• Name: Gabi I.
    Job Title: Guide
    Length of product use: Free Trial
    Used How Often?: Yearly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    They rob you quietly and hide behind their ToS

    Date: Apr 29 2026

    Summary: How the hell can you be okay with making money like some two-bit crook? Have you no shame whatsoever?

    You're gambling your entire reputation for a few lousy dollars?

    This isn't business, man — this is straight-up highway robbery. You're a con artist, plain and simple.

    Positive: PDF Guru stole $50 from me. No warning, no refund. Pure predatory billing. Avoid at all costs.

    You're gambling your entire reputation for a few lousy dollars!

    Negative: DO NOT subscribe to PDF Guru unless you enjoy being robbed quietly.
    They renewed my subscription for $50 without sending any prior notification - no email, no reminder, nothing. By the time I noticed the charge, it was too late to cancel. The service was not used during the entire billing period.
    When I contacted support and politely requested a refund as a goodwill gesture, they hid behind their terms of service and refused. Apparently, silently charging customers is perfectly fine in their book.
    This is not how legitimate businesses operate. This is predatory billing designed to catch you off guard. They count on you not noticing.
    I have initiated a chargeback through my payment provider. I am also reporting this practice to consumer protection authorities.
    Stay far away from PDF Guru. There are dozens of free and honest alternatives that don't need to trick you to make money.

    Read More...
    PDF Guru Company Response
    Date: Apr 30 2026
    Dear Gabi! Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how upsetting unexpected charges can be. Subscription renewals are outlined in the terms at the time of purchase and are linked to the account used during sign-up. However, we understand your concern about notification and how this situation feels from your perspective. We do not want any user to feel misled, and we take billing concerns seriously. Since you mentioned a charge and a previous support interaction, this issue should be reviewed properly at the account level. Please contact social@pdfguru.com with your account or transaction details so our team can investigate what happened and assist you further. We appreciate you taking the time to share your feedback.
  • Name: Anonymous (Verified)
    Job Title: Retired
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    PDF Guru is a scam!

    Date: Apr 23 2026

    Summary: Horrible. Spent a whole day trying to get my money back and to unsubscribe. Scam !

    Positive: Nothing. Scam.

    Negative: They sign you up for a lifetime subscription and take the first month fee without your knowledge.

    Read More...
    PDF Guru Company Response
    Date: Apr 25 2026
    Dear Valued Customer! Thank you for your feedback, and we’re sorry to hear about your experience. We understand your concern regarding unexpected subscription charges and difficulty managing cancellation. This is not the experience we aim to provide, and we take feedback about billing transparency very seriously. In many cases, subscriptions are created through a trial or checkout flow that includes recurring billing details, but we understand this can sometimes be overlooked or unclear, and we are actively working to improve clarity in these steps. If you haven’t already had your case resolved, please contact us at social@pdfguru.com with your account details so we can review what happened and assist you further.
  • Name: G K.
    Job Title: Manager
    Length of product use: Less than 6 months
    Used How Often?: Yearly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Scam

    Date: Apr 18 2026

    Summary: Scam, avoid, Be careful.

    Positive: Removed password from one pdf file. This is it, didn't want anything else. Be careful, it has secretly added subscription service

    Negative: Secretly charged £49.99 on top of official £2 foe the service.

    Read More...
    PDF Guru Company Response
    Date: Apr 20 2026
    Dear Valued Customer! Thank you for your feedback! We’re sorry to hear about your experience and understand your concern regarding unexpected subscription charges. That is not the experience we want for our users. Please contact us at social@pdfguru.com so we can review your account, check the transaction details, and assist you further with resolving this issue as quickly as possible.
  • Name: Anonymous (Verified)
    Job Title: Owner
    Length of product use: Free Trial
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Scam

    Date: Apr 18 2026

    Summary: I needed a W-9 form. It initially stated the form was free. Then when trying to print said it was $.80. A week later they charged me $46! Luckily my bank caught it

    Positive: Non! It's a rip off! Do not recommend at all. Don't sign up they will charged you without your knowledge

    Negative: Charged me for a subscription when I never saw it!

