Alternatives to MindTouch

USU Knowledge Management is the most trusted platform for knowledge management in contact centers. We provide relevant, easy-to-understand knowledge to your customer facing agents so they can provide better and more efficient customer service. It is more difficult to deal with the volume of information than it is to actually find it. We can only find the answers we need by contacting customer service. Our goal is to make customer support as easy as a Google search.

Document360 is a smart Knowledge base platform. With powerful AI features and advanced tools, it helps businesses create, manage, and share high-quality documentation for diverse use cases. Use Cases Knowledge Base for Customers and Teams Create a centralized knowledge hub with AI-powered search and auto-tagging to ensure quick answers and improved team productivity. Analytics help identify gaps and optimize content. IT Documentation (Including API Docs) Streamline technical documentation with markdown support, version control, and features for developers like code snippet embedding. AI ensures content is always accurate and relevant. Standard Operating Procedures (SOPs) Maintain consistent processes across teams with a central repository for SOPs. AI-driven categorization and content suggestions make creation and updates simple. User Manuals Design professional manuals with customization options, AI summarization, and localization tools to cater to diverse user needs.

ProProfs Knowledge Base software is a knowledge management tool that creates highly-searchable online FAQs to improve customer service and reduce ticketing. ProProfs allows you to centralize all your files, documents, and how-to articles so they are accessible across all devices and platforms. Organizations can easily share vital information to support their sales, customer service, and support teams. It's also a great way to introduce new employees to company procedures during onboarding. ProProfs Knowledge Base increases productivity by making it simple for customers and employees to find what they are looking for wherever and whenever they need it. ProProfs Knowledge Base Software eliminates the need for repeating the same questions.

Archbee is a lightweight, flexible docs tool. Build product documentation, internal wikis, knowledge bases, API references, developer guides, changelogs, diagrams — in one app. Archbee helps your team communicate asynchronously. This makes you effective and remote-ready—one of the fastest & smartest editors ever strapped on a documentation tool. If you have a complex product or your users are developers, you need product docs. We make it mega easy to set up branded docs on your domain with all the bells and whistles.

The Berkeley Publisher is the most user-friendly software suite for developing and maintaining knowledge-intensive applications. Our decision-tree software allows content experts to quickly and easily share their knowledge with their target audience. The Berkeley Publisher is easy to use, but powerful enough to handle the most complex knowledge-intensive applications. The Berkeley Publisher makes it possible to create decision trees without any programming knowledge. The decision trees can be built graphically, and you will quickly become familiar with the software thanks to the familiar Microsoft Office interface. The graphical representation allows you to keep track of everything and avoid getting lost in endless codes. The Berkeley Publisher allows for central management of all information and knowledge. You can easily add questions and conditions, and make any necessary changes.

Your favorite software for creating Help, policy and knowledgebase content. Now available on Mac. You can quickly get started with intuitive authoring using HTML5 and CSS3. Microcontent can be used to power next-generation media such as AI-powered chatbot engines or other advanced media. You can effortlessly ingest Markdown and legacy formats such as Word and HTML5. Create immersive content using rich media. Online review makes it easy to streamline your review cycles. Use the most popular collaboration and source control platforms to manage multiple document versions. Single-source publishing to any device, screen, or format you choose. Frameless Responsive HTML5 output delivers dynamic and exceptional content experiences. Adobe RoboHelp is now available for Mac. Create and deliver exceptional Help, procedure and policy content. Microcontent can be used to fuel chatbots and featured snippets in search engine results.

We provide a single platform that allows employees to communicate and share information. This makes it easier for work to happen without any friction. We help you create a digital hub that connects all your employees. Today's employee experience is poor. There are too many tools and outdated systems to manage. MangoApps is a modern cloud-based platform that unites content, communication, training and operations for all levels of an organization. This is possible: Over the past 10 years, we have carefully created a broad platform that can help all sizes of organizations meet their future goals with confidence.

The simplicity of openfox.io made it possible to quickly and effectively set up our national knowledge base. Don't get lost in your data. Give your organizational knowledge a central place and make sure you use it effectively in your business processes. Our experts will help guide you through the complexity of your knowledge. Instead of focusing all your energy on organizing and searching, focus on understanding. Give your employees the tools they need, and monitor them with auditing and permissions. Collaboration, powerful editing, multilingual out of the box. Combining your freeform and structured knowledge will help you find the information you need. Mobile, desktop and full mobile support. Compatibility with accessibility requirements.

