What Integrates with Oracle Cloud CX?
Find out what Oracle Cloud CX integrations exist in 2024. Learn what software and services currently integrate with Oracle Cloud CX, and sort them by reviews, cost, features, and more. Below is a list of products that Oracle Cloud CX currently integrates with:
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DbVisualizer is one of the world’s most popular database clients. Developers, analysts, and DBAs use it to advance their SQL experience with modern tools to visualize and manage their databases, schemas, objects, and table data and to auto-generate, write and optimize queries. It has extended support for 30+ of the major databases and has basic-level support for all databases that can be accessed with a JDBC driver. DbVisualizer runs on all major OSes. Free and Pro versions are available.
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Multi-platform database tool that is free for database administrators, analysts, developers, and anyone who needs to work with databases. All popular databases supported: MySQL, PostgreSQL SQLite, Oracle and SQLite. The format configuration editor was also added. Extra configuration for filter dialog (performance). For small fetch sizes, sort by column as fixed. Support for case-insensitive filters was added. Plaintext view now supports top/bottom dividers. Data editor was updated to fix conflicts between column names and alias names. Multiple rows were fixed by the Duplicate Row(s) command. The context menu was restored to the Edit sub-menu. Columns were auto-sized. Dictionary viewer was updated (for read-only connections). Configurable support for current/selected row highlighting was added
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Manage your planning and scheduling process with a tool that allows you to plan the production process in a way that lets you avoid wastes and lets you have the correct raw materials at the right moment in the right place. Gets immediate results such as increasing service level, reducing time losses, increasing productivity, avoiding missing materials and getting full control of your supply chain. Get this positive results with CyberPlan, the Advanced Planning and Scheduling Software (APS) used by the leading manufacturing companies to plan their productions on a daily basis. The APS software is used by manufacturing companies to plan and schedule their production process. In particular, companies that want to be competitive and to have full control of their supply chain use such tool to get ahead of competitors. Companies operating in MTS (Make To Stock), ATO (Assembly To Order), MTO (Make To Order) and ETO (Engineer To Order) production enviroments are taking major benefits from this software. Manufacturing companies that engineer and produce extremely complex products, accordingly to the customer requests are using this tool with big benefits, same as those companies making CPG.
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Oracle Marketing
Oracle
1 RatingIncrease brand loyalty and business growth. Oracle CX Marketing, part of Oracle Cloud CX, is a comprehensive portfolio of digital marketing tools that helps B2B and B2C marketers use real-time intelligence as well as customer signals to deliver personalized experiences. Connect customer behavior, transactions, and demographics across sales, marketing, service, and back-office applications to create the best possible experience for each person. You can collect data from more sources, apply intelligence at scale, use insights to deliver personalized experiences in those moments that matter. Marketers can use their creativity and intuition to create amazing B2B campaigns and unforgettable customer experiences. Target high-value customers and individuals, optimize lead generation, increase customer retention and growth, and ensure consistent, personal messaging across all channels. -
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Founded in 2008 by a trio of customer support experts, TeamSupport has built its ticketing and live chat platform on the belief that customers are the lifeblood of every business. Over the last two decades, we’ve grown alongside our customers, delivering new and innovative solutions that help them streamline their operations, work more efficiently, and most importantly, raise and maintain high levels of customer satisfaction. We’re constantly adding new AI and automation tools to help support agents spend less time managing repetitive tasks and more time building strong customer relationships that will allow their businesses to thrive well into the future.