    Read More...
    PDF Guru Company Response
    Date: Apr 20 2026
    Dear Valued Customer! Thank you for your feedback! We’re sorry to hear about your experience and understand how concerning unexpected charges can be. That is not the experience we want for our users. Please contact us at social@pdfguru.com so we can review your account, investigate the charge, and assist you further with resolving this issue.
  • Name: Anonymous (Verified)
    Job Title: Owner
    Length of product use: Less than 6 months
    Used How Often?: Yearly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Money made off hidden automatic renewals

    Edited: Apr 04 2026

    Summary: I feel I was robbed. This is just an internet scam for the unwary. Beware, and please spread the word

    Positive: It did what other free pdf converters do. It is mediocre at best. It exists solely as a basic product to trick people into $50 per month automatic renewal charges

    Negative: They steal by hiding a $49.99 MONTHLY automatic review for their mediocre program that you can get for free elsewhere

    Read More...
    PDF Guru Company Response
    Date: Apr 06 2026
    Dear Valued Customer! Thank you for taking the time to write a review. We are sorry for the inconvenience caused! Regarding the subscription charges, we want to clarify that our intention is never to deceive or mislead our users. The subscription fee is presented before the purchase is confirmed. Our Terms and Conditions, including the details of the subscription and refund policies, are explicitly depicted on the sales screen for users to review before finalizing any payment. We take these matters seriously and would like the opportunity to review your situation and assist you further. Please contact our support team at social@pdfguru.com, and we’ll do our best to help resolve this for you.
  • Name: Anonymous (Verified)
    Job Title: Academic
    Length of product use: Less than 6 months
    Used How Often?: Monthly
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Scam subscription

    Date: Mar 22 2026

    Summary: Poor on all the fronts. Nothing good to say. Polite customer service that reiterates the fraudulent practice.

    Positive: Scam tactics to get subscriptions, which it then won't refund. It is not enough that it charged for the pdf it made, it automatically subscribed me.

    Negative: Refusal to refund. Fraudulent practices. Seems legitimate but ultimately a way of scamming people through prescription.

    Read More...
    PDF Guru Company Response
    Date: Mar 23 2026
    Dear Valued Customer! We are sorry to hear you think this way, but thank you for the feedback. Please be kindly informed that the charges are applied with the user's consent, and the terms of the subscription are displayed on the sales screen before the purchase is finalized. This is to ensure transparency and inform our users about the subscription details before they commit to it. We also understand your disappointment regarding the refund request. Refunds are handled in accordance with our policy, but we always aim to review each case carefully and fairly. If you believe your situation was not properly addressed, we encourage you to contact our support team at social@pdfguru.com so we can take another look.
  • Name: Anonymous (Verified)
    Job Title: User
    Length of product use: Less than 6 months
    Used How Often?: Yearly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    BUYER BEWARE

    Date: Feb 24 2026

    Summary: TERRIBLE WORST PLACE I HAVE EVER DEALT WITH. VERY DECEPTIVE. BUYER BEWARE. YOU WILL BE OUT OF POCKET WAY MORE THAN WHAT YOU THINK

    Positive: I purchased a one off limited 7 day access for 0.99 usd. I only required the product for the one time hence why i purchased the lowest possible. Mind you it advertised as FREE conversion but obviously that is just one of many loop holes this company has found. A week late i was charged a further 49.99 usd for nothing. The fine print is not clear. As if you look at reviews you will see many of us caught out by this deception. PDF Guru refused to refund so I have had to now escalate this with my bank in the hopes of getting my $73 aud back. They refused a refund but offered me 2 years FREE access? WTF? Do not use this company.

    Negative: Will not refund for services that you never purchased and didn't know would happen. Make random automated payments from your account. BUYER BEWARE

    Read More...
    PDF Guru Company Response
    Date: Feb 26 2026
    Dear Valued Customer! Thank you for the thorough feedback. We apologize for any inconvenience this might have caused. Regarding the subscription charges, we want to clarify that our intention is never to deceive or mislead our users. The subscription fee is presented before the purchase is confirmed. Our Terms and Conditions, including the details of the subscription and refund policies, are explicitly depicted on the sales screen for users to review before finalizing any payment. Our support team is always available to review individual cases and help resolve billing issues, including cancellations and possible refunds where applicable. If your request wasn’t resolved to your satisfaction, we genuinely encourage you to reach out again at social@pdfguru.com so it can be reviewed more closely.
  • Name: Radoslav D.
    Job Title: HR
    Length of product use: Free Trial
    Used How Often?: Daily
    Role: User
    Organization Size: 5,000 - 9,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Scam and fraud action force charged my card with 49.99.

    Date: Feb 16 2026

    Summary: Please be careful! I have been charged for £49.99 for service which I don't need. Fraud action force charge your card!

    Positive: N/a.

    Negative: Scam domain.