MediaWiki is a collaborative and documentation platform that is supported by a vibrant community. MediaWiki software has been used by thousands of websites, as well as thousands of companies and organisations. It powers Wikipedia, as well as this website. MediaWiki allows you to collect, organize and make available knowledge. It is powerful, multilingual and open source, customizable, reliable and free of charge. Find out more about MediaWiki and whether it is right for your needs. Install and configure MediaWiki. MediaWiki can be downloaded, installed, and configured. Install extensions to add functionality. Problems? For more information, see FAQ and Errors. Are you not a server owner? See Hosting services. Get professional development and consulting. Join MediaWiki Stakeholders user group. Learn how to navigate. Learn how to edit pages. Learn how to read, edit, and personalize pages. Learn how to extend and develop code. New to development? Get started coding

Support your employees so they can support customers. Our omnichannel solution gives your team access to a unified system that is user-friendly to provide the best customer experience. Panviva helps you reduce repetitive work, encourages team collaboration, and streamlines your company's knowledge. Panviva helps you to consolidate all of your organization's knowledge, empowering your team to achieve customer success. Regardless of whether you are the first employee or the 100th, everyone has the exact same information. Our system allows you layer, share, and collaborate on content from any device. Your team is equipped with the necessary tools and resources to perform their jobs. They are also notified when any updates are made. Traditional employee onboarding required classroom training and the reading of outdated manuals. Panviva gives your new starters all the information they need, without ever needing any assistance.

Software that reduces mistakes, questions, onboarding time, and other costs. Interactive, "dummy-proof" guides that employees can follow without getting lost in the middle of a process. You can increase QA scores, decrease questions, and reduce training time by creating an online searchable knowledge base that will keep everyone in your call centre on the same page. Your employees can learn new procedures and deal with complex situations by helping them to increase productivity, decrease mistakes, and reduce training time. Step-by-step guides that are customizable and easy to follow will help you capture your company's unique procedures. This will improve employee performance.

Enterprise knowledge management software for better service. AI-powered knowledge management software improves agent-based and self service support. A knowledge-sharing culture will improve customer service. Spread the power and knowledge within your organization. Every member of your company should have access to a central repository that allows them to share and retrieve support information. A multi-channel user experience that is meaningful and engaging. Combining AI-enabled searches, user-friendly interfaces and gamification to deliver the best customer experience. Engage customers by keeping your knowledge bases current and complete. Interactive dashboards provide insight into the health of your knowledge and provide information about knowledge base effectiveness, adoption, and usage.

Wikis don’t have to be complicated, ugly or difficult to manage. The future of Wiki is here. Your team can focus on your business with simple, powerful and flexible features. We've thought carefully about design so that you don’t have to. We make your content look great. Drag-and-drop layout and placement of images and files makes it easy to create rich, useful content. It is easy to quickly compare pages, see who made changes, and revert any changes. All data is protected, backed-up and exportable. You can make content visible to the entire company, to a particular Team, or to the content creator only. The user experience is optimized and the performance is fast. This means that there is no barrier to content creation or editing. SlimWiki looks great on any device, whether it's a tablet, a phone or a desktop. Our responsive design adapts perfectly to all screens.

Unlock your team's collective knowledge. Slab is a simple, flexible wiki that breaks down silos. It allows teams to quickly find the crucial information they need, when and where they need it. Slab gives you more control over how your knowledge is organized. For quick reference, pin important content to the top. Sort posts so that teammates know what to read and when. Slab's WYSIWYG editor makes it easy to use. You already know how to use Slab if you have used Google Docs. Slab allows real-time collaboration, which is unlike other wikis. This means that you can never overwrite work, even if two people click on "Save" simultaneously. Slab's fast, accurate search makes it easy for you to find the answers. It searches across integrations and saves you the hassle of opening dozens of tabs to search in a dozen different places. Slab seamlessly integrates to the tools you use for product development. Refer to other tools in a blog post and you'll instantly see more information without leaving Slab.