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Paradiso LMS
Paradiso Solutions Corporation
$6 per user per month 2 RatingsParadiso LMS, a top-rated eLearning platform, is trusted by training companies and educational institutions around the world. A complete learning management system. Paradiso LMS allows organizations to manage their eLearning efficiently via mobile, social, or video technologies. Our LMS features include gamification to motivate and engage learners, social learning for collaborative learning, blended learning, advanced reporting, advanced reporting, and e-commerce. The platform integrates seamlessly with more than 100 of the most popular business tools. We offer the following solutions: - User-friendly LMS - Custom course creations - Course catalog Virtual classroom platform - Mobile learning eLearning commerce - Customer training Training for partners - Customized eLearning Solutions - Game-based learning - Blended learning solutions -
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NICE CXone
NICE
2 RatingsNICE CXone is a SaaS-based contact centre software that empowers organizations by improving the quality of leads, and reducing client interaction costs. NICE CXone is robust and scaleable. It is built on multi-channel ACD and speech enabled IVR. This allows contact centers to process inbound support requests. Agents can connect seamlessly with customers via multiple channels, including email, voicemail, voicemail, social networks, chat, and voicemail. NICE CXone's key features include predictive dialers, CRM integrations, customer feedback, quality management, workforce optimization and disaster recovery, network connectivity, reporting and analytics, and predictive dialers. -
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appyReward
appyReward
2 RatingsappyReward is the best rewards-based mobile app. It can be integrated into your favorite marketing, survey or video platforms (Oracle Eloqua SurveyMonkey, SurveyMonkey Typeform, Mailchimp ActiveCampaign Zoom, SurveyMonkey), Zoom, SurveyMonkey, SurveyMonkey, SurveyMonkey, SurveyMonkey, Typeform and Mailchimp. The app allows you to deliver the most successful campaign at a much lower cost. You can instantly reward your audience by choosing the right gift, setting the best campaign budget, and tracking all results in real-time. AppyReward is an online survey tool that offers rewards You can encourage your respondents to complete your survey (SurveyMonkey Typeform Google Forms) by giving them the right gifts. These respondents' answers are likely to be relevant so you might want to offer them additional encouragement in return for completing the questionnaire. - Reward survey respondents either directly or via sweepstakes entries - You can purchase e-gift certificates or upload your corporate gift. Automate, monitor and control the distribution of your incentive programs - Launch campaigns in the US -
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ATSTimeWork OnDemand
Apex Time Solutions
$2.00-$5.00 per monthATSTimeWorkOnDemand is built for the cloud. ATS Cloud Human Capital Management is a complete solution connecting every human resource process from hire to retire. The application provides a consistent experience across devices, enables one source of truth for HR data to improve decision-making, and empowers you with market-leading innovation to address your needs today and into the future. This is what we call work made human. -
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Aptivio
Aptivio
$50 per monthAptivio’s Buyer Intent AI platform is the future of sales. We leverage artificial intelligence to enhance inefficient and generic sales pipeline development processes through opportunity discovery, hyper-personalization, unified sales and marketing, and real-time actionable insights at every stage of the buyer lifecycle that drive revenue outcomes. -
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Immuta
Immuta
Immuta's Data Access Platform is built to give data teams secure yet streamlined access to data. Every organization is grappling with complex data policies as rules and regulations around that data are ever-changing and increasing in number. Immuta empowers data teams by automating the discovery and classification of new and existing data to speed time to value; orchestrating the enforcement of data policies through Policy-as-code (PaC), data masking, and Privacy Enhancing Technologies (PETs) so that any technical or business owner can manage and keep it secure; and monitoring/auditing user and policy activity/history and how data is accessed through automation to ensure provable compliance. Immuta integrates with all of the leading cloud data platforms, including Snowflake, Databricks, Starburst, Trino, Amazon Redshift, Google BigQuery, and Azure Synapse. Our platform is able to transparently secure data access without impacting performance. With Immuta, data teams are able to speed up data access by 100x, decrease the number of policies required by 75x, and achieve provable compliance goals. -
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Oracle Cloud Infrastructure Object Storage
Oracle
$0.0255 per monthOracle Cloud Infrastructure (OCI Object Storage) allows customers to securely store any type data in its native format. OCI Object Storage has built-in redundancy and is ideal for modern applications that require scale. It can also be used to consolidate multiple sources of data for analytics, backup or archive purposes. OCI Object Storage is a storage solution for enterprises that stores data and backups. It runs on redundant hardware to ensure durability. Data integrity is monitored and any corrupt data is automatically repaired by recreating a copy. OCI Archive Storage is a longer-term storage solution for compliance and audit mandates, log data, and other data. It uses the same APIs that Object Storage but costs one-tenth as much. Data is automatically encrypted at rest and automatically checked for integrity. -
