PDF Guru Reviews

Summary: I cancelled on the app the repeat payment but did not know that unless i physically go into paypal it won't be accepted, so they took 49.99 GBP from me and refused to refund. I hope they won't con others into these stupid scams

Positive: Nothing.

Negative: PDF Guru offered a 7 day trial which i took with the caveat that i would cancel if I would not use it any more. WITHOUT any notice they just rolled me into a year sub and took money through paypal without any notification.

Summary: They stole over 250 US from my account by signing me up to a subscription I never agreed to, even though I used PayPal they refused to refund.

Positive: Nothing about this service and company is positive. They are a SCAM company hiding behind their DF conversion service.

Negative: PDF Guru are Guru’s of taking monthly subscriptions from your account when you make a one off purchase. They are an unscrupulous company. There are many other services. DON’T USE this one.

Summary: Be cautious with this service — I made a one-time payment of €0.99 for a single document conversion, and a week later they charged me €49 for a subscription I never agreed to. When I contacted their automated customer support, I was told they do not issue refunds. This is completely unacceptable and feels like a total scam.

Positive: N/A

Negative: An absolute scam.

Summary: Terrible - the subscription model is confusing and the charge per month? For the service? Outrageous.

Positive: It did a simple change I needed, and that's about it.

Negative: Used it for one document but did not see that after 99 cents, they start automatically charging 50 USD (74 CAD) a month. Wow. Great business model. AVOID AT ALL COSTS

Summary: I want a say this is a company that steals your money very easy. I need to convert a pdf urgently, I found this and it was less than $1 to convert. So I purchased this but what you dont know is that you are buying a subscription that they charge a week or so later $49.99 and once you request the refund they say is non returnable. They make thousands of dollars every day by charging customers something they dont even know they have.

Positive: They respond the emails, and they have a nice way to say NO! I dont have more pros for them.........

Negative: They dont care about you! They care about making free money by NOT OFFERING anything without providing a refund

Summary: The file size remained the same and yet they charged me 29 dollars.

Positive: None.

Negative: I sent a pdf to compress it and it just does not work at all.

Summary: They steal from me...Be careful with what they are publishing on their website...In addition of the charges I was not even able to use the electronic signature I was looking for

Positive: Nothing...their website was confusing an deceiving and they charged me more than they should...Be careful

Negative: Website offer a value for 7 days for $1.49 and after 9 days registered, found a charge for 72 CDN$ for monthly maintenance(?)...they charged my credit card by a deceiving website...Be careful

Summary: Never recommend.

Positive: N/A.

Negative: I have cancelled my subscription with them already but didn’t understand why they have charged me $75. Moreover these guys don’t reply to the emails as well.

Summary: I’m sharing this experience not just as a personal lesson but also to warn my 2.7 million Instagram followers and the public to be cautious when dealing with companies like PDF Guru.

Positive: N/A

Negative: How PDF Guru Scammed Me
While browsing PDF Guru’s website, I came across an offer that stated their service could be used for a one-time payment of $0.99. I decided to try it out. However, a week later—without any prior notice, email, or my authorization—they charged $49.99 to the same card I used for the $0.99 payment.

I immediately contacted their support team, and they claimed to have processed a $49.99 refund, instructing me to wait 14 business days (23 calendar days) for the amount to reflect in my account. I found this unreasonable, considering they withdrew the money in an instant, but refunding it supposedly takes weeks.

After the 14 business days passed, the refund still hadn’t appeared. Despite their repeated claims that the money had already been sent, my bank confirmed that no such transaction was received.

Summary: WHAT BOTHERS ME THE MOST >> This is a deliberate business practice. Sending a reminder email costs nothing. They choose not to because surprise charges are profitable. I'm not disputing that I signed up for a trial. I'm disputing the lack of basic customer courtesy that every legitimate subscription service provides. Netflix reminds you. Adobe reminds you. Even my local gym sends a text.

If you do sign up, set a calendar reminder yourself—because they won't, and you'll be out $49

Positive: No pros if they rob you.

Negative: I signed up for DPF Guru's free trial. What I didn't expect: being charged $49 without any notification that my trial was ending or that a charge was coming. No email warning. No "your trial ends in 3 days" reminder. Just a surprise charge.

When I contacted customer service within 24 hours, they refused a refund, citing their "non-refundable" policy.

Summary: Do not click on their site. Do not trust their trial. Avoid PDF Guru at all costs.