Shelf is a secure central content library that can be used by your entire team. Shelf is a knowledge platform that offers the best search capabilities. Shelf is a knowledge base platform that helps teams become more productive and efficient through powerful search and document tag features, file sync, share, content analytics and many other features.

Your mobile, intelligent intranet. You can share and manage knowledge, content, and applications to support teamwork, find information quickly, and collaborate seamlessly across the organization. SharePoint facilitates teamwork by providing dynamic and productive team sites that can be used by every project team, division, and department. Files, data, news and other resources can be shared. To streamline the work of your team, customize your site. You can collaborate securely and effortlessly with your team members, both within and outside of your organization, on PCs, Macs, or mobile devices. Your intranet can help you build cohesion and inform employees. You can increase organizational efficiency by sharing resources and applications on your home sites and portals. Beautiful communication sites can tell your story. Stay in the loop with personalized, targeted news via the web and the SharePoint mobile app. With powerful search and intelligent ways of finding information, you're only a click away.

Tettra is an internal knowledge database that uses smart workflows to answer repetitive questions. Tettra allows you to centrally document important policies, processes, and procedures. This makes it easier to onboard new colleagues and reduces the time spent answering questions. Cloud apps consume most of our time. Software continues to consume the world. As a result, we continue to create more information and use more tools. There are downsides to all this information. This fragmentation of tools makes it difficult to share context and agree upon the best decisions, especially cross-functionally. Your best employees should not be asked the same repetitive questions when growing your team. Everyone needs to have access to the same information and principles in order for them all move quickly. Your internal knowledge base is only as good as the contributions of everyone. Tettra makes it easy to share knowledge by referencing content from other systems.

Talisma Knowledgebase empowers customer service staff by giving them instant access to critical information at the heart your operations. This will reduce operational costs, improve business efficiency, and grow your business. Talisma Knowledgebase allows service and support teams to continuously capture, create, refine and refine knowledge solutions as part their daily workflow. Once solutions are approved and uploaded to the knowledgebase they are immediately available for sharing across functional areas and multiple channels including email, chat, phone, and the Web. Users can easily tailor content delivery for different audiences by using content rules and branded templates for knowledge articles.

Share and store your market research. Stravito makes it easy to centralize your market research, find the information you need in seconds, and share your insights with just a click. No matter where you are, stay current and up-to date with the latest research. Get consumer insights anywhere you are and create marketing plans that have impact. In seconds, you can find everything your company knows about a topic. Stay inspired with instant access to the most recent research and insights. It is powerful enough to be used worldwide, but simple enough to use every day. A purpose-built user interface will save you time. Stravito is sometimes called an insight tool. Some call it a knowledge management platform. Some call it the Netflix of Insights. No matter what label Stravito is given to customers, it helps them gain more insight to anticipate and respond quickly to changing needs.

This is the best place to keep your company and team content. Teamwork Spaces is an intuitive, modern content collaboration space with smart features such as required reading and live widgets. With smart document management software, an intuitive UI, inline comments for collaboration, and required reading to keep everyone involved, you can treat your most important documents as if they were worth reading. It makes it easy to find the right answers. For the way people think naturally, Teamwork Spaces is organized as a book and not as a series of folders. You can ensure that everyone within your company has one place to organize all important documentation.

Are you spending too much time searching for the right information? It is estimated that up to 30% of your work time is spent searching for accurate, valid, and current information. Matterial allows you to collect all corporate knowledge, connect it into a comprehensible network, and make it easily searchable. This allows everyone to get the information they need immediately. Do you want to improve your knowledge management? Matterial helps you to keep your company's knowledge alive and documents processes. It also informs your employees and customers. All answers are available from one source, which allows you to communicate with a variety of channels. We will show you how your knowledge base for the future could look in a live demonstration. No obligation and free of charge The automotive industry would not survive without you as a partial, system, or module supplier. Your creative, highly-specialized medium-sized business must have the knowledge to succeed in order to keep up with product development.

Seismic Knowledge provides teams with a solution that enables them to access answers, documentation and assets faster, right in the flow of their work and using tools they already use. By using Knowledge, users are able to connect multiple systems into a single searchable source of fact so that reps can be confident they have the correct information. Seismic Knowledge allows teams to: Knowledge integrates with Seismic, allowing reps to access FAQs via Seismic search. It also integrates Lessonly, so users can surface Seismic content as well as Lessonly training directly by chatting with the Seismic Slack Bot. Users can ask the Seismic Slack Bot questions privately or get AI-recommended responses when asking questions on specific channels. The Chrome extension also provides ongoing, instant access to answers, documents, and lessons - regardless of the application that they are using, such as a CRM, email, or email.

Fast-growing companies can bring their workplaces closer together. Twine is a communication tool for modern workplaces. Apps such as Knowledge, News & Broadcast and Wellbeing allow you to bring together your people, content, and ideas in one place. These can be integrated with your existing systems as well: sign-on with Okta or Active Directory, pull files from Dropbox, Google, Box, and many other features. It's modular so you can choose the features that you need and build your ideal digital workplace. Check out the promo video here: https://www.twineapp.com/feature-video

Use checklists, resources, and internal guides to help you easily onboard new team members. New team members will be able to get to know your product, best practices and culture. Outline is great for keeping your team's shared knowledge searchable, organized, and accessible, no matter if they are experienced remote workers or new to working remotely. Your company handbook should not be kept in a PDF file hidden on a shared drive. It should be searchable, easily updated, and easily accessible so that everyone can find what they need. Outline is very fast. We have worked hard to ensure that Outline responds in milliseconds. Documents load instantly, search is quick, and navigating the UI is fast. The Outline editor was designed from the ground up to make it easy to use but also powerful. Writing and reading docs should be fun.

Modern WordPress knowledge base Wiki plugin. You can control who can see, edit, publish, and can approve. It makes it easy for anyone to participate, whether they are part of your team or your local community. You can organize without breaking a sweat, and share your ideas with your favorite people. Find out what people see, search for, like, hate, and more. Helpie makes tedious tasks fun. It can help you create product documentation, team collaboration, or start your own wiki community. Your users can add/edit content directly from the frontend. You can view your revision history, jump directly to a revision, and take action. Use Helpie's built-in styling to style your docs or the Elementor page builder. Vote and comment to get user feedback. To keep your docs current, add a tag and an updated tag. Make wiki articles that can be shared with your team. Collaborate to improve your collective knowledge. You can also use versioning to keep your articles current.

Hudu stores, organizes, and encrypts client passwords along with the rest of your documentation. Hudu allows you connect articles and assets with strong relationships and a state of the art relationship mapper. To manage and track the progress of checklist workflows, you can set up process templates and processes. IT can be complicated, so Hudu was designed from the ground up to allow for complete customization. All files and passwords are encrypted with AES256-bit encryption on servers you control. Administrators have the option of enforcing multi-factor authentication. Users can also enable multifactor authentication. You can limit the hours employees can log into your computer to view and edit data. You can share passwords with clients easily and securely through a branded portal.

Everything is available immediately. BlueSpice, the enterprise distribution of MediaWiki's famous Wikipedia software MediaWiki, makes it easier to update knowledge. BlueSpice works as a wiki and meets the most stringent requirements. It is simple and straightforward to use. Make your administrator's life easier by adding user-friendly extensions for MediaWiki. A beautiful design is included! BlueSpice free is a free version that can be used by businesses as an entry-level solution. It adds a functional value to wiki administrators and users. BlueSpice pro, the business-critical solution, offers comprehensive functionality, an increasing number of extensions and long-term support. Updates and patches are also available.

Document everything. This is for you, your team and your users. You and your team can use this place to brainstorm, track and share ideas. An intuitive editor that is powerful but simple. You can embed external web content, including videos, code snippets, and more. Use markdown shortcuts and powerful keyboard keys to stay productive. It's fast, safe, secure, and everywhere you need it. Your team's best-practices, thoughts and ideas will be found here. You can collaborate asynchronously and make new changes. Review and discuss your drafts and changes. Secure, private documents for you and your team. Track everything, view diffs, and revert errors.

ComAround Knowledge is a KCS-v5 certified knowledge management and self service software that captures and structures knowledge and then shares it throughout the support flow. ComAround Knowledge, a trusted knowledge management specialist and self-service software developer, transforms the way organizations provide support to increase productivity, reduce costs, improve customer satisfaction and increase revenue streams.