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Azure NetApp Files
NetApp
$0.14746Microsoft Azure native, high-performance file storage service for core business applications. Azure NetApp Files (ANF) makes it super-easy for enterprise LOB and storage professionals to migrate and run complex, performance-intensive and latency-sensitive applications with no code-change. ANF is used widely as the underlying shared storage service in these scenarios. Azure supports multiple protocols, allowing for seamless "lift and shift" of both Linux and Windows applications. Multiple performance tiers can be aligned with workload performance requirements. Deep integration into Azure allows for seamless and secure Azure experiences with minimal learning or management overhead. Leading certifications such as SAP HANA, GDPR and HIPAA allow migration of the most challenging workloads to Azure. -
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Oracle Subscription Management
Oracle
$240 per user per monthYou can manage new subscriptions, renewals, or upgrades by connecting your CRM to the back-office. This will give you a complete view into customers' buying habits and provide a complete overview of their purchasing behavior. Oracle Subscription Management, based on machine learning (ML), is the only cloud-based subscription management software that simplifies the management and billing of products and services. You can transform your business by using subscription services. Take advantage of an agile solution that supports complex products, services, quoting, deal management, customer self-service capabilities, and eliminates complicated administration and manual processes. Complex processes can be simplified across multiple systems and touchpoints. Support thousands of engagement points in pricing, delivery, billing, and other areas. Give your sales and service teams all the tools they need to modify, manage, renew, and renew deployment options. -
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NetApp Cloud Insights
NetApp
$6 per monthYou can control the performance and utilization for your cloud workloads. NetApp Cloud provides complete visibility into your infrastructure, applications, and more. Cloud Insights allows you to monitor, troubleshoot, and optimize all of your resources and applications across the entire technology stack, on-prem and in the cloud. With automated responses to threats and early detection, ransomware can be prevented from your most valuable business asset, data. Alert your organization to potential misuse and theft of intellectual property by malicious individuals, both internal or external. Auditing access to and patterns of usage to critical corporate data, whether on-premises or in cloud, can help ensure compliance. Full-stack visibility across infrastructure and applications, from the public cloud to your datacenter, all in one location. You don't have to search for new monitoring tools each time a platform is added to your organization. -
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Redgate SQL Toolbelt
Redgate
$3665These tools are industry-standard for SQL Server development and deployment. Redgate's SQL Toolbelt includes 13 industry-standard products that are designed for SQL Server development, monitoring, and backup. They make you more productive, your team more agile, and your data safer. The SQL Toolbelt is trusted by thousands of SQL Server professionals every day. It's reliable, simple to use, and can be integrated with other tools they use for application development. View a complete history of changes, including who, when, and why. SQL Compare Pro allows you to see the changes made by colleagues. SQL Source Control allows you to share changes with your team. View a complete history of changes, including who made what, when and why. Using any of the SQL Toolbelt's deployment tools, you can see the impact of your deployment on SQL Server performance. SQL Monitor shows releases with SQL Compare and SQL Change Automation next to key performance metrics. -
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Oracle API Management
Oracle
Complete API Lifecycle Management solution to support agile API development and make it easy for you to monitor KPIs. True hybrid API development that works on both cloud and on-premises. Modern and adaptable using the most current security protocols. You can innovate quickly to improve efficiency and increase your bottom line. Make sure you have the most current security policies in place. For full portability, use the same integration tool whether you are using it for cloud or on-premises deployments. Use purpose-built cloud tooling to manage your cloud service, such as backup, restore, scaling-out/in or scaling up/down. Access to the SOA server via a web-based admin console and virtual machines via SSH. -
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Progress DataDirect
Progress Software
Progress DataDirect is passionate about empowering applications with enterprise data. We offer cloud and on-premises connectivity solutions for relational, NoSQL and Big Data data sources. We design solutions for thousands of companies and top vendors in analytics, data management, and BI. Our high-value connectors are designed to reduce development costs for a variety data sources. For greater security and peace of mind, you can get 24/7 support from experts around the world. For faster SQL access, connect with easy-to-use and time-saving drivers. Our mission is to keep up with the changing trends in data connectivity. If we don't have the connector you need, we will help you design it. Integrate connectivity into an application or service. -
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Skovik
Skovik
