ScreenSteps Description
Software that reduces mistakes, questions, onboarding time, and other costs. Interactive, "dummy-proof" guides that employees can follow without getting lost in the middle of a process. You can increase QA scores, decrease questions, and reduce training time by creating an online searchable knowledge base that will keep everyone in your call centre on the same page. Your employees can learn new procedures and deal with complex situations by helping them to increase productivity, decrease mistakes, and reduce training time. Step-by-step guides that are customizable and easy to follow will help you capture your company's unique procedures. This will improve employee performance.
Pricing
Pricing Starts At:
$57.00/month
Integrations
Company Details
Company:
Blue Mango Learning Systems
Year Founded:
2004
Headquarters:
United States
Website:
www.bluemangolearning.com
Media
Recommended Products
Take the guesswork out of password management, shadow IT, infrastructure, and secret sharing so you can keep your people safe and your business moving.
Product Details
Platforms
SaaS
Customer Support
Phone Support
ScreenSteps Features and Options
Knowledge Management Software
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal