Docsie Description

Docsie is an award-winning digital documentation and knowledge management platform based in Ontario, Canada. You can access Docsie through a SaaS web application to create & edit documentation from any location. Then, you can publish content to a dynamic knowledge portal that users can access whenever they need information!

Docsie offers powerful business-grade features to write & manage product documentation:

- Pilot onboarding service w/ portal design support and workforce training
- Internal & external knowledge base options
- Create multiple workspaces
- Portal analytics & feedback with Docsie Vocally
- Custom domain on free tier
- Markdown compatible
- Docsie Editor with rich formatting and content embeds
- iFrame
- SwaggerAPI import
- Built-in and custom document templates
- Help center deployment & in-app help sidebar
- Share guided tours & create with our builder Chrome extension
- Manage multiple versions, languages, and view change history
- Webhook support in Mattermost, Slack, and more
- Ghost AI language translation (available) & generative AI (in-progress)
- Project management with kanban and task creation
- RBAC/JWT/SSO for security, user management, and data protection

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Pricing

Pricing Starts At:
$39 per month (annual)
Pricing Information:
Forever Free Startup - $0
Startup Plus - $39 USD per month (billed annually) OR $49 USD per month(billed monthly)
Small Team - $79 per month (billed annually) OR $99 per month (billed monthly)
Business - $249 per month (billed annually) OR $315 per month (billed monthly)
Organization - custom pricing based on requirements
Free Version:
Yes
Free Trial:
Yes

Integrations

API:
Yes, Docsie has an API
View Integrations

Reviews

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Company Details

Company:
Docsie
Year Founded:
2018
Headquarters:
Canada
Website:
www.docsie.io
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Media

Play Video A screenshot of the main Docsie dashboard showing documents, topics, versions, tags, and publishing options. A screenshot of Docsie Project Management with task assigned users, kanban draft-review-approval flows, priority levels, status filtering, and date fields A screenshot of the Docsie deployment configuration menu with a live example of a published Docsie portal on the right-side of the image A screenshot of a document opened in the Docsie Editor, with a rich formatting toolbar at the top, language and version management to the left, and reading grade checks and other options on the right side A screenshot of the Docsie in-app help interface sidebar which you can embed in your web application by copying one HTML footer code - easy! A screenshot of the Docsie Editor, with rich formatting options in the top toolbar, reading grade analysis and content linter menus on the right side, and version management or language management options on the left side
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Product Details

Platforms
Web-Based
On-Premises
Types of Training
Training Docs
Live Training (Online)
Webinars
Training Videos
Customer Support
Business Hours
Online Support

Docsie Features and Options

Knowledge Management Software

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Full Text Search
Knowledge Base Management
Self Service Portal

Software Documentation Tool

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks

Enterprise Content Management (ECM) Software

Archiving & Retention
Collaboration Tools
Document Management
Information Governance
Mobile Access
Search
Version Control
Workflow Management

Document Generation Software

Collaboration
Interaction Tracking
Multiple Output Formats
Templates

Docsie User Reviews

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