FreeSkovik's global solution for expense management automates cumbersome expense processes in mid-sized companies and large enterprises. This ensures compliance and frees up time for employees and finance teams. Employees can now enjoy more time. Employees can complete their reports on average in just three minutes. This allows them to focus more time on important tasks. You can submit expenses from anywhere. Our AI-powered technology can extract all the essential data from receipts that you send via email or a photo. Skovik calculates reimbursable travel expenses, regardless of whether the journey is a single destination or a multi-destination trip. It also maintains up-to date rules and regulations. Calculate mileage costs by entering the starting point and destination, whether it is for multi-leg trips or one-way journeys. Rules and regulations are always up to date. Our open API allows you to retrieve corporate card transactions and bills from any bank. Skovik can help you keep track of your spending by matching card transactions to receipts. -
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Wolken Service Desk
Wolken Software
Wolken Software offers a suite AI-enabled SaaS 2.0 cloud native applications for Customer Service and Enterprise Solutions, including Wolken ServiceDesk and Wolken HR Case Management. Wolken offers a variety of plug-and-play features for enterprises, including Omnichannel Support, Real Time Reporting, a built-in Business Intelligence tool, Integrations with 3rd Party Apps, Auto Categorization, and Auto Routing incoming queries. Wolken offers easy configuration, low-code customizations and a fast Time-to Market. It also comes at a fractional cost due to simplified costing, reducing your total costs of operations by as much as 50%. We have successfully replaced well-known names at Fortune 500 and Fortune 1000 Companies. -
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CrowdTwist
Oracle
With loyalty and reward programs that are specifically tailored to your customers, you can connect your most valuable customers. Oracle CrowdTwist Engagement and Loyalty increases profitability, deepens customer relations, and improves customer loyalty. To build a 360-degree customer profile, capture data from every interaction with your brand. This can be used to personalize interactions. Build customer loyalty by creating consistent loyalty experiences no matter which touchpoints--physical or digital--customers chose to interact with your brand. You can use customer data from all channels and touchpoints to build stronger relationships with your customers. Gamification can be used to interact with customers beyond the transaction point. Learn why customers engage and what motivates them to buy. -
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Oracle Big Data Preparation
Oracle
Oracle Big Data Preparation Cloud Service (PaaS), is a cloud-based managed Platform as a Service (PaaS). It allows you to quickly ingest, repair and enrich large data sets in an interactive environment. For down-stream analysis, you can integrate your data to other Oracle Cloud Services such as Oracle Business Intelligence Cloud Service. Oracle Big Data Preparation Cloud Service has important features such as visualizations and profile metrics. Visual access to profile results and summary for each column are available when a data set has been ingested. You also have visual access the duplicate entity analysis results on the entire data set. You can visualize governance tasks on the service homepage with easily understandable runtime metrics, data quality reports and alerts. Track your transforms to ensure that files are being processed correctly. The entire data pipeline is visible, from ingestion through enrichment and publishing. -
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Oracle Digital Assistant
Oracle
Engage customers using an AI-powered digital assistant. It captures users in a personal way and provides actionable insights for your sales, service, or marketing teams. Oracle Digital Assistant is much more than a chatbot. It provides answers across all customer touchpoints. Conversational CX enhances customer relationships by personalizing interactions at scale. Oracle Digital Assistant is built on Oracle's next generation cloud infrastructure. It uses AI and natural language understanding (NLU), to simplify customer acquisition and retention. It uses context and profile to automate tasks such as personalized recommendations and informational queries. Customers and sales personnel have seamless access to information via text and voice. Oracle Cloud CX users can easily leverage Oracle Digital Assistant across multiple applications. Sales teams can automate creating configured quotes using voice commands. -
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Oracle Partner Relationship Management offers a branded portal for channel managers and partners where they can collaborate, share leads, manage them, create quotes, and register deals. This integrated solution provides a seamless partner experience that helps businesses increase their revenue streams through their partner sales channels. Create custom portals that enable channel managers and partners to collaborate on business planning, lead-to quote management, request-to claim workflows, and other tasks. A flexible portal for partner management with a branded interface and lead-to-quote management. Your brand is important, regardless of whether you are the one representing it or another partner. Understanding and optimizing your partner's performance within a complex and changing environment is key. Oracle gives channel managers a comprehensive view of partner performance and overall program performance. A complete toolkit that includes everything you need to increase your results, from onboarding to joint marketing collateral and end-to-end management of leads, to Oracle.