    Read More...
    PDF Guru Company Response
    Date: Feb 17 2026
    Dear Radoslav! We are sorry to hear you think this way, but thank you for the feedback. Our sales screen contains all information about trial period terms and a list of payments. In addition, any charges can be applied only after confirmation from the customer's side. Please email us at social@pdfguru.com. Once received, we will diligently look into this matter to provide an accurate resolution. Hope to hear from you soon!
  • Name: Satish P.
    Job Title: Analyst
    Length of product use: Free Trial
    Used How Often?: Yearly
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Fraudster company

    Date: Feb 05 2026

    Summary: In my personal experience, the app was useless for my needs, and the billing practices left me feeling deceived. I recommend staying well away from this company and its app.

    Positive: There is nothing to report positive about such a fraudsters. The pros is they are good at many people fool.

    Negative: I had an extremely negative experience with this company and strongly advise others to avoid them. I signed up for a service and paid a small initial fee, but the service did not deliver what was promised or what I reasonably expected.

    On top of that, I was charged €49.99 for an annual subscription that I never knowingly agreed to. This charge came as a complete surprise and felt deeply misleading and unfair.

    Read More...
    PDF Guru Company Response
    Date: Feb 07 2026
    Dear Satish! Thank you for your patience at this time. We’re very sorry to hear about your experience and understand your frustration regarding unexpected charges. It is never our intention to mislead users, and subscription terms are presented during checkout. We encourage users to reach out to our support team at social@pdfguru.com if there is any confusion or if a charge appears to be incorrect, so each case can be carefully reviewed and resolved. We take feedback like yours seriously, as it helps us improve transparency, communication, and the overall user experience.
  • Name: Anonymous (Verified)
    Job Title: Senior Role
    Length of product use: Less than 6 months
    Used How Often?: Yearly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Avoid

    Edited: Feb 03 2026

    Summary: Avoid at all costs.

    Positive: Nothing.

    Negative: I spent 0.99 as a one off payment for a PDF to word document which wasn’t useable. A week later they ‘stole’ £49.99 from my account and have refused to return it to me. I now have the unfortunate task of looking at taking legal action. Please don’t use this company.

    Read More...
    PDF Guru Company Response
    Date: Feb 04 2026
    Dear Valued Customer! We’re very sorry to hear about your experience and understand how upsetting this situation must have been. Please know that our intention is never to charge users without consent. Subscription terms are presented before purchase, and refunds are handled according to our policies. If you believe an error has occurred, we encourage you to contact our support team directly at social@pdfguru.com so that your case can be reviewed and resolved. We take all feedback seriously and are constantly working to improve transparency and customer support.
  • Name: Anonymous (Verified)
    Job Title: IT
    Length of product use: Free Trial
    Used How Often?: Yearly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Complete scam, do not trust them

    Date: Jan 25 2026

    Summary: Complete scam. You sign up for a trial and then they scam you and keep charging you. Do not trust or use.

    Positive: Nothing – they charge you for things that you didn't agree to, and obfuscate that they are doing this and try to hide behind this. No answers to repeated emails. Scammers.

    Negative: They initiate recurring payment which you do not agree to.

    Read More...
    PDF Guru Company Response
    Date: Jan 26 2026
    Dear Valued Customer! Thank you so much for letting us know. We are sorry to hear that you didn't have the best experience. We want to emphasize that charges can only be incurred upon your agreement to the subscription conditions and subsequent confirmation. Rest assured, our support team will handle your request as quickly as possible. If you require further help or have more questions, don't hesitate to update your email or reach out to us again at social@pdfguru.com.
  • Name: Anonymous (Verified)
    Job Title: Owner
    Length of product use: Free Trial
    Used How Often?: Yearly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    A cunning deceptive scam

    Date: Jan 14 2026

    Summary: Beware of this deceitful, cunning scam, trickery at its finest, get a once off file converted for $1.99, months later you find out the crooks have been stealing money from you bank account monthly $50USD for absolutely nothing in return, then they have the hide to tell you you missed the fine print, and that you actually signed up for a monthly subscription to be stolen from your bank account at their will, and to top it of PayPal says it's fine, you're on your own buddy, nothing to see here, absolute brazen theft by these slimey crooks and PayPal to boot.

    Positive: Nothing to like about this thievery. They've developed a cunning plan to extract a lot of money from trial users without their knowledge. It's criminal.

    Negative: Their deception in order to steal money from unaware victims.

    Read More...
    PDF Guru Company Response
    Date: Jan 17 2026
    Dear Valued Customer! Thank you for leaving us a review. We understand this is an inconvenience and apologize for this matter. Please be kindly informed that the charges are applied with the user's consent, and the terms of the subscription are displayed on the sales screen before the purchase is finalized. This is to ensure transparency and inform our users about the subscription details before they commit to it. We want to clarify that we do not intend to mislead users or charge anyone without consent. Each case is reviewed individually by our support team, and we encourage you to reach out directly to social@pdfguru.com so we can properly review your account, billing history, and any possible resolution options available to you
  • Name: Carlos N.
    Job Title: Owner
    Length of product use: Less than 6 months
    Used How Often?: Yearly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Be careful scam

    Date: Jan 09 2026

    Summary: Terrible thieves.

    Positive: Nothing.

    Negative: Any company who enrolls you into a subscription without your consent is a scam specially if you are paying for the services …just because I go to a restaurant once this restaurant doesn’t enroll me into their minimum charge every month

    Read More...
    PDF Guru Company Response
    Date: Jan 10 2026
    Dear Carlos! Thanks for letting us know about your experience. We are sorry if there was any confusion, but our subscription details were provided upfront and transparently for the full monthly price. We aim to be as clear as possible, and we appreciate your understanding of our pricing structure. If you’re willing, we’d appreciate the opportunity to look into the situation and make things right — please feel free to reach out to us at social@pdfguru.com.
  • Name: Cristy G.
    Job Title: User
    Length of product use: Free Trial
    Used How Often?: Yearly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    DO NOT TAKE THE BAIT

    Date: Dec 30 2025

    Summary: I'd rather not!!! I have absolutely nothing good to say about this company. Wish I had read these reviews before donating to them.

    Positive: Service was great for the one page I converted but it wasn't worth $52. I would never trust this company again.

    Negative: I didn't mind paying for the trial period of $1.99 but they don't operate like other sites. They CONVENIENTLY add "fine print" hoping no one reads it. After being charged a non-refundable $49.99, I tried to cancel so they charged AGAIN for $.99 For every person scammed, they make $52 then send an email telling you "sorry"! They make a lot of money off of this scam.

    Read More...
    PDF Guru Company Response
    Date: Dec 31 2025
    Dear Cristy! Thank you for taking the time to share such detailed feedback. We’re truly sorry to hear about your experience and understand why this situation felt frustrating and disappointing. We want to emphasize that charges can only be incurred upon your agreement to the subscriptions and subsequent confirmation. The Terms and Conditions are clearly displayed on the sales screen before the purchase, and you can continue to use the product only by agreeing to them. Feedback like yours is taken seriously and is actively used to improve how transparently pricing and trial conditions are presented. Regarding the additional charge you mentioned, our support team is always available to review billing cases in detail and clarify or resolve any issues that may have occurred. We regret that your overall impression of our service was negative, even though the tool itself worked for your initial task. If you’re open to it, we would still encourage you to reach out to our customer support team at social@pdfguru.com so your case can be reviewed properly and addressed as fairly as possible.
  • Name: Anonymous (Verified)
    Job Title: Marketer
    Length of product use: Less than 6 months
    Used How Often?: Yearly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    I was scammed

    Date: Dec 27 2025

    Summary: I was scammed by this company as so many others. I had a one time need to translate a PDF form. Tried PDF Guru, and before showing me the result of the translation, I was asked to pay 1 Euro for a 7-day trial. Big letters about what I was opting in for, and only after the scam occurred to me did I go back and discovered how they have hidden the monthly subscription of 50 Euros per months in the footer text with nearly invisible font (grey and small, inside the typical terms and conditions that they know nobody reads!). Of course, nothing like a confirmation by email or anything else that would induce me to cancel within the 7 day window...

    I contacted customer service within minutes of my card getting charged, and of course there's no refund. So clearly, this business is based in tricking people like me to click and pay for a one time need, and secretly lure them into a crazy subscription that no sane private person would accept.

    Perhaps with mentioning: The translation I needed completely failed!

    Positive: Nothing!
    I used the service for a form translation, and I was asked to pay 1 Euro for a 7 day trial. Which I figured was ok, so I was dumb enough to do it. The result was piss poor, the "translated" version of my PDF was identical to the original form! No translation.

    Negative: THIS IS A SCAM! They make you sign up for a 7 day trial, and in invisible font in the footer, it is hidden that they will charge you 50 Euros per month per the end of the trial. Once you sing up, there is no confirmation per email or other receipt that makes it clear they are scamming you. Stay away from this company! There are other options that don't screw you over.

    Read More...
    PDF Guru Company Response
    Date: Dec 28 2025
    Dear Valued Customer! Thank you for sharing your detailed experience. We’re very sorry to hear about the frustration caused by the failed translation and the unexpected subscription charges. We understand how upsetting this situation must be, especially when you only needed a one-time service. Transparency, accurate service, and fair billing are extremely important to us, and we regret that your experience fell short of expectations. Please contact our support team at social@pdfguru.com so we can review your account and assist you further.