BookStack is an easy-to-use, self-hosted platform for organizing and storing information. BookStack is completely free and open source, and it is MIT licensed. The source code is available on GitHub. It is free to download and install your own bookstack instance. BookStack was built with simplicity in mind. BookStack's content is searchable. Searches can be made at book level, across all books, chapters, pages, and even across entire books. You can link directly to any paragraph to keep your documentation connected. BookStack can be configured to suit your needs. You can modify the name, logo, and registration options. You can also modify whether the entire system is visible to the public. BookStack is built on PHP and the Laravel framework. It uses MySQL to store data. BookStack runs happily on a $5 Digital Ocean VPS.

Cocoom is a visual communication tool that allows teams to collaborate and communicate better. A source of knowledge that improves support and collaboration between teams. Our easy editor and template library allow you to be productive immediately and produce high quality knowledge without any training. Cocoom helps to reduce friction and misunderstandings among multiple teams. We find it difficult to give value to our actions and make visible what we do when we leave our own department, project, or team. Cocoom makes it easy for you to share visual information to improve cooperation. Cocoom enables support services to provide an efficient, up-to-date and complete source of information for all employees. This allows each person and every team to have the visual knowledge they need. The support services' role is simplified and enhanced.

You can access the most current and relevant information about your software right where you need it. All your project information, from all your tools, is available in one smart platform. Find the "who", what, "when", and "why" for each component of your software. You can save your documentation or ask a question on easily consumable cards. You can clarify things with your teammates the same way you would normally. Deckard has no outdated team Wiki pages! Deckard integrates with the IDE and shows you all information about a particular piece of code. This is the best way to onboard new developers. This technology is used successfully in YouTube services. This technology can be used to promote each user's video or channel in a very efficient and high-quality marketing strategy. You can find the best search algorithm using NLP-based technology among all your software tools. Notes and chat can be code documentation. Wikis are just as hateful as you are.

Docsie is an award-winning digital documentation and knowledge management platform based in Ontario, Canada. You can access Docsie through a SaaS web application to create & edit documentation from any location. Then, you can publish content to a dynamic knowledge portal that users can access whenever they need information! Docsie offers powerful business-grade features to write & manage product documentation: - Pilot onboarding service w/ portal design support and workforce training - Internal & external knowledge base options - Create multiple workspaces - Portal analytics & feedback with Docsie Vocally - Custom domain on free tier - Markdown compatible - Docsie Editor with rich formatting and content embeds - iFrame - SwaggerAPI import - Built-in and custom document templates - Help center deployment & in-app help sidebar - Share guided tours & create with our builder Chrome extension - Manage multiple versions, languages, and view change history - Webhook support in Mattermost, Slack, and more - Ghost AI language translation (available) & generative AI (in-progress) - Project management with kanban and task creation - RBAC/JWT/SSO for security, user management, and data protection

You need a way to save, identify, and access information you find on the Web. Clibu is the best - you don't need to worry about useless bookmarks or unconnected Word™, HTML files. Clibu also has the ability to share and collaborate on your research project, with friends, colleagues, or even family. Clibu makes it easier to use your time more effectively and helps you overcome the frustrations and shortcomings of ineffective alternatives. Clibu is a product you will want to use. Clibu allows you to create rich text notes and images, as well as edit information from web pages.

DokuWiki is an easy-to-use and versatile Open Source wiki software. It doesn't need a database. Users love its simple and readable syntax. Administrators love it for its ease of maintenance, backup, and integration. DokuWiki's built-in access controls and authentication connectors make it especially useful for enterprises. The large number of plugins that have been contributed by its vibrant community allows for a wide range of uses beyond traditional wikis. Why DokuWiki DokuWiki is a popular choice for a Wiki software. It has many advantages over other software. Easy to use and install. System requirements are low. Access Control Lists with built-in access control. Extensive range of extensions. Over 50 languages supported. Device independent. Open Source Learn more about DokuWiki's features. Use Cases DokuWiki Hackfest London 2012. Wikis are easy to update and add new pages. Wikis are designed to facilitate collaboration and preserve a history of all changes.

A developer-friendly documentation platform allows you to share knowledge, quickly onboard developers, and standardize your documents. Developer documentation should be updated and live with your code. Not in a separate knowledgebase outside of the developer workflow. A well-documented codebase will reap the benefits. It's already documented. It's easier than ever to get new developers up and running. No more tapping on the shoulder to inquire about how things work. Doctave allows developers to easily navigate your codebase, as all projects are documented. Developers can easily access institutional knowledge by writing it down. This ensures that you don't lose any valuable information. Doctave integrates with other tools to allow you to document all your projects. Doctave is lightweight, and integrates easily with your existing CI/CD workflow to ensure that your docs are always up-to-date.

We create and build digital platforms that enhance customer experience and empower your employees to do their best work. Professional services businesses are facing new challenges. They have to be more competitive, meet customer expectations, work in new ways, and use disruptive technology to improve their communication and deliver their work. Our services range from creating your digital strategy to building mobile apps, customer portals, intranets, and e-commerce websites. They enable new business models, better customer experiences, and better ways of working. Our platform accelerates your digital transformation and reduces time to market. Calls9 Nucleus offers all the benefits of a bespoke solution. These include custom functionality, bespoke connections and your brand look and feeling throughout. We offer a fully managed solution that includes backups, security updates, and support.

FuseBase allows you to communicate and collaborate with both your team and clients. Create your Organization, and invite your team members to it. Create super documents with a wide range of integration options. Add and manage tasks to your team. Comment on them and chat directly in your workspaces. Empower yourself and your team to complete tasks faster, with fewer meetings and iterations. Nimbus Business gives you more chances to increase your brand awareness. AI can improve your workflow. Nimbus AI is a powerful tool that will transform the way you manage time. Create content from scratch or enhance existing content. Get personalized recommendations. You can benefit from an AI assistant who is always available in your work hub.

Klutch is for teams who want to work together, organize company information, save time answering repetitive questions, and hire new members. Short, easily copyable answers that will help you avoid repeating yourself to customers. Long-form, important company information that is shared with individuals, teams, and the entire company. Klutch's canned answers can help you share your valuable information with your customers and colleagues. You can make it easier to find what you need with categories, tags and permissions. You can work together in real time on your documents, or leave a comment for others to see later. You can choose from dozens pre-made templates, or you can create your own for you and your coworkers to use. You can share your published pages or drafts with users, groups, or the entire company. You can organize your pages and drafts in designated folders that you can customize so that nothing is lost.

Slack allows you to manage your knowledge quickly and easily. With our Slack sign-in, quick slash commands, and Slack actions, you can build your team's knowledge base without ever leaving Slack. You can create handy reference materials by combining multiple sources of data and information into one Kipwise Page. Kipwise updates source files in real-time, so your knowledge base is always up to date. You can perform searches across all of your integrations in seconds, reducing the time spent searching across multiple sources. No matter what tool or system you are using, you can instantly access your team's knowledge. Our browser extensions and the Slack search command allow you to instantly access your team's knowledge without interrupting your work flow. Our web editor allows for real-time collaboration, allowing your team to edit the same page simultaneously. Smart, integrated workflows such as our internal Q&A feature make knowledge sharing a team goal.

Knowledge Base Manager Pro is a web-based knowledge management software that supports and enhances organizational knowledge sharing, creation and storage, retrieval, transfer and application. Our knowledge management software solution will help you improve customer service, reduce customer support costs, assist staff in finding the right information faster, improve decision making, increase efficiency, and preserve business knowledge. You can call it form creator, form builder, or form generator. The Form Maker Pro is the most powerful web application to create beautiful and usable web forms. It's easy to create custom web forms and add them on your website using its intuitive interface. It's never been easier or faster.

KnowledgeOwl is simple, intuitive, and clean. It takes the complexity out of building and maintaining knowledge bases for customers and employees. There are no distractions or complicated setups. KnowledgeOwl is a simple knowledge base software that can help improve customer satisfaction and knowledge retention. Our friendly support team is available to assist you if you need us. Customers love these features: - Full branding and theming control, plus private domain at all subscription levels WYSIWYG Editor and the ability to edit source HTML - Embeddable contextual widget to display your knowledge base content on your website or app Flexible Table of Contents organization, navigation Advanced Security and Restricted Access Options - All themes are mobile-responsive right out of the box - ElasticSearch-based searching functionality - Glossary with pop-over definitions and automatic highlighting

Igloo Digital Workplace. Connect all your apps to create a digital workplace experience. Igloo gives your employees a single place to access the tools they need. It seamlessly integrates with your most valuable business platforms and applications. Igloo is a leader in digital workplace solutions. It helps companies transform their intranets into inspiring digital destinations that increase communication, knowledge sharing, collaboration and culture. All Igloo solutions can be accessed from anywhere, are 100% cloud-based and mobile-enabled. They also integrate with the most important enterprise systems and cloud apps that your business uses. By centralizing all information, Igloo provides a single-source-of-truth and enables a more productive and engaged workforce.