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Oracle Audience Segmentation
Oracle
Third-party data enriched with third-party data can be used to improve campaign performance and easily create audience segments. Oracle Audience Segmentation uses customer analytics to predict campaign performance and measure it. You can sort through your customer data without SQL. Drag-and-drop tools allow you to create segments and include important information to personalize every message. Segment your marketing efforts based on aggregated customer value. You can filter easily to identify the top 15% of buyers and isolate the least engaged web visitors. You can save time and improve the accuracy of your targeting. You can quickly assess the size of an audience and not have to wait for a query response. Waterfall segmentation allows for you to create and prioritize segments within your audience to match customers with relevant, goal-oriented content. This segment data will be included in the audience when it is published to external systems such as Responsys Campaign Management. -
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NetApp VDMS
NetApp
NetApp's Virtual Desktop Managed Service is a managed service that provides turnkey virtual desktops for your growing enterprise. VDMS combines a complete Desktop as-a-Service (DaaS), solution with our world-class infrastructure for a low monthly fee. It can be difficult and time-consuming for businesses to provide virtual desktop infrastructure to an increasing number of employees. DaaS solutions offer enterprises a way to support virtual desktops through a simplified managed service model. Most DaaS offerings are limited in scope or built on infrastructure that isn’t enterprise-class. Imagine a better DaaS solution that integrates the virtual desktop with industry-leading cloud data services and management tools. This is DaaS at scale. This is NetApp Virtual Desktop Managed Service. -
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SolidCAD Variant
SolidCAD
Variant is a web-based configurator that is built on the Autodesk Forge platform and was developed for manufacturing customers that want to streamline their quotation and design-to-manufacturing processes. Variant is more than Configure, Price and Quote (CPQ). Any user, whether it's a manufacturer's internal sales team, prospective customer, or dealer, can make product selections virtually anywhere using an intuitive web interface. The results include a 3D model, bill of material, and professional quotation. Variant is available online with no installation, so it's easy for your staff and customers to access from anywhere. Variant allows you to increase sales and reduce engineering cycle times by streamlining the quotation and design-to-manufacturing processes. Variant quickly produces professional quotations as well as other controllable outputs, such as "an unconfigured" models. -
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OnScreen
OnScreen
OnScreen is the most trusted Digital Adoption Platform (DAP), for SAP or any other browser-based enterprise application. Just in time OnScreen guidance can help you increase process efficiency and user productivity. Optimize SAP onboarding, Increase Employee Productivity, and Reduce Training Costs by up to 50% In-application walkthroughs for SAP ECC and SAP S4HANA transform business users into superusers. OnScreen is highly rated for its simplicity and usability. Any subject matter expert or trainer can create and manage content in minutes. OnScreen guides Users can access live overlays in any web application such as SAP, Salesforce SuccessFactors and Workday. OnScreen is very easy to set up and requires no server installation. OnScreen is a digital adoption platform for enterprises that offers flexible licensing and guarantees a high ROI. -
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Mayday
Mayday
Mayday centralizes, harmonizes and intelligently distributes your knowledge internally, in your contact tools, or externally, in an intelligent FAQ where your users are looking for it. Sharepoint, Wiki, intranet, documents... The proliferation of tools can seriously hamper knowledge management. Mayday Knowledge Base is the only solution that brings all of your business knowledge into one place. Knowledge is easily accessible, even during customer interactions, as it is delivered to the advisor's desktop. AI-enhanced content suggestions and a search engine with intelligent suggestions will increase your response speed. -
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Hyland IDP
Hyland Software
Hyland Intelligent Document Processing provides AI-powered document capture, classification and intelligent data extraction to reliably improve efficiency, accuracy and the speed of document processing. Hyland IDP uses AI to learn, adapt and improve document processing, drastically reducing time investments and costs, as well as reducing exceptions and bottlenecks. -
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Higher Logic Vanilla
Vanilla Forums
Vanilla Forums makes it easy to create an online community your customers and audience will love. Our open source and hosted products are used by thousands of companies to increase brand loyalty, brand advocacy, and lower customer service costs. Vanilla's customers include a wide range of companies from all over the globe. -
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Ada
Ada
Ada's AI-powered platform empowers customers and non-technical staff to create personalized experiences. Ada can help you improve CSAT, optimize your costs, and generate revenue via Automated Customer Experience (ACX). -
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Zoomin
Zoomin Software