Positive: Nothing I liked about it.please find further description on the cons part. Avoid them at all cost!!!!

Negative: I signed up for what was advertised as a simple trial for under €1. What they don’t tell you clearly is that unless you cancel—buried deep in their terms—you’ll be charged €49.99 monthly. That’s exactly what happened to me. I never agreed to a subscription, and despite sending multiple complaints, they ignored every single one. No refund, no resolution—just silence.
This company operates like a subscription trap, preying on unsuspecting users. Their customer service is nonexistent, and they seem perfectly content profiting off deception. I consider this behavior fraudulent and unethical.

Summary: Now I found that they charged my bank account, $49.99. Until now, they have never acknowledged my email. I sent it to :support@pdfguru.com ; info@pdfguru.com; help@pdfguru.com; and social@pdfguru.com but none of these ever replied. I don't think any of these emails are working. I will give them 24 hours to reply to me otherwise, I will report PDF Guru to INTERPOL's Cybercrime Unit since this is a crossborder scam / fraud operation and to Cyprus Police's Office for Combating Cybercrime (OCC) since they are registered in Cyprus.

Positive: N/A.

Negative: I am upset that I got charge $49.99 for a monthly fee. I tried it out for a $.99 "one-time" use and immediately cancelled via email, within 48 hours....no acknowledgement. I sent another follow up email after another 2 days....still no acknowledgement.

Summary: It is sheeting an a fraud avoid using it.

Positive: It does the job, but sheeting.

Negative: It asks you to pay money for every action. Then after a week they withdraw non-refundable 45 USD without prior notice. There is a little note about that you hardly see. After paying the 45 USD, if you decide to use the application, it asks you again to pay for every action. It is a fraud 100% avoid using it.

Summary: 1 star ⭐️ is too much being cannot give zero stars as they deserved

Positive: NONE.
There is no Pros only scamming peoples starting from 99 cents turn into $49.99/month.

Negative: I signed up for what I thought was a 99¢ subscription and never even used the product. Without my knowledge, I was being charged $49.99 per month for 18 months.

When I finally noticed and called to cancel, they immediately offered me a 6-month refund—which tells me they know exactly what they’re doing. Even more insulting, during that same call they offered me a 2-year subscription for just 99¢ (smile), showing the whole “premium” price is a complete gimmick.

To make matters worse, I discovered that the same exact product—with the same features—is available from another company for $49.99 per year, not per month.

This company’s business model feels deceptive and predatory. Please be aware and check your statements carefully.

Summary: It isn’t purchasing a one time 5 days purchase (€1.99) like it seems, it’s a subscription and after the first week you are charged €50 Euro, this company is the worst, hidden terms and conditions and they are proud of that fact, pathetic! Avoid at any cost!!!!
This was what they answered:
Hello Nikolaos,
Thank you so much for getting in touch!

I’m here to provide you with the necessary details regarding your purchase to help clear up the matter.

According to our records, you signed up for our service on Jul 25, which began with a 7-day trial period. As per our policy, once the trial ends, it automatically renews into a paid monthly plan unless it has been canceled at least 24 hours before the end of the current period. Please accept my apologies if this information didn’t stand out during the sign-up process. I completely understand how it’s possible to miss certain details, especially when things are busy.

Furthermore, to avoid any future charges, please be sure to cancel your subscription at least 24 hours before the end of the current subscription period. Since the subscription wasn’t canceled in time, the renewal fee was automatically charged to your account. You can always review the full details in our Subscription Terms for more clarity.

Getting back to your inquiry, I understand this may be disappointing, but according to our Refund Policy, payments made through our website are non-refundable. Therefore, I’m unable to process a refund, as this is consistent with the policies outlined in our Money-Back policy, which can be found on our website.

However, please rest assured that your subscription has been canceled, so no further payments will be made.

If you have any other questions or need further assistance, please don’t hesitate to reach out. Our team is here to support you.

Wishing you a wonderful day!
When i tried to refund my money they said that's the terms of our policy. I don't even get a refund via PayPal cause they are well protected!!!

Positive: I just tried to convert a simple pdf to a word format page.Just for training. I paid 2€ for 7 days ( that is Ok) but after that they changed me 49.99€!!!for a subscription month!!!

Negative: You pay 2€ for a one time 5 days purchase but it is hidden one month 50€ purchase description! Be aware of this scams and thieves!!!