding the subscription charges, we want to clarify that our intention is never to deceive or mislead our users. The subscription fee is presented before the purchase is confirmed. Our Terms and Conditions, including the details of the subscription and refund policies, are explicitly depicted on the sales screen for users to review before finalizing any payment. Also, upon purchasing the Trial Period, we sent a billing notification detailing upcoming charges. If you haven’t seen it, please check your Spam folder and mark our email as "Not Spam" to ensure you receive future communications from us. If you’d like, please reach out to our support team at social@pdfguru.com with your account details, and we’ll review your situation to see if there’s any way we can assist further.
  • Name: Anonymous (Verified)
    Job Title: Business Management
    Length of product use: Free Trial
    Used How Often?: Yearly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    SCAM

    Date: Dec 05 2025

    Summary: They stole over 250 US from my account by signing me up to a subscription I never agreed to, even though I used PayPal they refused to refund.

    Positive: Nothing about this service and company is positive. They are a SCAM company hiding behind their DF conversion service.

    Negative: PDF Guru are Guru’s of taking monthly subscriptions from your account when you make a one off purchase. They are an unscrupulous company. There are many other services. DON’T USE this one.

    Read More...
    PDF Guru Company Response
    Date: Dec 08 2025
    Dear Valued Customer! Thank you for sharing your feedback. We sincerely regret any confusion regarding your subscription. Our platform aims to be transparent about all charges and subscriptions. The subscription terms and conditions, including the details of any charges, are visibly displayed on the sales screen before the purchase is finalized. We also ensure that explicit consent is obtained before any charges are applied. We understand unexpected charges can be frustrating, and we encourage you to reach out to our support team at social@pdfguru.com with your account and transaction details. Our team will review your case carefully and do its best to assist you. We appreciate your feedback and the opportunity to improve our service.
  • Name: Anonymous (Verified)
    Job Title: User
    Length of product use: Free Trial
    Used How Often?: Yearly
    Role: User
    Organization Size: 1 - 25
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Total scam

    Date: Dec 05 2025

    Summary: Be cautious with this service — I made a one-time payment of €0.99 for a single document conversion, and a week later they charged me €49 for a subscription I never agreed to. When I contacted their automated customer support, I was told they do not issue refunds. This is completely unacceptable and feels like a total scam.

    Positive: N/A

    Negative: An absolute scam.

    Read More...
    PDF Guru Company Response
    Date: Dec 06 2025
    Dear Valued Customer! Thank you for bringing the issue to our attention. We regret to hear of these incidents and the reported poor level of support you received. Regarding the subscription charges, we want to clarify that our intention is never to deceive or mislead our users. The subscription fee is presented before the purchase is confirmed. Our Terms and Conditions, including the details of the subscription and refund policies, are explicitly depicted on the sales screen for users to review before finalizing any payment. Please email us at social@pdfguru.com. Once received, we will diligently look into this matter to provide an accurate resolution. Hope to hear from you soon!
  • Name: Anonymous (Verified)
    Job Title: Producer
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Rip Off

    Date: Nov 22 2025

    Summary: Terrible - the subscription model is confusing and the charge per month? For the service? Outrageous.

    Positive: It did a simple change I needed, and that's about it.

    Negative: Used it for one document but did not see that after 99 cents, they start automatically charging 50 USD (74 CAD) a month. Wow. Great business model. AVOID AT ALL COSTS

    Read More...
    PDF Guru Company Response
    Date: Nov 25 2025
    Dear Valued Customer! Thank you for taking the time to share your feedback. We’re glad to hear that the tool was able to make the change you needed, but we’re truly sorry if there was any confusion about subscription terms. We want to emphasize that charges can only be incurred upon your agreement to the subscriptions and subsequent confirmation. The Terms and Conditions are clearly displayed on the sales screen before the purchase, and you can continue to use the product only by agreeing to them. We never want users to feel misled, and we take concerns about unclear billing very seriously. If you believe the charge was unexpected or if you need any help with cancellation or billing, please contact us directly at social@pdfguru.com. Our team will be happy to review your case and assist you. Thank you again for your feedback — it helps us continue improving transparency and the overall user experience.
  • Name: Anonymous (Verified)
    Job Title: CEO
    Length of product use: Free Trial
    Used How Often?: Yearly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    WATCH OUT THEY STEAL $49.99 FROM YOUR ACCOUNT!!

    Date: Oct 28 2025

    Summary: I want a say this is a company that steals your money very easy. I need to convert a pdf urgently, I found this and it was less than $1 to convert. So I purchased this but what you dont know is that you are buying a subscription that they charge a week or so later $49.99 and once you request the refund they say is non returnable. They make thousands of dollars every day by charging customers something they dont even know they have.

    Positive: They respond the emails, and they have a nice way to say NO! I dont have more pros for them.........

    Negative: They dont care about you! They care about making free money by NOT OFFERING anything without providing a refund

    Read More...
    PDF Guru Company Response
    Date: Oct 29 2025
    Dear Valued Customer! Thank you for the review. We’re sorry to hear about your experience and understand how frustrating unexpected charges can be. Our pricing and subscription terms are clearly displayed during checkout to help avoid any confusion, and we always strive to assist customers who reach out to us directly. Please contact our support team at social@pdfguru.com — they’ll be happy to review your case and see how they can make things right. We appreciate you taking the time to share your feedback, as it helps us improve transparency and user experience.
  • Name: Edwin B.
    Job Title: User
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Total scam.

    Date: Oct 22 2025

    Summary: The file size remained the same and yet they charged me 29 dollars.

    Positive: None.

    Negative: I sent a pdf to compress it and it just does not work at all.

    Read More...
    PDF Guru Company Response
    Date: Oct 23 2025
    Dear Edwin! Thank you for bringing the issue to our attention. We are genuinely sorry to learn that our service did not meet your expectations, and we apologize for any disappointment this may have caused. We encourage you to reach out to our support team at social@pdfguru.com with specific details about the conversion issues you've encountered, and they will work diligently to resolve them. We will be waiting for your letter as we’re always trying to fix issues for all our users.
  • Name: Anonymous (Verified)
    Job Title: Engineer
    Length of product use: Less than 6 months
    Used How Often?: Yearly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Website Confusing

    Date: Oct 13 2025

    Summary: They steal from me...Be careful with what they are publishing on their website...In addition of the charges I was not even able to use the electronic signature I was looking for

    Positive: Nothing...their website was confusing an deceiving and they charged me more than they should...Be careful

    Negative: Website offer a value for 7 days for $1.49 and after 9 days registered, found a charge for 72 CDN$ for monthly maintenance(?)...they charged my credit card by a deceiving website...Be careful

    Read More...
    PDF Guru Company Response
    Date: Oct 14 2025
    Dear Valued Customer! Thank you for sharing your feedback. We’re sorry to hear about your experience. Regarding the payment procedure, we want to assure you that all charges are made with the user's consent during the subscription process. We aim to be transparent about our pricing, and the Terms and Conditions are accessible before making any purchases. To resolve this promptly, please contact our support team at social@pdfguru.com with your account details. We will review the charges and assist you with any refunds or technical issues, including access to the features you expected. We take feedback like yours seriously and appreciate the opportunity to make things right.