Facilitate self-service and personalized content at key points along the customer journey. Transform technical content that you already have into a great self-service experience. Customers need personalized, relevant, and easy-to find answers in your documentation portal, community or support site. Remote workers can benefit from real-time guidance that analyses each case and recommends relevant technical content. Enhance your product's value and customer experience by understanding where friction is occurring and how customers interact with your content. Zoomin seamlessly integrates with many of the most popular platforms and tools, providing a scalable solution that provides your customers with the answers they need, without requiring you to change your workflow. -
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Orange Tree
Orange Tree Employment Screening
Quick and simple background screening done right. We offer fast, accurate, and easy background screening to help you hire quickly. It is easy to use, which reduces turnaround time. Access anywhere and anytime. One dashboard with real-time tracking. We do it right the first and only time. Many ATS integrations are available. Learn how our background screening service can help you hire quickly. -
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Oracle Visual Builder
Oracle
You can quickly transform your ideas into powerful apps that will help you run your business. Oracle Visual Builder allows you to create and deploy web, mobile and progressive web interfaces. Access business objects from Oracle Cloud Applications easily in your applications. Your applications can be embedded as custom tabs in Oracle Cloud Applications or as menu options that connect to external applications. Access and quickly build business objects from all your Oracle Cloud Applications. You can leverage the same roles and users as Oracle Cloud Applications in your extensions without requiring a separate login. Get started right away. Visual Builder is browser-based so you don't need to download or install any software. You can customize your extensions and applications using standard HTML5, JavaScript, or CSS techniques. Visual Builder provides powerful visual app design tools such as drag-and drop components and actions and WYSIWYG interfaces. -
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Oracle Advertising
Oracle
Find hidden potential in your digital strategy. Oracle Data Cloud offers award-winning solutions for every stage of your marketing journey. You can reduce waste and protect your advertising spend, reach your ideal buyers, and measure the metrics that are important to quantify the impact on your online advertising campaigns. Understanding your customers and most valuable prospects will help you make the greatest impact on your advertising. With Oracle Data Cloud's best-in-class audience intelligence solutions, you can discover what motivates your audience to take action and where they are most likely to engage. You can protect yourself from fraud by making sure your ads are visible and appearing alongside relevant, safe content. Solutions for viewability, invalid traffic (IVT), brand safety and brand success will help you drive campaign success. -
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Oracle Siebel CRM
Oracle
Siebel CRM is used by the world's most successful organizations to achieve their digital transformation goals. Siebel CRM is an integral part of Oracle's CX product portfolio, which includes a rich product roadmap. Siebel Sales is a tool that allows your organization to share information between teams. It's designed to increase pipeline visibility, sales effectiveness and bottom-line results. Oracle's Siebel Sales integrates with the entire Siebel product line, allowing flexible, phased deployments that can be adapted to changing and growing companies. Oracle's Siebel Campaign Management, and Dialogue Manager, streamline the planning, execution, budgeting, and budgeting for personalized, permission-based campaign. They offer integrated workflow and collaboration capabilities to approve and execute campaigns, financial modeling to optimize marketing dollars allocation, and a marketing command centre to track campaigns throughout the enterprise. -
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GoSaaS Data Migrator
GoSaaS
GoSaaS Migration Platform accelerates configuration and data migration. The Configuration Migrator automates the Oracle PLM Cloud configuration process and improves alignment between customer groups. It also encourages collaboration between company-wide departments according their schedule. There are three options for migrating configurations from Agile PLM to Oracle PLM Cloud: GoStart to the final template, Dev platform to another. Fully automated process that uses Oracle PLM Cloud migration best practice to significantly reduce data load time. Supports customer-specific transformations with configurable transformation rules. Data Migrator is an automated, end-to-end solution that extracts, transforms and migrates data from Agile PLM and other PLM systems to Oracle PLM Cloud in a fast and efficient manner. -
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Oracle Content Management
Oracle
You can easily create, syndicate, distribute, and distribute consistent and relevant content via digital channels. Oracle Content Management (CMS) is a central content management system (CMS). It offers video creation and digital asset management tools that allow customers to personalize their experiences (CX). Smart content and recommendations are available. Centralize creation, approval, management, distribution, and distribution of content. Digital asset management allows you to maintain brand consistency and control content quality. As part of multichannel personalized marketing campaigns, quickly create landing pages and entire websites. A headless CMS platform allows you to transform your business and create the best customer experiences. It connects technologies and brings offline processes online. To increase interest and engagement across all channels of commerce, enrich product descriptions and add digital assets. -