A platform for AI knowledge management created by CX specialists with more than 10 years of experience in Omnichannel Customer Service. A great customer experience is no longer an advantage. It's a requirement. Knowmax makes every conversation count. We provide self-care assistance and guides across all touch points to ensure seamless customer interactions. With AI-backed knowledge management system, Empower support advisors as well as customers. Semantic Search improves the ability to find information, reduces the time it takes to access the right information, and ensures that the first contact is made with the correct person. Harmony in the information that is sent to customers via digital and assisted channels is essential. Otherwise, customer experience can be a disaster. Your Champions should be empowered with the right tools to help them take the best action and solve customer queries in a matter of seconds.

KBPublisher is a fully featured knowledge management software solution. It improves workforce efficiency, solves issues quickly, lowers call volume, and promotes customer support. This web-based platform allows users to share, publish, manage, and edit articles, whitepapers, business processes and user manuals. Mobile device access, powerful search and content editing are some of the key features. File attachments, article drafts, workflow approvals and more are also available.

JustClip allows you to capture any type information. You can organize it however you like. You can instantly retrieve it whenever you need. Bookmarks, ideas and book notes can be saved. Files, task lists, informative articles and audio notes can also be saved. Use infinite folder hierarchy, clip group, groups, tags to organize your heart's content. To reduce clutter, stay on top. You can quickly find everything you need, even within files. You have complete control over who sees what in JustClip folders and groups. Invite collaborators to edit, add content, comment, like, and make edits. Role-based permissions allow you to manage access. Share your content clips with classmates, friends, and colleagues when you are ready.

According to studies, employees spend an average of 2 hours per day searching for information. Only to be able perform at their job. Now is the time to empower your team to focus on what really matters. Elium is a trusted, flexible resource for sharing and enriching company information. It streamlines the decision-making process, enhances collaboration, and allows for more innovation. What about company-wide procedures, key learnings from projects or market insights? All of them have a place at Elium. Give your team the tools they need to share company knowledge and capitalize on it. Search inside embedded files and stories easily. In seconds, find the most relevant knowledge. It is one thing to capture knowledge, but it is another to ensure that it remains relevant over time. Elium empowers teams with smart tools to use existing knowledge to collaborate around key insights.

Google Drive folders can be turned into a searchable, fast-accessible wiki for you or your team. Your existing Google Drive files and folders can be transformed into a professional Wiki. Each wiki includes full-text search across all your content. You can edit and collaborate on wiki articles from Google Drive. Your wiki can be accessed by anyone, or certain groups. Your wiki domain, logo and color scheme can be customized. Kbee is optimized for SEO. Kbee automatically generates sitemaps, meta tags, and robots.txt. Articles are automatically built and served by a CDN that is optimized for search engines. We encountered issues almost immediately with the lack of collaboration within this tool. We began to work together to create content in Drive, and then manually copied it to our help centre. We both hated this process and looked for other ways to do it.

eXo Platform is an open-source digital workplace for growing teams and enterprises. Flexible and feature-rich, eXo Platform covers a wide variety of features from knowledge, document and content management to social engagement and project/task collaboration integrated within one holistic solution. With eXo Platform, companies can connect, engage and reward their employees, customers, and partners with its social, engagement and gamification capabilities.

All your knowledge pieces can be stored in one place that is searchable and easily accessible. Different types of knowledge elements can be stored in one place: web files, videos, files and photos, memos, memos, memos, and so on. Use our browser extensions to save content as soon as you find it useful. Our fast, typo-tolerant search will quickly locate your content. You can access knowledge within Microsoft Teams and Slack. Tag filtering allows you to search for all content that is related to a tag. Crowdsource content across departments, teams, or the entire company. Talk to your learning buddies via comments about the saved content.