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Oracle Service
Oracle
Oracle Service allows you to predict customer service needs, automate processes and provide tailored responses. It also balances self-service and assisted customer services models. It provides powerful and intelligent B2B and B2C field solutions that enable customers to get the service they need, when and where they need it. Customers can find answers via your website or digital assistant. Agents can anticipate and respond with relevant details and knowledge. Oracle Service allows you to provide personalized, proactive, timely customer support. You can also empower agents with knowledge and relevant details to anticipate and respond to customers' needs. Your service agents can focus on more difficult or escalated issues by delivering a seamless, personal, and always-on customer service experience using a variety digital tools. -
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To create a dynamic, real-time, single view of every customer, combine customer data from offline and online sources. Oracle Unity Customer Data Platform uses machine learning to determine the best next step in any business process. Integrate back-office and CRM data to create a 360-degree customer profile. Oracle Unity Customer Data Platform collects customer signals and applies them directly to the customer profile in real-time. This ensures that you always have the most current information about your customer. Consolidate and simplify all your offline, online, first-, third-, and fourth-party data sources to create a dynamic, connected customer profile. Connect individuals across devices, channels, domains, and networks. To create a single, accessible profile, use advanced privacy and identity controls. You can organize and maintain data quality by consolidating all your data, including behavioral signals in real-time, into one repository.
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Multipass
Canonical
With one command, you can instantly create an Ubuntu VM. Multipass can launch virtual machines, configure them with cloud init like a public cloud, and even run them. Free prototyping of your cloud launch locally Multipass will show you how easy it can be to have a lightweight cloud in your hands within five minutes. Let's start a few LTS instances. Let's list them, exec one command, use cloud init, and clean up any old instances. The Ubuntu Server CLI cheatsheet is your quick guide to learning Linux command line, from basic file management to deploying Kubernetes or OpenStack. Multipass is a command-line interface that allows you to launch, manage, and otherwise fiddle with Linux instances. A minty-fresh image can be downloaded in a matter of seconds and a VM can then be up and running in minutes. Launch Ubuntu instances and initialize them with cloud-init metadata such as AWS, Azure Google, IBM, IBM, and Oracle clouds. Simulate your cloud deployment on your computer. -
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MicroStack
Canonical
OpenStack can be installed and used on Linux in just minutes. This package is ideal for developers and can be used for edge, IoT and appliances. All the OpenStack functionality in one snap package MicroStack is an upstream multinode OpenStack deployment that can be run directly on your computer. MicroStack is not only for developers but it can also be used for edge, IoT, and appliances. Get MicroStack from Snap Store to get your OpenStack up and running immediately. In minutes, you can have a complete OpenStack system up and running. It runs safely on your laptop and has state-of-the-art isolation. Pure upstream OpenStack delivered directly to your laptop. All key OpenStack components are included: Nova, Glance and Cinder. All the cool stuff you want to do on a standard, small OpenStack are included. MicroStack can be integrated into your CI/CD pipelines so you can get on with your day. MicroStack requires at minimum 8GB RAM and a multicore processor. -
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Canonical Juju
Canonical
Enterprise apps will have better operators thanks to a full application graph, declarative integration for legacy estate and Kubernetes, and a full app graph. Juju operator integration allows us keep each operator as simple and consistent as possible, then we compose them to create rich topologies for complex scenarios that support complex scenarios with less YAML. Large-scale operations code can also be governed by the UNIX philosophy of "doing one thing right". The benefits of clarity as well as reuse are the same. It is important to be small. Juju allows you the option to use the same operator pattern across your entire estate, even legacy apps. Model-driven operations significantly reduce maintenance and operation costs for traditional workloads, without the need to re-platform to K8s. Once mastered, legacy apps can be made multi-cloud-ready. The Juju Operator Lifecycle Manager, (OLM), uniquely supports both machine-based and container-based apps with seamless integration. -
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Mir Display Server
Canonical
Mir on Ubuntu is the fastest way to deploy a digital signage display, information kiosk, home automation interface, or in-car entertainment stack. Mir is a system-level component which can be used for next-generation user experiences. It can be used on a variety of Linux-powered devices, including traditional desktops, IoT, and embedded products. Mir is a replacement to the X Window server system, which is commonly used on Linux desktops. It allows desktop users and device makers to have a well-defined, efficient and flexible platform for their graphical environment. The X windowing system has been the power behind Linux's graphical user interfaces. X has a long, successful history. It has been used for both application and system level UI for more than three decades. Users today expect a more consistent, integrated, and secure user experience than what is possible with the X windowing system. -
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MicroK8s
Canonical
Kubernetes with low-ops and minimal production, for developers, cloud, clusters workstations Edge and IoT. MicroK8s automatically selects the best nodes to host the Kubernetes database. If you lose a cluster node, a new node is promoted. Your bulletproof edge is available without the need for admin. MicroK8s are small and have sensible defaults that "just work". It is ideal for micro cloud computing and edge computing because it is easy to install, upgrades are quick and offers great security. No subscription required for full enterprise support. Optional 24/7 support and 10 year security maintenance. Under the cell tower. On the racecar. MicroK8s provides the full Kubernetes experience for IoT and microclouds on satellites and everyday appliances. For ultra-reliable operations, fully containerized deployment with over-the-air compressed updates. MicroK8s will automatically apply security updates by default. You can defer them if necessary. You can upgrade to a newer Kubernetes version with one command. It's that simple. -
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MySQL Workbench
Oracle
MySQL Workbench is a visual tool that combines all the tools needed to help database developers, architects, and DBAs. MySQL Workbench offers data modeling, SQL development, as well as comprehensive administration tools for server configurations, user administration, backup, etc. MySQL Workbench can be used on Windows, Linux, and Mac OS X. It provides everything a data modeler needs to create complex ER models, forward or reverse engineering, and key features for difficult change management and documentation tasks that usually require a lot of time and effort. MySQL Workbench provides visual tools for creating, optimizing, and executing SQL queries. The SQL Editor offers color syntax highlighting, autocomplete, reuse of SQL code snippets and execution history. Developers can manage standard database connections easily with the Database Connections Panel. -
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Oracle Knowledge Management
Oracle
Oracle Knowledge Management delivers consistent, efficient information across all channels. With its superior search capabilities, the solution speeds up issue resolution for agents in call centers and helps customers find the answers that they need to improve customer satisfaction and loyalty. You can speed up the development of information to support customers and call center agents. You can quickly create knowledge articles and other materials using an easy-to use authority tool and rich media support. Easy-to-use, point-and click custom templates allow you to create announcements and news, FAQs, guides and more. To build the best knowledge repository, you should use a wide range of content contributors. Your subject matter experts can view, comment on, or approve updates using a workflow engine that efficiently manages content creation. -
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Oracle Intelligent Advisor
Oracle
Oracle Intelligent Advisor helps service agents provide the best advice to each customer. This decision automation solution allows business users to create rules that ensure consistent, transparent responses to customers. It also makes it possible to provide intelligent, personalized, and efficient customer service. Customers can quickly and efficiently resolve simple and more complex problems. Intelligent online interviews allow you to provide personalized advice that is tailored to each individual. Business users can configure advice via a web browser or a desktop tool. Business users can create and manage rules without the need for a programmer. You can create and deploy decision-making service in a web browser. This eliminates the need to install or manage a desktop development tool. You can easily share decision-making rules and centralize your custom application logic with other stakeholders. -
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SmartShare
EASI
The flexible Collaboration Suite is designed to help you create efficient teams. SmartShare provides all the information you need about what's happening in one central system. The famous Company Overview feature displays all information about a customer on one screen. It includes ongoing projects, contracts, offers, and other details. SmartShare creates structure in the way people work together and share information. The centralization of information in the shared environment makes it easier to collaborate between teams and colleagues. Customers report a time saving of approximately 1 hour per employee. A sophisticated integrated access rights management system ensures that information is only available to those with sufficient access rights. Access rights can be managed at multiple levels: individual, team and binder. Projects, documents, and so on. Emails can be managed in a shared environment which results in a significant productivity boost and efficient collaboration.